RE: issues of enhancement conversion

2024-04-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

Upon checking the provided logs, I understand that you are encountering 
'CONVERSION_ACTION_NOT_ELIGIBLE_FOR_ENHANCEMENT' error, could you please 
confirm that you have already considered the Validation rules in Upload 
Conversion Adjustments and you have followed the setup and configuration steps 
for Implementing Enhanced Conversions for Web?

Also, you must specify the order_id in the ConversionAdjustment under any of 
these conditions:

The type of the conversion action is equal to WEBPAGE.

The original conversion you are adjusting was assigned an order_id.


You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tP3cf:ref" 
(ADR-00230909)

Thanks,

Google Ads API Team

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RE: google ads api - basic access level

2024-04-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 658-625-2833.
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tP59Q:ref" 
(ADR-00231003)

Thanks,

Google Ads API Team

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RE: standard access api, no reponse

2024-04-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the standard access and have not received any update. Since the 
access requests are handled by the Google Ads API Compliance team, we are 
transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the standard access with the below details.

Google Ads Manager Account (MCC) ID: 108-682-0946.
Case ID: The user is saying that there's no case ID.

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tP4R9:ref" 
(ADR-00230979)

Thanks,

Google Ads API Team

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: collab: basic access level waiting time - how long you've been waiting?

2024-04-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Hoang,

I am sorry to hear that you have had such a rough experience. I heard recently 
that our API Compliance team has gone through a massive number of approvals, so 
many people should be seeing approvals or rejections now.

I do want to double-check on something that I find a bit confusing. It appears 
that the developer token on 652-337-8886 was submitted around April 11. You 
mentioned that you have been waiting for 1.5 months, but that data doesn't seem 
to align. Perhaps, you submitted an application for another developer token for 
another account that you've been waiting for.

Could you please reply privately to me on the forum and get back to me with the 
account that you've been waiting longer for? There's a chance the API 
Compliance team could get slowed down if there are multiple applications for 
what appears to be the same company, so it would help if we could sort that out 
first.

Thanks,
This message is in relation to case "ref:!00D1U01174p.!5004Q02tOn73:ref" 
(ADR-00229597)

Thanks,

Nadine Wang
Google Ads API Team

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Also find us on our blog:
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RE: waiting for standard access and yet no response

2024-04-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the standard access of Google Ads API developer token.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the standard access with the below details.

Google Ads Manager Account (MCC) ID: 889-774-7250
Case ID: Client says that they haven't received any Case ID

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tP5EB:ref" 
(ADR-00231014)

Thanks,

Google Ads API Team

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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No response for Basic API access

2024-04-14 Thread Isaac Rivera
Hi, we have applied for Basic access API, under the following MCC:

MCC ID: 228-308-0994

At this point we have not received a case ID (even when we fill out the 
form) and no response yet from any channel, is there any ETA or support to 
get the API access.

We are missing important deadlines for clients integrations due to this 
issue, thanks in advance.

Best Regards.

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Also find us on our blog:
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