Basic Access Token no response

[Pixxi CRM]

Hello Google Team,

I am reaching out to follow up on my application for a Basic access token 
for the Google Ads API, it has now been a while now since i submitted the 
application (more than a week)

Can you please inform me where I can check the status of my application or 
find the case ID?

*Here are my details:* 

   - Google Ads Manager Account ID (Pixxi CRM): 393-411-6148

Case ID: Not available even though case is submitted

Regards.

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Re: to get the basic access of the google ads developer token.

[Manish Goyal]

Hello Team,

I have received a ticket from the Google Ads API Compliance team with the 
following ticket ID: 7-036635045. Following the ticket's instructions, 
I have updated the content and subsequently requested basic access to the 
Google Ads developer token again. However, the Google support team has not 
provided any response, updates, or acknowledgment regarding the request.

Could anyone please assist me in obtaining the developer token so that I 
can continue with the development of my business?

I have applied for access with the details below:

Google Ads Manager Account (MCC) ID: 837-938-6113

Access level: Basic access

Please address this issue and assist me in resolving it.

Thank you, @Google Team.

On Wednesday, February 28, 2024 at 3:51:51 AM UTC+5:30 Sterling Sky wrote:

> I never received the autogenerated email.  That's why I don't have a case 
> ID!
>
> On Tuesday, February 27, 2024 at 2:44:04 PM UTC-7 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for getting back to us.
>>
>> I would like to inform you that the Case ID will be present in the auto 
>> generated email from the compliance team after submitting the application 
>> form. 
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary:
>>
>> The user has applied for the access with the below details. 
>>
>>
>>
>>- Google Ads Manager Account (MCC) ID: 496-613-0250.   
>>
>>
>>- Case ID : User says that they never received an email. 
>>- Access level :  Basic access 
>>
>> Do reach out to the  
>> *Google Ads API* 
>>  support team 
>> for any queries related to the API.
>>   
>>
>>
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzTdk:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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"error": "invalid_grant", "error_description": "Bad Request"

[Isabel Gonzalez]

Hola , tengo una aplicacion java con spring y he seguido los pasos para 
vincularla con la api de google calendar. Hace unos meses funcionó a la 
primera, pero al cabo del tiempo dejo de funcionar. He vuelto a configurar 
todo desde 0 y recibo este error 

com.google.api.client.auth.oauth2.TokenResponseException: 400 Bad Request
POST https://oauth2.googleapis.com/token
{
  "error": "invalid_grant",
  "error_description": "Bad Request"
}
at 
com.google.api.client.auth.oauth2.TokenResponseException.from(TokenResponseException.java:103)
at 
com.google.api.client.auth.oauth2.TokenRequest.executeUnparsed(TokenRequest.java:308)
at 
com.google.api.client.auth.oauth2.TokenRequest.execute(TokenRequest.java:324)
at 
com.google.api.client.auth.oauth2.Credential.executeRefreshToken(Credential.java:547)
at 
com.google.api.client.auth.oauth2.Credential.refreshToken(Credential.java:470)
at 
com.google.api.client.auth.oauth2.Credential.intercept(Credential.java:201)
at com.google.api.client.http.HttpRequest.execute(HttpRequest.java:880)
at 
com.google.api.client.googleapis.services.AbstractGoogleClientRequest.executeUnparsed(AbstractGoogleClientRequest.java:525)
at 
com.google.api.client.googleapis.services.AbstractGoogleClientRequest.executeUnparsed(AbstractGoogleClientRequest.java:466)
at 
com.google.api.client.googleapis.services.AbstractGoogleClientRequest.execute(AbstractGoogleClientRequest.java:576)

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Re: campaign and ads scheduling settings retrieval

[Jakub Banik]

Thanks for help, Yes i understand that... May i ask you I am generally 
lacking linking between fields sometimes based on names its like that 
google has some of his point of view and we as customer has different. I 
know there is documentation but mostly technical it is not saying what is 
domain purpose sometimes and yes it should be self explanatory but in many 
cases it is not or it is complicated to work with. 
Anyways thanks for response.

On Monday, March 4, 2024 at 6:05:15 PM UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
> Kindly note that the Google Ads API does not directly offer a single 
> setting field indicating that a campaign runs 24/7. I would suggest you 
> refer to the help center articles Create an ad schedule 
> 
>  and About campaign statuses 
>  to get more 
> information about the campaign status and ad schedule. I hope this helps.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzavI:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>  
>
>

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Re: applied for access 12/7 and no response

[John Moses]

Hi Niko,
After requesting basic access following these instructions
 I did
not receive an email.  Instead I posted in the Google Ads API Google Group
asking for an update and received this reply.  No one ever replied to this
email either.

Thanks for any help you can offer.

Thanks,
John Moses

LeadSigma
office (913) 243-8377
https://www.leadsigma.com


On Fri, Feb 23, 2024 at 3:17 PM Google Ads API Forum Advisor
 wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for the
> API access and you haven't received any updates on your application status.
> Since the access requests are handled by
> the Google Ads API Compliance team, we are transferring the case to
> the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in
> the below access request.
>
> Summary: The user has applied for API access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 587-123-3291
>- Case ID: 1-34953
>- Access type: requested
>
> Do reach out to the Google Ads API support team
> , for any queries 
> related to
> the API.
>
>
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzQ9R:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Re: google ads api: basic access help

[Adrien Hingert]

Hi, are there any updates on this?
Who can I reach out to?

On Thursday 29 February 2024 at 17:48:09 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 874-023-9937 
>- Cases ID: User is saying that they never received a case ID 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Looking for google ads api refresh token regenrate

[tkraja mdu]

Hi,

Last few days google ads api return response as 

{ "error": "invalid_grant", "error_description": "Token has been expired or 
revoked." }

So, I need how to regenerate the refresh token and I tried all cases it 
return 'ACCESS TOKEN' only

Please explain how to regenerate the refresh token.

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Re: total budget search campaign

[Maxime Heurtevent]

That's not what I was asking. I'd like to know how and what parameters to 
enter in order to create a Global Campaign budget. This budget will not be 
daily but will be total and will run until the entire budget is used up.

Thanks, 
Le lundi 4 mars 2024 à 08:52:28 UTC+1, Google Ads API Forum Advisor a 
écrit :

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you are encountering an "
> INVALID_PERIOD 
> "
>  
> error while setting the campaign budget in the Google Ads API. The standard 
> delivery method aims to evenly distribute your budget across the entire day 
> (12 AM – 11:59 PM). I would recommend you to kindly refer to this help 
> center article "About ad scheduling 
> "
>  
> for more information on ad delivery. 
>
> In order to investigate your issue further, kindly provide us with the 
> complete API logs (request 
> 
>  
> and response 
> 
>  
> logs with request-id 
> 
>  
> and request header 
> )
>  
> generated at your end to better you further. 
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> , 
> .Net 
> ,
>  
> PHP 
> , 
> Python 
> ,
>  
> Ruby 
>  
> or Perl 
>  
> to enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzdME:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Looking for API to implement audience signals in Pmax Campaign

['Jigar Buddhadeo' via Google Ads API and AdWords API Forum]

Hi,

Do we have an API to implement audience signals in Pmax Campaigns? 

Regards,
Jigar

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Google Ads API: Customer Match With Attributes Job Type

['Manuel Lopes' via Google Ads API and AdWords API Forum]

Hello, 

I'm trying to use the "CUSTOMER_MATCH_WITH_ATTRIBUTES" job type (see here 
),
 
to update info on a Audience List previously uploaded to Google Ads. 

My request is running for a while, and when I re-check it after a few 
hours, it returns "Success" status. 

However, I'm not able to verify in the Google Ads UI, if the information 
was correctly uploaded or not. 

How can I verify this in the Google Ads UI (or via API), and be sure that 
the Attributes I'm passing to my users were correctly assigned?

For reference, I'm passing lifetime value for all users, which is the 
"LifetimeValueMicros" parameter (see here 

).

Thanks in advance, 

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RE: no response: seeking basic access for developer token

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

I would like to inform you that the case Id will be present in the auto 
generated email from the compliance team after submitting the application form.

Kindly note that the concerns related to access requests are out of scope for 
the Google Ads API support team, as our team specializes in Google Ads API 
related concerns and technical implementations only.

@Compliance team, please confirm if you are able to assist in the below access 
request and the user did not receive the Case Id.

Summary:

The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 466-778-2521
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzdVa:ref"

Thanks,

Google Ads API Team

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Re: can't use enhanced conversions with the specified conversion action

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

Please find an answer below for your query.

The response shows NO_CONVERSION_ACTION_FOUND, it just means one of my upload 
order's conversion not found? Or "conversion_action: 
"customers/6619459227/conversionActions/6731257876" not found?

Kindly note that the CONVERSION_NOT_FOUND error will occur for the reasons 
below. You may check the below details to consider with regards to the 
conversion not found error:

In addition, adjustments for a conversion whose click has a gbraid or wbraid 
instead of a gclid will fail with a CONVERSION_NOT_FOUND error.
The conversion was never reported.
Wait 24 hours after a conversion is reported before adjusting it to avoid a 
CONVERSION_NOT_FOUND as the conversion was reported less than 24 hours before 
the adjustment attempt.

You must specify the order_id in the ConversionAdjustment under any of these 
conditions:

The type of the conversion action is equal to WEBPAGE.
The original conversion you are adjusting was assigned an order_id.

If you specify the gclid_date_time_pair instead, the operation will fail with a 
ConversionAdjustmentUploadError.MISSING_ORDER_ID_FOR_WEBPAGE or 
ConversionAdjustmentUploadError.CONVERSION_NOT_FOUND error, respectively.

I also observe that CONVERSION_TRACKING_MANAGED_BY_ANOTHER_MANAGER has status, 
which means that the conversion actions are created and managed by a manager 
different from the customer or manager specified in the request's 
login-customer-id. If this customer is using cross-account conversion tracking, 
the value returned will differ based on the login-customer-id of the request. 
You may refer to this article for more information about cross-account 
conversion tracking.

As said earlier, you must add transaction IDs, also known as order IDs, to your 
conversion tracking tag by following the instructions in the Help Center. 
Google Ads requires these to be able to find the conversion to enhance. You may 
refer to the "Configure Tagging" guide for more information. Also, note that 
enhanced conversions for web enable you to improve the accuracy of your web 
conversion measurement by uploading conversion adjustments that contain 
transaction IDs and hashed user identifiers. I would recommend that you kindly 
refer to the "Implement Enhanced Conversions for Web" documentation for more 
information on how to set the order IDs.

I hope it helps.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzJ8s:ref"

Thanks,

Google Ads API Team

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No Response: Seeking Basic Access for Developer Token

[Net Management]

Hello,

I am reaching out to follow up on my application for a Basic access token 
for the Google Ads API, it has now been a while now since i submitted the 
application

Can you please inform me where I can check the status of my application or 
find the case ID?

*Here are my details:* 

   - Google Ads Manager Account ID (Umbrella MCC): 466-778-2521
   - Child Manager Account ID (Mini MCC):516-838-8701

Case ID: Not available 

Thank you.

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Re: campaign and ads scheduling settings retrieval

[Jakub Banik]

Thanks for response,

Yes, and how can i know that the campaign is running 24/7? I would like to 
know settings. Like This campaign starts on Friday and ends on Sunday. 
Another example starts on Wednesday morning 6 am and ends on Friday 
evening. 10pm.

On Friday, March 1, 2024 at 5:34:30 PM UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your query, I understand that you would like to retrieve the 
> ad schedule and custom schedule for campaign settings. I would suggest you 
> check the campaign_criterion 
> 
>  to 
> retrieve the day_of_week, end_hour, end_minute, start_hour, start_minute.
>
> If this is not what you are looking for, kindly provide us with the 
> uncropped UI screenshot of the Google Ads account by highlighting the 
> fields that you would like to retrieve via the Google Ads API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzavI:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No response after submitting request for basic access of my developer token

[Jim Liu]

Hi,
It's been a while since I submitted the request for basic access of my 
developer token.
Could you please let me know where can I track the status of my application?
or where can I find the case ID of my application?

*Google Ads Manager Account ID (MCC): **977-825-2098*

*Case ID: I don't have oneAccess type: Basic Access*

Thanks

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Re: billing account access level option in the api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

Sure!. Please find the response below from the thread "Billing Account Access 
Level enum in API":

By reviewing your concern, I understand that you are looking for guidance in 
using the "Billing" access role within the Google Ads API. Kindly note that the 
"Billing" access role is not yet supported in the Google Ads API. I will raise 
a request to add this feature to be available in the Google Ads API. We cannot 
provide a scheduled timeline for the availability of this feature in the Google 
Ads API. I would recommend you to please follow our Release Notes and Blog Post 
for future updates.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzdMY:ref"

Thanks,

Google Ads API Team

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