Re: api call failed with 429 status but apparently was successfully executed

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

We have only received the response body. Since you are using the 
customers.offlineUserDataJobs.run rest interface, kindly try making the request 
to that endpoint and provide us with the updated complete API logs (request and 
response with request-id and request header) generated at your end so that we 
can investigate why you are encountering the RESOURCE_EXHAUSTED error from time 
to time for different audiences.

For REST interface requests, you can enable logging via the curl command by 
using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOr2P:ref" 
(ADR-00229925)

Thanks,

Google Ads API Team

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RE: creating ad group ads in google ads api, regardless of destination not working error

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

To understand and assist you better with the policy issue you are encountering, 
we would require the complete API logs (request and response with request-id 
and request header) to investigate this issue further on our end.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOt4n:ref" 
(ADR-00230075)

Thanks,

Google Ads API Team

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Re: reach and frequency at campaign level by api

[Mia Yao]

Thanks for the reply, may I ask how about other levels? Like is it able to get 
those metric for ad groups or ads?

Thanks,
Mia

> On Apr 5, 2024, at 1:17 AM, Google Ads API Forum Advisor 
>  wrote:
> 
> Hi,
> 
> Thank you for reaching out to the Google Ads API support team.
> 
> Kindly note that Reach and Frequency metrics at campaign level are not yet 
> supported via Google Ads API. However, our team already raised a request for 
> this feature to be available in Google Ads API. I cannot provide a scheduled 
> timeline for the availability of this feature in the API. I would recommend 
> you to please follow our Release Notes 
>  and Blog 
> post  for 
> future updates.
> 
>  
> This message is in relation to case "ref:!00D1U01174p.!5004Q02tOsVn:ref" 
> (ADR-00230010)
> 
> Thanks,
>  
>   Google Ads API Team
> 
> 

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RE: maximum number of allowed ad group criteria per customer?

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After checking, I could see that you are encountering the RESOURCE_LIMIT of 
ResourceCountLimitExceeded error means the request you are attempting to create 
a resource that would cause the total number of those resources to exceed a 
specified limit. Kindly note that there are multiple limits on the number of 
resources that can exist in certain contexts. So, identify the limit that's 
being encountered by reviewing System limits. Either reuse an existing 
resource, or remove resources to create space for new ones. In order to know 
the limit of the number of ad group criteria per customer. I would suggest that 
you refer to the Campaign and ad group limits.

To analyse the issue further, could you provide us with the below details.

>From when do you start encountering this error? Is this happening with every 
>campaign deployment or with a specific call?
Could you provide us with the complete API logs (request and response with 
request-id and request header) generated at your end.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library  that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOt4i:ref" 
(ADR-00230074)

Thanks,

Google Ads API Team

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Re: error update adgroupbidmodifier, please check why, thanks

[Jian Hu]

No, it's not true.

Resource name exist after check by "google query" and I can find it in 
adGroup, I re-check resource name with good format, that's why I don't 
understand

On Friday 15 March 2024 at 15:47:33 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you are encountering a "
> RESOURCE_NOT_FOUND 
> "
>  
> error. These errors are one of the most common mutate errors. The common 
> cause is when the request attempts to mutate or otherwise reference a 
> resource that does not exist or has been removed. Or, the given resource 
> name is malformed. To handle this, use a search request to retrieve the 
> resource name for an existing resource before submitting a mutate request. 
> Let us know if you still have further queries. 
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzyqy:ref" (ADR-00227408)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>

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Re: Bug update AdGroupBidModifier, why ???

[Jian Hu]

any support ?

I don't understand why API give me this error message " RESOURCE_NOT_FOUND 
", it exists in list, please take 5 mins for check this problem, thanks !



On Wednesday 3 April 2024 at 14:28:11 UTC+2 Jian Hu wrote:

> Hello,
>
> I can't not update adGroupBidModifiy,
> Error display: " RESOURCE_NOT_FOUND ", but I can find resouce_name after 
> executer " Google Ads Query / list all resource_name of adGroupBidModify"
>  I don't understand why I have this problem, could you check these log ?
>
> Thanks
>
>
>
> ***
> Request 
> ***
>
> [2024-04-03T12:22:34.769653+00:00] google-ads.NOTICE: Request
>
> ---
>
> Method Name: 
> /google.ads.googleads.v16.services.AdGroupBidModifierService/MutateAdGroupBidModifiers
>
> Host: googleads.googleapis.com
>
> Headers: {
>
> "x-goog-api-client": "gl-php\/8.2.17 gccl\/22.1.0 gapic\/22.1.0 
> gax\/1.30.0 grpc\/1.60.0 rest\/1.30.0 pb\/+n",
>
> "User-Agent": "gcloud-php-new\/22.1.0",
>
> "x-goog-request-params": "customer_id=5537212111",
>
> "developer-token": "REDACTED",
>
> "login-customer-id": "2839567378 <(283)%20956-7378>"
>
> }
>
> Request: 
>
>
> {"customerId":"5537212111","operations":[{"updateMask":"resourceName,bidModifier","update":{"resourceName":"customers\/5537212111\/adGroupBidModifiers\/158441502897~3","bidModifier":1.5}}]}
>
>
>
> Response
>
> ---
>
> Headers: {
>
> "request-id": "HwdeEbTd36SC0xqyjJ-SSw",
>
> "date": "Wed, 03 Apr 2024 12:22:36 GMT",
>
> "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
>
> }
>
>
>
> Fault
>
> ---
>
> Status code: 3
>
> Details: Request contains an invalid argument.
>
> Failure: 
> {"errors":[{"errorCode":{"mutateError":"RESOURCE_NOT_FOUND"},"message":"Resource
>  
> was not 
> found.","trigger":{"int64Value":"3"},"location":{"fieldPathElements":[{"fieldName":"operations","index":0}]}}],"requestId":"HwdeEbTd36SC0xqyjJ-SSw"}
>  
>  
>
> Request with ID 'HwdeEbTd36SC0xqyjJ-SSw' has failed.
>
> Google Ads failure details:
>
> mutate_error: Resource was not found.
>
>

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Always problem for update adGroupbidModify, somebody help me ?

[Jian Hu]

Hello,
I can't update bidmdofify for adGroup, someone could help me ?

I have this error message: 
"CANNOT_OVERRIDE_OPTED_OUT_CAMPAIGN_CRITERION_BID_MODIFIER"

Thanks very much !



I copy my request and response:

google-ads.WARNING: Request made: Host: "googleads.googleapis.com", Method: 
"/google.ads.googleads.v16.services.AdGroupBidModifierService/MutateAdGroupBidModifiers",
 
CustomerId: 5537212111, RequestId: "luiK5s_REgnaXZww3X7u_w", IsFault: 1, 
FaultMessage: "["Cannot override the bid modifier for the given criterion 
ID if the parent campaign is opted out of the same criterion."]"  

[2024-04-05T11:27:56.568226+00:00] google-ads.NOTICE: Request

---

Method Name: 
/google.ads.googleads.v16.services.AdGroupBidModifierService/MutateAdGroupBidModifiers

Host: googleads.googleapis.com

Headers: {

"x-goog-api-client": "gl-php\/8.2.17 gccl\/22.1.0 gapic\/22.1.0 
gax\/1.30.0 grpc\/1.60.0 rest\/1.30.0 pb\/+n",

"User-Agent": "gcloud-php-new\/22.1.0",

"x-goog-request-params": "customer_id=5537212111",

"developer-token": "REDACTED",

"login-customer-id": "2839567378"

}

Request: 

{"customerId":"5537212111","operations":[{"updateMask":"resourceName,bidModifier","update":{"resourceName":"customers\/5537212111\/adGroupBidModifiers\/160130504349~3","bidModifier":2}}]}



Response

---

Headers: {

"request-id": "luiK5s_REgnaXZww3X7u_w",

"date": "Fri, 05 Apr 2024 11:27:56 GMT",

"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"

}



Fault

---

Status code: 3

Details: Request contains an invalid argument.

Failure: 
{"errors":[{"errorCode":{"adGroupBidModifierError":"CANNOT_OVERRIDE_OPTED_OUT_CAMPAIGN_CRITERION_BID_MODIFIER"},"message":"Cannot
 
override the bid modifier for the given criterion ID if the parent campaign 
is opted out of the same 
criterion.","trigger":{"doubleValue":2},"location":{"fieldPathElements":[{"fieldName":"operations","index":0},{"fieldName":"update"},{"fieldName":"bid_modifier"}]}}],"requestId":"luiK5s_REgnaXZww3X7u_w"}
 

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Re: api call failed with 429 status but apparently was successfully executed

[Andrii Veretko]

Request IDs are provided in the initial message, response payloads also. 
Can't provide request payloads since it is sensetive information. I'm not 
using any libraries just a REST interface.

Issue happens from time to time for different audiences. 
On Thursday, April 4, 2024 at 8:27:11 PM UTC+3 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for contacting the Google Ads API support team.
>
> Upon checking the error response, I understand that you are facing a 
> RESOURCE_EXHAUSTED 
> 
>  error 
> when you run OfflineUserDataJob. This may be due to the fact that you have 
> reached 1 QPS(query per second) limit which counts as 60 requests per 60 
> seconds. When you re-try the same API call you are encountering 
> JOB_ALREADY_STARTED 
> 
>  error 
> which means that uploading job is already started. To analyse this issue 
> further, could you provide us with the below details. 
>
>- From when do you start encountering this error? Is this happening 
>with every OfflineUserDataJob API call or with a specific call? 
>- Could you provide us with the complete API logs (*request* 
>
> 
> and *response* 
>
> 
> with *request-id* 
>
> 
> and *request header* 
>
> )
>  
>generated at your end. 
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library  
> that you are using. You can refer to the guides *Java* 
> 
> , *.Net* 
> 
> , *PHP* 
> 
> , *Python* 
> 
> , *Ruby* 
> 
>  or *Perl* 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>  
> You can send the details via *Reply privately to the author option*, or 
> *direct private reply* to this email. 
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOr2P:ref" (ADR-00229925)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: application basic token error

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the standard access with the below details.

Google Ads Manager Account (MCC) ID:  886-965-8972

Case ID: Not Provided\

This message is in relation to case "ref:!00D1U01174p.!5004Q02tOscP:ref" 
(ADR-00230015)

Thanks,

Google Ads API Team

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Creating ad group ads in Google Ads API, regardless of Destination not working error

[Jamie]

Hi,

Is there a means of circumventing the destination not working error when 
creating adverts via the API?

We are looking for this, so that when we are launching a new site, our 
media team can create paused adverts which then on site launch can be 
unpaused, the site becomes verified that it is working, and the account 
starts running

I've tried to create adverts as paused within google via the API but this 
seemingly still gets blocked by this policy violation error.

Cheers

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Re: application basic token error

[Juan Gouveia]

MCC ID : 886-965-8972

There is the ID of my account manager, i want know a status of my 
application for the access token Basic 

On Thursday, April 4, 2024 at 10:18:38 PM UTC+1 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> It appears that your request for basic access token is still not approved. 
> I also understand that you have applied for API access and you haven't 
> received any updates on your application status.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Google Ads Manager Account (MCC) ID 
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID : Requested 
>- Cases ID : Requested 
>- Access type : Basic Access  
>
> Do reach out to the Google Ads API support team, for any queries related 
> to the Google Ads API 
> .
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOscP:ref" (ADR-00230015)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Maximum number of allowed ad group criteria per customer?

[Mihály Balás]

Hello,

I have encountered some errors when trying to mass-deploy campaigns in an 
automated manner. One of the ad accounts I manage started throwing the 
following error for each new campaign deployment:

ResourceCountLimitExceededError, { "stringValue": 
"ENABLED_AD_GROUP_CRITERIA_PER_CUSTOMER" }, The request would cause a limit 
on the number of allowed resources of this type to be exceeded.

The error message is pretty straightforward. At the same time, I could not 
find any information on what exactly this limit is. Is it even a hard 
limit, or what is it exactly that cannot be exceeded on a per customer 
basis?

So, what is the exact limit of the number of ad group criteria per customer 
on Google Ads?

I can include specifics but I don't think this question warrants them.

Regards,
Mihaly

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Re: How to fetch Unique Users from the Reporting API?

[Mihály Balás]

General Kenobi,

Just want to let everyone affected know that the V16 Ads API appears to be 
returning this metric correctly as of today. I managed to query it for a 
given campaign and the API returned the same number that I can see on the 
UI. I was using the official dotnet library for this.

A few caveats:
- The query must be executed with the customer id of the account that is 
the direct owner of the campaign. Any managers or root MCC above will not 
work and will result in an exception.
- A segment date filtering must be applied. If none is specified, a null 
result will be returned without an error. As per documentation, the metric 
supports being queried for up to 92 days. I only tried the last 30 days.

On Wednesday, April 13, 2022 at 5:33:06 PM UTC+2 Google Ads API Forum 
Advisor wrote:

> Hello there,
>
> Thanks for replying back. We already have raised a feature request for 
> your concern (to fetch the Unique Users from the Reporting API) internally 
> within our team. Please note our team is unable to share any update/status 
> for internal planning features, timeline information, and there is no 
> guarantee the request will be approved.
>
> Please keep an eye on our release notes 
>  and the 
> blog  
> for further updates and announcements or for any upcoming functionality 
> updates.
>
> Best Regards,
> [image: Google Logo] 
> Jakeia Sabrina 
> Google Ads API Team  
>
> ref:_00D1U1174p._5001UKMtcC:ref
>

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RE: retrieving ga warnings / alerts / notifications through the api

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API Support team.

Please be informed that retrieving the account warnings through the Google Ads 
API is not supported.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tOscU:ref" 
(ADR-00230016)

Thanks,

Google Ads API Team

​​

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