Batch job in processing state for multiple days
Hi team, We have one client who is suffering from batch jobs that aren't being processed. These are batch jobs with 13.811 operations for adgroup criteria (listing groups) for a Smart Shopping Campaign. Can you help us out on why these batch jobs get stuck in the "processing" state? Similar operations for other clients are being processed successfully within a reasonable amount of time. I tried resubmitting multiple batch jobs with the same operations. The first one was submitted June 16th and still hasn't finished. The latest batch job id = 9509575901. I can send you the client customer id in a private reply. Best, Ciel -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/c0b2c801-4d21-4342-a9e1-0e16b1dd48b5n%40googlegroups.com.
Re: Permission error creating PMax campaigns using BatchJobs
Hi,
I'd like to add to this that batch jobs containing AssetGroup operations do
not finish for our test MCC account. So I am not sure if you are able to
process these batch jobs, or if something needs to be enabled for our
account? The same operations do succeed if I use the MutateRequest.
The operations are as follows:
asset_group_operation {
create {
resource_name: "customers//assetGroups/-1"
campaign: "customers//campaigns/17306801024"
name: "d26e8877-1a49-40da-9e98-6f8fcae2cf80"
status: ENABLED
}
}
asset_group_operation {
create {
resource_name: "customers//assetGroups/-2"
campaign: "customers//campaigns/17295242067"
name: "6b97b83c-1c71-4d5a-8d8b-e0b785e0eb70"
status: ENABLED
}
}
We would like to continue the development for Performance Max campaigns and
- as an integrator - we rely heavily on batch jobs. Without it, we are
uncertain whether we can make the deadline before the auto-migration of
Smart Shopping Campaigns.
Hope you can help.
Best,
Ciel
On Monday, May 16, 2022 at 4:01:20 PM UTC+2 Miquel Isern Roca wrote:
> Hello Google,
>
> We are facing an error when trying to create a PMax campaign through
> BatchJobs. We consistently get an error saying 'A mutate action is not
> allowed on this resource, from this client.' with the code:
> 'MUTATE_ACTION_NOT_PERMITTED_FOR_CLIENT'.
>
> We have checked and are able to create such campaigns via a MutateRequest,
> but when doing so with a MutateOperation inside a BatchJob the operation
> fails. The operations we send are to create exactly the same type of
> Campaign with the same settings. See the examples of the operations.
>
> The operation for the MutateRequest:
> ```
> create {
> status: PAUSED
> advertising_channel_type: PERFORMANCE_MAX
> bidding_strategy_type: MAXIMIZE_CONVERSION_VALUE
> maximize_conversion_value {
> target_roas: 3.5
> }
> shopping_setting {
> merchant_id: XXX
> sales_country: "XX"
> }
> name: "automated_test_campaign_0_474d67eb-d35d-4bd4-8516-521e38483285"
> campaign_budget: "customers/XXX/campaignBudgets/XXX"
> url_expansion_opt_out: false
> }
> ```
>
> The operation inside the BatchJob:
> ```
> campaign_operation {
> create {
> resource_name: "customers/XXX/campaigns/-57"
> status: PAUSED
> advertising_channel_type: PERFORMANCE_MAX
> bidding_strategy_type: MAXIMIZE_CONVERSION_VALUE
> maximize_conversion_value {
> target_roas: 0.5
> }
> shopping_setting {
> merchant_id: XXX
> sales_country: "XX"
> }
> name: "Test - Mutate Campaign ops - 57"
> campaign_budget: "customers/XXX/campaignBudgets/XXX"
> url_expansion_opt_out: false
> }
> }
> ```
>
> I have logs I can send privately of the BatchJob with the operation to
> create the Campaign failed.
>
> Thanks,
>
> Miquel Isern Roca
>
--
--
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Also find us on our blog:
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Re: Batch Jobs stuck on RUNNING state on GoogleAds API
Hi,
Over the weekend the problem has only gotten worse and we now have over
2000 batch jobs stuck in the RUNNING state since at least yesterday
morning, May 8th.
I already supplied you a list of the affected batch job ids and customer
ids from before the weekend, but I can give you an updated list if needed.
Appreciate your time.
Best,
Ciel
On Sunday, May 8, 2022 at 9:04:20 PM UTC+2 Christian wrote:
> Hi,
>
> We are facing the same issue since May 5. Today (May 8), we see batch jobs
> in state RUNNING since May 6:
>
> SELECT batch_job.id, batch_job.status,
> batch_job.metadata.creation_date_time,
> batch_job.metadata.estimated_completion_ratio FROM batch_job WHERE
> batch_job.status != DONE ORDER BY batch_job.metadata.creation_date_time
> LIMIT 4
>
> batch_job {
> resource_name: "customers/50.307/batchJobs/9016872863
> <(901)%20687-2863>"
> metadata {
> creation_date_time: "2022-05-06 06:23:50"
> estimated_completion_ratio: 0.0
> }
> status: RUNNING
> id: 9016872863 <(901)%20687-2863>
> }
>
> batch_job {
> resource_name: "customers/50.307/batchJobs/9016708636
> <(901)%20670-8636>"
> metadata {
> creation_date_time: "2022-05-06 06:23:51"
> estimated_completion_ratio: 0.0
> }
> status: RUNNING
> id: 9016708636 <(901)%20670-8636>
> }
>
> batch_job {
> resource_name: "customers/50.307/batchJobs/9020761205"
> metadata {
> creation_date_time: "2022-05-06 12:33:30"
> estimated_completion_ratio: 0.0
> }
> status: RUNNING
> id: 9020761205
> }
>
> batch_job {
> resource_name: "customers/50.307/batchJobs/9030551684"
> metadata {
> creation_date_time: "2022-05-07 12:14:41"
> estimated_completion_ratio: 0.0
> }
> status: RUNNING
> id: 9030551684
> }
>
> Is the job Id sufficient to investigate this on your side or should I send
> the customer ID in private as well?
>
> Thanks for your support.
>
> Best,
> Christian
> On Friday, May 6, 2022 at 4:29:50 PM UTC+2 jaume@channable.com wrote:
>
>> Hi,
>>
>> We've replied with some logs as well.
>> Also, we are over 2000 BatchJobs for different customers that are in this
>> state right now...
>>
>> We have seen that one of the affected BatchJobs (with 7 CREATE AdGroupAd
>> operations!) finished after 48 hours.
>> So it seems to be that it's just very slowly being processed, but waiting
>> for 48hours doesn't seem like a good approach.
>>
>> Hope to hear from you,
>> Thanks.
>>
>> On Friday, May 6, 2022 at 2:50:35 PM UTC+2 ska...@armis.tech wrote:
>>
>>> Hi,
>>>
>>> I sent the request/response privately, I'm not sure if it was well
>>> received?
>>>
>>> do you have an update on this issue as it's blocking our business
>>> operations!
>>>
>>> Le jeudi 5 mai 2022 à 17:28:01 UTC+2, adsapi a écrit :
>>>
Hello Everyone,
Thanks for reaching out to the Google Ads API Forum.
I can see that you are all having issues with BatchJobs requests.
However, could you please provide us with the complete *request*
and *response*
logs with the *request-id*
generated for the BatchJobs requests where we can see said observed
behavior via the *Reply privately to author* option, so I can report
this to my rest of the team?
For the client library, logging can be enabled by navigating to the
Client libraries > Your client library (ex Java) > Logging documentation,
which you can access from this link
.
Regards,
[image: Google Logo]
Yasar
Google Ads API Team
ref:_00D1U1174p._5004Q2aQjmG:ref
>>>
--
--
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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Re: Batch Jobs stuck on RUNNING state on GoogleAds API
Hi Google Team, We currently have over 1300 batch jobs for multiple client customer ids with this issue. They do not leave the RUNNING state so we do not know whether we can resubmit a new batch job, without it leading to duplicate objects in their Google Ads accounts. If you can confirm that they will not be processed, that would be great so we can ignore the batch jobs on our end :-) Let me know if you would like to have the batch job ids so I can provide these to you. Thanks in advance. Best, Ciel On Thursday, May 5, 2022 at 1:06:23 PM UTC+2 Miquel Isern Roca wrote: > Hello, > > we have noticed that since yesterday, some of the Batch Jobs we pushed > through the GoogleAds API are not finishing. > > We are seeing an increased amount of BatchJobs in this status that have > been on the RUNNING status for over 8 hours. And we don't know how to react > and deal with them. Because they don't fail nor finish, we can't fetch the > results and process it, so we don't know if operations have been executed > or not. > We can't think of any changes on our side that could affect the processing > of these operations. And this problem seems to have just started yesterday. > Is there any known issue with BatchJob processing on Google's side? > > I can provide data examples on a private e-mail if needed. > > Thanks > > > > > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/f969be70-75f1-43be-99dc-b7c73250bc61n%40googlegroups.com.
