Re: basic access tokens

[Josh Noren]

Following up here again as I have not heard back from the compliance team 
since their only response. Their response said it was being expedited. That 
was 2 weeks ago..

The lack of service is ridiculous 

On Wednesday, May 8, 2024 at 8:15:56 PM UTC-4 Josh Noren wrote:

> Good afternoon,
>
> Following up AGAIN.
>
> <https://buzzrx.com/> 
> JOSH NOREN
> IT Manager | BuzzRx <https://buzzrx.com/>
> P: 954-361-4751
> E: joshua...@buzzrx.com
> Prescription Prices That Won't Sting
> [image: Instagram] <https://www.instagram.com/buzzrx/>[image: Facebook] 
> <https://www.facebook.com/BuzzRxCard>[image: Twitter] 
> <https://twitter.com/buzzrxcard>[image: LinkedIn] 
> <https://www.linkedin.com/company/buzzrxcard>[image: Apple] 
> <https://apps.apple.com/us/app/buzzrx-prescription-discounts/id1521857953>[image:
>  
> Google Play] 
> <https://play.google.com/store/apps/details?id=io.pdcgs.buzzrxconsumer=en_US=US>
>
> This email, and any files transmitted with it, is confidential information 
> intended only for the use of the individual or entity named above. If the 
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> e-mail and delete the original message.
>
> On Tue, May 7, 2024 at 9:34 AM Josh Noren  wrote:
>
>> Manager Account ID 785-402-8992 <(785)%20402-8992> in ticket 
>> 7-540136290
>>
>> It has been over a month without an update. 
>>
>> On Sunday, April 28, 2024 at 7:58:19 PM UTC-4 Google Ads API Forum 
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for providing the additional information.
>>>
>>> As informed earlier that the access requests are handled by the Google 
>>> Ads API Compliance team, we are transferring the case to the Ads API 
>>> Compliance team.
>>>
>>>
>>> @Compliance team, please confirm if you are able to assist the user.
>>>
>>> Summary: The user has applied for basic access with the below details. 
>>>
>>>- Google Ads Manager Account (MCC) ID: 785-402-8992 
>>><(785)%20402-8992> 
>>>- Case ID: User is saying that they never got a case ID.
>>>
>>>
>>>- Access type: Basic API access 
>>>
>>> Do reach out to the Google Ads API 
>>> <https://developers.google.com/google-ads/api/docs/start> support team 
>>> for any queries related to the API.
>>>
>>>   
>>> This message is in relation to case 
>>> "ref:!00D1U01174p.!5004Q02tPGwS:ref" (ADR-00232102)
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>
>> This email, and any files transmitted with it, is confidential 
>> information intended only for the use of the individual or entity named 
>> above. If the reader of this message is not the intended recipient or the 
>> employee or agent responsible to deliver it to the intended recipient, you 
>> are hereby notified that any dissemination, distribution, or copying of 
>> this communication is strictly prohibited. If you have received this 
>> communication in error, please immediately notify the sender by return 
>> e-mail and delete the original message.
>
>
> This email, and any files transmitted with it, is confidential information 
> intended only for the use of the individual or entity named above. If the 
> reader of this message is not the intended recipient or the employee or 
> agent responsible to deliver it to the intended recipient, you are hereby 
> notified that any dissemination, distribution, or copying of this 
> communication is strictly prohibited. If you have received this 
> communication in error, please immediately notify the sender by return 
> e-mail and delete the original message.


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Re: basic access tokens

[Josh Noren]

Can you please ask the API team to bump this up? It was expedited two weeks
ago and I have heard nothing. That doesn't sound like expediting to me.

Manager Account ID 785-402-8992 in ticket 7-540136290



<https://buzzrx.com/>
JOSH NOREN
IT Manager | BuzzRx <https://buzzrx.com/>
P: 954-361-4751
E: joshua.no...@buzzrx.com
Prescription Prices That Won't Sting
[image: Instagram] <https://www.instagram.com/buzzrx/>[image: Facebook]
<https://www.facebook.com/BuzzRxCard>[image: Twitter]
<https://twitter.com/buzzrxcard>[image: LinkedIn]
<https://www.linkedin.com/company/buzzrxcard>[image: Apple]
<https://apps.apple.com/us/app/buzzrx-prescription-discounts/id1521857953>[image:
Google Play]
<https://play.google.com/store/apps/details?id=io.pdcgs.buzzrxconsumer=en_US=US>

This email, and any files transmitted with it, is confidential information
intended only for the use of the individual or entity named above. If the
reader of this message is not the intended recipient or the employee or
agent responsible to deliver it to the intended recipient, you are hereby
notified that any dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, please immediately notify the sender by return
e-mail and delete the original message.


On Wed, May 8, 2024 at 12:37 PM Josh Noren  wrote:

> Good afternoon,
>
> Following up AGAIN.
>
> <https://buzzrx.com/>
> JOSH NOREN
> IT Manager | BuzzRx <https://buzzrx.com/>
> P: 954-361-4751
> E: joshua.no...@buzzrx.com
> Prescription Prices That Won't Sting
> [image: Instagram] <https://www.instagram.com/buzzrx/>[image: Facebook]
> <https://www.facebook.com/BuzzRxCard>[image: Twitter]
> <https://twitter.com/buzzrxcard>[image: LinkedIn]
> <https://www.linkedin.com/company/buzzrxcard>[image: Apple]
> <https://apps.apple.com/us/app/buzzrx-prescription-discounts/id1521857953>[image:
> Google Play]
> <https://play.google.com/store/apps/details?id=io.pdcgs.buzzrxconsumer=en_US=US>
>
> This email, and any files transmitted with it, is confidential information
> intended only for the use of the individual or entity named above. If the
> reader of this message is not the intended recipient or the employee or
> agent responsible to deliver it to the intended recipient, you are hereby
> notified that any dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, please immediately notify the sender by return
> e-mail and delete the original message.
>
>
> On Tue, May 7, 2024 at 9:34 AM Josh Noren 
> wrote:
>
>> Manager Account ID 785-402-8992 in ticket 7-540136290
>>
>> It has been over a month without an update.
>>
>> On Sunday, April 28, 2024 at 7:58:19 PM UTC-4 Google Ads API Forum
>> Advisor wrote:
>>
>>> Hi,
>>>
>>> Thank you for providing the additional information.
>>>
>>> As informed earlier that the access requests are handled by the Google
>>> Ads API Compliance team, we are transferring the case to the Ads API
>>> Compliance team.
>>>
>>>
>>> @Compliance team, please confirm if you are able to assist the user.
>>>
>>> Summary: The user has applied for basic access with the below details.
>>>
>>>- Google Ads Manager Account (MCC) ID: 785-402-8992
>>><(785)%20402-8992>
>>>- Case ID: User is saying that they never got a case ID.
>>>
>>>
>>>- Access type: Basic API access
>>>
>>> Do reach out to the Google Ads API
>>> <https://developers.google.com/google-ads/api/docs/start> support team
>>> for any queries related to the API.
>>>
>>>
>>> This message is in relation to case
>>> "ref:!00D1U01174p.!5004Q02tPGwS:ref" (ADR-00232102)
>>>
>>> Thanks,
>>>
>>> [image: Google Logo] Google Ads API Team
>>>
>>>
>>>
>> This email, and any files transmitted with it, is confidential
>> information intended only for the use of the individual or entity named
>> above. If the reader of this message is not the intended recipient or the
>> employee or agent responsible to deliver it to the intended recipient, you
>> are hereby notified that any dissemination, distribution, or copying of
>> this communication is strictly prohibited. If you have received this
>> communication in error, please immediately notify the sender by return
>> e-mail and delete the original message.
>
>

-- 
This email, and any files transmitted with it, is
co

Re: basic access tokens

[Josh Noren]

Good afternoon,

Following up AGAIN.

<https://buzzrx.com/>
JOSH NOREN
IT Manager | BuzzRx <https://buzzrx.com/>
P: 954-361-4751
E: joshua.no...@buzzrx.com
Prescription Prices That Won't Sting
[image: Instagram] <https://www.instagram.com/buzzrx/>[image: Facebook]
<https://www.facebook.com/BuzzRxCard>[image: Twitter]
<https://twitter.com/buzzrxcard>[image: LinkedIn]
<https://www.linkedin.com/company/buzzrxcard>[image: Apple]
<https://apps.apple.com/us/app/buzzrx-prescription-discounts/id1521857953>[image:
Google Play]
<https://play.google.com/store/apps/details?id=io.pdcgs.buzzrxconsumer=en_US=US>

This email, and any files transmitted with it, is confidential information
intended only for the use of the individual or entity named above. If the
reader of this message is not the intended recipient or the employee or
agent responsible to deliver it to the intended recipient, you are hereby
notified that any dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, please immediately notify the sender by return
e-mail and delete the original message.


On Tue, May 7, 2024 at 9:34 AM Josh Noren  wrote:

> Manager Account ID 785-402-8992 in ticket 7-540136290
>
> It has been over a month without an update.
>
> On Sunday, April 28, 2024 at 7:58:19 PM UTC-4 Google Ads API Forum Advisor
> wrote:
>
>> Hi,
>>
>> Thank you for providing the additional information.
>>
>> As informed earlier that the access requests are handled by the Google
>> Ads API Compliance team, we are transferring the case to the Ads API
>> Compliance team.
>>
>>
>> @Compliance team, please confirm if you are able to assist the user.
>>
>> Summary: The user has applied for basic access with the below details.
>>
>>- Google Ads Manager Account (MCC) ID: 785-402-8992 <(785)%20402-8992>
>>- Case ID: User is saying that they never got a case ID.
>>
>>
>>- Access type: Basic API access
>>
>> Do reach out to the Google Ads API
>> <https://developers.google.com/google-ads/api/docs/start> support team
>> for any queries related to the API.
>>
>>
>> This message is in relation to case
>> "ref:!00D1U01174p.!5004Q02tPGwS:ref" (ADR-00232102)
>>
>> Thanks,
>>
>> [image: Google Logo] Google Ads API Team
>>
>>
>>
> This email, and any files transmitted with it, is confidential information
> intended only for the use of the individual or entity named above. If the
> reader of this message is not the intended recipient or the employee or
> agent responsible to deliver it to the intended recipient, you are hereby
> notified that any dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, please immediately notify the sender by return
> e-mail and delete the original message.

-- 
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employee or 
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Re: basic access tokens

[Josh Noren]

Manager Account ID 785-402-8992 in ticket 7-540136290

It has been over a month without an update. 

On Sunday, April 28, 2024 at 7:58:19 PM UTC-4 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for providing the additional information.
>
> As informed earlier that the access requests are handled by the Google Ads 
> API Compliance team, we are transferring the case to the Ads API Compliance 
> team.
>
>
> @Compliance team, please confirm if you are able to assist the user.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 785-402-8992 <(785)%20402-8992> 
>- Case ID: User is saying that they never got a case ID.
>
>
>- Access type: Basic API access 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tPGwS:ref" (ADR-00232102)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>
-- 
This email, and any files transmitted with it, is
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intended only for the use of the individual or entity
named above. If the 
reader of this message is not the intended recipient or the
employee or 
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Re: basic access tokens

[Josh Noren]

Reaching out again. Never heard back. It has been over a month. Ridiculous. 

On Sunday, April 28, 2024 at 7:58:19 PM UTC-4 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for providing the additional information.
>
> As informed earlier that the access requests are handled by the Google Ads 
> API Compliance team, we are transferring the case to the Ads API Compliance 
> team.
>
>
> @Compliance team, please confirm if you are able to assist the user.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 785-402-8992 <(785)%20402-8992> 
>- Case ID: User is saying that they never got a case ID.
>
>
>- Access type: Basic API access 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tPGwS:ref" (ADR-00232102)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>
-- 
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employee or 
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Re: basic access tokens

[Josh Noren]

MCC: 785-402-8992
Never got a case ID

On Monday, April 22, 2024 at 2:34:10 PM UTC-4 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that your query is related to 
> basic API access. Can you confirm with us whether you have applied for 
> basic API access? If yes, share below details. 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>- Google Ads Manager Account ID. 
>
> Please note that access requests are handled by the Google Ads API 
> Compliance team, we are transferring the case to the Ads API Compliance 
> team.
>
> @Compliance team, please confirm if you are able to assist the user.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID:  Requested 
>- Cases ID: Requested 
>- Access type: Basic API access 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tPGwS:ref" (ADR-00232102)
>
> Thanks, 
> [image: Google Logo] Google Ads API Team 
>
>
>
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Re: update on basic level access

[Josh Noren]

Following up. MCC: 785-402-8992

On Wednesday, April 24, 2024 at 9:35:17 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> As the access requests are managed by the Google Ads API Compliance team, 
> I'm looping them back to this thread for further assistance.
>
> @Compliance team,
>
> Could you please assist the user on this access request.
>
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOzPl:ref" (ADR-00230576)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>
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Does the API Compliance Team even exist? Are they dead?

[Josh Noren]

MCC: 785-402-8992
Never got a case ID
Applied almost a month ago

I don't see anyone being successful in getting response from this team. 

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Basic Access Tokens

[Josh Noren]

Has ANYONE in this group had a response from the Google API team? It seems 
like nobody is getting a response for a Basic token and the support is 
basically non existent. 
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Re: update on basic level access

[Josh Noren]

Following up once again and will continue until we receive an expected day 
that this will be complete. 

On Wednesday, April 10, 2024 at 1:47:14 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the Case Id.
>
> Summary: The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 785-402-8992 <(785)%20402-8992> 
>- Cases ID: requested  
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOzPl:ref" (ADR-00230576)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>
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Re: update on basic level access

[Josh Noren]

Good morning. Once again following up on this. 

On Friday, April 12, 2024 at 12:27:42 PM UTC-4 Josh Noren wrote:

> I never received a case ID
>
> On Wednesday, April 10, 2024 at 1:47:14 AM UTC-4 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> By reviewing your concern, I understand that you have submitted an 
>> application for the basic access of Google Ads API developer token and have 
>> not received any update.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team. Can you 
>> kindly provide the following information for the compliance team to further 
>> assist you with your concern: 
>>
>>- Case ID generated from the compliance team in the format 
>>0-0###0 (if there is any generated) 
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request and the user did not receive the Case Id.
>>
>> Summary: The user has applied for the basic access with the below 
>> details. 
>>
>>- Google Ads Manager Account (MCC) ID: 785-402-8992 <(785)%20402-8992> 
>>- Cases ID: requested  
>>
>> Do reach out to the Google Ads API 
>> <https://developers.google.com/google-ads/api/docs/start> support team 
>> for any queries related to the API.
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02tOzPl:ref" (ADR-00230576)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>
> This email, and any files transmitted with it, is confidential information 
> intended only for the use of the individual or entity named above. If the 
> reader of this message is not the intended recipient or the employee or 
> agent responsible to deliver it to the intended recipient, you are hereby 
> notified that any dissemination, distribution, or copying of this 
> communication is strictly prohibited. If you have received this 
> communication in error, please immediately notify the sender by return 
> e-mail and delete the original message.


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Re: update on basic level access

[Josh Noren]

I never received a case ID

On Wednesday, April 10, 2024 at 1:47:14 AM UTC-4 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the Case Id.
>
> Summary: The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 785-402-8992 <(785)%20402-8992> 
>- Cases ID: requested  
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOzPl:ref" (ADR-00230576)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>
-- 
This email, and any files transmitted with it, is
confidential information 
intended only for the use of the individual or entity
named above. If the 
reader of this message is not the intended recipient or the
employee or 
agent responsible to deliver it to the intended recipient, you are
hereby 
notified that any dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this 
communication
in error, please immediately notify the sender by return 
e-mail and delete the
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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Update on Basic Level Access

[Josh Noren]

We applied for Basic Level API access on 4/1/2024 and have not heard back. 
Any ticket or conversation I have had with support has gone nowhere. 

Can I please get an update on the request? Our MCC ID is 785-402-8992

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