Hi Support Team,

we've faced the same problem as most of reporters here - no feedback about 
our application for Basic Access to the Google Ads API. 
I see that some people provide Case ID but we haven't received any - no 
confirmations with Case id after application form submission, nor after 
sending request to Compliance team via 
https://support.google.com/adspolicy/contact/contact_ads_api.

Google Ads manager account (MCC) ID* - 721-712-8182*
Contact email:* ad...@leeloo.ai*

This a very critical issue for our product. There are more 3 000 
enterprises that use our platform waiting for the feature to work.

I'd appreciate your assistance, 
Iryna

On Tuesday, May 14, 2024 at 7:45:20 AM UTC+3 Al-Ridhaa Khan wrote:

> Hi @Compliance Team
>
> Its been almost 2 months since request Basic API Access and I have not 
> received any feedback from your team, tonnes of emails and support tickets 
> logged with no response
>
> Please could you provide feedback on case [4-6901000036155] with MCC ID 
> 783-593-1046
>
> I look forward to hearing from you! 
>
> On Friday 10 May 2024 at 09:49:42 UTC+2 Google Ads API Forum Advisor wrote:
>
>> Hi,
>>
>> ++@Compliance team, please assist the user with the API - Basic access 
>> request.
>>
>> Summary: The user has applied for basic access with the below details.
>>
>>    - 
>>    
>>    Google Ads Manager Account (MCC) ID: 551-077-6514
>>    
>>
>>    - 
>>    
>>    Cases ID: User says that they did not have the case ID
>>    
>>
>>    
>> Do reach out to the Google Ads API support 
>> <https://developers.google.com/google-ads/api/docs/start> team for any 
>> queries related to the API.
>>
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02luRGT:ref" (ADR-00181395)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>
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