Re: facing "request_error: unknown" for shopping performance reports

[Richard Cutting]

Same here for us. About 6 accounts are working the rest give this error 
when we try to use the shopping performance view so it's definitely a 
problem at Googles end.

On Monday, August 5, 2024 at 9:40:31 AM UTC+1 Yann KERVELLA wrote:

> Encountering the same issues as well on reports that were running since 
> 2022...
>
> Le lundi 5 août 2024 à 10:20:17 UTC+2, Ales Sturala a écrit :
>
>> Here is some more detail:
>>
>> requestId=*465K1mpGUpCQQfEPa2TMTQ*
>>
>> *SELECT segments.product_brand, campaign.id , 
>> campaign.name , metrics.impressions, metrics.clicks, 
>> metrics.cost_micros, metrics.conversions, metrics.conversions_value, 
>> metrics.cost_per_conversion, campaign.status, ad_group.status FROM 
>> shopping_performance_view WHERE metrics.impressions > 0 AND 
>> metrics.cost_micros > 1000 AND campaign.status = 'ENABLED' AND 
>> ad_group.status = 'ENABLED' AND segments.date BETWEEN '2024-02-05' AND 
>> '2024-08-05'*
>>
>> I can see this error in about 8100+ Google Ads accounts this morning.
>>
>>
>> A
>>
>> On Monday 5 August 2024 at 09:57:23 UTC+2 Ales Sturala wrote:
>>
>>> Same error as well! The report is failing suddenly, worked fine for the 
>>> past 1 year so it has to be a problem at Google's side.
>>>
>>> On Monday 5 August 2024 at 09:11:45 UTC+2 Stefan Zehr wrote:
>>>
 We receive the same error message when attempting to load shopping 
 performance data. The error occured around the time of the outage on 
 02.08.24

 Google Ads API Forum Advisor schrieb am Montag, 5. August 2024 um 
 08:56:57 UTC+2:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Based on the provided logs, I understand that you are encountering the 
> "UNKNOWN 
> "
>  
> error. I also noticed that you have provided incomplete logs. Please 
> provide us with the complete API logs (*request* 
> 
>  and *response* 
> 
>  with *request-id* 
> 
>  and *request header* 
> )
>  
> generated at your end.
>
> If you are using a client library and haven't enabled the logging yet, 
> I would request you to enable logging for the specific client library 
> that 
> you are using. You can refer to the guides *Java* 
> 
> , *.Net* 
> 
> , *PHP* 
> 
> , *Python* 
> 
> , *Ruby* 
> 
>  or *Perl* 
> 
>  to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, 
> or *direct private reply* to this email.
>
>
> *This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02vEWTX:ref" (ADR-00260829) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
>  for 
> the upcoming workshop: Performance Max and the Google Ads API!*
>  
>
>
>

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Re: api issue - high latency and deadline exceeded errors all of a sudden

[Richard Cutting]

Working again for me now.

On Wednesday, June 26, 2024 at 6:46:08 PM UTC+1 Matt Dworkin wrote:

> In the logs I'm seeing that a retry needs to wait 900 seconds, so I'm not 
> sure exponential backoff will help. Could that actually end up hurting? 
> Does the "retry time" reset if we send another request before 15 minutes 
> has passed?
>
> On Wednesday, June 26, 2024 at 1:41:32 PM UTC-4 Google Ads API Forum 
> Advisor wrote:
>
>> Jing:
>>
>> There is a known problem in our stack that has been causing these errors. 
>> The root cause has been mitigated but the effects may linger. I don't have 
>> an ETA on when that will be.
>>
>> In the interim, the best strategy on your side is to use an exponential 
>> backoff or reduce the size of your requests.
>>
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02tJTru:ref" (ADR-00244039)
>>
>> Thanks,
>>   
>> [image: Google Logo] 
>> Bob Hancock 
>> Google Ads API Team 
>>
>>
>>

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Re: API Issue - High Latency and deadline exceeded errors all of a sudden

[Richard Cutting]

Same here also seeing a lot of RESOURCE_EXHAUSTED errors and I know we 
haven't !
On Wednesday, June 26, 2024 at 3:50:45 PM UTC+1 Radosław Pociecha wrote:

> We are seeing the same behaviour.
>
> On Wednesday, June 26, 2024 at 4:34:57 PM UTC+2 Jing CHEN wrote:
>
>> The same situation.
>>
>> 在2024年6月26日星期三 UTC+8 22:28:36 写道：
>>
>>> Hi Team, 
>>>
>>> We are facing high latency with the API calls and are also seeing 
>>> deadline exceeded errors for most of the accounts for the past two hours. 
>>> Could you please look into this at the earliest and let us know if there 
>>> is any issue with the API currently.
>>>
>>> Thanks,
>>> Haritha
>>>
>>

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Maximum Target Roas

[Richard Cutting]

Hi,

I'm trying to set the target_roas field for a campaign and I'm getting a 
range error indicating the value is too high. I can't find a maximum value 
anywhere in the documentation - can anyone let me know what this is ?

Thanks,

Richard.

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Re: How to determine a Campaigns type?

[Richard Cutting]

Hi,

Look at the advertising_channel_type on the campaign. This gives you the 
type.

Regards,

Richard.

On Thursday, May 18, 2023 at 10:56:46 AM UTC+1 Omer Can Yucel wrote:

> There is no property for Campaign called type.
>
> On Thursday, 18 May 2023 at 12:56:24 UTC+3 Omer Can Yucel wrote:
>
>> Hello,
>>
>> How to understand a campaign's type through API programmatically?
>> For example, performance max, display, etc.
>>
>> Thanks.
>>
>

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Campaign conversion_lag_bucket query

[Richard Cutting]

Hi,

I'm retrieving the data for our campaigns and have segmented on the 
segments.conversion_lag_bucket field and segments.date (filtered on todays 
date). For some campaigns multiple records are being retrieved for the same 
campaign but with different conversion_lag_bucket values (ranging from 2 to 
17).  Can anyone explain this behaviour ?

Thanks,

Richard.

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Re: Excluding > 1000 items from Performance Max Campaigns

[Richard Cutting]

That should read due to the 1000 item limit on a listing group with each 
listing group excluding 998 items and having an everything else included 
subdivision.

On Wednesday, December 7, 2022 at 4:17:54 PM UTC Richard Cutting wrote:

> Hi,
>
> Is it possible to create a Perfomance Max campaign where I can have 1000+ 
> itemId's that I do not want to be served up by ads, but everything else in 
> the feed can be.
>
> We've tried by creating multiple asset groups in the campaign (due to the 
> 1000 item limit on an asset group) with each asset group excluding 998 
> items and having an everything else subdivision but it appears that the 
> asset groups are being treated separately so if I have an itemId excluded 
> in one asset group the everything else clause in a different asset group 
> will cause that item to be served by ads.
>
> Appreciate that this isn't directly an API question but we are using the 
> Ads API to create the campaigns.
>
> Richard.
>

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Excluding > 1000 items from Performance Max Campaigns

[Richard Cutting]

Hi,

Is it possible to create a Perfomance Max campaign where I can have 1000+ 
itemId's that I do not want to be served up by ads, but everything else in 
the feed can be.

We've tried by creating multiple asset groups in the campaign (due to the 
1000 item limit on an asset group) with each asset group excluding 998 
items and having an everything else subdivision but it appears that the 
asset groups are being treated separately so if I have an itemId excluded 
in one asset group the everything else clause in a different asset group 
will cause that item to be served by ads.

Appreciate that this isn't directly an API question but we are using the 
Ads API to create the campaigns.

Richard.

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Google Ads API and Latency

[Richard Cutting]

Hi,

We are quite heavy users of the Google Ads API (mainly search and 
search_stream) and are starting to see more and more latency issues when 
retrieving even small amounts of data. 

Can anyone give me any insight into how the latency of API responses is 
decided ? We're not busting any quotas and we try to spread out our 
requests.  If we knew for example fetch x bytes of data within a n minute 
period and latency will start to be applied we could adjust our services 
accordingly.

Thanks,

Richard.

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Re: Creating Asset Group on Performance Max Campaign

[Richard Cutting]

I've resolved the issue. What was happening was that the Ads UI let me 
create invalid asset groups when I then tried to copy those asset groups 
programatically using the API's Google doesn't like it.

If your using node you also need to use the MutateOperation rather than 
customer.assetGroup.create(...).

On Wednesday, April 13, 2022 at 2:20:17 PM UTC+1 Richard Cutting wrote:

> Hi,
>
> I'm seeing some odd behaviour when trying to create an Asset Group on a 
> Performance Max campaign.
>
> If I create an Asset Group on a campaign that has been manually created 
> through the UI I can create a new Asset Group through the API calls and 
> then add Assets as required.
>
> If I try to create an Asset Group on a campaign that has been 
> programatically created I get the errors returned as below:
>
> {"errors":[{"error_code":{"asset_group_error":"NOT_ENOUGH_BUSINESS_NAME_ASSET"},"message":"Business
>  
> name asset for a
> valid asset group is not enough.","trigger":{"string_value":"Asset type: 
> business
>
> name"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"request_error":"UNKNOWN"},"message":"The
> error code is not in this version.","trigger":{"string_value":"Asset type:
>
> description"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_HEADLINE_ASSET"},"message":"Headline
> asset for a valid asset group is not 
> enough.","trigger":{"string_value":"Asset type:
>
> headline"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_SQUARE_MARKETING_IMAGE_ASSET"},"message":"Square
> marketing image asset for a valid asset group is not 
> enough.","trigger":{"string_value":"Asset type: square marketing
>
> image"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_DESCRIPTION_ASSET"},"message":"Description
> headline asset for a valid asset group is not 
> enough.","trigger":{"string_value":"Asset type:
>
> description"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_MARKETING_IMAGE_ASSET"},"message":"Marketing
> image asset for a valid asset group is not 
> enough.","trigger":{"string_value":"Asset type: marketing
>
> image"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_LONG_HEADLINE_ASSET"},"message":"Long
> headline asset for a valid asset group is not 
> enough.","trigger":{"string_value":"Asset type: long
>
> headline"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_LOGO_ASSET"},"message":"Logo
> asset for a valid asset group is not 
> enough.","trigger":{"string_value":"Asset type:
>
> logo"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}}],"request_id":"sm01j7ABUgUBnxsIVbypaA"}
>
> It looks like it's complaining about missing assets - but I can't add the 
> assets until I have an asset group resource name.
>
> I'm using the node google-ads-api .
>
> Regards,
>
> Richard.
>
>
>

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Creating Asset Group on Performance Max Campaign

[Richard Cutting]

Hi,

I'm seeing some odd behaviour when trying to create an Asset Group on a 
Performance Max campaign.

If I create an Asset Group on a campaign that has been manually created 
through the UI I can create a new Asset Group through the API calls and 
then add Assets as required.

If I try to create an Asset Group on a campaign that has been 
programatically created I get the errors returned as below:

{"errors":[{"error_code":{"asset_group_error":"NOT_ENOUGH_BUSINESS_NAME_ASSET"},"message":"Business
 
name asset for a
valid asset group is not enough.","trigger":{"string_value":"Asset type: 
business
name"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"request_error":"UNKNOWN"},"message":"The
error code is not in this version.","trigger":{"string_value":"Asset type:
description"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_HEADLINE_ASSET"},"message":"Headline
asset for a valid asset group is not 
enough.","trigger":{"string_value":"Asset type:
headline"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_SQUARE_MARKETING_IMAGE_ASSET"},"message":"Square
marketing image asset for a valid asset group is not 
enough.","trigger":{"string_value":"Asset type: square marketing
image"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_DESCRIPTION_ASSET"},"message":"Description
headline asset for a valid asset group is not 
enough.","trigger":{"string_value":"Asset type:
description"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_MARKETING_IMAGE_ASSET"},"message":"Marketing
image asset for a valid asset group is not 
enough.","trigger":{"string_value":"Asset type: marketing
image"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_LONG_HEADLINE_ASSET"},"message":"Long
headline asset for a valid asset group is not 
enough.","trigger":{"string_value":"Asset type: long
headline"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}},{"error_code":{"asset_group_error":"NOT_ENOUGH_LOGO_ASSET"},"message":"Logo
asset for a valid asset group is not 
enough.","trigger":{"string_value":"Asset type:
logo"},"location":{"field_path_elements":[{"field_name":"operations","index":0}]}}],"request_id":"sm01j7ABUgUBnxsIVbypaA"}

It looks like it's complaining about missing assets - but I can't add the 
assets until I have an asset group resource name.

I'm using the node google-ads-api .

Regards,

Richard.


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Performance Max Campaigns - Limits on Listing Group Filters per Asset Group

[Richard Cutting]

Hi,

I'm using the api to add item id's to a listing group filter for an asset 
group on a performance max campaign and there seems to be a resource limit 
of 1000 items.  This seems very low considering we could add 20,000 item 
id's to a smart campaign.  Can anyone explain the reason for the low limit 
and if there are any plans to raise it ?

Thanks,

Richard.

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Updating Budget on Performance Max Campaign Fails

[Richard Cutting]

Hi,

I'm starting to develop some code (typescript using the Opteo ads api v10) 
to be able to manipulate performance max campaigns.  I can update target 
roas fine but when I try to update the campaign budget I get the following 
error:

{
"error": {
"errors": [
{
"error_code": {
"request_error": "UNKNOWN"
},
"message": "The error code is not in this version.",
"trigger": {
"string_value": "10517463492"
},
"location": {
"field_path_elements": [
{
"field_name": "operations",
"index": 0
},
{
"field_name": "update"
},
{
"field_name": "campaign_budget"
}
]
}
}
],
"request_id": "OahLlFhWuOFM35tv_gok9g"
}
}

I can update the budget of shopping campaigns using the same code.

Richard.

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Creating Smart Ads and adding headline, description, image etc...

[Richard Cutting]

Hi,

I'm currently writing some code to create smart campaigns using the ads 
api.  I can create everything fine - apart from adding the image, 
description, headlines etc to the smart ad.  This all has to be done using 
the UI.

Reading this forum I understand that this is a limitation of the API but 
are there any timelines as to when this would be available ?

Thanks,

Richard.

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