from:"Marcell Buglyó"

Re: API integration error during customer list upload

2022-11-07 Thread Marcell Buglyó

Hello Yasar!

We did the modifications as per instructed, and got a different error:

[2022-11-04T13:07:27.504514+00:00] google-ads.WARNING: Request made: Host: "
googleads.googleapis.com", Method: 
"/google.ads.googleads.v11.services.OfflineUserDataJobService/RunOfflineUserDataJob",
 
CustomerId: 6190469031, RequestId: "YJwCR2fZ6VjRVWnqIvbS0A", IsFault: 1, 
FaultMessage: "["Multiple requests were attempting to modify the same 
resource at once. Retry the request."]"  

[2022-11-04T13:07:27.505704+00:00] google-ads.NOTICE: Request

---

Method Name: 
/google.ads.googleads.v11.services.OfflineUserDataJobService/RunOfflineUserDataJob

Host: googleads.googleapis.com

Headers: {

"x-goog-api-client": "gl-php\/8.1.9 gccl\/16.0.0 gapic\/16.0.0 
gax\/1.17.0 grpc\/1.48.0 rest\/1.17.0 pb\/+n",

"x-goog-request-params": 
"resource_name=customers%2F6190469031%2FofflineUserDataJobs%2F26716031545",

"developer-token": "REDACTED",

"login-customer-id": "2410624162"

}

Request: 

{"resourceName":"customers\/6190469031\/offlineUserDataJobs\/26716031545"}


Response

---

Headers: {

"request-id": "YJwCR2fZ6VjRVWnqIvbS0A",

"date": "Fri, 04 Nov 2022 13:07:27 GMT",

"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""

}


Fault

---

Status code: 3

Details: Request contains an invalid argument.

Failure: 
{"errors":[{"errorCode":{"databaseError":"CONCURRENT_MODIFICATION"},"message":"Multiple
 
requests were attempting to modify the same resource at once. Retry the 
request."}],"requestId":"YJwCR2fZ6VjRVWnqIvbS0A"} 


According to the developers, this example was used: 
https://github.com/googleads/google-ads-php/blob/v16.0.0/examples/Remarketing/AddCustomerMatchUserList.php

Could you help us with this issue too? :)


Thank you for your help and Best Regards,

Marcell

On Friday, 4 November 2022 at 06:10:19 UTC+1 adsapi wrote:

> Hi Marcell,
>
> Thank you for your patience. I’ve got an update from my team.
>
> This is a deadline exceeded error. This could be due to low timeout. 
> However, could you confirm if you’ve set a low timeout? 
>
> As per this *guide* 
> ,
>  
> you may set the timeout to 2 hours or more. You may refer to this *code 
> example * 
> in
>  
> order to use of custom client timeouts. Then you may retry your request, 
> and let us know if you still get said error.
>
> Regards,
> [image: Google Logo] 
> Yasar 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2fzn5P:ref
>

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API integration error during customer list upload

2022-11-03 Thread Marcell Buglyó

Hello!

As the title suggests, we are in the process of integrating our Customer 
lists through the Google Ads API so it refreshes automatically. We got an 
error during upload which halts us and we can't proceed. The error in 
question:

[2022-10-10T10:37:17.752692+00:00] google-ads.NOTICE: Request

---

Method Name: /google.longrunning.Operations/GetOperation

Host: googleads.googleapis.com

Headers: {

"x-goog-api-client": "gl-php\/8.1.9 gccl\/16.0.0 gapic\/16.0.0 
gax\/1.17.0 grpc\/1.48.0 rest\/1.17.0 pb\/+n",

"x-goog-request-params": 
"name=customers%2F6190469031%2Foperations%2FCjRjdXN0b21lcnMvNjE5MDQ2OTAzMS9vZmZsaW5lVXNlckRhdGFKb2JzLzI2MTI0NzY0NzQ3EAs%3D",

"developer-token": "REDACTED",

"login-customer-id": "2410624162"

}

Request:

{"name":"customers\/6190469031\/operations\/CjRjdXN0b21lcnMvNjE5MDQ2OTAzMS9vZmZsaW5lVXNlckRhdGFKb2JzLzI2MTI0NzY0NzQ3EAs="}



Response

---

Headers: {

"request-id": "rLe48mGpbgCP-QrBQteU-w",

"date": "Mon, 10 Oct 2022 10:37:18 GMT",

"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""

}



Fault

---

Status code: 13

Details: Internal error encountered.

Failure: {}

ApiException was thrown with message '{

"message": "Internal error encountered.",

"code": 13,

"status": "INTERNAL",

"details": [

{

"@type": "request-id",

"data": "rLe48mGpbgCP-QrBQteU-w"

}

]

We could really use some help here, we got stuck. :/

}

Best Regards, =)
Marcell

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Re: Customer Match says my Customer ID is Invalid

2022-08-29 Thread Marcell Buglyó

Hello Heidi!

Please find attached the log that the developers sent to me. If you need
further information, feel free to contact me :)

Thank you for the help.

Best Regards,

*Buglyó Marcell*PPC Manager
*Next OOO: 09.27-09.30*
marcell.bug...@intren.hu
1535 Budapest, Pf.: 880.
Tel.: (1) 201-5468
www.intren.hu



On Mon, 22 Aug 2022 at 15:56, Google Ads API Forum Advisor
 wrote:

> Hi Marcell,
>
> Thank you for reaching out to us.
>
> For our team to further investigate this, could you provide to us the
> complete API logs (request
> 
> and response
> 
> with request-id
> )
> generated on your end without reducing the customer id that is getting the
> invalid ? You may then send the requested logs via the Reply privately to
> author option. If this option is not available, you may send the details
> directly to our googleadsapi-supp...@google.com alias instead.
>
> Best regards,
> [image: Google Logo]
> Heidi
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2dmEdO:ref
>

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google-ads (1).log
Description: Binary data

Customer Match says my Customer ID is Invalid

2022-08-22 Thread Marcell Buglyó

Hello!

We wanted to renew our old v7 Customer Match API code to the newest one, 
however one of our accounts ID is flagged as invalid. We get the following 
error:
ApiException was thrown with message '{
"message": "Request contains an invalid argument.",
"code": 3,
"status": "INVALID_ARGUMENT",
"details": [
{
"@type": "type.googleapis.com
\/google.ads.googleads.v11.errors.GoogleAdsFailure",
"errors": [
{
"errorCode": {
"requestError": "INVALID_CUSTOMER_ID"
},
"message": "Invalid customer ID '978668'."
}
],
"requestId": "omDv7EUF7QOxyE7a9wTn6g"
}
]
}'.

This is an account under an MCC, which was perfectly fine receiving 
Customer Data through API before. Is it a common issue or we have something 
unique going on here?

Thanks,
Marcell

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Re: API integration error during customer list upload

API integration error during customer list upload

Re: Customer Match says my Customer ID is Invalid

Customer Match says my Customer ID is Invalid

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