Re: discrepancy between API and UI

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I apologize for the slow response again. The team seems to have identified 
the underlying issue but we're still working on exactly how we want to 
handle it. I will update here when I have more information to share.

Regards,
Mike, AdWords API Team

On Wednesday, December 26, 2018 at 5:19:31 PM UTC-5, Xiaoyun Yang wrote:
>
> Hey, just wanted to follow up. Is there any update on this issue?
>
> On Monday, November 19, 2018 at 10:47:39 AM UTC-5, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> I'm sorry for the slow response time here. I've reached out again to try 
>> to get a status update, and will let you know as soon as I find out 
>> anything.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, November 19, 2018 at 10:18:14 AM UTC-5, Xiaoyun Yang wrote:
>>>
>>> Hello,
>>>
>>> Just want to follow up to see what's the status for this issue -
>>>
>>> Thanks
>>>
>>> On Wednesday, November 7, 2018 at 2:21:03 PM UTC-5, Xiaoyun Yang wrote:

 That would be greatly appreciated. Thank you!

 On Wednesday, November 7, 2018 at 2:01:11 PM UTC-5, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> Thanks for the screenshot! I am going to investigate and get in touch 
> with the team in charge of this column to try to figure out why it's 
> showing in the web interface but not in the API. I will let you know when 
> I 
> have any information to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Wednesday, November 7, 2018 at 1:22:33 PM UTC-5, Xiaoyun Yang wrote:
>>
>> I just sent a screenshot to you. Thanks very much for taking a look!
>>
>> On Wednesday, November 7, 2018 at 12:40:50 PM UTC-5, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Can you include a screenshot that has more context, including column 
>>> names and filters, to help us investigate? You can reply privately to 
>>> me 
>>> rather than post publicly by using the drop-down arrow at the top-right 
>>> of 
>>> my post.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Wednesday, November 7, 2018 at 6:22:57 AM UTC-5, Xiaoyun Yang 
>>> wrote:


 Trying to get the search lost is (rank) from adgroup performance 
 report; But most of my ad groups, even high performance groups get 
 undefined search lost is while the UI shows actual numbers.

 The query I am using is:

 SELECT CampaignId, AdGroupId, Device, Date, AveragePosition, 
> Impressions, SearchRankLostImpressionShare 
> FROM ADGROUP_PERFORMANCE_REPORT 
> WHERE CampaignStatus IN [ENABLED] AND AdGroupStatus IN [ENABLED] 
> DURING 20180907, 20181105


 but it returns:

Campaign ID  Ad group ID   Device Day  
> Avg. position  Impressions Search Lost IS (rank)
> 11211868211030  42984184479  Mobile devices w...  2018-10-18  
>   2.1   46   -- 
> 14951868211030  42984184479  Mobile devices w...  2018-10-27  
>   2.3   46   -- 
> 4036 868211030  42984184479  Mobile devices w...  2018-09-17  
>   1.6   46   -- 
> 11343868211030  42984184479  Mobile devices w...  2018-10-20  
>   1.9   45   -- 
> 16476868211030  42984184479  Mobile devices w...  2018-10-30  
>   1.6   44   -- 


 while in the UI:

 [image: Screenshot 2018-11-06 14.27.06.png]

 What could be the problem? Thanks!
 -- 
 [image: PureCars] 

 Think Beyond the Click

 Win the Customer with PureCars

 www.PureCars.com 


 Google Premier Partner

 Bing Elite SMB Partner
 *Xiaoyun Yang*

 Data Science Analyst

 *Direct*
 404-951-8991


 *Email*
 xiao...@purecars.com



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"AdWords 

Re: About TV screen correspondence

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

This new targeting setting should be completely available in all API 
versions when it launches, not just the newest one.

Regards,
Mike, AdWords API Team

On Monday, December 17, 2018 at 8:33:43 PM UTC-5, 
yuki_ishih...@lockon.co.jp wrote:
>
> Thanks for your kind answer.
>
> Will the "TV screen" data also be available in reports downloaded with API 
> v201806 after Jan 8, 2019 or is it a v201809-only feature?
> As for 2, I wanted to know whether TV screen bid setting will also be 
> possible through API v201806. If not, when using v201806 is there a risk of 
> deleting the TV screen bid settings that were set on the Google Ads 
> management screen?
>
>
>
> 2018年12月17日月曜日 13時30分49秒 UTC+9 Dannison Yao (AdWords API Team):
>>
>> Hi Yuki,
>>
>> Currently, the TV screens in the reports are not yet supported. The field 
>> will be supported from Jan 8, 2019 as mentioned in the Blog 
>> .
>>  
>> The new criterion will have a platformName of “ConnectedTv” and an ID of 
>> 30004. You can also isolate it in reports using a Device 
>> 
>>  segment 
>> named CONNECTED_TV. Could you confirm what do you mean by here "*B. 
>> Values ​​are added up combined with another device. ex) as Tablet*"? If 
>> you are pertaining to the report field Device 
>> ,
>>  
>> then yes, it will be added once the update has been rolled out.
>>
>> As for your second concern, you cannot exclude a platform criteria in 
>> your ads, they are by default set to positive. You may check this guide 
>>  for 
>> more information about criteria usages. Should I misunderstood your issue 
>> here, could you further elaborate so I could better assist you?
>>
>> Regards,
>> Dannison
>> AdWords API Team
>>
>> On Saturday, December 15, 2018 at 5:45:07 AM UTC+8, 
>> yuki_i...@lockon.co.jp wrote:
>>>
>>> Hi,
>>>  
>>> I have 2 questions about the TV screen which was recently added.
>>>
>>> 1. When acquiring a report for each device with the API version 201806, 
>>> can you get the value of the TV screen?
>>>
>>>   A. Can not do it at all.
>>>   B. Values ​​are added up combined with another device. ex) as Tablet
>>>
>>> 2. Is there something about deleting items related to the TV screen set 
>>> on the Adwords management screen by API version 201806 request?
>>>
>>> Could you please advise?
>>>
>>

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Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

The filter for that range is "gt64". I'm still looking into the right way 
to get this publicly documented.

Regards,
Mike, AdWords API Team

On Thursday, November 29, 2018 at 7:36:42 AM UTC-5, Qaiser Javed wrote:
>
> Hi Mike,
>
> I am waiting for your response. 
>
> https://groups.google.com/d/msg/adwords-api/plL2q2eYAbs/O6SVIoR2AQAJ
>
> On Friday, November 16, 2018 at 6:09:47 PM UTC+5, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> I got this filter to work with a value of "18to24". Please try that in 
>> your WHERE clause.
>>
>> I'm going to work on gathering information on as many of these magic 
>> values as I can so we can publicly document them. Thanks for pointing out 
>> this gap in our documentation!
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Wednesday, November 14, 2018 at 9:01:51 AM UTC-5, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Not yet, unfortunately. I've reached out again to try to get any 
>>> information I can.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Wednesday, November 14, 2018 at 8:55:07 AM UTC-5, Qaiser Javed wrote:

 Hi,

 Any update about this query?

 Regards,
 Qaiser Javed

 On Friday, November 9, 2018 at 7:07:45 PM UTC+5, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> Thanks for the extra information you provided. This field is marked as 
> filterable, but I'm not able to get it to filter properly; as you 
> mentioned, it's always returning 0 rows. I've reached out internally to 
> an 
> expert on this field to determine if this is a bug or if it requires a 
> different syntax, and I will let you know what I find out.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, November 8, 2018 at 6:15:55 AM UTC-5, Vincent Racaza 
> (AdWords API Team) wrote:
>>
>> Hi Qaiser,
>>
>> To better assist you on this, could you provide your clientCustomerId 
>> and the complete report definition 
>> 
>>  you 
>> used in generating the report? Kindly reply via the *Reply privately 
>> to author*.
>>
>> Best regards,
>> Vincent
>> AdWords API Team
>>
>> On Thursday, November 8, 2018 at 6:19:33 PM UTC+8, Qaiser Javed wrote:
>>>
>>> Hi,
>>>
>>> I am using Age_Range_Performance_Report api. when call data for 
>>> Campaign e.g. 
>>>
>>> Where CampaignName = 'Campaign1' During 20171201,20180430 data comes 
>>> with ad groups of this campaign.
>>>
>>> But the problem is when i get data for specific range i.e. 18-24 
>>> then 0 row fetch. e.g.
>>>
>>> Where CampaignName = 'Campaign1' Criteria = '18-24' During 
>>> 20171201,20180430
>>> or
>>> Where CampaignName = 'Campaign1' Criteria = AGE_RANGE_18_24 During 
>>> 20171201,20180430
>>>
>>> Thanks & Regards
>>>
>>

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Re: discrepancy between API and UI

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I'm sorry for the slow response time here. I've reached out again to try to 
get a status update, and will let you know as soon as I find out anything.

Regards,
Mike, AdWords API Team

On Monday, November 19, 2018 at 10:18:14 AM UTC-5, Xiaoyun Yang wrote:
>
> Hello,
>
> Just want to follow up to see what's the status for this issue -
>
> Thanks
>
> On Wednesday, November 7, 2018 at 2:21:03 PM UTC-5, Xiaoyun Yang wrote:
>>
>> That would be greatly appreciated. Thank you!
>>
>> On Wednesday, November 7, 2018 at 2:01:11 PM UTC-5, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the screenshot! I am going to investigate and get in touch 
>>> with the team in charge of this column to try to figure out why it's 
>>> showing in the web interface but not in the API. I will let you know when I 
>>> have any information to share.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Wednesday, November 7, 2018 at 1:22:33 PM UTC-5, Xiaoyun Yang wrote:

 I just sent a screenshot to you. Thanks very much for taking a look!

 On Wednesday, November 7, 2018 at 12:40:50 PM UTC-5, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> Can you include a screenshot that has more context, including column 
> names and filters, to help us investigate? You can reply privately to me 
> rather than post publicly by using the drop-down arrow at the top-right 
> of 
> my post.
>
> Regards,
> Mike, AdWords API Team
>
> On Wednesday, November 7, 2018 at 6:22:57 AM UTC-5, Xiaoyun Yang wrote:
>>
>>
>> Trying to get the search lost is (rank) from adgroup performance 
>> report; But most of my ad groups, even high performance groups get 
>> undefined search lost is while the UI shows actual numbers.
>>
>> The query I am using is:
>>
>> SELECT CampaignId, AdGroupId, Device, Date, AveragePosition, 
>>> Impressions, SearchRankLostImpressionShare 
>>> FROM ADGROUP_PERFORMANCE_REPORT 
>>> WHERE CampaignStatus IN [ENABLED] AND AdGroupStatus IN [ENABLED] 
>>> DURING 20180907, 20181105
>>
>>
>> but it returns:
>>
>>Campaign ID  Ad group ID   Device Day  
>>> Avg. position  Impressions Search Lost IS (rank)
>>> 11211868211030  42984184479  Mobile devices w...  2018-10-18
>>> 2.1   46   -- 
>>> 14951868211030  42984184479  Mobile devices w...  2018-10-27
>>> 2.3   46   -- 
>>> 4036 868211030  42984184479  Mobile devices w...  2018-09-17
>>> 1.6   46   -- 
>>> 11343868211030  42984184479  Mobile devices w...  2018-10-20
>>> 1.9   45   -- 
>>> 16476868211030  42984184479  Mobile devices w...  2018-10-30
>>> 1.6   44   -- 
>>
>>
>> while in the UI:
>>
>> [image: Screenshot 2018-11-06 14.27.06.png]
>>
>> What could be the problem? Thanks!
>> -- 
>> [image: PureCars] 
>>
>> Think Beyond the Click
>>
>> Win the Customer with PureCars
>>
>> www.PureCars.com 
>>
>>
>> Google Premier Partner
>>
>> Bing Elite SMB Partner
>> *Xiaoyun Yang*
>>
>> Data Science Analyst
>>
>> *Direct*
>> 404-951-8991
>>
>>
>> *Email*
>> xiao...@purecars.com
>>
>>

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Re: [About max length of Final URL suffix at account level and campaign level] What's max length of Final URL suffix at account level and campaign level

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

The limits in the API should match the limits in the web interface. There 
is no published maximum limit for this field, but keep in mind that a URL 
has a maximum limit of around 2000 characters 

 before 
it will no longer function properly in some browsers. So even though 
there's no enforced limit on this field, there's still a practical limit to 
how many characters you can use.

Regards,
Mike, AdWords API Team

On Monday, November 19, 2018 at 2:22:40 AM UTC-5, take wrote:
>
>
> Dear Awords API team,
>
> I'm implementing Adwords API RMF C.328, C.329, M.328 ( 
> https://developers.google.com/adwords/api/docs/requirements ). While 
> implement, I have 2 question as below:
>
> 1. What's max length of "finalURLSuffix 
> "
>  
> at account level ?
> 2. What's max length of "finalURLSuffix 
> "
>  
> at campaign level ?
>
> * Note: On Adwords screen (https://adwords.google.com), I can input 
> unlimit character at account level and campaign level.
>
> Thank you Adwords API team.
>

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Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I got this filter to work with a value of "18to24". Please try that in your 
WHERE clause.

I'm going to work on gathering information on as many of these magic values 
as I can so we can publicly document them. Thanks for pointing out this gap 
in our documentation!

Regards,
Mike, AdWords API Team

On Wednesday, November 14, 2018 at 9:01:51 AM UTC-5, Michael Cloonan 
(AdWords API Team) wrote:
>
> Hello,
>
> Not yet, unfortunately. I've reached out again to try to get any 
> information I can.
>
> Regards,
> Mike, AdWords API Team
>
> On Wednesday, November 14, 2018 at 8:55:07 AM UTC-5, Qaiser Javed wrote:
>>
>> Hi,
>>
>> Any update about this query?
>>
>> Regards,
>> Qaiser Javed
>>
>> On Friday, November 9, 2018 at 7:07:45 PM UTC+5, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the extra information you provided. This field is marked as 
>>> filterable, but I'm not able to get it to filter properly; as you 
>>> mentioned, it's always returning 0 rows. I've reached out internally to an 
>>> expert on this field to determine if this is a bug or if it requires a 
>>> different syntax, and I will let you know what I find out.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Thursday, November 8, 2018 at 6:15:55 AM UTC-5, Vincent Racaza 
>>> (AdWords API Team) wrote:

 Hi Qaiser,

 To better assist you on this, could you provide your clientCustomerId 
 and the complete report definition 
 
  you 
 used in generating the report? Kindly reply via the *Reply privately 
 to author*.

 Best regards,
 Vincent
 AdWords API Team

 On Thursday, November 8, 2018 at 6:19:33 PM UTC+8, Qaiser Javed wrote:
>
> Hi,
>
> I am using Age_Range_Performance_Report api. when call data for 
> Campaign e.g. 
>
> Where CampaignName = 'Campaign1' During 20171201,20180430 data comes 
> with ad groups of this campaign.
>
> But the problem is when i get data for specific range i.e. 18-24 then 
> 0 row fetch. e.g.
>
> Where CampaignName = 'Campaign1' Criteria = '18-24' During 
> 20171201,20180430
> or
> Where CampaignName = 'Campaign1' Criteria = AGE_RANGE_18_24 During 
> 20171201,20180430
>
> Thanks & Regards
>


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Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Not yet, unfortunately. I've reached out again to try to get any 
information I can.

Regards,
Mike, AdWords API Team

On Wednesday, November 14, 2018 at 8:55:07 AM UTC-5, Qaiser Javed wrote:
>
> Hi,
>
> Any update about this query?
>
> Regards,
> Qaiser Javed
>
> On Friday, November 9, 2018 at 7:07:45 PM UTC+5, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for the extra information you provided. This field is marked as 
>> filterable, but I'm not able to get it to filter properly; as you 
>> mentioned, it's always returning 0 rows. I've reached out internally to an 
>> expert on this field to determine if this is a bug or if it requires a 
>> different syntax, and I will let you know what I find out.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Thursday, November 8, 2018 at 6:15:55 AM UTC-5, Vincent Racaza 
>> (AdWords API Team) wrote:
>>>
>>> Hi Qaiser,
>>>
>>> To better assist you on this, could you provide your clientCustomerId 
>>> and the complete report definition 
>>> 
>>>  you 
>>> used in generating the report? Kindly reply via the *Reply privately to 
>>> author*.
>>>
>>> Best regards,
>>> Vincent
>>> AdWords API Team
>>>
>>> On Thursday, November 8, 2018 at 6:19:33 PM UTC+8, Qaiser Javed wrote:

 Hi,

 I am using Age_Range_Performance_Report api. when call data for 
 Campaign e.g. 

 Where CampaignName = 'Campaign1' During 20171201,20180430 data comes 
 with ad groups of this campaign.

 But the problem is when i get data for specific range i.e. 18-24 then 0 
 row fetch. e.g.

 Where CampaignName = 'Campaign1' Criteria = '18-24' During 
 20171201,20180430
 or
 Where CampaignName = 'Campaign1' Criteria = AGE_RANGE_18_24 During 
 20171201,20180430

 Thanks & Regards

>>>

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Re: Adwords UserListService returning inconsistent id, is_read_only, size value types for user lists

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

For client-library-specific issues like this, your best bet is to file a 
bug against the appropriate GitHub issue 
tracker: https://github.com/googleads/google-api-ads-ruby/issues

Please feel free to file a bug there and we can follow up on GitHub.

Thanks for reporting this!

Regards,
Mike, AdWords API Team

On Friday, November 9, 2018 at 6:32:12 AM UTC-5, gotcha82 wrote:
>
> Is this a bug using the Adwords API?
>
> My Ruby code to make the call and puts the output to the console 
> immediately:
>
> user_list_srv = adwords_api.service(:AdwordsUserListService, API_VERSION)
> user_lists = user_list_srv.get(:fields => FIELDS)[:entries]
> puts user_lists
> user_lists
>
>
> The response is this:
>
> {:id=>73121, :is_read_only=>false, :name=>"All visitors (AdWords)", 
> :size=>0, :user_list_type=>"UserList"}
> 10:55:08 web.1| {:id=>"731210002", :is_read_only=>"false", 
> :name=>"AdWords optimized list", :size=>"0", :list_type=>"LOGICAL", 
> :user_list_type=>"LogicalUserList", :xsi_type=>"ns2:LogicalUserList"}
>
> Notice for the first list, the :id and :size are Ints, with the 
> :is_read_only a boolean. For the second list, they are all string types. 
> (Note: I've changed the id values manually).
>
> What is going on here? 
>

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Re: Age Range Performance Report creating problem when i use where criteria for specific age range.

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Thanks for the extra information you provided. This field is marked as 
filterable, but I'm not able to get it to filter properly; as you 
mentioned, it's always returning 0 rows. I've reached out internally to an 
expert on this field to determine if this is a bug or if it requires a 
different syntax, and I will let you know what I find out.

Regards,
Mike, AdWords API Team

On Thursday, November 8, 2018 at 6:15:55 AM UTC-5, Vincent Racaza (AdWords 
API Team) wrote:
>
> Hi Qaiser,
>
> To better assist you on this, could you provide your clientCustomerId and 
> the complete report definition 
> 
>  you 
> used in generating the report? Kindly reply via the *Reply privately to 
> author*.
>
> Best regards,
> Vincent
> AdWords API Team
>
> On Thursday, November 8, 2018 at 6:19:33 PM UTC+8, Qaiser Javed wrote:
>>
>> Hi,
>>
>> I am using Age_Range_Performance_Report api. when call data for Campaign 
>> e.g. 
>>
>> Where CampaignName = 'Campaign1' During 20171201,20180430 data comes with 
>> ad groups of this campaign.
>>
>> But the problem is when i get data for specific range i.e. 18-24 then 0 
>> row fetch. e.g.
>>
>> Where CampaignName = 'Campaign1' Criteria = '18-24' During 
>> 20171201,20180430
>> or
>> Where CampaignName = 'Campaign1' Criteria = AGE_RANGE_18_24 During 
>> 20171201,20180430
>>
>> Thanks & Regards
>>
>

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Re: discrepancy between API and UI

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Thanks for the screenshot! I am going to investigate and get in touch with 
the team in charge of this column to try to figure out why it's showing in 
the web interface but not in the API. I will let you know when I have any 
information to share.

Regards,
Mike, AdWords API Team

On Wednesday, November 7, 2018 at 1:22:33 PM UTC-5, Xiaoyun Yang wrote:
>
> I just sent a screenshot to you. Thanks very much for taking a look!
>
> On Wednesday, November 7, 2018 at 12:40:50 PM UTC-5, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> Can you include a screenshot that has more context, including column 
>> names and filters, to help us investigate? You can reply privately to me 
>> rather than post publicly by using the drop-down arrow at the top-right of 
>> my post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Wednesday, November 7, 2018 at 6:22:57 AM UTC-5, Xiaoyun Yang wrote:
>>>
>>>
>>> Trying to get the search lost is (rank) from adgroup performance report; 
>>> But most of my ad groups, even high performance groups get undefined search 
>>> lost is while the UI shows actual numbers.
>>>
>>> The query I am using is:
>>>
>>> SELECT CampaignId, AdGroupId, Device, Date, AveragePosition, 
 Impressions, SearchRankLostImpressionShare 
 FROM ADGROUP_PERFORMANCE_REPORT 
 WHERE CampaignStatus IN [ENABLED] AND AdGroupStatus IN [ENABLED] 
 DURING 20180907, 20181105
>>>
>>>
>>> but it returns:
>>>
>>>Campaign ID  Ad group ID   Device Day  Avg. 
 position  Impressions Search Lost IS (rank)
 11211868211030  42984184479  Mobile devices w...  2018-10-18
 2.1   46   -- 
 14951868211030  42984184479  Mobile devices w...  2018-10-27
 2.3   46   -- 
 4036 868211030  42984184479  Mobile devices w...  2018-09-17
 1.6   46   -- 
 11343868211030  42984184479  Mobile devices w...  2018-10-20
 1.9   45   -- 
 16476868211030  42984184479  Mobile devices w...  2018-10-30
 1.6   44   -- 
>>>
>>>
>>> while in the UI:
>>>
>>> [image: Screenshot 2018-11-06 14.27.06.png]
>>>
>>> What could be the problem? Thanks!
>>> -- 
>>> [image: PureCars] 
>>>
>>> Think Beyond the Click
>>>
>>> Win the Customer with PureCars
>>>
>>> www.PureCars.com 
>>>
>>>
>>> Google Premier Partner
>>>
>>> Bing Elite SMB Partner
>>> *Xiaoyun Yang*
>>>
>>> Data Science Analyst
>>>
>>> *Direct*
>>> 404-951-8991
>>>
>>>
>>> *Email*
>>> xiao...@purecars.com
>>>
>>>

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Re: discrepancy between API and UI

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Can you include a screenshot that has more context, including column names 
and filters, to help us investigate? You can reply privately to me rather 
than post publicly by using the drop-down arrow at the top-right of my post.

Regards,
Mike, AdWords API Team

On Wednesday, November 7, 2018 at 6:22:57 AM UTC-5, Xiaoyun Yang wrote:
>
>
> Trying to get the search lost is (rank) from adgroup performance report; 
> But most of my ad groups, even high performance groups get undefined search 
> lost is while the UI shows actual numbers.
>
> The query I am using is:
>
> SELECT CampaignId, AdGroupId, Device, Date, AveragePosition, Impressions, 
>> SearchRankLostImpressionShare 
>> FROM ADGROUP_PERFORMANCE_REPORT 
>> WHERE CampaignStatus IN [ENABLED] AND AdGroupStatus IN [ENABLED] 
>> DURING 20180907, 20181105
>
>
> but it returns:
>
>Campaign ID  Ad group ID   Device Day  Avg. 
>> position  Impressions Search Lost IS (rank)
>> 11211868211030  42984184479  Mobile devices w...  2018-10-18  
>>   2.1   46   -- 
>> 14951868211030  42984184479  Mobile devices w...  2018-10-27  
>>   2.3   46   -- 
>> 4036 868211030  42984184479  Mobile devices w...  2018-09-17  
>>   1.6   46   -- 
>> 11343868211030  42984184479  Mobile devices w...  2018-10-20  
>>   1.9   45   -- 
>> 16476868211030  42984184479  Mobile devices w...  2018-10-30  
>>   1.6   44   -- 
>
>
> while in the UI:
>
> [image: Screenshot 2018-11-06 14.27.06.png]
>
> What could be the problem? Thanks!
> -- 
> [image: PureCars] 
>
> Think Beyond the Click
>
> Win the Customer with PureCars
>
> www.PureCars.com 
>
>
> Google Premier Partner
>
> Bing Elite SMB Partner
> *Xiaoyun Yang*
>
> Data Science Analyst
>
> *Direct*
> 404-951-8991
>
>
> *Email*
> xiaoy...@purecars.com 
>
>

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Re: Adwords API : GetCampaign.php > Number of results found: 0

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

You are logged into a manager account, using a consolidated view of all 
campaigns in its children accounts. However, this is not possible in the 
API, so if you request campaigns in a manager account, it will correctly 
return 0 results because there are no campaigns in that account, only in 
its sub-accounts. If you change the customer ID you specify in the API 
request to the one where the campaign is located, it should return 
correctly.

Regards,
Mike, AdWords API Team

On Monday, October 29, 2018 at 9:01:30 AM UTC-4, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello,
>
> I apologize for the slow turnaround here. Unfortunately, we have no 
> updates yet; I've reached out to the team again in hopes of getting an 
> answer quickly.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, October 29, 2018 at 3:38:42 AM UTC-4, mts09101...@gmail.com 
> wrote:
>>
>> any update about this issue ?
>>
>>
>> On Thursday, 18 October 2018 20:25:08 UTC+8, Michael Cloonan (AdWords API 
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> It looks like you may be having trouble receiving email, so I will 
>>> include the reply I sent via email here so that you can keep up to date 
>>> with the latest on this issue.
>>>
>>> The log file you provided doesn't actually include any SOAP, which looks 
 like XML. You should take a look through the PHP library options to 
 familiarize yourself with how to capture the SOAP because that's a very 
 useful troubleshooting tool, even when you don't have to contact us.

>>>  
>>>
 That said, I was able to reproduce the issue and generate my own SOAP 
 request/response for this account, where it shows that it returns no 
 campaigns. I've forwarded those logs to our engineering team so they can 
 take a look to try to determine why this campaign isn't showing up in the 
 API. As far as I can tell, it should be returned.

>>>  
>>>
 I will let you know when I find anything out.
>>>
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, October 15, 2018 at 11:03:35 PM UTC-4, Dannison Yao (AdWords 
>>> API Team) wrote:

 Hi there,

 I was able to receive the screenshots you sent yesterday via reply 
 privately to author, and I've also responded privately. Have you received 
 my response? If not, please see response below:

 "*Upon checking, 989-401-0993 is a test client account and should 
 return the data when using the CampaignService.get(). To further 
 investigate this issue, could you please provide the complete SOAP logs? 
 You may refer to this documentation 
 
  on 
 what SOAP logs look like, and you can click on this link 
 
  for 
 a guide on how to turn on SOAP logging on PHP*."

 Please provide the complete SOAP logs (via reply privately to author) 
 so I can investigate this further.

 Sincerely,
 Dannison
 AdWords API Team

 On Monday, October 15, 2018 at 3:01:06 PM UTC+8, mts09...@gmail.com 
 wrote:
>
>
> I have same problem and I *reply privately to author* with 
> screenshots.
> Please help to fix it! Thanks a lot!
>
> On Thursday, 11 October 2018 11:51:37 UTC+8, Dannison Yao (AdWords API 
> Team) wrote:
>>
>> Hi there,
>>
>> In order for me to understand your issue more, could you provide more 
>> details on the issue you're having? Please send over (via *reply 
>> privately to author*) screenshots, a description of the issue you're 
>> having, your SOAP request and response or any other information you 
>> think 
>> might help us investigate the problem.
>>
>> Hope to hear from you soon.
>>
>> Sincerely,
>> Dannison
>> AdWords API Team
>>
>> On Thursday, October 11, 2018 at 12:18:01 AM UTC+8, na na pa wrote:
>>>
>>> oh
>>> yeah
>>> i have problem :(((
>>> i not fix it
>>> help me
>>>
>>> On Wednesday, October 10, 2018 at 6:49:01 AM UTC+7, boris betc wrote:

 Hello,


 I have a problem using the Adwords API.

 I validated my Adwords API Developer Token, in my Manager account.

 Then I wanted to test the API with a client TEST account.


 I need your help because when I run GetCampaign.php, there are no 
 campaigns found.


 Here is our setup :


 Production Adwords Manager Account : boris...@gmail.com
 API Developer token : the token I get after the validation process 
 (I can give it to you in private)
 Access level : basic access validated


 TEST account : 

Re: Adwords API : GetCampaign.php > Number of results found: 0

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I apologize for the slow turnaround here. Unfortunately, we have no updates 
yet; I've reached out to the team again in hopes of getting an answer 
quickly.

Regards,
Mike, AdWords API Team

On Monday, October 29, 2018 at 3:38:42 AM UTC-4, mts09101...@gmail.com 
wrote:
>
> any update about this issue ?
>
>
> On Thursday, 18 October 2018 20:25:08 UTC+8, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> It looks like you may be having trouble receiving email, so I will 
>> include the reply I sent via email here so that you can keep up to date 
>> with the latest on this issue.
>>
>> The log file you provided doesn't actually include any SOAP, which looks 
>>> like XML. You should take a look through the PHP library options to 
>>> familiarize yourself with how to capture the SOAP because that's a very 
>>> useful troubleshooting tool, even when you don't have to contact us.
>>>
>>  
>>
>>> That said, I was able to reproduce the issue and generate my own SOAP 
>>> request/response for this account, where it shows that it returns no 
>>> campaigns. I've forwarded those logs to our engineering team so they can 
>>> take a look to try to determine why this campaign isn't showing up in the 
>>> API. As far as I can tell, it should be returned.
>>>
>>  
>>
>>> I will let you know when I find anything out.
>>
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, October 15, 2018 at 11:03:35 PM UTC-4, Dannison Yao (AdWords 
>> API Team) wrote:
>>>
>>> Hi there,
>>>
>>> I was able to receive the screenshots you sent yesterday via reply 
>>> privately to author, and I've also responded privately. Have you received 
>>> my response? If not, please see response below:
>>>
>>> "*Upon checking, 989-401-0993 is a test client account and should 
>>> return the data when using the CampaignService.get(). To further 
>>> investigate this issue, could you please provide the complete SOAP logs? 
>>> You may refer to this documentation 
>>> 
>>>  on 
>>> what SOAP logs look like, and you can click on this link 
>>> 
>>>  for 
>>> a guide on how to turn on SOAP logging on PHP*."
>>>
>>> Please provide the complete SOAP logs (via reply privately to author) so 
>>> I can investigate this further.
>>>
>>> Sincerely,
>>> Dannison
>>> AdWords API Team
>>>
>>> On Monday, October 15, 2018 at 3:01:06 PM UTC+8, mts09...@gmail.com 
>>> wrote:


 I have same problem and I *reply privately to author* with screenshots.
 Please help to fix it! Thanks a lot!

 On Thursday, 11 October 2018 11:51:37 UTC+8, Dannison Yao (AdWords API 
 Team) wrote:
>
> Hi there,
>
> In order for me to understand your issue more, could you provide more 
> details on the issue you're having? Please send over (via *reply 
> privately to author*) screenshots, a description of the issue you're 
> having, your SOAP request and response or any other information you think 
> might help us investigate the problem.
>
> Hope to hear from you soon.
>
> Sincerely,
> Dannison
> AdWords API Team
>
> On Thursday, October 11, 2018 at 12:18:01 AM UTC+8, na na pa wrote:
>>
>> oh
>> yeah
>> i have problem :(((
>> i not fix it
>> help me
>>
>> On Wednesday, October 10, 2018 at 6:49:01 AM UTC+7, boris betc wrote:
>>>
>>> Hello,
>>>
>>>
>>> I have a problem using the Adwords API.
>>>
>>> I validated my Adwords API Developer Token, in my Manager account.
>>>
>>> Then I wanted to test the API with a client TEST account.
>>>
>>>
>>> I need your help because when I run GetCampaign.php, there are no 
>>> campaigns found.
>>>
>>>
>>> Here is our setup :
>>>
>>>
>>> Production Adwords Manager Account : boris...@gmail.com
>>> API Developer token : the token I get after the validation process 
>>> (I can give it to you in private)
>>> Access level : basic access validated
>>>
>>>
>>> TEST account : betctestm...@gmail.com
>>> ID Manager TEST: 524-293-1082
>>> ID Client TEST: 368-235-5970
>>>
>>>
>>> Setup file used > adsapi_php.ini (I can give it to you in private)
>>>
>>>
>>> Google Cloud Platform Application ID, used for refreshToken : 
>>> test-adwords-218209
>>>
>>>
>>> Result GetCampaigns.php : Number of results found : 0
>>> Console Screenshot in attachment
>>>
>>>
>>> Thanks for your help :)
>>>
>>

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Re: Adwords API : GetCampaign.php > Number of results found: 0

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

It looks like you may be having trouble receiving email, so I will include 
the reply I sent via email here so that you can keep up to date with the 
latest on this issue.

The log file you provided doesn't actually include any SOAP, which looks 
> like XML. You should take a look through the PHP library options to 
> familiarize yourself with how to capture the SOAP because that's a very 
> useful troubleshooting tool, even when you don't have to contact us.
>
 

> That said, I was able to reproduce the issue and generate my own SOAP 
> request/response for this account, where it shows that it returns no 
> campaigns. I've forwarded those logs to our engineering team so they can 
> take a look to try to determine why this campaign isn't showing up in the 
> API. As far as I can tell, it should be returned.
>
 

> I will let you know when I find anything out.


Regards,
Mike, AdWords API Team

On Monday, October 15, 2018 at 11:03:35 PM UTC-4, Dannison Yao (AdWords API 
Team) wrote:
>
> Hi there,
>
> I was able to receive the screenshots you sent yesterday via reply 
> privately to author, and I've also responded privately. Have you received 
> my response? If not, please see response below:
>
> "*Upon checking, 989-401-0993 is a test client account and should return 
> the data when using the CampaignService.get(). To further investigate this 
> issue, could you please provide the complete SOAP logs? You may refer to 
> this documentation 
> 
>  on 
> what SOAP logs look like, and you can click on this link 
> 
>  for 
> a guide on how to turn on SOAP logging on PHP*."
>
> Please provide the complete SOAP logs (via reply privately to author) so I 
> can investigate this further.
>
> Sincerely,
> Dannison
> AdWords API Team
>
> On Monday, October 15, 2018 at 3:01:06 PM UTC+8, mts09101...@gmail.com 
> wrote:
>>
>>
>> I have same problem and I *reply privately to author* with screenshots.
>> Please help to fix it! Thanks a lot!
>>
>> On Thursday, 11 October 2018 11:51:37 UTC+8, Dannison Yao (AdWords API 
>> Team) wrote:
>>>
>>> Hi there,
>>>
>>> In order for me to understand your issue more, could you provide more 
>>> details on the issue you're having? Please send over (via *reply 
>>> privately to author*) screenshots, a description of the issue you're 
>>> having, your SOAP request and response or any other information you think 
>>> might help us investigate the problem.
>>>
>>> Hope to hear from you soon.
>>>
>>> Sincerely,
>>> Dannison
>>> AdWords API Team
>>>
>>> On Thursday, October 11, 2018 at 12:18:01 AM UTC+8, na na pa wrote:

 oh
 yeah
 i have problem :(((
 i not fix it
 help me

 On Wednesday, October 10, 2018 at 6:49:01 AM UTC+7, boris betc wrote:
>
> Hello,
>
>
> I have a problem using the Adwords API.
>
> I validated my Adwords API Developer Token, in my Manager account.
>
> Then I wanted to test the API with a client TEST account.
>
>
> I need your help because when I run GetCampaign.php, there are no 
> campaigns found.
>
>
> Here is our setup :
>
>
> Production Adwords Manager Account : boris...@gmail.com
> API Developer token : the token I get after the validation process (I 
> can give it to you in private)
> Access level : basic access validated
>
>
> TEST account : betctestm...@gmail.com
> ID Manager TEST: 524-293-1082
> ID Client TEST: 368-235-5970
>
>
> Setup file used > adsapi_php.ini (I can give it to you in private)
>
>
> Google Cloud Platform Application ID, used for refreshToken : 
> test-adwords-218209
>
>
> Result GetCampaigns.php : Number of results found : 0
> Console Screenshot in attachment
>
>
> Thanks for your help :)
>


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-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
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https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Re: AuthenticationError.OAUTH_TOKEN_INVALID

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

The best way to debug this kind of issue is to actually capture the network 
traffic or log the HTTP headers as you're making the call, to see whether 
or not you're actually successfully creating an access token. In the code 
you provided, you're using a non-recommended method of handling 
authentication. The Python client library can handle authentication for 
you, if you put your client id, client secret, and refresh token in a yaml 
file with standard format and just allow the client to read it. 
Alternatively, you can pass them to the client on initialization as a yaml 
string if you don't want to commit it to disk. See this example 
file: 
https://github.com/googleads/googleads-python-lib/blob/master/googleads.yaml

If you must pass your own oauth2 credentials to the class constructor, it 
must be a googleads.oauth2.GoogleOAuth2Client, which is another class that 
is part of the Python client library. I can't see the context in your code 
to see if you're using the right class or not, but I believe this may be 
the root cause of the issue.

Overall, I recommend doing your authentication by simply filling out the 
.yaml file and putting it in your home directory, and let the client 
library handle the implementation details.

Regards,
Mike, AdWords API Team

On Sunday, September 30, 2018 at 11:45:55 PM UTC-4, Dannison Yao (AdWords 
API Team) wrote:
>
> Hi Nikhil,
>
> My apologies for the delayed response. To answer your concern in this 
> thread 
> ,
>  
> if you are making calls against your production account, then yes, the OAuth2 
> Credentials 
>  has 
> to be setup by the same email used in your production MCC account. 
>
> Based on your logs, it seems that the credentials are not detected by the 
> API. Could you confirm if you have inputted your OAuth2 Credentials and 
> other information in the yaml file? If not, kindly input the credentials in 
> their respective fields in the yaml file then you may try to call the 
> service again.
>
> If this still does not work, could you provide the complete SOAP request 
> and response logs that were generated so that I could investigate this 
> further? You may provide complete the logs via *Reply privately to author*
> .
>
> Regards,
> Dannison
> AdWords API Team
>
> On Saturday, September 29, 2018 at 4:12:36 AM UTC+8, nikhil almeida wrote:
>>
>> I have tried configuring the yaml file and getting the constructor by 
>> loading from storage while also the method below.
>> But I keep getting the following error. Can some one please help?
>>
>> [2018-09-27 17:02:52,326 - googleads.soap - WARNING] Error summary: 
>> {'faultMessage': "[AuthenticationError.OAUTH_TOKEN_INVALID @ ; 
>> trigger:'']", 'requestId': '000576e32d3d31000aa37e521e0075d1', 
>> 'serviceName': 'CustomerService', 'methodName': 'getCustomers', 
>> 'operations': '0', 'responseTime': '20'}
>>
>> 
>>
>>
>> GoogleAdsServerFault: [AuthenticationError.OAUTH_TOKEN_INVALID @ ; 
>> trigger:''] 
>>
>>
>>
>>
>> GOOGLE_OAUTH2_ENDPOINT = 'https://accounts.google.com/o/oauth2/token'
>>
>> # OAuth2 credential information.
>> DEFAULT_CLIENT_ID = 'INSERT_CLIENT_ID_HERE'
>> DEFAULT_CLIENT_SECRET = 'INSERT_CLIENT_SECRET_HERE'
>> DEFAULT_REFRESH_TOKEN = 'INSERT_REFRESH_TOKEN_HERE'
>> # AdWords API information.
>> DEFAULT_CLIENT_CUSTOMER_ID = 'INSERT_CLIENT_CUSTOMER_ID_HERE'
>> DEFAULT_DEVELOPER_TOKEN = 'INSERT_DEVELOPER_TOKEN_HERE'
>> USER_AGENT = 'INSERT_USER_AGENT_HERE'
>>
>> oauth2credentials = client.OAuth2Credentials(
>>   None, DEFAULT_CLIENT_ID, DEFAULT_CLIENT_SECRET, 
>> DEFAULT_REFRESH_TOKEN,
>>   datetime.datetime(1980, 1, 1, 12), GOOGLE_OAUTH2_ENDPOINT,
>>   USER_AGENT)
>>
>> oauth2credentials.refresh(httplib2.Http())
>>
>> oauth2_client = 
>> oauth2.GoogleAccessTokenClient(oauth2credentials.access_token, 
>> oauth2credentials.token_expiry)
>>
>>
>> adwords_client = adwords.AdWordsClient(
>>   DEFAULT_DEVELOPER_TOKEN, oauth2_client, USER_AGENT,
>>   client_customer_id=DEFAULT_CLIENT_CUSTOMER_ID)
>>
>> customer = adwords_client.GetService('CustomerService').getCustomers()[0]
>> print(f"You are logged in as {customer['customerId']}")
>>
>>

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Re: How can I get added to Responsive Search Ad Pilot?

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

For now, the main way to get onto this whitelist is by going through your 
Google account manager. If you don't have such a representative, you are 
not eligible at this time.

Regards,
Mike, AdWords API Team

On Monday, September 3, 2018 at 2:22:39 AM UTC-4, Dannison Yao (AdWords API 
Team) wrote:
>
> Hi Gaurav,
>
> Could you provide your clientCustomerId so I can have the team check if 
> you are eligible for the beta use of Responsive Search Ads? You may reply 
> via *Reply privately to author*.
>
> Regards,
> Dannison
> AdWords API Team
>
> On Saturday, September 1, 2018 at 7:26:17 AM UTC+8, 
> bansal412...@hotmail.com wrote:
>>
>> Hello - 
>>
>> I have read about Responsive Search Ads on various blogposts/forums. 
>>
>> How can I get my account added so I can try it out?
>>
>> Thanks,
>> Gaurav
>>
>

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Re: Invite email google adwords

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I'm going to check to see if the policy on this has changed recently, but 
until I find out otherwise it's probably safe to assume that we are still 
not accepting new accounts onto this whitelist.

I will update here if I find out differently.

Regards,
Mike, AdWords API Team

On Monday, August 6, 2018 at 6:00:42 AM UTC-4, Алексей Ягла wrote:
>
> Hello.
>
> I have the same problem.
> You still can not accept new accounts in the whitelist?
> What should I do if I need to automatically send invites?
>
> Regards, Alexey
>
>
> пятница, 8 июня 2018 г., 20:26:35 UTC+5 пользователь Michael Cloonan 
> (AdWords API Team) написал:
>>
>> Hello,
>>
>> We are not currently accepting new accounts onto this whitelist. I 
>> apologize for the inconvenience.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 8, 2018 at 10:40:33 AM UTC-4, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> I am going to look into the possibility of adding new accounts to this 
>>> whitelist. The last I heard we are not widely accepting new accounts into 
>>> the whitelist, but I'll let you know what I hear back.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Thursday, June 7, 2018 at 11:24:08 PM UTC-4, Trường Nguyễn Xuân wrote:

 Hi  Dhanya's,

 Thanks for you support. This is my CID: 1806016198, this is production 
 accounts but I can not use API  inviteeEmail and inviteeRole 
 
  , please 
 add the CID in to  Whitelisting. Thank you very much.

 Best Regards,

 *Truong Nguyen,*
 Developer Team of Haravan
 E: truong.n...@haravan.com | M: 0989030791 | Skype: 
 truongng...@gmail.com

 On Fri, Jun 8, 2018 at 12:51 AM, 'Milind Sankeshware (AdWords API 
 Team)' via AdWords API and Google Ads API Forum <
 adwor...@googlegroups.com> wrote:

> Hi Trường,
>
> I am Dhanya's colleague and will be following up on this thread as she 
> is unavailable today. Whitelisting for such features are usually 
> available 
> only for production accounts. If there is a production account that you 
> would like to be whitelisted, please share the CID with me.
>
> Thanks,
> Milind, AdWords API Team.
>
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Re: Batch Jobs failing with inconsistent errors

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Sanjay,

Could you reply to me privately by choosing "reply privately to author" 
from the drop down at the top-right of my post, and please include:

   - At least one full set of operations that you submitted which resulted 
   in these errors
   - At least one full error message from the response, including the 
   information about which operation it's referring to


This extra context should help me troubleshoot what may have been going 
wrong.

Also, are you still running into this issue now, or are further batch job 
updates you're making working as expected?

Regards,
Mike, AdWords API Team

On Friday, July 27, 2018 at 1:05:01 AM UTC-4, san...@goshift.com wrote:
>
> Hi,
>
> Im wondering if someone can help me. 
>
> A few days ago we submitted a whole load of batch jobs, approximately 470, 
> with each batch containing 300 operations.
>
> Nearly all of them failed and the main two reasons where:
>
> - TEMP_ID_ENTITY_HAD_ERRORS
>
> - OPERATION_NOT_PERMITTED_FOR_REMOVED_ENTITY
>
> When I resubmit the batch job then they are successful. 
>
> Here are some batch job ID's which failed:
>
> 802076682
> 802078998
> 802078290
> 801689216
> 802026511
>
> Could someone please help and advise on why the batch jobs failed with 
> these errors first time yet passed the second time. 
>
> Thanks
> Sanjay
>
>
>
>
>
>
>
>
>

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Re: Adwords API Deprecation notice received today cites incorrect month

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello Erik,

Yes, the v201710 sunset will be happening on July 25, 2018. We will be 
sending out a correction email. Thank you for bringing this to our 
attention.

Regards,
Mike, AdWords API Team

On Friday, June 29, 2018 at 12:06:45 AM UTC-4, 
erik.thomp...@varsitytutors.com wrote:
>
> Adwords Team,
>
> A correction email may be warranted? The Adwords API Deprecation notice 
> "Important: Please migrate to a current AdWords API version by 06/25/2018" 
> received this morning for v201710 cites the incorrect month in the title 
> and body of the email. It references 6/25/2018 (which is June and is in the 
> past) when the Deprecation Schedule cites July 25, 2018. Which is 
> 7/25/2018.   https://developers.google.com/adwords/api/docs/sunset-dates
>
> Regards,
> -Erik Thompson
>

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Re: API sunset

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Unfortunately, the email we sent out had a typo and should have indicated 
the same date as other sources: July 25, 2018. We are in the process of 
sending out a correction email.

I apologize for the confusion.

Regards,
Mike, AdWords API Team

On Friday, June 29, 2018 at 12:06:45 AM UTC-4, va...@adcore.com wrote:
>
> Hello,
> we received an email 
> Dear AdWords API Developer (MCC ID xxx),
> You’re receiving this message because your AdWords API Developer account 
> submitted 15.7% of your API requests to an outdated API version within the 
> past seven days. *AdWords API v201710 has been deprecated and will stop 
> accepting requests starting 06/25/2018.*
> *Migrate to a current AdWords API version*
> To ensure full access to the AdWords API after this date, please migrate 
> to a current version as soon as possible. To learn more about this change, 
> including migration help, visit the AdWords API Developer Site 
> 
> .
> If you have any questions about this upcoming change, please don't 
> hesitate to contact our team via the AdWords API forum 
> 
> .
> Sincerely,
> The AdWords API Team
>
> But as i know  the sunset date is *25.07* and not *25.06*.
>
>
> 
> Please confirm.
> How we should progress in this case?
>

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Re: Shopping Performance Report API and mapping of products and ads

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I am not an expert on how the AdWords UI generates its reports, but this 
restriction is enforced on the backend for technical reasons. The UI may be 
built in such a way that it fills in this information from another source 
for that specific report type, or some other workaround.

I apologize for the inconvenience, but those fields are not compatible in 
the AdWords API.

Regards,
Mike, AdWords API Team

On Sunday, June 24, 2018 at 10:23:06 PM UTC-4, paran wrote:
>
> But in the Adwords UI i can choose conversions as a column in the product 
> list (which also include product title by default). And if I can figure out 
> which conversion belongs to which product title by calling the shopping 
> performance report twice then why are they considered incompatible?
>
>
>
> On Saturday, June 23, 2018 at 3:35:57 AM UTC+8, Dhanya Sundararaju 
> (AdWords API Team) wrote:
>>
>> Hi Par,
>>
>> Yes, we do have certain fields which are not compatible with other fields 
>> when used in the same report via the UI. Same applies to API as well. They 
>> have also been mentioned in each field description. For example, 
>> Shopping-performance-report#conversions 
>> .
>>  
>> Your approach is correct in terms of using different reports and then 
>> combining them at your end. Please let me know if you have any further 
>> questions.
>>
>> Regards,
>> Dhanya, AdWords API Team
>>
>

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Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

We have regenerated the download URL for that batch job.

Regards,
Mike, AdWords API Team

On Thursday, June 21, 2018 at 7:49:57 AM UTC-4, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello,
>
> I apologize for the delayed turnaround here. I am following up with the 
> team to try to find a long-term solution. I think that's the same ID that 
> you had shared previously, so I will try to get that download URL 
> regenerated for you.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 21, 2018 at 7:06:27 AM UTC-4, wes...@channable.com 
> wrote:
>>
>>
>> Hi all,
>>
>> I also found another batch job today that has no `downloadUrl`
>> batch job id: 759856332
>>
>> On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com 
>> wrote:
>>>
>>> Hi all, 
>>>
>>> Was just checking back in to see if there was any new news, since the 
>>> thread hasn't been updated in over a week.
>>>
>>> Cheers,
>>> Wesley
>>>
>>> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 Thanks for the report, we are working hard to identify the underlying 
 issue here, and I will let you know if we regenerate the download URL for 
 that batch job ID, or if I have any other information to share regarding 
 the previous ones you mentioned.

 Regards,
 Mike, AdWords API Team

 On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com 
 wrote:
>
> Hello,
>
> I have just ran into the issue of having no `dowloadUrl` again for 
> batch job id 759856332
>
>
> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> We're still investigating these last few. I have followed up with the 
>> team to see if they have any information they can share, which I will 
>> pass 
>> along here when possible.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> Any news? I have customers waiting to here from me about this.
>>>
>>> Thanks,
>>> Wesley
>>>
>>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 Yes, when the job is done there should always be a downloadUrl 
 available so you can fetch the results. I'll pass these IDs along to 
 the 
 team.

 Regards,
 Mike, AdWords API Team

 On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com 
 wrote:
>
> I am having this issue (with the same result as what I sent in the 
> private message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be 
> these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? 
> If we don't have one, should I just raise the issue here again?  
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that 
>> particular batch job? You can reply privately to me using the arrow 
>> at the 
>> top-right of my post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing 
>>> a few batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) 
>>> of:
>>>
>>> {'mutateResponse': {'@xmlns': 
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`. 
>>> This is usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 We made another pass regenerating download URLs, and they 
 should no longer result in 404s. Please let me know if you are 
 having any 
 more difficulties.

 Regards,
 Mike, AdWords API Team

 On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for 

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I apologize for the delayed turnaround here. I am following up with the 
team to try to find a long-term solution. I think that's the same ID that 
you had shared previously, so I will try to get that download URL 
regenerated for you.

Regards,
Mike, AdWords API Team

On Thursday, June 21, 2018 at 7:06:27 AM UTC-4, wes...@channable.com wrote:
>
>
> Hi all,
>
> I also found another batch job today that has no `downloadUrl`
> batch job id: 759856332
>
> On Thursday, June 21, 2018 at 9:03:11 AM UTC+2, wes...@channable.com 
> wrote:
>>
>> Hi all, 
>>
>> Was just checking back in to see if there was any new news, since the 
>> thread hasn't been updated in over a week.
>>
>> Cheers,
>> Wesley
>>
>> On Tuesday, June 12, 2018 at 2:20:54 PM UTC+2, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the report, we are working hard to identify the underlying 
>>> issue here, and I will let you know if we regenerate the download URL for 
>>> that batch job ID, or if I have any other information to share regarding 
>>> the previous ones you mentioned.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com 
>>> wrote:

 Hello,

 I have just ran into the issue of having no `dowloadUrl` again for 
 batch job id 759856332


 On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> We're still investigating these last few. I have followed up with the 
> team to see if they have any information they can share, which I will 
> pass 
> along here when possible.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> Hi Michael,
>>
>> Any news? I have customers waiting to here from me about this.
>>
>> Thanks,
>> Wesley
>>
>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Yes, when the job is done there should always be a downloadUrl 
>>> available so you can fetch the results. I'll pass these IDs along to 
>>> the 
>>> team.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com 
>>> wrote:

 I am having this issue (with the same result as what I sent in the 
 private message) with at least the following 3 batch_job_ids:
 744483651
 744483600
 745226632

 That is all I can find in the error logs, so it should just be 
 these 3.

 Also, should we always expect to have a `downloadUrl` from now on? 
 If we don't have one, should I just raise the issue here again?  

 On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> Can you provide the full SOAP request/response for that particular 
> batch job? You can reply privately to me using the arrow at the 
> top-right 
> of my post.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> Hi Michael,
>>
>> I think most of the issues we had are solved. I am still seeing a 
>> few batch jobs that when we download them.
>>
>> batch_job_id: 744483651
>>
>> This returns a "ParseResponse" (using the python adwors library) 
>> of:
>>
>> {'mutateResponse': {'@xmlns': 
>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>
>>
>> We expect there to be an `rval` key within the `mutateResponse`. 
>> This is usually where we get the data from the URL from.
>>
>> Any advice there?
>>
>>
>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> We made another pass regenerating download URLs, and they should 
>>> no longer result in 404s. Please let me know if you are having any 
>>> more 
>>> difficulties.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:

 Thanks for the update, Mike. As I posted earlier, we were 
 having around 1,000 jobs a day have this issue. Looks like for the 
 past day 
 or two, we haven't had any, so it's looking good. 

 Thanks,
 Greg

 On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan 

Re: request size limit exceeded on sitelinks only

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

The limit does still apply. For some reason updating the documentation 
stalled for quite a long time, so I've begun a new effort to get it 
published. Thanks for bringing this back to my attention.

Regards,
Mike, AdWords API Team

On Wednesday, June 20, 2018 at 10:19:53 AM UTC-4, Davi Lima wrote:
>
> Is this limit still valid / documented somewhere?
>
> Best,
> Davi Medeiros
>
> Em segunda-feira, 18 de abril de 2016 15:03:44 UTC+2, Michael Cloonan 
> (AdWords API Team) escreveu:
>>
>> Hello,
>>
>> It is not yet, but I am working on getting it documented since I realized 
>> it was missing when I was looking into what the problem was due to your 
>> report. We will hopefully be able to publish the updated documentation soon.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, April 18, 2016 at 7:05:05 AM UTC-4, Francesco Della Vedova 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> thanks for your prompt reply. I'll change the limit to fix the problem. 
>>> Is this limit documented anywhere? 
>>>
>>>
>>> On Thursday, April 14, 2016 at 4:33:00 PM UTC+2, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 The limit for extension setting services is 250 operations per request, 
 which is smaller than the normal limit of 5000. Please use under 250 
 operations per request and let me know if that works.

 Regards,
 Mike, AdWords API Team

 On Thursday, April 14, 2016 at 6:01:34 AM UTC-4, Francesco Della Vedova 
 wrote:
>
> Hi all, I started to see 'REQUEST_SIZE_LIMIT_EXCEEDED' on sitelinks 
> recently, and I'm not sure what's due to.
>
>  xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/;>  
> xmlns="https://adwords.google.com/api/adwords/cm/v201601;>
> 00053061fa7ab9080ac11e56ec08cac2
> CampaignExtensionSettingService
> mutate
> 1620
> 196
> soap:Server[SizeLimitError.REQUEST_SIZE_LIMIT_EXCEEDED
>  
> @ operations]https://adwords.google.com/api/adwords/cm/v201601;>[SizeLimitError.REQUEST_SIZE_LIMIT_EXCEEDED
>  
> @ 
> operations]ApiException  
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance; 
> xsi:type="SizeLimitError">operationsSizeLimitError.REQUEST_SIZE_LIMIT_EXCEEDEDSizeLimitErrorREQUEST_SIZE_LIMIT_EXCEEDED
>
> From what I can see there are 1620 operations in the request, far 
> below the limit (5000) and below the suggested number of operations 
> (2000). 
> And it's only happening with sitelinks. 
>


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Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Thanks for the report, we are working hard to identify the underlying issue 
here, and I will let you know if we regenerate the download URL for that 
batch job ID, or if I have any other information to share regarding the 
previous ones you mentioned.

Regards,
Mike, AdWords API Team

On Tuesday, June 12, 2018 at 5:42:31 AM UTC-4, wes...@channable.com wrote:
>
> Hello,
>
> I have just ran into the issue of having no `dowloadUrl` again for batch 
> job id 759856332
>
>
> On Thursday, June 7, 2018 at 5:28:34 PM UTC+2, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> We're still investigating these last few. I have followed up with the 
>> team to see if they have any information they can share, which I will pass 
>> along here when possible.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> Any news? I have customers waiting to here from me about this.
>>>
>>> Thanks,
>>> Wesley
>>>
>>> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 Yes, when the job is done there should always be a downloadUrl 
 available so you can fetch the results. I'll pass these IDs along to the 
 team.

 Regards,
 Mike, AdWords API Team

 On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com 
 wrote:
>
> I am having this issue (with the same result as what I sent in the 
> private message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? If 
> we don't have one, should I just raise the issue here again?  
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that particular 
>> batch job? You can reply privately to me using the arrow at the 
>> top-right 
>> of my post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing a 
>>> few batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) of:
>>>
>>> {'mutateResponse': {'@xmlns': 
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`. 
>>> This is usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 We made another pass regenerating download URLs, and they should no 
 longer result in 404s. Please let me know if you are having any more 
 difficulties.

 Regards,
 Mike, AdWords API Team

 On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having 
> around 1,000 jobs a day have this issue. Looks like for the past day 
> or 
> two, we haven't had any, so it's looking good. 
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to 
>> the batch job team and will let you know as soon as I hear anything 
>> back. I 
>> apologize for the inconvenience; obviously having a URL that results 
>> in a 
>> 404 is no better than having no URL at all, so I'm making sure that 
>> this is 
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are 
>>> getting a different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it 
>>> returns a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael 

Re: Invite email google adwords

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

We are not currently accepting new accounts onto this whitelist. I 
apologize for the inconvenience.

Regards,
Mike, AdWords API Team

On Friday, June 8, 2018 at 10:40:33 AM UTC-4, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> I am going to look into the possibility of adding new accounts to this 
> whitelist. The last I heard we are not widely accepting new accounts into 
> the whitelist, but I'll let you know what I hear back.
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, June 7, 2018 at 11:24:08 PM UTC-4, Trường Nguyễn Xuân wrote:
>>
>> Hi  Dhanya's,
>>
>> Thanks for you support. This is my CID: 1806016198, this is production 
>> accounts but I can not use API  inviteeEmail and inviteeRole 
>> 
>>  , please 
>> add the CID in to  Whitelisting. Thank you very much.
>>
>> Best Regards,
>>
>> *Truong Nguyen,*
>> Developer Team of Haravan
>> E: truong.nguyenx...@haravan.com | M: 0989030791 | Skype: 
>> truongnguyen@gmail.com
>>
>> On Fri, Jun 8, 2018 at 12:51 AM, 'Milind Sankeshware (AdWords API Team)' 
>> via AdWords API and Google Ads API Forum  
>> wrote:
>>
>>> Hi Trường,
>>>
>>> I am Dhanya's colleague and will be following up on this thread as she 
>>> is unavailable today. Whitelisting for such features are usually available 
>>> only for production accounts. If there is a production account that you 
>>> would like to be whitelisted, please share the CID with me.
>>>
>>> Thanks,
>>> Milind, AdWords API Team.
>>>
>>> -- 
>>> -- 
>>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>> Also find us on our blog:
>>> https://googleadsdeveloper.blogspot.com/
>>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>>  
>>> You received this message because you are subscribed to the Google
>>> Groups "AdWords API and Google Ads API Forum" group.
>>> To post to this group, send email to adwords-api@googlegroups.com
>>> To unsubscribe from this group, send email to
>>> adwords-api+unsubscr...@googlegroups.com
>>> For more options, visit this group at
>>> http://groups.google.com/group/adwords-api?hl=en
>>> --- 
>>> You received this message because you are subscribed to a topic in the 
>>> Google Groups "AdWords API and Google Ads API Forum" group.
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>>> To unsubscribe from this group and all its topics, send an email to 
>>> adwords-api+unsubscr...@googlegroups.com.
>>> Visit this group at https://groups.google.com/group/adwords-api.
>>> To view this discussion on the web visit 
>>> https://groups.google.com/d/msgid/adwords-api/ce1bd61b-57b2-4bb5-9501-6ae3b05fc626%40googlegroups.com
>>>  
>>> 
>>> .
>>>
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>

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Re: Invite email google adwords

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I am going to look into the possibility of adding new accounts to this 
whitelist. The last I heard we are not widely accepting new accounts into 
the whitelist, but I'll let you know what I hear back.

Regards,
Mike, AdWords API Team

On Thursday, June 7, 2018 at 11:24:08 PM UTC-4, Trường Nguyễn Xuân wrote:
>
> Hi  Dhanya's,
>
> Thanks for you support. This is my CID: 1806016198, this is production 
> accounts but I can not use API  inviteeEmail and inviteeRole 
> 
>  , please 
> add the CID in to  Whitelisting. Thank you very much.
>
> Best Regards,
>
> *Truong Nguyen,*
> Developer Team of Haravan
> E: truong.nguyenx...@haravan.com | M: 0989030791 | Skype: 
> truongnguyen@gmail.com
>
> On Fri, Jun 8, 2018 at 12:51 AM, 'Milind Sankeshware (AdWords API Team)' 
> via AdWords API and Google Ads API Forum  
> wrote:
>
>> Hi Trường,
>>
>> I am Dhanya's colleague and will be following up on this thread as she is 
>> unavailable today. Whitelisting for such features are usually available 
>> only for production accounts. If there is a production account that you 
>> would like to be whitelisted, please share the CID with me.
>>
>> Thanks,
>> Milind, AdWords API Team.
>>
>> -- 
>> -- 
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>> Also find us on our blog:
>> https://googleadsdeveloper.blogspot.com/
>> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>>  
>> You received this message because you are subscribed to the Google
>> Groups "AdWords API and Google Ads API Forum" group.
>> To post to this group, send email to adwords-api@googlegroups.com
>> To unsubscribe from this group, send email to
>> adwords-api+unsubscr...@googlegroups.com
>> For more options, visit this group at
>> http://groups.google.com/group/adwords-api?hl=en
>> --- 
>> You received this message because you are subscribed to a topic in the 
>> Google Groups "AdWords API and Google Ads API Forum" group.
>> To unsubscribe from this topic, visit 
>> https://groups.google.com/d/topic/adwords-api/QqqOyJhqTEg/unsubscribe.
>> To unsubscribe from this group and all its topics, send an email to 
>> adwords-api+unsubscr...@googlegroups.com.
>> Visit this group at https://groups.google.com/group/adwords-api.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/adwords-api/ce1bd61b-57b2-4bb5-9501-6ae3b05fc626%40googlegroups.com
>>  
>> 
>> .
>>
>> For more options, visit https://groups.google.com/d/optout.
>>
>
>

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Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

We're still investigating these last few. I have followed up with the team 
to see if they have any information they can share, which I will pass along 
here when possible.

Regards,
Mike, AdWords API Team

On Thursday, June 7, 2018 at 9:06:55 AM UTC-4, wes...@channable.com wrote:
>
> Hi Michael,
>
> Any news? I have customers waiting to here from me about this.
>
> Thanks,
> Wesley
>
> On Tuesday, June 5, 2018 at 1:57:46 PM UTC+2, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> Yes, when the job is done there should always be a downloadUrl available 
>> so you can fetch the results. I'll pass these IDs along to the team.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com wrote:
>>>
>>> I am having this issue (with the same result as what I sent in the 
>>> private message) with at least the following 3 batch_job_ids:
>>> 744483651
>>> 744483600
>>> 745226632
>>>
>>> That is all I can find in the error logs, so it should just be these 3.
>>>
>>> Also, should we always expect to have a `downloadUrl` from now on? If we 
>>> don't have one, should I just raise the issue here again?  
>>>
>>> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 Can you provide the full SOAP request/response for that particular 
 batch job? You can reply privately to me using the arrow at the top-right 
 of my post.

 Regards,
 Mike, AdWords API Team

 On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com 
 wrote:
>
> Hi Michael,
>
> I think most of the issues we had are solved. I am still seeing a few 
> batch jobs that when we download them.
>
> batch_job_id: 744483651
>
> This returns a "ParseResponse" (using the python adwors library) of:
>
> {'mutateResponse': {'@xmlns': 
> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>
>
> We expect there to be an `rval` key within the `mutateResponse`. This 
> is usually where we get the data from the URL from.
>
> Any advice there?
>
>
> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> We made another pass regenerating download URLs, and they should no 
>> longer result in 404s. Please let me know if you are having any more 
>> difficulties.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>
>>> Thanks for the update, Mike. As I posted earlier, we were having 
>>> around 1,000 jobs a day have this issue. Looks like for the past day or 
>>> two, we haven't had any, so it's looking good. 
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 Thanks for letting me know. I've passed this information along to 
 the batch job team and will let you know as soon as I hear anything 
 back. I 
 apologize for the inconvenience; obviously having a URL that results 
 in a 
 404 is no better than having no URL at all, so I'm making sure that 
 this is 
 still at a high priority for us.

 Regards,
 Mike, AdWords API Team

 On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com 
 wrote:
>
> Hi Michael,
>
> We actually noticed that you regenerated, because now we are 
> getting a different error.
>
> For batch job id: 744483600, we now get a `downloadUrl`, but it 
> returns a 404. We have a few other batch jobs with the same problem.
>
> Another with the same issue:
> batch_job_id = 745104354
>
> If you need more, I can provide them.
>
>
> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan 
> (AdWords API Team) wrote:
>>
>> Hello,
>>
>> We have regenerated download URLs for all jobs that had completed 
>> without one, and are working to improve our processes so that we can 
>> reduce 
>> the chance of this happening in the future.
>>
>> Please let me know if you still have any trouble retrieving the 
>> download URLs for your batch jobs, and please include any relevant 
>> batch 
>> job IDs for ones that aren't fixed so we can investigate.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the additional details. Since it seems to be more 
>>> 

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Yes, when the job is done there should always be a downloadUrl available so 
you can fetch the results. I'll pass these IDs along to the team.

Regards,
Mike, AdWords API Team

On Tuesday, June 5, 2018 at 4:17:19 AM UTC-4, wes...@channable.com wrote:
>
> I am having this issue (with the same result as what I sent in the private 
> message) with at least the following 3 batch_job_ids:
> 744483651
> 744483600
> 745226632
>
> That is all I can find in the error logs, so it should just be these 3.
>
> Also, should we always expect to have a `downloadUrl` from now on? If we 
> don't have one, should I just raise the issue here again?  
>
> On Monday, June 4, 2018 at 2:32:43 PM UTC+2, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> Can you provide the full SOAP request/response for that particular batch 
>> job? You can reply privately to me using the arrow at the top-right of my 
>> post.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
>>>
>>> Hi Michael,
>>>
>>> I think most of the issues we had are solved. I am still seeing a few 
>>> batch jobs that when we download them.
>>>
>>> batch_job_id: 744483651
>>>
>>> This returns a "ParseResponse" (using the python adwors library) of:
>>>
>>> {'mutateResponse': {'@xmlns': 
>>> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>>>
>>>
>>> We expect there to be an `rval` key within the `mutateResponse`. This is 
>>> usually where we get the data from the URL from.
>>>
>>> Any advice there?
>>>
>>>
>>> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 We made another pass regenerating download URLs, and they should no 
 longer result in 404s. Please let me know if you are having any more 
 difficulties.

 Regards,
 Mike, AdWords API Team

 On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having 
> around 1,000 jobs a day have this issue. Looks like for the past day or 
> two, we haven't had any, so it's looking good. 
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to the 
>> batch job team and will let you know as soon as I hear anything back. I 
>> apologize for the inconvenience; obviously having a URL that results in 
>> a 
>> 404 is no better than having no URL at all, so I'm making sure that this 
>> is 
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com 
>> wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are getting 
>>> a different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it 
>>> returns a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan 
>>> (AdWords API Team) wrote:

 Hello,

 We have regenerated download URLs for all jobs that had completed 
 without one, and are working to improve our processes so that we can 
 reduce 
 the chance of this happening in the future.

 Please let me know if you still have any trouble retrieving the 
 download URLs for your batch jobs, and please include any relevant 
 batch 
 job IDs for ones that aren't fixed so we can investigate.

 Regards,
 Mike, AdWords API Team

 On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more 
> widespread than just a one-off error, I've increased the priority 
> internally so that we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> Also, the batch job id listed above was for only a few sent 
>> operations. We have some that we have no dowloadUrl for that contain 
>> a lot 
>> more operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have 

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Can you provide the full SOAP request/response for that particular batch 
job? You can reply privately to me using the arrow at the top-right of my 
post.

Regards,
Mike, AdWords API Team

On Monday, June 4, 2018 at 8:29:51 AM UTC-4, wes...@channable.com wrote:
>
> Hi Michael,
>
> I think most of the issues we had are solved. I am still seeing a few 
> batch jobs that when we download them.
>
> batch_job_id: 744483651
>
> This returns a "ParseResponse" (using the python adwors library) of:
>
> {'mutateResponse': {'@xmlns': 
> 'https://adwords.google.com/api/adwords/cm/v201802'}}
>
>
> We expect there to be an `rval` key within the `mutateResponse`. This is 
> usually where we get the data from the URL from.
>
> Any advice there?
>
>
> On Monday, June 4, 2018 at 1:54:48 PM UTC+2, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> We made another pass regenerating download URLs, and they should no 
>> longer result in 404s. Please let me know if you are having any more 
>> difficulties.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>>>
>>> Thanks for the update, Mike. As I posted earlier, we were having around 
>>> 1,000 jobs a day have this issue. Looks like for the past day or two, we 
>>> haven't had any, so it's looking good. 
>>>
>>> Thanks,
>>> Greg
>>>
>>> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 Thanks for letting me know. I've passed this information along to the 
 batch job team and will let you know as soon as I hear anything back. I 
 apologize for the inconvenience; obviously having a URL that results in a 
 404 is no better than having no URL at all, so I'm making sure that this 
 is 
 still at a high priority for us.

 Regards,
 Mike, AdWords API Team

 On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com 
 wrote:
>
> Hi Michael,
>
> We actually noticed that you regenerated, because now we are getting a 
> different error.
>
> For batch job id: 744483600, we now get a `downloadUrl`, but it 
> returns a 404. We have a few other batch jobs with the same problem.
>
> Another with the same issue:
> batch_job_id = 745104354
>
> If you need more, I can provide them.
>
>
> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords 
> API Team) wrote:
>>
>> Hello,
>>
>> We have regenerated download URLs for all jobs that had completed 
>> without one, and are working to improve our processes so that we can 
>> reduce 
>> the chance of this happening in the future.
>>
>> Please let me know if you still have any trouble retrieving the 
>> download URLs for your batch jobs, and please include any relevant batch 
>> job IDs for ones that aren't fixed so we can investigate.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan 
>> (AdWords API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the additional details. Since it seems to be more 
>>> widespread than just a one-off error, I've increased the priority 
>>> internally so that we can try to get to the bottom of this sooner.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com 
>>> wrote:

 Also, the batch job id listed above was for only a few sent 
 operations. We have some that we have no dowloadUrl for that contain a 
 lot 
 more operations.

 batch job id 745031759 gave a response of

 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0

 but we still have no downloadUrl


 On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan 
 (AdWords API Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of 
> that service and see what we can do to get you the downloadUrl, and 
> also 
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers) 
>> and are experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we 
>> don't get a downloadUrl in the response. We were under the 
>> assumption that we should always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been 

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

We made another pass regenerating download URLs, and they should no longer 
result in 404s. Please let me know if you are having any more difficulties.

Regards,
Mike, AdWords API Team

On Friday, June 1, 2018 at 4:22:40 PM UTC-4, GregT wrote:
>
> Thanks for the update, Mike. As I posted earlier, we were having around 
> 1,000 jobs a day have this issue. Looks like for the past day or two, we 
> haven't had any, so it's looking good. 
>
> Thanks,
> Greg
>
> On Friday, June 1, 2018 at 8:59:43 AM UTC-5, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> Thanks for letting me know. I've passed this information along to the 
>> batch job team and will let you know as soon as I hear anything back. I 
>> apologize for the inconvenience; obviously having a URL that results in a 
>> 404 is no better than having no URL at all, so I'm making sure that this is 
>> still at a high priority for us.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com wrote:
>>>
>>> Hi Michael,
>>>
>>> We actually noticed that you regenerated, because now we are getting a 
>>> different error.
>>>
>>> For batch job id: 744483600, we now get a `downloadUrl`, but it returns 
>>> a 404. We have a few other batch jobs with the same problem.
>>>
>>> Another with the same issue:
>>> batch_job_id = 745104354
>>>
>>> If you need more, I can provide them.
>>>
>>>
>>> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords 
>>> API Team) wrote:

 Hello,

 We have regenerated download URLs for all jobs that had completed 
 without one, and are working to improve our processes so that we can 
 reduce 
 the chance of this happening in the future.

 Please let me know if you still have any trouble retrieving the 
 download URLs for your batch jobs, and please include any relevant batch 
 job IDs for ones that aren't fixed so we can investigate.

 Regards,
 Mike, AdWords API Team

 On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more 
> widespread than just a one-off error, I've increased the priority 
> internally so that we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> Also, the batch job id listed above was for only a few sent 
>> operations. We have some that we have no dowloadUrl for that contain a 
>> lot 
>> more operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have no downloadUrl
>>
>>
>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> That is strange; I will get in contact with the team in charge of 
>>> that service and see what we can do to get you the downloadUrl, and 
>>> also 
>>> investigate why this happened.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com 
>>> wrote:

 We are heavy users of the Adwords API (on behalf of our customers) and 
 are experiencing some issues with batch jobs.

 When we query the BatchJobService for a specific batch job id, we 
 don't get a downloadUrl in the response. We were under the assumption 
 that we should always get a downloadUrl from the response.

 We've had these issues before, but they have been exacerbated in the 
 last two days.

 Concretely, we are using the BatchJobService to send BatchJob's to 
 e.g. create new campaigns, adgroups, ads etc.

 Here are the API docs for it: 
 https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
 The docs indicate that the field 'downloadUrl' is *always* present in 
 a response.

 We are using the `googleads` python library (version 10.1.0), with 
 adwords version `v201802`
  
 Here is an example of the selector we use

 selector = {
 'fields': ['Id', 'Status', 'DownloadUrl'],
 'predicates': [
 {
 'field': 'Id',
 'operator': 'EQUALS',
 'values': [batch_job_id]
 }
 ]
 }

 and an example `batch_job_id` we use is `745158738` (the client's 
 account id is available upon request)

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Thanks for letting me know. I've passed this information along to the batch 
job team and will let you know as soon as I hear anything back. I apologize 
for the inconvenience; obviously having a URL that results in a 404 is no 
better than having no URL at all, so I'm making sure that this is still at 
a high priority for us.

Regards,
Mike, AdWords API Team

On Friday, June 1, 2018 at 9:35:20 AM UTC-4, wes...@channable.com wrote:
>
> Hi Michael,
>
> We actually noticed that you regenerated, because now we are getting a 
> different error.
>
> For batch job id: 744483600, we now get a `downloadUrl`, but it returns a 
> 404. We have a few other batch jobs with the same problem.
>
> Another with the same issue:
> batch_job_id = 745104354
>
> If you need more, I can provide them.
>
>
> On Friday, June 1, 2018 at 3:02:30 PM UTC+2, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> We have regenerated download URLs for all jobs that had completed without 
>> one, and are working to improve our processes so that we can reduce the 
>> chance of this happening in the future.
>>
>> Please let me know if you still have any trouble retrieving the download 
>> URLs for your batch jobs, and please include any relevant batch job IDs for 
>> ones that aren't fixed so we can investigate.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Thanks for the additional details. Since it seems to be more widespread 
>>> than just a one-off error, I've increased the priority internally so that 
>>> we can try to get to the bottom of this sooner.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com wrote:

 Also, the batch job id listed above was for only a few sent operations. 
 We have some that we have no dowloadUrl for that contain a lot more 
 operations.

 batch job id 745031759 gave a response of

 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0

 but we still have no downloadUrl


 On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> That is strange; I will get in contact with the team in charge of that 
> service and see what we can do to get you the downloadUrl, and also 
> investigate why this happened.
>
> Regards,
> Mike, AdWords API Team
>
> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com 
> wrote:
>>
>> We are heavy users of the Adwords API (on behalf of our customers) and 
>> are experiencing some issues with batch jobs.
>>
>> When we query the BatchJobService for a specific batch job id, we don't 
>> get a downloadUrl in the response. We were under the assumption that we 
>> should always get a downloadUrl from the response.
>>
>> We've had these issues before, but they have been exacerbated in the 
>> last two days.
>>
>> Concretely, we are using the BatchJobService to send BatchJob's to e.g. 
>> create new campaigns, adgroups, ads etc.
>>
>> Here are the API docs for it: 
>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>> The docs indicate that the field 'downloadUrl' is *always* present in a 
>> response.
>>
>> We are using the `googleads` python library (version 10.1.0), with 
>> adwords version `v201802`
>>  
>> Here is an example of the selector we use
>>
>> selector = {
>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>> 'predicates': [
>> {
>> 'field': 'Id',
>> 'operator': 'EQUALS',
>> 'values': [batch_job_id]
>> }
>> ]
>> }
>>
>> and an example `batch_job_id` we use is `745158738` (the client's 
>> account id is available upon request)
>>
>> The return we get from using this selector is:
>>
>> (BatchJob){
>>id = 745158738
>>status = "DONE"
>>progressStats = 
>>   (ProgressStats){
>>  numOperationsExecuted = 2
>>  numOperationsSucceeded = 2
>>  estimatedPercentExecuted = 2147483647
>>  numResultsWritten = 2
>>   }
>>  }
>>
>>
>> If we instead use the AWQL:
>>
>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>
>> then we get
>>
>> {
>> 'id': 745158738,
>> 'status': 'DONE',
>> 'progressStats': {
>> 'numOperationsExecuted': 2,
>> 'numOperationsSucceeded': 2,
>> 'estimatedPercentExecuted': 2147483647,
>> 'numResultsWritten': 2
>> },
>> 

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

We have regenerated download URLs for all jobs that had completed without 
one, and are working to improve our processes so that we can reduce the 
chance of this happening in the future.

Please let me know if you still have any trouble retrieving the download 
URLs for your batch jobs, and please include any relevant batch job IDs for 
ones that aren't fixed so we can investigate.

Regards,
Mike, AdWords API Team

On Tuesday, May 29, 2018 at 7:29:06 AM UTC-4, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> Thanks for the additional details. Since it seems to be more widespread 
> than just a one-off error, I've increased the priority internally so that 
> we can try to get to the bottom of this sooner.
>
> Regards,
> Mike, AdWords API Team
>
> On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com wrote:
>>
>> Also, the batch job id listed above was for only a few sent operations. 
>> We have some that we have no dowloadUrl for that contain a lot more 
>> operations.
>>
>> batch job id 745031759 gave a response of
>>
>> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
>> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>>
>> but we still have no downloadUrl
>>
>>
>> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API 
>> Team) wrote:
>>>
>>> Hello,
>>>
>>> That is strange; I will get in contact with the team in charge of that 
>>> service and see what we can do to get you the downloadUrl, and also 
>>> investigate why this happened.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote:

 We are heavy users of the Adwords API (on behalf of our customers) and are 
 experiencing some issues with batch jobs.

 When we query the BatchJobService for a specific batch job id, we don't 
 get a downloadUrl in the response. We were under the assumption that we 
 should always get a downloadUrl from the response.

 We've had these issues before, but they have been exacerbated in the last 
 two days.

 Concretely, we are using the BatchJobService to send BatchJob's to e.g. 
 create new campaigns, adgroups, ads etc.

 Here are the API docs for it: 
 https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
 The docs indicate that the field 'downloadUrl' is *always* present in a 
 response.

 We are using the `googleads` python library (version 10.1.0), with adwords 
 version `v201802`
  
 Here is an example of the selector we use

 selector = {
 'fields': ['Id', 'Status', 'DownloadUrl'],
 'predicates': [
 {
 'field': 'Id',
 'operator': 'EQUALS',
 'values': [batch_job_id]
 }
 ]
 }

 and an example `batch_job_id` we use is `745158738` (the client's account 
 id is available upon request)

 The return we get from using this selector is:

 (BatchJob){
id = 745158738
status = "DONE"
progressStats = 
   (ProgressStats){
  numOperationsExecuted = 2
  numOperationsSucceeded = 2
  estimatedPercentExecuted = 2147483647
  numResultsWritten = 2
   }
  }


 If we instead use the AWQL:

 `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`

 then we get

 {
 'id': 745158738,
 'status': 'DONE',
 'progressStats': {
 'numOperationsExecuted': 2,
 'numOperationsSucceeded': 2,
 'estimatedPercentExecuted': 2147483647,
 'numResultsWritten': 2
 },
 'uploadUrl': None,
 'downloadUrl': None,
 'processingErrors': [],
 'diskUsageQuotaBalance': None
 }

 which more accurately shows that we are not receiving anything for the 
 `downloadUrl`
 (We also get a strange number for `estimatedPercentExecuted`, but we 
 assume this is because the number is 2^31-1, the largest signed 32-bit 
 integer. 
 Not sure if this matters, but figured we should point it out)

 Any idea what is going on? Because we send so many batch jobs per day for 
 varying customers, this is giving us a lot of errors.

 I've seen in the forum that the BatchJobService is experiencing 
 difficulties, but like I said, we also have gotten this before.


 Another user that had a similar issue: 
 https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ



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Also find us on our blog:
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You received this message because you are 

Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

Thanks for the additional details. Since it seems to be more widespread 
than just a one-off error, I've increased the priority internally so that 
we can try to get to the bottom of this sooner.

Regards,
Mike, AdWords API Team

On Monday, May 28, 2018 at 7:56:20 AM UTC-4, wes...@channable.com wrote:
>
> Also, the batch job id listed above was for only a few sent operations. We 
> have some that we have no dowloadUrl for that contain a lot more operations.
>
> batch job id 745031759 gave a response of
>
> 'numOperationsExecuted': 2104, 'numOperationsSucceeded': 2104, 
> 'estimatedPercentExecuted': 2147483647, 'numResultsWritten': 0
>
> but we still have no downloadUrl
>
>
> On Friday, May 25, 2018 at 9:03:17 PM UTC+2, Michael Cloonan (AdWords API 
> Team) wrote:
>>
>> Hello,
>>
>> That is strange; I will get in contact with the team in charge of that 
>> service and see what we can do to get you the downloadUrl, and also 
>> investigate why this happened.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote:
>>>
>>> We are heavy users of the Adwords API (on behalf of our customers) and are 
>>> experiencing some issues with batch jobs.
>>>
>>> When we query the BatchJobService for a specific batch job id, we don't get 
>>> a downloadUrl in the response. We were under the assumption that we should 
>>> always get a downloadUrl from the response.
>>>
>>> We've had these issues before, but they have been exacerbated in the last 
>>> two days.
>>>
>>> Concretely, we are using the BatchJobService to send BatchJob's to e.g. 
>>> create new campaigns, adgroups, ads etc.
>>>
>>> Here are the API docs for it: 
>>> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
>>> The docs indicate that the field 'downloadUrl' is *always* present in a 
>>> response.
>>>
>>> We are using the `googleads` python library (version 10.1.0), with adwords 
>>> version `v201802`
>>>  
>>> Here is an example of the selector we use
>>>
>>> selector = {
>>> 'fields': ['Id', 'Status', 'DownloadUrl'],
>>> 'predicates': [
>>> {
>>> 'field': 'Id',
>>> 'operator': 'EQUALS',
>>> 'values': [batch_job_id]
>>> }
>>> ]
>>> }
>>>
>>> and an example `batch_job_id` we use is `745158738` (the client's account 
>>> id is available upon request)
>>>
>>> The return we get from using this selector is:
>>>
>>> (BatchJob){
>>>id = 745158738
>>>status = "DONE"
>>>progressStats = 
>>>   (ProgressStats){
>>>  numOperationsExecuted = 2
>>>  numOperationsSucceeded = 2
>>>  estimatedPercentExecuted = 2147483647
>>>  numResultsWritten = 2
>>>   }
>>>  }
>>>
>>>
>>> If we instead use the AWQL:
>>>
>>> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>>>
>>> then we get
>>>
>>> {
>>> 'id': 745158738,
>>> 'status': 'DONE',
>>> 'progressStats': {
>>> 'numOperationsExecuted': 2,
>>> 'numOperationsSucceeded': 2,
>>> 'estimatedPercentExecuted': 2147483647,
>>> 'numResultsWritten': 2
>>> },
>>> 'uploadUrl': None,
>>> 'downloadUrl': None,
>>> 'processingErrors': [],
>>> 'diskUsageQuotaBalance': None
>>> }
>>>
>>> which more accurately shows that we are not receiving anything for the 
>>> `downloadUrl`
>>> (We also get a strange number for `estimatedPercentExecuted`, but we assume 
>>> this is because the number is 2^31-1, the largest signed 32-bit integer. 
>>> Not sure if this matters, but figured we should point it out)
>>>
>>> Any idea what is going on? Because we send so many batch jobs per day for 
>>> varying customers, this is giving us a lot of errors.
>>>
>>> I've seen in the forum that the BatchJobService is experiencing 
>>> difficulties, but like I said, we also have gotten this before.
>>>
>>>
>>> Another user that had a similar issue: 
>>> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>>>
>>>

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Re: BatchJobService not returning downloadUrl

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

That is strange; I will get in contact with the team in charge of that 
service and see what we can do to get you the downloadUrl, and also 
investigate why this happened.

Regards,
Mike, AdWords API Team

On Friday, May 25, 2018 at 6:21:49 AM UTC-4, wes...@channable.com wrote:
>
> We are heavy users of the Adwords API (on behalf of our customers) and are 
> experiencing some issues with batch jobs.
>
> When we query the BatchJobService for a specific batch job id, we don't get a 
> downloadUrl in the response. We were under the assumption that we should 
> always get a downloadUrl from the response.
>
> We've had these issues before, but they have been exacerbated in the last two 
> days.
>
> Concretely, we are using the BatchJobService to send BatchJob's to e.g. 
> create new campaigns, adgroups, ads etc.
>
> Here are the API docs for it: 
> https://developers.google.com/adwords/api/docs/reference/v201802/BatchJobService.BatchJob
> The docs indicate that the field 'downloadUrl' is *always* present in a 
> response.
>
> We are using the `googleads` python library (version 10.1.0), with adwords 
> version `v201802`
>  
> Here is an example of the selector we use
>
> selector = {
> 'fields': ['Id', 'Status', 'DownloadUrl'],
> 'predicates': [
> {
> 'field': 'Id',
> 'operator': 'EQUALS',
> 'values': [batch_job_id]
> }
> ]
> }
>
> and an example `batch_job_id` we use is `745158738` (the client's account id 
> is available upon request)
>
> The return we get from using this selector is:
>
> (BatchJob){
>id = 745158738
>status = "DONE"
>progressStats = 
>   (ProgressStats){
>  numOperationsExecuted = 2
>  numOperationsSucceeded = 2
>  estimatedPercentExecuted = 2147483647
>  numResultsWritten = 2
>   }
>  }
>
>
> If we instead use the AWQL:
>
> `SELECT Id, Status, DownloadUrl WHERE Id = 745158738`
>
> then we get
>
> {
> 'id': 745158738,
> 'status': 'DONE',
> 'progressStats': {
> 'numOperationsExecuted': 2,
> 'numOperationsSucceeded': 2,
> 'estimatedPercentExecuted': 2147483647,
> 'numResultsWritten': 2
> },
> 'uploadUrl': None,
> 'downloadUrl': None,
> 'processingErrors': [],
> 'diskUsageQuotaBalance': None
> }
>
> which more accurately shows that we are not receiving anything for the 
> `downloadUrl`
> (We also get a strange number for `estimatedPercentExecuted`, but we assume 
> this is because the number is 2^31-1, the largest signed 32-bit integer. 
> Not sure if this matters, but figured we should point it out)
>
> Any idea what is going on? Because we send so many batch jobs per day for 
> varying customers, this is giving us a lot of errors.
>
> I've seen in the forum that the BatchJobService is experiencing difficulties, 
> but like I said, we also have gotten this before.
>
>
> Another user that had a similar issue: 
> https://groups.google.com/forum/#!searchin/adwords-api/downloadUrl|sort:relevance/adwords-api/ntmtnFLPhWo/SSO4Qr-KDQAJ
>
>

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Re: Campaign Criterion ID for OS of all versions

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I have confirmed your suspicion that -1 means "all versions". We are going 
to look into a better way to document or present this information so it's 
clear right away.

Regards,
Mike, AdWords API Team

On Friday, May 25, 2018 at 8:07:23 AM UTC-4, Michael Cloonan (AdWords API 
Team) wrote:
>
> Hello,
>
> I'm going to look into what these -1 values mean and I'll post back here 
> with my findings. Thanks for bringing this up!
>
> Regards,
> Mike, AdWords API Team
>
> On Thursday, May 24, 2018 at 9:45:02 PM UTC-4, Gary Jiang wrote:
>>
>> Hi,
>>
>> I am trying to configure some criterion of a campaign including OS 
>> version. I called getOperatingSystemVersionCriterion in ConstantData 
>> services and found items with version=-1
>>
>>
>>
>>>1. {id: 630153, type: null, Criterion.Type: 
>>>"OperatingSystemVersion", name: "Apple iOS",…}
>>>   1. Criterion.Type:"OperatingSystemVersion"
>>>   2. id:630153
>>>   3. name:"Apple iOS"
>>>   4. operatorType:"EQUAL_TO"
>>>   5. osMajorVersion:-1
>>>   6. osMinorVersion:-1
>>>   7. type:null
>>>2. 1:{id: 630159, type: null, Criterion.Type: 
>>>"OperatingSystemVersion", name: "Android", osMajorVersion: -1,…}
>>>   1. Criterion.Type:"OperatingSystemVersion"
>>>   2. id:630159
>>>   3. name:"Android"
>>>   4. operatorType:"EQUAL_TO"
>>>   5. osMajorVersion:-1
>>>   6. osMinorVersion:-1
>>>   7. type:null
>>>3. 2:{id: 630160, type: null, Criterion.Type: 
>>>"OperatingSystemVersion", name: "Palm webOS",…}
>>>   1. Criterion.Type:"OperatingSystemVersion"
>>>   2. id:630160
>>>   3. name:"Palm webOS"
>>>   4. operatorType:"EQUAL_TO"
>>>   5. osMajorVersion:-1
>>>   6. osMinorVersion:-1
>>>   7. type:null
>>>
>>> Just wondering if those refer to operating system of all versions. Thanks
>>
>> Regards,
>>
>> Gary 
>>
>

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Re: Campaign Criterion ID for OS of all versions

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I'm going to look into what these -1 values mean and I'll post back here 
with my findings. Thanks for bringing this up!

Regards,
Mike, AdWords API Team

On Thursday, May 24, 2018 at 9:45:02 PM UTC-4, Gary Jiang wrote:
>
> Hi,
>
> I am trying to configure some criterion of a campaign including OS 
> version. I called getOperatingSystemVersionCriterion in ConstantData 
> services and found items with version=-1
>
>
>
>>1. {id: 630153, type: null, Criterion.Type: "OperatingSystemVersion", 
>>name: "Apple iOS",…}
>>   1. Criterion.Type:"OperatingSystemVersion"
>>   2. id:630153
>>   3. name:"Apple iOS"
>>   4. operatorType:"EQUAL_TO"
>>   5. osMajorVersion:-1
>>   6. osMinorVersion:-1
>>   7. type:null
>>2. 1:{id: 630159, type: null, Criterion.Type: 
>>"OperatingSystemVersion", name: "Android", osMajorVersion: -1,…}
>>   1. Criterion.Type:"OperatingSystemVersion"
>>   2. id:630159
>>   3. name:"Android"
>>   4. operatorType:"EQUAL_TO"
>>   5. osMajorVersion:-1
>>   6. osMinorVersion:-1
>>   7. type:null
>>3. 2:{id: 630160, type: null, Criterion.Type: 
>>"OperatingSystemVersion", name: "Palm webOS",…}
>>   1. Criterion.Type:"OperatingSystemVersion"
>>   2. id:630160
>>   3. name:"Palm webOS"
>>   4. operatorType:"EQUAL_TO"
>>   5. osMajorVersion:-1
>>   6. osMinorVersion:-1
>>   7. type:null
>>
>> Just wondering if those refer to operating system of all versions. Thanks
>
> Regards,
>
> Gary 
>

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Re: How to validate AdGroupFeed Matching Functions against feed

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

There is no way to see exactly what feed items are matched by a specific 
matching function, unfortunately. That sounds like a great idea, however, 
so I'm going to pass it along to the team to see if it's something we can 
add in the future.

Regards,
Mike, AdWords API Team

On Tuesday, May 22, 2018 at 5:31:19 PM UTC-4, Justin Courville wrote:
>
> Hello, 
>
> Is there a way to validate an Ad Group Feed Matching Function against the 
> feed items and see what items match for that Ad Group Feed via the API? The 
> closest thing I have been able to use for validation is viewing the Ad 
> preview of the ads under the Ad Group I created the matching function on. 
>
> Thank you
>
>
>

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED error since 2018-04-12 on /api/adwords/ch/v201802/CustomerSyncService

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I apologize for the delay. I just wanted to follow up to say that this fix 
has been rolled out and you should no longer be encountering this error. 
Please let me know if you still so we can take another look if necessary.

Regards,
Mike, AdWords API Team

On Thursday, April 19, 2018 at 7:49:54 AM UTC-4, Michael Cloonan (AdWords 
API Team) wrote:
>
> Hello,
>
> We have identified the cause of this and are in the process of rolling out 
> a fix. I would expect it to be live sometime early next week, but I will 
> post again here when I confirm that it is rolled out.
>
> Regards,
> Mike, AdWords API Team
>
> On Wednesday, April 18, 2018 at 3:18:13 PM UTC-4, vygintas.s...@adform.com 
> wrote:
>>
>> Hi,
>>
>> Do you have the ETA for this? We applied a temporary workaround, but this 
>> situation is getting a bit annoying.
>>
>> Ragards,
>> Vygintas
>>
>> On Tuesday, April 17, 2018 at 3:31:11 PM UTC+3, Michael Cloonan (AdWords 
>> API Team) wrote:
>>>
>>> Hello,
>>>
>>> Not yet. I will keep this thread posted with new information as it is 
>>> available.
>>>
>>> Regards,
>>> Mike, AdWords API Team
>>>
>>> On Tuesday, April 17, 2018 at 6:43:24 AM UTC-4, vygint...@adform.com 
>>> wrote:

 Hi,

 Any updates on this one?

 BR,
 Vygintas

 On Monday, April 16, 2018 at 3:44:58 PM UTC+3, Michael Cloonan (AdWords 
 API Team) wrote:
>
> Hello,
>
> We have gotten another report of this same issue, so I've escalated 
> for our team to take a look. I will let you know as soon as I have more 
> information to share.
>
> Regards,
> Mike, AdWords API Team
>
> On Sunday, April 15, 2018 at 11:59:33 PM UTC-4, Luis Xander Talag 
> (AdWords API Team) wrote:
>>
>> Hi,
>>
>> There was a recent issue that was reported to our team regarding 
>> this. However, we've received information that the issue has now 
>> been resolved. Could you retry your requests and check if you still 
>> encountered the error on your end? If so, could you provide the latest 
>> SOAP 
>> request and response logs when the error occurs? Please reply via *Reply 
>> privately to author*.
>>
>> Thanks and regards,
>> Luis
>> AdWords API Team
>>
>

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Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REQUIRED - POST /api/adwords/ch/v201802/CustomerSyncService

['Michael Cloonan (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hello,

I've gotten word that this issue should be resolved now. Please let me know 
if you are still getting this type of failure so that we can take another 
look.

Regards,
Mike, AdWords API Team

On Monday, April 16, 2018 at 10:33:35 PM UTC-4, Chris wrote:
>
> Hi Luis - we are still encountering the error(s) on the majority of 
> our clientCustomerId values, I can send you some examples of failures if 
> you need them.
>
> On Sunday, April 15, 2018 at 10:59:02 PM UTC-5, Luis Xander Talag (AdWords 
> API Team) wrote:
>>
>> Hi Chris,
>>
>> Thanks for providing the logs. We've received an information that the 
>> issue I was referring to has now been resolved. Could you retry your 
>> requests and check if you still encounter the error on your end?
>>
>> Regards,
>> Luis
>> AdWords API Team
>>
>

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