Re: Batch Jobs Stuck In Running State

2023-02-15 Thread Ershov Aleksandr 
Confirming, we see it as resolved, too

On Wednesday, February 15, 2023 at 5:48:18 AM UTC+4 Ricky Cortopassi wrote:

> As of around 6:30 PM ( Central Time ) , it appears that most all the batch 
> jobs have FINALLY processed and are done ( with 0 errors ). 
>
> Not sure what the cause of this was.. But for now, appears to be back to 
> normal ( seems like these were stuck in RUNNING state for about ~5 Hours , 
> before finally completing. ) 
>
> - Batch Job Crisis of 2023 is hopefully over.. - for now , looking to get 
> some insight on what caused this though. 
>
> Ricky C 
>
> On Tuesday, February 14, 2023 at 4:47:30 PM UTC-6 Ricky Cortopassi wrote:
>
>> Yes, started noticing this around this afternoon... It is at least good 
>> to know that i am not the only one.. i can see in the logs batch jobs that 
>> were OK and DONE up till about 11:30 am ( central time.. is where this 
>> started happening )  Appears to be for ALL of them and even very simple 
>> ones that usually complete in no more than a few seconds at most , but 
>> usually less than a minute. 
>> Hopefully Get some insight into this sooner than later...
>>
>> Ricky C
>>
>> On Tuesday, February 14, 2023 at 4:25:00 PM UTC-6 Ershov Aleksandr wrote:
>>
>>> I'm seeing the same issue, reported an hour ago
>>> https://groups.google.com/g/adwords-api/c/3hh63Pa8Dag
>>>
>>> On Wednesday, February 15, 2023 at 2:18:24 AM UTC+4 Ricky Cortopassi 
>>> wrote:
>>>
>>>> Today, sometime around after noon ( Feb 14th 2023 ). Starting seeing 
>>>> many BATCH JOBS  that are not unusually large ( being STUCK in a RUNNING 
>>>> state for over a few hours in some cases ).  Normally these are expected 
>>>> to 
>>>> and usually do complete in a reasonable amount of time.. expected to FAIL 
>>>> or be DONE. 
>>>>
>>>> Currently there are many that are RUNNING / at 0 PCT completed .. 
>>>>
>>>> Any insight as to what might be causing this? ( the non batch jobs 
>>>> MUTATE requests seems to be working fine at the moment ) 
>>>>
>>>>
>>>> Thanks, 
>>>> Ricky C
>>>>
>>>>
>>>>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/c21b04e6-7f89-429d-927e-37ed30c04f11n%40googlegroups.com.

Re: BatchJobs are running for dozens of minutes with zero progress

2023-02-15 Thread Ershov Aleksandr 
Done, sent you private response.

Thank you, Heidi!

On Wednesday, February 15, 2023 at 12:14:22 PM UTC+4 Google Ads API Forum 
Advisor wrote:

> Hi Ershov,
>
> Thank you for reaching out to us.
>
> Could you kindly elaborate and provide more details on your concern, like 
> a screenshot of what you are seeing, so that we could provide precise 
> guidance accordingly? If you are doing this batch job through the Google 
> Ads API, could you please provide us with the complete API logs (*request* 
> 
>  and* response* 
> 
>  with request-id 
> )
>  
> generated on your end so that we can further check this?
>
> You may then send the requested information via the Reply privately to 
> author option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
> [image: Google Logo] 
> Heidi 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2j0EW9:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/5a567cff-ad4a-44df-a567-d7821ad98e58n%40googlegroups.com.

Re: Batch Jobs Stuck In Running State

2023-02-14 Thread Ershov Aleksandr 
I'm seeing the same issue, reported an hour ago
https://groups.google.com/g/adwords-api/c/3hh63Pa8Dag

On Wednesday, February 15, 2023 at 2:18:24 AM UTC+4 Ricky Cortopassi wrote:

> Today, sometime around after noon ( Feb 14th 2023 ). Starting seeing many 
> BATCH JOBS  that are not unusually large ( being STUCK in a RUNNING state 
> for over a few hours in some cases ).  Normally these are expected to and 
> usually do complete in a reasonable amount of time.. expected to FAIL or be 
> DONE. 
>
> Currently there are many that are RUNNING / at 0 PCT completed .. 
>
> Any insight as to what might be causing this? ( the non batch jobs MUTATE 
> requests seems to be working fine at the moment ) 
>
>
> Thanks, 
> Ricky C
>
>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/3a288c9e-48a5-4cec-934d-dff55072c337n%40googlegroups.com.

BatchJobs are running for dozens of minutes with zero progress

2023-02-14 Thread Ershov Aleksandr 
Hello!

Could you please take a look at the following question?
We have a few batch jobs that have been running for dozens of minutes.
We see it from a few web servers.

Best wishes,
Alexander

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/8ed12e85-a7b6-401c-bdac-fb495c8ba5f9n%40googlegroups.com.

Re: BatchJobService.ListBatchJobResults returns Internal error

2022-07-30 Thread Ershov Aleksandr 
Thank you for providing this feedback!

On Friday, July 29, 2022 at 10:03:04 PM UTC+4 adsapi wrote:

> Hi All - 
>
> I'm a developer relations engineer jumping in to help here. This is a 
> known issue that's currently being worked on. 
>
> For more context - between 2022-07-28 08:50 PDT and 2022-07-29 02:37 PDT 
> there were issues generating metadata for completed batch jobs, which has 
> caused requests to ListBatchJobResults for jobs executed during that 
> timeframe to fail with an error.  There have not been any issues with the 
> execution of batched operations themselves, only the metadata for the 
> results of the operations.
>
> Once I have more details from the investigation I'll follow up here with 
> an update.
>
> Best,
> [image: Google Logo] 
> Ben Karl 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2d2moh:ref
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/40c9946c-f47a-41aa-b2f2-7b4da6e4fe11n%40googlegroups.com.

Re: BatchJobService.ListBatchJobResults returns Internal error

2022-07-29 Thread Ershov Aleksandr 
We've experienced the same error a couple of hours ago across multiple 
accounts.
Could you please take a look at this issue?

On Friday, July 29, 2022 at 11:29:20 AM UTC+4 j@doveconviene.com wrote:

> Hi everybody,
>
> We are having exactly the mentioned error, and the retries do not solve it 
> either. It seems like a problem or perhaps a drop in the Google Ads service.
> I hope you can help us and solve it as soon as possible.
>
> Regards
>
> On Friday, 29 July 2022 at 08:24:14 UTC+2 wes...@channable.com wrote:
>
>> Hi Carmela,
>>
>> We are experiencing the same thing on our end. We can create the batch 
>> jobs, but when we try and ListBatchJobResults, we get an INTERNAL_ERROR. 
>> This has been happening for around 12 hours and retrying isn't helping.
>>
>> On Friday, July 29, 2022 at 7:40:16 AM UTC+2 adsapi wrote:
>>
>>> Hi,
>>>
>>> This is Carmela from the Google Ads API team. Thank you for reaching out 
>>> to us.
>>>
>>> Moving forward to your concern, it appears that you've encountered an 
>>> INTERNAL_ERROR. This error occurs when something unexpected happened while 
>>> processing the request and the API isn't functioning correctly due to a 
>>> bug. However, this is transient in nature and the API request will work 
>>> again when retying it after 30 seconds or some time. That said, please 
>>> retry your request again to see if this error will still occur. 
>>>
>>> However, since you mentioned that the error occurred 100%, then you 
>>> may provide the complete request 
>>> 
>>>  and response 
>>> 
>>>  logs 
>>> with request ID 
>>> 
>>>  and request header 
>>> 
>>>  generated 
>>> on your end for further troubleshooting. You can provide it via *Reply 
>>> privately to author* option. If this option is not available, then send 
>>> it instead on this email address googleadsa...@google.com 
>>> 
>>> .
>>>
>>> Regards,
>>> [image: Google Logo] 
>>> Carmela 
>>> Google Ads API Team 
>>>   
>>>
>>> ref:_00D1U1174p._5004Q2d2moh:ref
>>>
>>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/a58ead63-4316-4ac2-a300-152fe74d773an%40googlegroups.com.

Re: What is the exact Google Ads API v9 sunset date?

2022-05-11 Thread Ershov Aleksandr 
I understand that it could be confidential.

But at least could you please let me know if it's going to be the first 
week or two of June or not?
It's all what I need to know

On Wednesday, May 11, 2022 at 10:19:02 AM UTC+4 Ershov Aleksandr wrote:

>
> Hello, Jakeia Sabrina!
>
> The v10 library for PHP which we're using contains a couple of big changes
> - requires PHP 7.4
> - requires Composer v2.0
>
> So before deploying it to production, we need to make sure that our 
> websites using the Google Ads API php library is fully functional and work 
> without any issues.
> It's a big change and requires time to QA and fix some issues that come 
> along the way.
>
> That's why it's important for us to know what "June/July 2022" means - 
> closer to 1st of June or the 31st of July.
> Since it's only a couple of weeks before the June, we're assuming the 
> worst case scenario (1st of June is the deadline),
> but wanted to know from the Google Ads API team. 
>
> Best wishes,
> Alexander
>
> On Tuesday, May 10, 2022 at 6:51:39 PM UTC+4 adsapi wrote:
>
>> Hello,
>>
>> Thanks for reaching out to the Google Ads API forum. Currently as of time 
>> we can just confirm that v9 will be sunsets in June/July 2022. The exact 
>> date is not announced yet.
>> However, it'll be announced on our Google Ads developer blog 
>> <https://notifications.google.com/g/p/AD-FnExVrqrnG1N7tRT1_hDf55Y3DlbBsqRoFH271YC9TGo6yt2a_nR_WP0NJ3hK4Efwo2y-3ARPVMDN2mc5vPIhEezPDwTlJQSBBnbZe29TBZS5KR-TPdT4MCNX527K7E8bUYG8WJmCSg>
>>  
>> when it gets closer to the date.
>>
>> Feel free to reply back if you have any other questions.
>>
>> Best regards,
>> [image: Google Logo] 
>> Jakeia Sabrina 
>> Google Ads API Team  
>>
>> ref:_00D1U1174p._5004Q2aqeO3:ref
>>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/21ed927a-d101-4156-acb3-bc068a4536c5n%40googlegroups.com.

Re: What is the exact Google Ads API v9 sunset date?

2022-05-11 Thread Ershov Aleksandr 
Could you please let me know if it's going to be the first week or two of 
June or not?
It's all what I need to know


On Wednesday, May 11, 2022 at 10:19:02 AM UTC+4 Ershov Aleksandr wrote:

>
> Hello, Jakeia Sabrina!
>
> The v10 library for PHP which we're using contains a couple of big changes
> - requires PHP 7.4
> - requires Composer v2.0
>
> So before deploying it to production, we need to make sure that our 
> websites using the Google Ads API php library is fully functional and work 
> without any issues.
> It's a big change and requires time to QA and fix some issues that come 
> along the way.
>
> That's why it's important for us to know what "June/July 2022" means - 
> closer to 1st of June or the 31st of July.
> Since it's only a couple of weeks before the June, we're assuming the 
> worst case scenario (1st of June is the deadline),
> but wanted to know from the Google Ads API team. 
>
> Best wishes,
> Alexander
>
> On Tuesday, May 10, 2022 at 6:51:39 PM UTC+4 adsapi wrote:
>
>> Hello,
>>
>> Thanks for reaching out to the Google Ads API forum. Currently as of time 
>> we can just confirm that v9 will be sunsets in June/July 2022. The exact 
>> date is not announced yet.
>> However, it'll be announced on our Google Ads developer blog 
>> <https://notifications.google.com/g/p/AD-FnExVrqrnG1N7tRT1_hDf55Y3DlbBsqRoFH271YC9TGo6yt2a_nR_WP0NJ3hK4Efwo2y-3ARPVMDN2mc5vPIhEezPDwTlJQSBBnbZe29TBZS5KR-TPdT4MCNX527K7E8bUYG8WJmCSg>
>>  
>> when it gets closer to the date.
>>
>> Feel free to reply back if you have any other questions.
>>
>> Best regards,
>> [image: Google Logo] 
>> Jakeia Sabrina 
>> Google Ads API Team  
>>
>> ref:_00D1U1174p._5004Q2aqeO3:ref
>>
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/ed700fbc-4a75-465e-a94f-689d1c6a19d4n%40googlegroups.com.