Requesting convert basic access token to standard access token

[Victoriano Madroñal]

I have submitted the "Google Ads API Standard Access Application" form 3 
times over the course of 3 months.
https://support.google.com/adspolicy/contact/standard_token_application
But I don't have any news or feedback, there is no case id or way to check 
the request status, as any serious company would do.
It is very important for our business as one of our main customers requires 
a certain access fee and we are in risk of losing the customer.

Our MCC Id is 476-364-2293.

Please could you help us?

Thanks 

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Re: requesting convert basic access token to standard access token

[Victoriano Madroñal]

We don't have  Case ID, 
as I metioned there is not feedback neither Case id about form submiting.

Regards

El jueves, 25 de abril de 2024 a las 14:37:51 UTC+2, Google Ads API Forum 
Advisor escribió:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> The access requests are handled by the Google Ads API Compliance team, we 
> are transferring the case to the Ads API Compliance team. Can you kindly 
> provide the following information for the compliance team to further assist 
> you with your concern:
>
>- 
>
>Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated)
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for standard access with the below details.
>
>- 
>
>Google Ads Manager Account (MCC) ID: 476-364-2293
>- 
>
>Cases ID: Requested
>
> Do reach out to the Google Ads API support 
>  team for any 
> queries related to the API.
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tPJJX:ref" (ADR-00232641)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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