Re: Urgent! conversions are not showing up for users in the Google Ads dashboard

2024-09-14 Thread Marc Karam
I re uploaded yesterday's conversions and they showed in the report

On Saturday, September 14, 2024 at 8:08:08 AM UTC+3 Marc Karam wrote:

> Having the same issue since yesterday
>
> On Saturday, September 14, 2024 at 3:38:48 AM UTC+3 Paulo Silva wrote:
>
>> Some users on my platform are not seeing the conversions sent since 
>> yesterday. Normally they view conversions in 4 hours but since yesterday at 
>> 18:00 (UTC -3), the Google API responds that it has successfully received 
>> the conversion but they are not displayed. Can anyone tell me about it?
>>
>

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Re: Urgent! conversions are not showing up for users in the Google Ads dashboard

2024-09-13 Thread Marc Karam
Having the same issue since yesterday

On Saturday, September 14, 2024 at 3:38:48 AM UTC+3 Paulo Silva wrote:

> Some users on my platform are not seeing the conversions sent since 
> yesterday. Normally they view conversions in 4 hours but since yesterday at 
> 18:00 (UTC -3), the Google API responds that it has successfully received 
> the conversion but they are not displayed. Can anyone tell me about it?
>

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Cost is zero in hourly report when conversions are zero

2023-09-20 Thread Marc Karam
Hello, I have an issue with only 1 campaign in the hourly report. The cost 
is only showing when there are conversions in this hour, otherwise the 
clicks are positive, but the cost is 0.
When querying the previous day, the cost to conversions make sense, but on 
the same day it is much lower then expected because of this issue. And the 
issue is only for 1 campaign 20503311243

Here is sample request:

[
{
"results": [
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "124",
"conversions": 0,
"costMicros": "0"
},
"segments": {
"hour": 0
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "111",
"conversions": 4,
"costMicros": "1040"
},
"segments": {
"hour": 2
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "11",
"conversions": 0,
"costMicros": "0"
},
"segments": {
"hour": 3
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "47",
"conversions": 0,
"costMicros": "0"
},
"segments": {
"hour": 4
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "96",
"conversions": 1,
"costMicros": "260"
},
"segments": {
"hour": 5
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "107",
"conversions": 0,
"costMicros": "0"
},
"segments": {
"hour": 6
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "136",
"conversions": 4,
"costMicros": "1040"
},
"segments": {
"hour": 7
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "153",
"conversions": 1,
"costMicros": "260"
},
"segments": {
"hour": 8
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "180",
"conversions": 3,
"costMicros": "780"
},
"segments": {
"hour": 9
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "231",
"conversions": 2,
"costMicros": "520"
},
"segments": {
"hour": 10
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"
},
"metrics": {
"clicks": "288",
"conversions": 5,
"costMicros": "1300"
},
"segments": {
"hour": 11
}
},
{
"campaign": {
"resourceName": 
"customers/2021036121/campaigns/20503311243"

Error uploading Conversion from Manager Account: This customer does not have an import conversion action that matches the conversion action provided

2022-07-06 Thread Marc Karam
Hello,

We're facing trouble when trying to upload a conversion using our Manager 
Account credential to a newly created account managed under this account 
where the campaign and the conversion actions are created.

Here are the request and response logs created from the test we are doing:


*Request---*
{ "customerId": "2021036121", "conversions": [ { "gclid": 
"EAIaIQobChMI-ZrNndDi-AIVK0wVCB3P8AjSEAEYASAAEgIFjPD_BwE", 
"conversionAction": "customers/2021036121/conversionActions/927888394", 
"conversionDateTime": "2022-07-06 05:30:00+03:00", "conversionValue": 1, 
"currencyCode": "USD" } ], "partialFailure": true }


*Response*
Headers: {
  "content-disposition": "attachment",
  "request-id": "xV6vwRc7ReRiqXl8OaCz8w",
  "date": "Wed, 06 Jul 2022 12:02:13 GMT",
  "alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""
}

{ "partialFailureError": { "code": 3, "message": "This customer does not 
have an import conversion action that matches the conversion action 
provided., at conversions[0].conversion_action", "details": [ { "@type": 
"type.googleapis.com/google.ads.googleads.v9.errors.GoogleAdsFailure", 
"@value": 
"CscBCgP4BgkSZFRoaXMgY3VzdG9tZXIgZG9lcyBub3QgaGF2ZSBhbiBpbXBvcnQgY29udmVyc2lvbiBhY3Rpb24gdGhhdCBtYXRjaGVzIHRoZSBjb252ZXJzaW9uIGFjdGlvbiBwcm92aWRlZC4aMiowY3VzdG9tZXJzLzIwMjEwMzYxMjEvY29udmVyc2lvbkFjdGlvbnMvOTI3ODg4Mzk0IiYSDwoLY29udmVyc2lvbnMYABITChFjb252ZXJzaW9uX2FjdGlvbg=="
 
} ] }, "results": [ { } ] }

Partial failures: { "errors": [ { "errorCode": { "conversionUploadError": 
"INVALID_CONVERSION_ACTION" }, "message": "This customer does not have an 
import conversion action that matches the conversion action provided.", 
"trigger": { "stringValue": 
"customers/2021036121/conversionActions/927888394" }, "location": { 
"fieldPathElements": [ { "fieldName": "conversions", "index": 0 }, { 
"fieldName": "conversion_action" } ] } } ] }

Please help,

Thanks in advance.

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Can't upload wbraid conversions

2022-02-21 Thread Marc Karam
We have tried to upload wbraid conversions with google Ads api, and we have 
set the Wbraid parameter and left out Gclid, but on UploadClickConversions 
we receive a Partial Failure , as follow in 
response.PartialFailureError.Message :

"Customer is not allowlisted for accessing this feature., at 
conversions[0].wbraid"

How will we be able to use this feature? Does it require anything special 
for our account?

Thanks,
Mark

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Decimals in Campaign Conversions

2021-12-16 Thread Marc Karam
Hello,

Since Dec 10, 2021 we started seeing decimals in conversions field on our 
Dashboard. 
We want to know what this is related to in the Ads or is it the way we are 
uploading the conversions? Note that we do the offline conversion upload 
using the Google Ads api. 
Here are some campaign Ids that are showing decimal value conversions since 
Dec 10:
13568905435
15416992256

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Error while trying to query asset_group_product_group_view

2021-11-29 Thread Marc Karam
I got the below error when trying to query the 
asset_group_product_group_view although I copied and pasted the query from 
adwords Ads Query Builder :

{{ "errors": [ { "errorCode": { "queryError": 
"PROHIBITED_RESOURCE_TYPE_IN_FROM_CLAUSE" }, "message": "Resource type 
asset_group_product_group_view is not supported for Search and 
SearchStream." } ], "requestId": "eufneRyzgE5fY_bFlcxDUQ" }}
Errors: {[ { "errorCode": { "queryError": 
"PROHIBITED_RESOURCE_TYPE_IN_FROM_CLAUSE" }, "message": "Resource type 
asset_group_product_group_view is not supported for Search and 
SearchStream." } ]}

The query text:

SELECT metrics.impressions, metrics.clicks, metrics.cost_micros, 
asset_group.campaign, asset_group.id, asset_group.name, 
asset_group.resource_name, asset_group_product_group_view.resource_name 
FROM asset_group_product_group_view WHERE segments.date = '2021-11-29'

the link to the query builder page:
https://developers.google.com/google-ads/api/fields/v9/asset_group_product_group_view_query_builder

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