Re: Asset based google ads api call extensions are not creating properly

[Vijay Kumargani]

issue resolved when we used CoutryCode as "US" (in capitals). earlier used 
as "us" (in lowercase).
But in the documentation of the code it is mentioned that we can use both 
but it is not working with lowercase.
[image: google-ads-call-extension-issue-02.JPG]

On Thursday, February 3, 2022 at 7:33:10 AM UTC+5:30 adsapi wrote:

> Hi Vijay,
>
> Thank you for reaching out. 
>
> So that our team may take a closer look, could you provide as well the 
> below details : 
>
>- complete Google Ads UI screenshot containing the said asset extension 
>- complete request 
>
> 
>  
>and response 
>
> 
>  
>logs, with the request-id 
>
> ,
>  
>generated when you created the asset extensions 
>- complete logs, similar to the 2nd item, generated when you retrieved 
>the asset extensions 
>
> If you haven't yet, logging can be enabled by navigating to the *Client 
> libraries > Your client library (ex. Java) > Logging* documentation, 
> which you can access from this link 
> .
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2W3a2N:ref
>

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Asset based google ads api call extensions are not creating properly

[Vijay Kumargani]

Hi Team

We are migrating our logic to use asset based extensions from feed 
services. As part of that we creating call extension with below options
CallAsset = new CallAsset
{
CallConversionReportingState = 
CallConversionReportingState.UseResourceLevelCallConversionAction,
CountryCode = "us",
PhoneNumber = "",
CallConversionActionAsConversionActionName = 
ConversionActionName.FromCustomerConversionAction("xx_clientId_xx", 
"xx_converionId_xx")
}

Even though we are setting CountryCode as "us" or "US" and 
CallConversionActionAsConversionActionName after creating the asset in UI 
it is showing Country as"Afghanistan" (may be default) and not associating 
the call conversion.

[image: google-ads-call-extension-issue.JPG]

And while getting extension info from api we are getting correct values for 
country code and conversion action.



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