Re: Is it possible to create 9:16 image in display ad?

2024-06-11 Thread 'venum' via Google Ads API and AdWords API Forum 
Sorry, i mean a responsive display ad, not search ad.

On Tuesday, June 11, 2024 at 1:59:08 PM UTC+2 venum wrote:

> Hello,
>
> we are trying to recreate a *responsive search ad* that we have already 
> created in the UI. here is an example of the image we have uploaded in the 
> UI:
>
> [image: image.png]
> As you can see the *portrait image* is in *9:16.*
>
> However, in the documentation 
> https://developers.google.com/google-ads/api/fields/v16/ad_group_ad
> there is no mention of a 9:16 portrait image. Only 4:5.
>
> Can somebody confirm if its possible to create a 9:16 portrait image 
> through the google ads api?
>

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Re: No Response on Google Ads API Token Application (basic access)

2024-05-27 Thread 'venum' via Google Ads API and AdWords API Forum 
We are having the same issue. Multiple attempts over 2 months (also through 
the form to contact the compliance team) and no response. MCC   196-628-0874

On Friday, May 24, 2024 at 11:23:48 AM UTC+2 Dimas wrote:

> Hello!
>
> We have not received any updates from Google regarding our application for 
> Google Ads API basic access. It has been 1 week since I applied for it, and 
> I have already contacted Contact Google Ads API Compliance through this 
> form , I 
> did it twice already but again I have not heard anything back from Google.
>
> I have checked and I can confirm that my API contact email in the Google 
> Ads API Center is accurate. I also checked spam folder but I could not find 
> any single reply from Google.
>
> Our development on the API is done using the test account and we can't 
> continue further pushing this into production without the basic access. 
> This is very urgent for us to get a response from Google as soon as 
> possible so we can continue the work. My MCC ID is *993-264-0682*
>
> Thank you for your help, please let me know of any updates.
>
> Kind regards,
> Dimas Adika Bimawan

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Re: once again no response from ads api basic access application

2024-05-26 Thread 'venum' via Google Ads API and AdWords API Forum 
Can you please check for my why im not getting any response? Our manager ID 
is  196-628-0874
On Saturday, May 25, 2024 at 12:20:47 PM UTC+2 venum wrote:

> Thank you for the response, but i have already done this with no response.
>
> On Friday, May 24, 2024 at 6:31:32 PM UTC+2 Google Ads API Forum Advisor 
> wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team. 
>>
>> Kindly note that the Google Ads account access related issues are out of 
>> scope for the Google Ads API support team as our team specializes in Google 
>> Ads API  related 
>> concerns and technical implementations only. I would suggest you to reach 
>> out to the Ads Compliance team by using this form link 
>> . 
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02tJ5Hw:ref" (ADR-00236396)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: once again no response from ads api basic access application

2024-05-25 Thread 'venum' via Google Ads API and AdWords API Forum 
Thank you for the response, but i have already done this with no response.

On Friday, May 24, 2024 at 6:31:32 PM UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> Kindly note that the Google Ads account access related issues are out of 
> scope for the Google Ads API support team as our team specializes in Google 
> Ads API  related 
> concerns and technical implementations only. I would suggest you to reach 
> out to the Ads Compliance team by using this form link 
> . 
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tJ5Hw:ref" (ADR-00236396)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: Once again no response from Ads API Basic Access application

2024-05-24 Thread 'venum' via Google Ads API and AdWords API Forum 

Hello. How come we still havent gotten an update? We had even made a ticket 
with "Contact Google Ads API Compliance" but nothing in return.
On Wednesday, May 22, 2024 at 12:25:44 AM UTC+2 venum wrote:

> We urgently need an update on our applications for Basic Access to the 
> Google Ads API, which we have submitted multiple times over the past two 
> months. Despite our efforts, we have only received one update, and that was 
> due to a previous forum post. This update was not sent to the email 
> associated with our application, nor to the email registered under our 
> "developer details" in the Google Ads API center. Why?
>
> If our application is rejected again, we urgently need to know the exact 
> reason. The one update we received mentioned the need to specify which 
> services we are using, which we have already detailed in our application.
>
> Our manager account ID is 196-628-0874. We do not have a case ID as we 
> have not received any further updates.
>
> Thanks for the assistance. 

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