Re: Newbie issue with PHP v6 library

[Tim Relton]

Ben,

The CID you are using is the original fake one I used to originally open 
this question and protect private details.  There is an email as requested 
above by Peter on 3rd December, that I have replied to, that contains all 
the CIDs, keys, api logs and developer keys that are being used.  Can you 
retrieve this file and check again?

Many thanks

On Thursday, 3 December 2020 at 23:40:46 UTC adsapiforumadvisor wrote:

> Hi Tim,
>
> Thanks for this information and for trying out the Google Ads API. I can 
> see a couple issues with the request logs you sent which are independent of 
> the PHP library. I'm a little unsure why you don't receive a more 
> meaningful error message though. I'll help you work through some of the 
> things I can see, but if something specific to the PHP library comes up I'm 
> going to ask you to file an Issue on their GitHub repo, there the 
> maintainers or other users will be able to offer more specialized support.
>
> First, the CID you're using (9876543211) doesn't actually appear to be 
> valid. Second the login-customer-id appears to not only be invalid, but it 
> isn't formatted correctly - it should not include the hyphens as it does in 
> your request.
>
> Have you gone through our Quickstart Guide 
>  
> and followed the instructions on how to create an account and OAuth 
> credentials to make a request to our API? They will explain how to attain a 
> valid Customer ID as well as how to use the login-customer-id header (*you 
> don't always need to include it*).
>
> Here are additional instructions specific to the PHP client library 
> , if 
> you haven't already seen them.
>
> Let me know if you've gone over these yet, and whether you expect that 
> this CID should in fact be valid.
>
> Thanks,
> Ben, Google Ads API Team
>
> ref:_00D1U1174p._5004Q28lAef:ref
>

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Re: Newbie issue with PHP v6 library

[Tim Relton]

Hello,

Thanks for the reply.  Sadly this happens 100% of the time.

>From a terminal window on cPanel

$ cd google-ads-php
google-ads-php]$ php examples/BasicOperations/GetCampaigns.php --customerId 
987-654-3210

also 

google-ads-php]$ php examples/BasicOperations/GetCampaigns.php --customerId 
9876543210 

gives me the same output api.log as sent (obviously with IDs changed).

For some reason I can't send a private reply.  Can you fix this so I can 
send over logs and Manager / Client IDs, keys etc?
On Friday, 27 November 2020 at 09:53:54 UTC adsapiforumadvisor wrote:

> Hi Tim,
>
> Thanks for posting your concern.
>
> The INTERNAL_ERROR 
> 
>  
> usually occurs when something unexpected happened while processing the 
> request such as a bug. However, retrying API request after some time will 
> make it work.
>
> However, if this error is occurring frequently, then please provide the 
> customer ID and complete request and response logs with request ID to 
> investigate. You can provide it via *Reply privately to author* option.
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q28lAef:ref
>

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Newbie issue with PHP v6 library

[Tim Relton]

Hi,

New to this API, so forgive me is this is really basic stuff.

Trying to implement the Get Campaigns test on a manager account with client 
data and I am getting thrown an API log as follows.

[2020-11-26T11:48:21.522935+00:00] google-ads.WARNING: Request made: Host: 
"googleads.googleapis.com", Method: 
"/google.ads.googleads.v6.services.GoogleAdsService/SearchStream", 
CustomerId: 9876543211, RequestId: "", IsFault: 1, FaultMessage: "None"  
[2020-11-26T11:48:21.524949+00:00] google-ads.NOTICE: Request
---
Method Name: /google.ads.googleads.v6.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/7.3.24 gapic\/ gax\/1.6.0 grpc\/1.32.0",
"x-goog-request-params": "customer_id=9876543211",
"developer-token": "REDACTED",
"login-customer-id": "111-222-"
}
Request: 
{"customerId":"9876543211","query":"SELECT campaign.id, campaign.name FROM 
campaign ORDER BY campaign.id"}

Response
---
Headers: {
"date": "Thu, 26 Nov 2020 11:48:21 GMT",
"alt-svc": "h3-29=\":443\"; ma=2592000,h3-T051=\":443\"; 
ma=2592000,h3-Q050=\":443\"; ma=2592000,h3-Q046=\":443\"; 
ma=2592000,h3-Q043=\":443\"; ma=2592000,quic=\":443\"; ma=2592000; 
v=\"46,43\""
}

Fault
---
Status code: 13
Details: Internal error encountered.
Failure: {}  

I have to confess this is driving me slightly mad!  Any guidance would be 
very welcome.

Thanks

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