Re: collab: basic access level waiting time - how long you've been waiting?

[Hoang Ho]

I replied privately, 

Please help me to check. 

Thanks

On Monday, April 15, 2024 at 8:25:05 AM UTC+7 Google Ads API Forum Advisor 
wrote:

> Hello Hoang,
>
> I am sorry to hear that you have had such a rough experience. I heard 
> recently that our API Compliance team has gone through a massive number of 
> approvals, so many people should be seeing approvals or rejections now.
>
> I do want to double-check on something that I find a bit confusing. It 
> appears that the developer token on 652-337-8886 was submitted around April 
> 11. You mentioned that you have been waiting for 1.5 months, but that data 
> doesn't seem to align. Perhaps, you submitted an application for another 
> developer token for another account that you've been waiting for. 
>
> Could you please reply privately to me on the forum and get back to me 
> with the account that you've been waiting longer for? There's a chance the 
> API Compliance team could get slowed down if there are multiple 
> applications for what appears to be the same company, so it would help if 
> we could sort that out first.
>
> Thanks,
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOn73:ref" (ADR-00229597)
>
> Thanks,
>
>   
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>
>
>

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Re: collab: basic access level waiting time - how long you've been waiting?

[Hoang Ho]

Hi Google Team,

Pls check again, I submitted in from March, then i didn't receive any 
feedbacks, that's why I resubmitted again and again and again. That's why 
you can see the last form is April 11. 

Hi Nadine, If you have free time, please email to 
hohuyhoang01011...@gmail.com or ho...@datasenses.io

Thanks

On Monday, April 15, 2024 at 8:25:05 AM UTC+7 Google Ads API Forum Advisor 
wrote:

> Hello Hoang,
>
> I am sorry to hear that you have had such a rough experience. I heard 
> recently that our API Compliance team has gone through a massive number of 
> approvals, so many people should be seeing approvals or rejections now.
>
> I do want to double-check on something that I find a bit confusing. It 
> appears that the developer token on 652-337-8886 was submitted around April 
> 11. You mentioned that you have been waiting for 1.5 months, but that data 
> doesn't seem to align. Perhaps, you submitted an application for another 
> developer token for another account that you've been waiting for. 
>
> Could you please reply privately to me on the forum and get back to me 
> with the account that you've been waiting longer for? There's a chance the 
> API Compliance team could get slowed down if there are multiple 
> applications for what appears to be the same company, so it would help if 
> we could sort that out first.
>
> Thanks,
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOn73:ref" (ADR-00229597)
>
> Thanks,
>
>   
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>
>
>

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Re: collab: basic access level waiting time - how long you've been waiting?

[Hoang Ho]

For me, I have waiting 1.5 months without receiving any feedback. Just an 
email cced other team to investigate. And leave me alone.

So now, I have to spam all email thread like this thread to ask about my 
case 

My mcc: 652-337-8886 

This is the first time, I saw one Google working very slow like this. Even 
I submitted at least 5 times to this form 
https://support.google.com/adspolicy/contact/contact_ads_api  

Thanks

On Wednesday, April 3, 2024 at 12:27:07 AM UTC+7 Google Ads API Forum 
Advisor wrote:

> Hello All,
>
> The members of my Google Ads API team have heard from our API developers 
> about the developer token approval wait time being longer than usual, and 
> we’ve escalated this problem. My team agrees with you that this wait time 
> is quite stressful and needs to be addressed. The API Compliance team is 
> working on multiple solutions to improve the situation, and I’m working to 
> push these solutions along faster. 
>
> In the meantime, if you haven't reached out on 
> https://support.google.com/adspolicy/contact/contact_ads_api and chosen 
> 'I'm waiting to hear back about my API application! Help!', then please do 
> so. I’ve heard from multiple API developers that this can help move an 
> application along. That’s the best option right now rather than pinging 
> this thread.
>
> Thanks for sharing your concerns,
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOn73:ref" (ADR-00229597)
>
>   
> [image: Google Logo] 
> Nadine Wang 
> Google Ads API Team 
>
>
>

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Re: basic access token

[Hoang Ho]

Anyone here to help my case

On Friday, March 15, 2024 at 2:47:24 PM UTC+7 Hoang Ho wrote:

> Hello, Anyone here ?
>
> On Wednesday, March 13, 2024 at 1:47:31 PM UTC+7 Hoang Ho wrote:
>
>> Hi Google team,
>>
>> I have same issue, Didn't see any feedback since submitting the form 3 
>> weeks ago.
>>
>>
>>- Google Ads Manager Account (MCC) ID : 652-337-8886
>>
>>
>>- Case ID: Not available
>>- Access level: Basic access
>>
>> Please help me to check :(. I really really need for my business 
>> running. 
>>
>> Thank a lot
>>
>> On Wednesday, March 13, 2024 at 4:47:01 AM UTC+7 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for getting back to us.
>>>
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> The user has applied for the API access with the below details. 
>>>
>>>
>>>
>>>- Google Ads Manager Account (MCC) ID : 377-518-4607 
>>>
>>>
>>>- Case ID: Not available 
>>>- Access level: Basic access 
>>>
>>> Do reach out to the Google Ads API 
>>> <https://developers.google.com/google-ads/api/docs/start> support team 
>>> for any queries related to the API.
>>>   
>>> This message is in relation to case 
>>> "ref:!00D1U01174p.!5004Q02rzmUw:ref" (ADR-00226434)
>>>
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: basic access token

[Hoang Ho]

My case is still pending  for months .. why why why why why why why 
why why why why why why why why why why

On Friday, March 15, 2024 at 2:47:24 PM UTC+7 Hoang Ho wrote:

> Hello, Anyone here ?
>
> On Wednesday, March 13, 2024 at 1:47:31 PM UTC+7 Hoang Ho wrote:
>
>> Hi Google team,
>>
>> I have same issue, Didn't see any feedback since submitting the form 3 
>> weeks ago.
>>
>>
>>- Google Ads Manager Account (MCC) ID : 652-337-8886
>>
>>
>>- Case ID: Not available
>>- Access level: Basic access
>>
>> Please help me to check :(. I really really need for my business 
>> running. 
>>
>> Thank a lot
>>
>> On Wednesday, March 13, 2024 at 4:47:01 AM UTC+7 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for getting back to us.
>>>
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> The user has applied for the API access with the below details. 
>>>
>>>
>>>
>>>- Google Ads Manager Account (MCC) ID : 377-518-4607 
>>>
>>>
>>>- Case ID: Not available 
>>>- Access level: Basic access 
>>>
>>> Do reach out to the Google Ads API 
>>> <https://developers.google.com/google-ads/api/docs/start> support team 
>>> for any queries related to the API.
>>>   
>>> This message is in relation to case 
>>> "ref:!00D1U01174p.!5004Q02rzmUw:ref" (ADR-00226434)
>>>
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: basic token application delays

[Hoang Ho]

My mcc: 652-337-8886

I have been waiting for months without any feedback.

Such a terrible

On Wednesday, April 10, 2024 at 8:16:28 AM UTC+7 Tariq Syed wrote:

> Hi,
>
> Its been a while. Is there some action item we need to complete or its 
> just on the backlog with the compliance team currently?
>
> Thanks,
> Tariq
>
> On Thursday 4 April 2024 at 08:30:42 UTC+1 Google Ads API Forum Advisor 
> wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you have submitted an 
>> application for the basic access. Since the access requests are handled by 
>> the Google Ads API Compliance team, we are transferring the case to the Ads 
>> API Compliance team.
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for the basic access with the below 
>> details. 
>>
>>- Google Ads Manager Account (MCC) ID: 612-498-3731 <(612)%20498-3731>
>>. 
>>- Case ID: The user is saying that they don't have a Case ID. 
>>
>> Do reach out to the Google Ads API 
>>  support team 
>> for any queries related to the API.
>>
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02tOqy3:ref" (ADR-00229905)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>  
>>
>>

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Re: Google Ads Basic Access Request

[Hoang Ho]

My Manager Account ID: 652-337-8886

I have been waiting for months without any reply. It's terrible, Don't have 
any contact line or anything for me to know what's happening in Google API 
Team. 

Disappointed. And this support groups is just working like a ROBOT. Just ok 
I know this issue and forward to related team  





On Wednesday, April 10, 2024 at 8:17:18 AM UTC+7 Pedro Ceriotti wrote:

> Hi,
>
> I've been trying to get Basic Access to the Google Ads API for a couple of 
> weeks now, but I never heard back from Google in any of the applications I 
> submitted. 
>
> Can you please get in touch so I can understand the status of my 
> application and if there's anything wrong with my applicatio? We're really 
> looking forward to use the API, as it's part of our product roadmap. 
>
> My Google Ads Manager account ID is: 955-941-9827
>
> Thanks,
>

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Re: Google Ads Basic Access Request

[Hoang Ho]

For me,  waiting for a months without any reply. My manager account id 
652-337-8886

I don't know why

Terrible


On Wednesday, April 10, 2024 at 8:17:18 AM UTC+7 Pedro Ceriotti wrote:

> Hi,
>
> I've been trying to get Basic Access to the Google Ads API for a couple of 
> weeks now, but I never heard back from Google in any of the applications I 
> submitted. 
>
> Can you please get in touch so I can understand the status of my 
> application and if there's anything wrong with my applicatio? We're really 
> looking forward to use the API, as it's part of our product roadmap. 
>
> My Google Ads Manager account ID is: 955-941-9827
>
> Thanks,
>

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Re: basic access token

[Hoang Ho]

Hello, Anyone here ?

On Wednesday, March 13, 2024 at 1:47:31 PM UTC+7 Hoang Ho wrote:

> Hi Google team,
>
> I have same issue, Didn't see any feedback since submitting the form 3 
> weeks ago.
>
>
>- Google Ads Manager Account (MCC) ID : 652-337-8886
>
>
>- Case ID: Not available
>- Access level: Basic access
>
> Please help me to check :(. I really really need for my business 
> running. 
>
> Thank a lot
>
> On Wednesday, March 13, 2024 at 4:47:01 AM UTC+7 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for getting back to us.
>>
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> The user has applied for the API access with the below details. 
>>
>>
>>
>>- Google Ads Manager Account (MCC) ID : 377-518-4607 
>>
>>
>>- Case ID: Not available 
>>- Access level: Basic access 
>>
>> Do reach out to the Google Ads API 
>> <https://developers.google.com/google-ads/api/docs/start> support team 
>> for any queries related to the API.
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02rzmUw:ref" (ADR-00226434)
>>
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: basic google ads api access approval

[Hoang Ho]

Hi Google team,

I have same issue, Didn't see any feedback since submitting the form 3 
weeks ago.


   - Google Ads Manager Account (MCC) ID : 652-337-8886


   - Case ID: Not available
   - Access level: Basic access

Please help me to check :(. I really really need for my business 
running. 

Thank a lot

On Friday, March 15, 2024 at 7:33:02 AM UTC+7 Google Ads API Forum Advisor 
wrote:

> Hi Nick,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 458-156-3519 
>- Case ID: 2-867635538, 4-224035674 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzycI:ref" (ADR-00227364)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: basic access token

[Hoang Ho]

Hi Google team,

I have same issue, Didn't see any feedback since submitting the form 3 
weeks ago.


   - Google Ads Manager Account (MCC) ID : 652-337-8886


   - Case ID: Not available
   - Access level: Basic access

Please help me to check :(. I really really need for my business 
running. 

Thank a lot

On Wednesday, March 13, 2024 at 4:47:01 AM UTC+7 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> The user has applied for the API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID : 377-518-4607 
>
>
>- Case ID: Not available 
>- Access level: Basic access 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzmUw:ref" (ADR-00226434)
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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