I am having the same issue. my user is the one that created the credentials 
but nothing is working to login.  The email for the account is 
phxanalyt...@investis.com . Does this user have the correct rights? 

On Wednesday, January 12, 2022 at 10:43:05 PM UTC-7 adsapi wrote:

> Hi,
>
> Thank you for reaching out to our API support team.
>
> Based on the email subject, the NOT_ADS_USER 
> <https://developers.google.com/google-ads/api/docs/best-practices/common-errors#not_ads_user>
>  
> indicates that you may have used an email address, that is not associated 
> to any Google Ads accounts, to generate the OAuth2 credentials 
> <https://developers.google.com/google-ads/api/docs/oauth/cloud-project> 
> you are using in your API request.
>
> However, since you mentioned that "*The user who created all tokens 
> required to connect api has admin access to the Business manager account 
> and the Ads account as well*", could you share the user / email address 
> that you are referring to, as well as the complete request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  
> and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  
> logs, with the request-id 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
> ?
>
> For the logs, you may request from the third party tool to provide these 
> to you. If they haven't yet, logging can be enabled by navigating to the 
> *Client 
> libraries > Your client library (ex. Java) > Logging* documentation, 
> which you can access from this link 
> <https://developers.google.com/google-ads/api/docs/client-libs>.
>
> If you will be using curl directly, you can simply include the *-i* in 
> your request similar to this one "*curl -i --request.."*, to generate the 
> logs.
>
> You may then send all the requested information via the *Reply privately 
> to author* option. If this option is not available, you may send the 
> details directly to our googleadsa...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2UjPyH:ref
>

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