Re: portrait marketing images (responsive display ad)

[Daniel Larsson]

Thanks for the feedback!
Regards, Daniel

On Thursday 8 February 2024 at 16:37:09 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi Daniel,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that you would like to add portrait 
> images (portrait_marketing_images) using the Google Ads API. Kindly note 
> that the "Portrait images (9:16)" in Responsive Display Ads are not yet 
> supported in the Google Ads API. I will raise a request to add this feature 
> to be available in the Google Ads API. We cannot provide a scheduled 
> timeline for the availability of this feature in the Google Ads API. I 
> would recommend you please follow our *Release Notes* 
>  and *Blog 
> Post*  for 
> future updates.
>
> Also, I would suggest you follow the Creating Responsive Display Ads 
> 
>  document 
> to create marketing_images, square_marketing_images and to retrieve the 
> responsive display ads you've created, follow the Retrieving Responsive 
> Display Ads 
> 
>  document.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rywCQ:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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attach custom audience to ad_group or campagn

[Shivam Kumar]

Hello,
I have raised an issue 
 regarding this 
matter on the relevant github repo. Can you please help escalate this 
matter to the relevant development team. Our marketing agency brings over 1 
million dollars in revenue to google annually. So your attention to this 
matter is greatly appreciated.


Thank You!
Shivam Kumar

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Basic Access API application , Compliance Not Responding At ALL

[Finku Google]

Hello,

I submitted an application for basic access last week, but the API team has
not gotten back to me. Please let me know whether or not my application was
accepted.

The details of my API access application:
Google Ads Manager Account (MCC) ID:  380-914-4917 <(380)%20914-4917>

Access level: Basic APl Access

There was no Case ID generated during the time of application and I have
not received any Case ID after application.

Compliance team never responds to this, are there any direct ways to
communicate to them?

Kind regards,
Finku

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Re: basic access api application

[Finku Google]

Hello,

I am following up on my request for Basic API Access. 
Is there any update on my application?

Thanks,
Finku
On Friday 2 February 2024 at 10:45:44 UTC+7 Google Ads API Forum Advisor 
wrote:

> Hi Finku,
>
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team.
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 380-914-4917 <(380)%20914-4917> 
>
>
>- Case ID: The user has not received any case ID.  
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rylnZ:ref"
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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API for local services leads

[AAC IT]

We have local services leads that we want to download into an automated 
report.
https://ads.google.com/localservices/inbox

I'm not sure what API is available to do this.

I've tried the following, but it returns an empty set.
https://developers.google.com/local-services-ads/guides/reporting
https://localservices.googleapis.com/v1/detailedLeadReports:search?query=manager_customer_id:...

Does anyone know the right API to use?


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smallest duration possible for pulling campaign ads cost information?

[Steve Begin]

Hello,

Is there a way to request Google Ads data from the Google Ads API for a 
smaller duration than a day? I realize that requests for a day during that 
day will give less since the day is not yet complete. I am just meaning to 
inquire if there is a lesser duration possible to pass in. This is 
especially since I do see lesser than a day available in the Google Ads web 
GUI.

Currently this is the searchStream query I am using:


*SELECT campaign.name, campaign.id, metrics.cost_micros, 
metrics.impressions FROM campaign WHERE segments.date BETWEEN 
'{startDateString}' AND '{endDateString}'*
Thanks in advance for your help.

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RE: how can i contact the group administrator?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

Please provide the answers to the below questions. So that we can assist you 
better and more accurately.

Could you please elaborate more on what you mean by “group administrator”?
Are you having any issues or concerns related to the Google Ads API?

Please note that our team can only assist with technical queries or concerns 
related to the Google Ads API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02ryxxu:ref"

Thanks,

Google Ads API Team

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How can I contact the group administrator?

[DFED]

How can I contact the group administrator?

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RE: basic access api application (compliance team does not respond)

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of the Google Ads API developer token and have 
not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 889-774-7250
Cases ID: 8-190636184

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02ryxOu:ref"

Thanks,

Google Ads API Team

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Basic Access API application (compliance team does not respond)

[Alexandre Vieira]

We have been seeking access to the Google Basic credential since mid 
December. I understand that your team has been impacted by changes at 
Google but the lengthy delay has been extremely expensive for our small 
business. We have clients who need our services but we cannot bill them 
until this issue is resolved. Is there a way that this can be addressed 
with greater urgency? Thank you for your help.

Google Ads Manager Account (MCC) ID: 889-774-7250
Cases ID: 8-190636184
Access Requested: Basic Access

Your prompt attention to this matter would be greatly appreciated. Thank 
you for your understanding and cooperation.

Warm regards, Alexandre.
Software Engineer, Bantage.

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Re: basic access api application

[Tricel Group]

Hello,

I am following up on my request for Basic API Access. 
Is there any update on my application?

Thanks,
Gulnaz




On Thursday 1 February 2024 at 17:11:21 UTC Google Ads API Forum Advisor 
wrote:

> Hi Gulnaz,
>
> Thank you for providing the additional information.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 494-496-4767 
>
>
>- Case ID: User says that no case ID is generated 
>- Access Level : Basic access 
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02ryk6e:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: customer match user lists best way to refresh them

[Daniel Vasilan]

Hi,

*"To update your lists with the latest data, it is generally more efficient 
to append or remove individual users, rather than removing all users from 
the list and uploading them from scratch. I would suggest you refer to 
the Manage customer list 

 document 
for more information."*

Well, normally I would agree with this approach. 
I've explained already where the problem is:
"Based on your documentation, we *cannot mix create and remove* operations 
in the same offline job.
Also, we* cannot have concurrently running jobs*, one for removal and one 
for adding new data on the same user list.
We cannot have them run in sequence, since there is no guarantee on when 
the other job is finishing and cannot wait for it, because of the extremely 
long duration of these processes."
So, how should we design an *append and remove* process ? 

*"Also, note that remove_all operations are executed hourly, and could run 
for up to 24 hours."*
*I* didn't find this in your docs (maybe a link where this info is found 
will help). 
Can you elaborate on why is it running 24h? I can hardly understand the 
match process duration, but is the remove_all doing more than what the name 
suggests?

*"Hope that helps. Let me know if you have any further questions."*
Yes, I had and I'll repeat it:
"What is the impact of this on the processes that uses the data from this 
list? Will they find an empty or partially loaded user list while the job 
is executing?
We want to asses the risks and implications, before moving on with this 
solution"

Thanks!

On Thursday, February 8, 2024 at 3:40:39 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi Daniel,
>
> Thank you for getting back to us.
>
> To update your lists with the latest data, it is generally more efficient 
> to append or remove individual users, rather than removing all users from 
> the list and uploading them from scratch. I would suggest you refer to the 
> Manage 
> customer list 
> 
>  
> document for more information.
>
> To remove all users from a list, set remove_all to true in an 
> OfflineUserDataJobOperation 
> ,
>  
> then issue a RunOfflineUserDataJob 
> 
>  
> request with the resource name associated with the remove_all operation.
> Note that when a remove_all operation is included, it must be the first 
> operation in a job. If not, then running the job returns an 
> INVALID_OPERATION_ORDER 
> 
>  
> error. To completely replace the members of a user list with new members, 
> order the operations in AddOfflineUserDataJobOperationsRequest in this 
> sequence.
>
> To replace the members of a list in the API you'll want to do the 
> following:  
>
>- To completely replace the members of a user list with new members, 
>order the operations in AddOfflineUserDataJobOperationsRequest in this 
>sequence: 
>   - Set remove_all to true in an OfflineUserDataJobOperation 
>   
> 
>   . 
>   - For each new member, add a create operation setting 
>   their UserData in an OfflineUserDataJobOperation. 
>- When you run your job, the Google Ads API will first mark all 
>current members of the list for removal, and then apply 
>the create operations. 
>
> Also, note that remove_all operations are executed hourly, and could run 
> for up to 24 hours. Hope that helps. Let me know if you have any further 
> questions.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rytff:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: user lists and offline user data job metrics

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

By reviewing your concern, I understand that you are looking for guidance on 
how to retrieve the duration and end date(time) of fields from the job.

I would recommend that you reach out to the Google Ads Product Support team to 
check whether the Duration, startDate and endDate fields of the offline jobs 
are available in the Google Ads UI or not.


This message is in relation to case "ref:!00D1U01174p.!5004Q02rytex:ref"

Thanks,

Google Ads API Team

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Re: customer match user lists best way to refresh them

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Daniel,

Thank you for getting back to us.

To update your lists with the latest data, it is generally more efficient to 
append or remove individual users, rather than removing all users from the list 
and uploading them from scratch. I would suggest you refer to the Manage 
customer list document for more information.

To remove all users from a list, set remove_all to true in an 
OfflineUserDataJobOperation, then issue a RunOfflineUserDataJob request with 
the resource name associated with the remove_all operation.
Note that when a remove_all operation is included, it must be the first 
operation in a job. If not, then running the job returns an 
INVALID_OPERATION_ORDER error. To completely replace the members of a user list 
with new members, order the operations in 
AddOfflineUserDataJobOperationsRequest in this sequence.

To replace the members of a list in the API you'll want to do the following:

To completely replace the members of a user list with new members, order the 
operations in AddOfflineUserDataJobOperationsRequest in this sequence:

Set remove_all to true in an OfflineUserDataJobOperation.
For each new member, add a create operation setting their UserData in an 
OfflineUserDataJobOperation.

When you run your job, the Google Ads API will first mark all current members 
of the list for removal, and then apply the create operations.

Also, note that remove_all operations are executed hourly, and could run for up 
to 24 hours. Hope that helps. Let me know if you have any further questions.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rytff:ref"

Thanks,

Google Ads API Team

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RE: expedite google ads api access follow up

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi Lisa,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic 
access and haven’t received any response. Since the access requests are handled 
by the Google Ads API Compliance team, we are transferring the case to the Ads 
API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 869-283-7615
Case ID: The user has not received any case ID.

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rywER:ref"

Thanks,

Google Ads API Team

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Expedite Google Ads API access follow up

[Lisa Dujesiefken]

Dear Google Ads API Team,

I am reaching out to you to follow up on our recent message regarding the basic 
access request to google ads API under: 869-283-7615.
We have not received a case id, however have provided additional details on our 
access request to the compliance team.

We would highly appreciate if you were able to expedite the approval process 
with the compliance team.

With best regards,
Lisa Dujesiefken

Lisa Dujesiefken
Chief Technology Officer

……

Prospecter Ventures AG
Knonauerstrasse 23
CH-6330 Cham
Switzerland


Phone: +41 79 828 999 3

E-Mail: l...@prospecter.com
 https://www.prospecterlabs.com


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Portrait marketing images (responsive display ad)

[Daniel Larsson]

Hi, in the Google Ads web user interface you can add portrait (9:16) images 
to your responsive display ads. Is it possible to add portrait images 
(portrait_marketing_images) using the Google Ads API?

It is possible to get and set marketing_images and square_marketing_images 
using the API. But not portrait_marketing_images – or?

Regards, Daniel

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Replace existing audience list - Rest API

[Niklas Tellini]

Hello,

I want to know if it is possible to replace an audience list with a new 
customer list using the REST API. I do not want to remove the entire list 
but only to empty it.

[image: GoogleAds.png]

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Re: user lists and offline user data job metrics

[Daniel Vasilan]

Hi,

Your reply contains a GAQL on the offline_user_data_job with all the fields.
Can you extract me the field(s) which are showing me the *duration *and*/*or* 
end date(time**)* of the job ?
We don't see any field for this purpose

Thanks

On Wednesday, February 7, 2024 at 3:50:17 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you are looking for guidance 
> on how to retrieve the execution time metrics and other fields from the 
> offline_user_data_job 
> 
>  
> resource. Kindly note that for retrieving the status of your job that has 
> been executed, I would recommend you to kindly refer to the below GAQL 
> query: 
>
>
> SELECT offline_user_data_job.customer_match_user_list_metadata.user_list, 
> offline_user_data_job.external_id,offline_user_data_job.failure_reason,offline_user_data_job.id,offline_user_data_job.operation_metadata.match_rate_range,offline_user_data_job.resource_name,offline_user_data_job.status,offline_user_data_job.store_sales_metadata.loyalty_fraction,offline_user_data_job.store_sales_metadata.third_party_metadata.advertiser_upload_date_time,offline_user_data_job.store_sales_metadata.third_party_metadata.bridge_map_version_id,offline_user_data_job.store_sales_metadata.third_party_metadata.partner_id,offline_user_data_job.store_sales_metadata.third_party_metadata.partner_match_fraction,offline_user_data_job.store_sales_metadata.third_party_metadata.valid_transaction_fraction,offline_user_data_job.store_sales_metadata.third_party_metadata.partner_upload_fraction,offline_user_data_job.store_sales_metadata.transaction_upload_fraction,offline_user_data_job.type,
>  offline_user_data_job.operation_metadata.match_rate_range FROM 
> offline_user_data_job WHERE 
> offline_user_data_job.id={offline_user_data_job.id}
>
> Could you kindly confirm if you are able to retrieve the execution time 
> metrics and other fields from the Google Ads UI? If yes, kindly provide us 
> the UI screenshot of the Google Ads account (with visible customer ID) and 
> also highlight the fields and metrics that you are trying to retrieve via 
> the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rytex:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: customer match user lists best way to refresh them

[Daniel Vasilan]

Thanks for your reply. It doesn't answer my questions, so I'll try to 
restructure them

1. Based on your answer, I understand the usage of *remove_all *is the only 
way to achieve what we want (refresh of a user list). 
If that's not correct, please let me know

2. We want to understand what happens with an existing User List from the 
moment we start running an offline job containing remove_all + create 
operations on it.
I assume the remove_all operation will run first, so the user list will be 
empty as soon as this operation completes. 
Then, the create operations will add the accounts to the list and match 
them. As we know, the full process can take many hours (days, too - based 
on our tests).
*Our question is: *
What is the impact of this on the processes that uses the data from this 
list? Will they find an empty or partially loaded user list while the job 
is executing?
We want to asses the risks and implications, before moving on with this 
solution

Thanks for the links for the documentation.
We went through them many times, but we didn't find answers for the above 
questions. 

Thanks,
Daniel

On Wednesday, February 7, 2024 at 4:04:39 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Please find the below responses for your queries:
>
> *1) Will the remove_all happen, list will be empty and then matched in 
> several hours? *
>
> Note that removeAll 
> 
>  
> operation removes all previously provided data. This is only supported for 
> Customer Match.
>
> *2) Will the Ads processes consuming data from these list be impacted for 
> the full duration of the job execution?*
>
> Kindly note that the processing time for offline user data jobs can vary 
> depending on the size and complexity of the data, the availability of 
> system resources, and any unexpected errors.
>
> Also, avoid simultaneously running multiple OfflineUserDataJob 
> 
>  
> processes that modify the same user list (that is, multiple jobs whose 
> CustomerMatchUserListMetadata.user_list 
> 
>  
> point to the same resource name). You may refer to the Best practices 
> 
>  guide 
> when designing your Customer Match integration. Also, you may follow 
> Troubleshoot 
> customer list issues 
> 
>  which will 
> help you troubleshoot low match rates and common errors that might come up 
> in your Customer Match integration. Hope this helps. Let us know if you 
> have any further queries.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rytff:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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