date:20240129

Image Extensions Creation Error

2024-01-29 Thread Sidharth Ravindra

Hi, 

I've used the code exactly as used here 
- https://developers.google.com/google-ads/api/samples/add-image-extension 
and have been trying to map image assets to campaigns to create image 
extensions at scale. But keep receiving this error which I am unable to 
understand. (please also check the image attached) 

I also see this post HERE 
,
 
which states this - *On July 6, 2023 we announced the auto-migration of 
image and location extensions to assets. Once the auto-migration starts on 
August 2, 2023, new accounts will only be able to create image and location 
assets and not extensions. New accounts will be treated as accounts that 
have been migrated. *

*Does this mean I cannot create image extensions using API? *


*The following is the error I have been receiving: *
*Host: googleads.googleapis.com , Method: 
/google.ads.googleads.v15.services.ExtensionFeedItemService/MutateExtensionFeedItems,
 
IsFault: True, FaultMessage: Feed-based extension is read-only for this 
extension type. *









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Merchant Center ile Google Ads arasında ürün miktarında uyumsuzluk var

2024-01-29 Thread Arm

There is a mismatch in the number of products between Merchant Center and 
Google Ads. US feed is sending too many products. In fact, those excess 
products are products that have been deleted before. merchant center shows 
a total of 402 products. Google Ads shows 650 products. The products that 
are in excess are the ones I have deleted before. Google Ads sends these 
products. I request you to provide technical support.

I sent the situation to googleadsapi-supp...@google.com e-mail address. Is 
there anything else I should do? I could not fix this problem via the 
panel. I deleted the content api and created it again, but the problem 
still persists. What could be the problem?

I added the pictures

I wish you good work

thanks

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Re: api access application - help me

2024-01-29 Thread Albeiro Ochoa

Hi 

I appreciate your prompt response to my inquiry regarding the status of my 
application for standard access to the Google Ads API. It's reassuring to 
know that my request is being addressed.

Tks  @Compliance team
El Thursday, January 25, 2024 a la(s) 2:31:05 PM UTC-5, Google Ads API 
Forum Advisor escribió:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an 
> application for the stnadard access of Google Ads API developer token and 
> have not received any update.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 705-246-3212 <(705)%20246-3212> 
>
>
>- Case ID: User says that Case ID is not available 
>- Access level : Standard  
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rYkmo:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Urgent Follow-Up: Pending Advertiser API Basic Access Application

2024-01-29 Thread Bill Kimutai

Hello Team,

I'm reaching out again as we have not received any response regarding our 
previous applications for Advertiser API Basic Access. We have submitted 
our request four times in the past 2 months, but unfortunately, we haven't 
received any feedback. This delay is becoming a significant obstacle for 
us, as we are eager to move forward and our account remains in test-only 
mode, hindering our advertising and reporting capabilities.

Could you please expedite the review of our application? We are keen to 
implement the API and advance our advertising strategies.

Details for your reference:

Google Ads Manager Account (MCC) ID: 848-092-4247
Case ID: N/A (none was provided)
Requested Access Level: Basic Access
Your prompt assistance in this matter would be greatly appreciated.

Best regards,
Bill.

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Re: internal error when asking for product_group_view stats for listing_group.type unit

2024-01-29 Thread Konstantin Tarassow

Just ran a fresh retry:

*7041860131*
*Internal error*
*"request-id": "xxrYqrzE2RMHu_a38pPBrg", "date": "Mon, 29 Jan 2024 16:03:25 
GMT",*

Method Name: 
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/19.2.0 
gax\/1.18.2 grpc\/1.50.2 rest\/1.18.2 pb\/+n",
"x-goog-request-params": "customer_id=7041860131",
"developer-token": "REDACTED",
"login-customer-id": "4554523147"
}
Request:
{"customerId":"7041860131","query":"\nSELECT 
segments.date,\ncampaign.id,\nad_group.id,\nad_group_criterion.criterion_id,\nad_group_criterion.criterion_id,\nsegments.ad_network_type,\nsegments.device,\nmetrics.cost_micros,\nmetrics.clicks,\nmetrics.impressions,\nmetrics.impressions\n
 
   FROM product_group_view\nWHERE 
segments.date BETWEEN '2024-01-01' AND '2024-01-28'\n   
 AND campaign.status IN(ENABLED, PAUSED, REMOVED)\nAND 
ad_group.status IN(ENABLED, PAUSED, REMOVED)\nAND 
ad_group_criterion.status IN(ENABLED, PAUSED, REMOVED)\n   
 AND ad_group_criterion.listing_group.type = 'UNIT'\n AND 
metrics.impressions > 0  AND segments.date = '2024-01-01' "}

Response
---
Headers: {
"request-id": "xxrYqrzE2RMHu_a38pPBrg",
"date": "Mon, 29 Jan 2024 16:03:25 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}

Fault
---
Status code: 13
Details: Internal error encountered.





*8875125139*
*Internal error*
*"request-id": "EzraB_Av0WPkHCX6pw3_BQ", "date": "Mon, 29 Jan 2024 15:58:17 
GMT",*

Method Name: 
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/19.2.0 
gax\/1.18.2 grpc\/1.50.2 rest\/1.18.2 pb\/+n",
"x-goog-request-params": "customer_id=8875125139",
"developer-token": "REDACTED",
"login-customer-id": "4554523147"
}
Request:
{"customerId":"8875125139","query":"\nSELECT 
segments.date,\ncampaign.id,\nad_group.id,\nad_group_criterion.criterion_id,\nad_group_criterion.criterion_id,\nsegments.ad_network_type,\nsegments.device,\nmetrics.cost_micros,\nmetrics.clicks,\nmetrics.impressions,\nmetrics.impressions\n
 
   FROM product_group_view\nWHERE 
segments.date BETWEEN '2024-01-01' AND '2024-01-28'\n   
 AND campaign.status IN(ENABLED, PAUSED, REMOVED)\nAND 
ad_group.status IN(ENABLED, PAUSED, REMOVED)\nAND 
ad_group_criterion.status IN(ENABLED, PAUSED, REMOVED)\n   
 AND ad_group_criterion.listing_group.type = 'UNIT'\n AND 
metrics.impressions > 0  AND segments.date = '2024-01-01' "}

Response
---
Headers: {
"request-id": "EzraB_Av0WPkHCX6pw3_BQ",
"date": "Mon, 29 Jan 2024 15:58:17 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}

Fault
---
Status code: 13
Details: Internal error encountered.


The third one is interesting, it now says that the account is deactivated, 
which is not true,
we verify specifically with the customer, he says he did not touch it in 
any way.

*6600753004*

*The customer account can't be accessed because it is not yet enabled or 
has been deactivated.*
* "request-id": "V_kDYTHeL-URYkJeImoEyQ", "Mon, 29 Jan 2024 15:57:14 GMT",*

Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/19.2.0 
gax\/1.18.2 grpc\/1.50.2 rest\/1.18.2 pb\/+n",
"x-goog-request-params": "customer_id=6600753004",
"developer-token": "REDACTED",
"login-customer-id": "4554523147"
}
Request:
{"customerId":"6600753004","query":"\nSELECT 
segments.date,\ncampaign.id,\nad_group.id,\nsegments.keyword.ad_group_criterion,\nad_group_ad.ad.id,\nsegments.ad_network_type,\nsegments.device,\nmetrics.cost_micros,\nmetrics.clicks,\nmetrics.interactions,\nmetrics.impressions\n
 
   FROM ad_group_ad\nWHERE 
segments.date BETWEEN '2024-01-01' AND '2024-01-28'\n   
 AND campaign.status IN (ENABLED, PAUSED, REMOVED)\nAND 
ad_group.status IN (ENABLED, PAUSED, REMOVED)\nAND 
ad_group_ad.status IN(ENABLED, PAUSED, REMOVED)\n AND 
metrics.impressions > 0  AND segments.date = '2024-01-01' "}

Response
---
Headers: {
"request-id": "V_kDYTHeL-URYkJeImoEyQ",
"date": "Mon, 29 Jan 2024 15:57:14 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}

Fault
---
Status code: 7
Details: The caller does not have permission

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Re: waiting for api developer token basic access application

2024-01-29 Thread Bill Kimutai

Hello Google Ads API Team,

I'm reaching out again as we have not received any response regarding our 
previous applications for Advertiser API Basic Access. We have submitted 
our request three times in the past month, but unfortunately, we haven't 
received any feedback. This delay is becoming a significant obstacle for 
us, as we are eager to move forward and our account remains in test-only 
mode, hindering our advertising and reporting capabilities.

Could you please expedite the review of our application? We are keen to 
implement the API and advance our advertising strategies.

Details for your reference:

Google Ads Manager Account (MCC) ID: 848-092-4247
Case ID: N/A (none was provided)
Requested Access Level: Basic Access
Your prompt assistance in this matter would be greatly appreciated.

I have submitted multiple tickets and have not received a case ID or email, 
I only get this page, the snippet is attached below:

Any help would be greatly appreciated.

Kind regards,
Bill.

On Monday, January 29, 2024 at 1:35:17 AM UTC-7 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have applied for Basic 
> access to the Google Ads API. Since the access requests are handled by the 
> Google Ads API Compliance team, we are transferring the case to the Ads API 
> Compliance team. Can you kindly provide the following information for the 
> compliance team to further assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: 
>
> The user has applied for Basic access to the Google Ads API with the below 
> details. 
>
>- Google Ads Manager Account (MCC) ID: 275-179-0082 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author* option or a 
> *direct 
> private reply *to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02ryPi7:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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how to ensure conversion events are properly triggered

2024-01-29 Thread Edi

We have set up conversion tracking in Google Ads by uploading conversion 
events through Third-party app analytics. 
The uploads are successful, and the conversions are recorded after the ads 
start running. However, there is a significant discrepancy between the 
conversions recorded in our partner's backend (dozens per day) and those 
recorded in the Google Ads backend (only 0-1 per day). 
We would like to know how to check if the conversions uploaded through the 
API are correctly triggered, or if we are missing any parameter settings?


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Re: apply for basic access api

2024-01-29 Thread Starsystem IT srl

Hello,
do you have any update about this situation?

Il giorno giovedì 25 gennaio 2024 alle 11:22:13 UTC+1 Google Ads API Forum 
Advisor ha scritto:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied the form 
> for basic access of developer token and hasn't received a response. 
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID:  490-016-5684 
>- Cases ID: not received 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rYcv7:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: issue with link generation for app conversion tracking and remarketing api

2024-01-29 Thread Ranjeet Ranjan

I'm having difficulty grasping why the message is being deleted. While the 
Google support team is offering a solution, the forum team directs me to 
contact the product team, and the product team states it's beyond their 
scope. I'm confused about whom I should reach out to for a resolution.

Kindly suggest whats the solution? 
On Friday, January 26, 2024 at 11:48:17 PM UTC+5:30 Ranjeet Ranjan wrote:

> This is just a reminder if you guys can suggest whom we have to contact 
> now next? 
>
> On Thursday, January 25, 2024 at 9:50:43 PM UTC+5:30 Ranjeet Ranjan wrote:
>
>> Hey Google support team,
>>
>> You are referring me to contact the product support team but if you have 
>> gone through my post description you will find that I have already opened a 
>> ticket [*5-510935240*] but your team doesn't have any knowledge of 
>> this query as they are referring me to contact firbase team. Here you go 
>> screenshot and they have closed the ticket. I could not understand what's 
>> the role of the Firebase team. 
>>
>>
>> [image: Screenshot 2024-01-25 at 9.07.43 PM.png]
>> . 
>>
>> Can you please suggest what next we have to do? Whom we have to contact? 
>>
>> On Thursday, January 25, 2024 at 9:44:49 PM UTC+5:30 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for getting back to us.
>>>
>>> I would suggest you reach out to the App Conversion Tracking and 
>>> Remarketing API 
>>>  team 
>>> through the Google Ads UI -> Help button -> Contact us and post your query 
>>> to the team, as they are better equipped to assist you on this.
>>>
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rYdO9:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>  
>>>
>>>

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Re: issue with link generation for app conversion tracking and remarketing api

2024-01-29 Thread Ranjeet Ranjan

This is just a reminder no-4 if you guys can suggest whom we have to 
contact now next? No response from any of your team mates. 

On Friday, January 26, 2024 at 11:48:17 PM UTC+5:30 Ranjeet Ranjan wrote:

> This is just a reminder if you guys can suggest whom we have to contact 
> now next? 
>
> On Thursday, January 25, 2024 at 9:50:43 PM UTC+5:30 Ranjeet Ranjan wrote:
>
>> Hey Google support team,
>>
>> You are referring me to contact the product support team but if you have 
>> gone through my post description you will find that I have already opened a 
>> ticket [*5-510935240*] but your team doesn't have any knowledge of 
>> this query as they are referring me to contact firbase team. Here you go 
>> screenshot and they have closed the ticket. I could not understand what's 
>> the role of the Firebase team. 
>>
>>
>> [image: Screenshot 2024-01-25 at 9.07.43 PM.png]
>> . 
>>
>> Can you please suggest what next we have to do? Whom we have to contact? 
>>
>> On Thursday, January 25, 2024 at 9:44:49 PM UTC+5:30 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for getting back to us.
>>>
>>> I would suggest you reach out to the App Conversion Tracking and 
>>> Remarketing API 
>>>  team 
>>> through the Google Ads UI -> Help button -> Contact us and post your query 
>>> to the team, as they are better equipped to assist you on this.
>>>
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rYdO9:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>  
>>>
>>>

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Re: issue with link generation for app conversion tracking and remarketing api

2024-01-29 Thread Ranjeet Ranjan

Dear Forum support team,

Have you read my last message and the product team not helping?  I have 
already opened a ticket [*5-510935240*] with the product team but they 
have closed without the solution. 

Please understand my problem carefully. What next do I have to do? 

On Monday, January 29, 2024 at 2:44:03 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> As informed earlier, I would suggest you reach out to the App Conversion 
> Tracking and Remarketing API 
>  team through 
> the Google Ads UI -> Help button -> Contact us and post your query to the 
> team, as they are better equipped to assist you on this. Kindly note that 
> the mentioned concerns are out of scope for the Google Ads API support team 
> as our team specializes in *Google Ads API* 
>  related 
> concerns and technical implementations only.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rYdO9:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>  
>
>

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Deferred DeepLink-Create link Id-"The Provider ID you entered is not vaild"

2024-01-29 Thread 马婧

In order to use Deferred DeepLink, I applied for a new MCC account and 
applied for the App Conversion and Remarketing API, I haven't received any 
email from the API application, but the Access level in the API Center is 
already Basic Access, so I'm going to create a link, and I'm going to enter 
the new MCC account ID, but it says "The Provider ID you entered is not 
vaild". After I entered my new MCC account ID, it shows "The Provider ID 
you entered is not vaild", what is the situation?
[image: 1706509485120.png][image: 1706509514515.png]

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Waiting for API developer token Basic Access Application

2024-01-29 Thread Chloe Cheung

Hello Team,
I submitted the Google Ads API developer token Basic Access Applicaton on 
Jan. 5th, 2024. It has been almost one month since then neither l have 
received any application acknowledgement email nor I have received a basic 
access token permission.

Please do contact me if there is any problem.
The details of my API access application are as below.
Google Ads Manager Account (MCC)ID: 275-179-0082
Access level: Basic APl access

Can you please give me the permissions as fast as possible?
Best Regards，
Chloe

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Image Extensions Creation Error

Merchant Center ile Google Ads arasında ürün miktarında uyumsuzluk var

Re: api access application - help me

Urgent Follow-Up: Pending Advertiser API Basic Access Application

Re: internal error when asking for product_group_view stats for listing_group.type unit

Re: waiting for api developer token basic access application

how to ensure conversion events are properly triggered

Re: apply for basic access api

Re: issue with link generation for app conversion tracking and remarketing api

Re: issue with link generation for app conversion tracking and remarketing api

Re: issue with link generation for app conversion tracking and remarketing api

Deferred DeepLink-Create link Id-"The Provider ID you entered is not vaild"

Waiting for API developer token Basic Access Application

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