Hi,

Thanks for reaching out to the Google Ads API Support.

I had to delete your post as I can see that the developer token got 
exposed. Kindly refrain from posting such details on the forum. I highly 
suggest *resetting* 
<https://developers.google.com/google-ads/api/docs/best-practices/developer-token-reset>
 your 
developer token since it got exposed publicly. A reset will *immediately 
invalidate* your previous token, so any API requests using the old token 
will fail. However, a reset will *not* trigger a re-review and approval for 
the new developer token. You can start using the new developer token 
immediately. 

Here’s the below redacted forum concern for reference:

*“Hi Team,*


*I'm a TAM on the Google Cloud SF Enterprise Team. My Google Cloud Customer 
Mixpanel is having a production issue related to their integration with 
thee Ads API.*


*TL;DR is that they were relying on the AdWords API to sync cohorts from 
Mixpanel to Google Ads and that endpoint is no longer functioning. While 
trying to migrate from the old AdWords API to the latest Google Ads API (as 
recommended **here* 
<https://developers.google.com/google-ads/api/docs/sunset-dates>*), 
Mixpanel has run into an issue.This has production impact for them: 
customers that were using the Google Ads integration Mixpanel offers to 
sync their cohorts to Google Ads haven’t been able to do starting Jan 15th 
or so.*


*Mixpanel's Customer ID: 247-586-0313*


*Please let me know what's the best possible avenue to resolve this.”*

 

However, for us to investigate errors you are encountering using the new 
Google Ads API, could you please provide us the complete logs in the format 
of the *request* 
<https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
 and *response* 
<https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
 logs 
along with request-id as seen in their respective links?

In addition, we recommend enabling logging to capture complete details if 
any error occurs by navigating to the Client libraries > Your client 
library (ex Java) > Logging documentation, which you can access from this 
*link* <https://developers.google.com/google-ads/api/docs/client-libs>. 

You may send the complete logs via reply privately to author option.

Regards,


[image: Google Logo]

Yasar
Google Ads API Team
 

On Saturday, February 4, 2023 at 2:23:46 AM UTC+8 Google Ads API and 
AdWords API Forum wrote:

> Re-posting the last inquiry (
> https://groups.google.com/g/adwords-api/c/cTydhS3pMTg) from the forum as 
> it wasn't routed to our support queue.
>
> Regards,
> Carmela
> Google Ads API Team
> On Friday, February 3, 2023 at 9:21:45 AM UTC+8 Arvind Vijayanand wrote:
>
>> Hi Team,
>>
>> I'm a TAM on the Google Cloud SF Enterprise Team. My Google Cloud 
>> Customer Mixpanel is having a production issue related to their integration 
>> with thee Ads API.
>>
>> TL;DR is that they were relying on the AdWords API to sync cohorts from 
>> Mixpanel to Google Ads and that endpoint is no longer functioning. While 
>> trying to migrate from the old AdWords API to the latest Google Ads API (as 
>> recommended here 
>> <https://developers.google.com/google-ads/api/docs/sunset-dates>), 
>> Mixpanel has run into an issue.This has production impact for them: 
>> customers that were using the Google Ads integration Mixpanel offers to 
>> sync their cohorts to Google Ads haven’t been able to do starting Jan 15th 
>> or so.
>>
>> Mixpanel's Customer ID: 247-586-0313
>> dev token for the Mixpanel Account: T230vCbp8ySNQyM0z5cY-A
>>
>> Please let me know what's the best possible avenue to resolve this.
>>
>

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