Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

[Kevin Liu]

Hi Vishal,

yeah, I followed all the rules there, I want to know if I can get the 
google click time, not the conversion time. By using 
OfflineConversionFeedService, I need to specify the conversionTime myself, 
if you see my SOAP request, you will find out that a valid timezone ID is 
there, but google adwords API returns me a "CONVERSION_PRECEDES_CLICK" 
error. I know the meaning of "CONVERSION_PRECEDES_CLICK" error, but I just 
want to know why this happened. The conversion happened when a user 
finished the signup form on our website (UTC time), it should be after the 
google click time. Could you please help me check on your side?

Thanks,
Kevin

On Friday, September 16, 2016 at 9:56:46 PM UTC+1, Vishal Vinayak (Adwords 
API Team) wrote:
>
> Hi Kevin,
>
> When uploading offline conversions, please follow the validation rules 
> listed on this page 
> .
>  
> To your question, you can get the time by using the 
> OfflineConversionFeedService 
> .
>  
> Also, as long as the conversionTime has a valid timezone ID 
> ,
>  
> your request should be considered valid. 
>
> Hope this helps. Please feel free to revert in case you have more 
> questions.
>
> Regards,
> Vishal, AdWords API Team
>

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CONVERSION_PRECEDES_CLICK error while uploading offline conversions

[Kevin Liu]

Hi,

I encounter this error when I upload offline conversions to google adwords. 
I tried to search online to see if there is any helpful info there, but it 
seems that they didn't work for my case.
I wonder if there is a way that I can check the click time of the gclid. 
The conversion time in our database is in UTC format. So every conversion 
data will be sent to google adwords with the time zone "Etc/GMT", am I 
correct?
The request SOAP body is shown below. I use stars to replace some parts of 
the conversion name here, if you need the exact name, I will reply to you.

>
> 
> 
>   
> ADD
> 
>   CN_htO2Nks8CFWMq0wod58sLwA
>   Dx Registration
>   20160915 192928 Etc/GMT
> 
>   
> 
>   


The response is

http://schemas.xmlsoap.org/soap/envelope/;>
>   
>  xmlns="https://adwords.google.com/api/adwords/cm/v201607;>
>   00053c9db24581e90a3714ce46027a91
>   OfflineConversionFeedService
>   mutate
>   0
>   85
> 
>   
>   
> 
>   soap:Server
>   [OfflineConversionError.CONVERSION_PRECEDES_CLICK @ 
> operations[0].operand]
>   
>  xmlns="https://adwords.google.com/api/adwords/cm/v201607;>
>   [OfflineConversionError.CONVERSION_PRECEDES_CLICK @ 
> operations[0].operand]
>   
> ApiException
>   http://www.w3.org/2001/XMLSchema-instance; 
> xsi:type="OfflineConversionError">
> operations[0].operand
> 
> 
> OfflineConversionError.CONVERSION_PRECEDES_CLICK
> OfflineConversionError
> CONVERSION_PRECEDES_CLICK
>   
> 
>   
> 
>   
> 


If you need anything else, please let me know.

Thanks,

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