Re: Getting QuotaCheckError.INVALID_TOKEN_HEADER Error for some requests since April 10

[alexander.daniel via AdWords API Forum]

 Hi,

we are seeing the same error and sometimes it works. We even re-generated 
the developer token in the AdWords API Center but that didn't help. We also 
didn't deploy any changes. For us it the issue started to happen at 18:11 
UTC yesterday (2018-04-09).

Best,
Alexander

On Tuesday, 10 April 2018 11:37:24 UTC+2, Ate Fokkinga wrote:
>
>
> Hi!
>
> We have a connection between our SaaS product and Google Adwords running 
> for several customers. It runs a daily export to Adwords. Starting last 
> night, the exports started failing with a `INVALID_TOKEN_HEADER` error.
>
> There has been no change in our code between the last correct export and 
> the failing export and we haven't changed any settings in the API centre. 
> Furthermore, some requests still occur correctly and others don't.
>
> For example this request is handled correctly:
>
>  xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/; 
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance; 
> xmlns:tns="https://adwords.google.com/api/adwords/mcm/v201802; 
> xmlns:jaxb="http://java.sun.com/xml/ns/jaxb; 
> xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>
>   
>  xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201802; 
> xmlns="https://adwords.google.com/api/adwords/mcm/v201802;>
>   __our_user_agent__
>   __our_developer_token__
>   __our_client_customer_id__
> 
>   
>   
> https://adwords.google.com/api/adwords/mcm/v201802;>
>   
>  xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>CustomerId
>  xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>Name
>  xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>AccountLabels
> 
>   ExcludeHiddenAccounts
>   EQUALS
>   true
> 
>   
> 
>   
>
>
> And this request causes an error:
>
>  xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/; 
> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance; 
> xmlns:tns="https://adwords.google.com/api/adwords/rm/v201802; 
> xmlns:jaxb="http://java.sun.com/xml/ns/jaxb; 
> xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>
>   
>  xmlns:ns1="https://adwords.google.com/api/adwords/rm/v201802; 
> xmlns="https://adwords.google.com/api/adwords/rm/v201802;>
>
>   __our_user_agent__
>   __our_developer_token__
>   __our_client_customer_id__
>
>https://adwords.google.com/api/adwords/rm/v201802;>  
>  xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>Id
>  https://adwords.google.com/api/adwords/cm/v201802;>Name 
>  xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>Status
>  https://adwords.google.com/api/adwords/cm/v201802;>SizeRange 
>  xmlns:cm="https://adwords.google.com/api/adwords/cm/v201802;>IsReadOnly
>   Name EQUALS
>  __some_name__  
>  Status EQUALS
>  OPEN  
>  ListType EQUALS
>  CRM_BASED REMARKETING
>  
> 
>
>
> This causes me to suspect the AdwordsUserList service as a culprit. But I 
> can't explain why the above request would function correctly two days ago, 
> and stop failing with a INVALID_TOKEN_HEADER error yesterday. 
>
> Hopefully you can help me shed light on this topic. I've replaced our 
> userAgent, developerToken and clientCustomerId with other values in the two 
> posted requests.
>

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Re: SizeForSearch of CrmBasedUserList not updated

[alexander.daniel via AdWords API Forum]

Hi Shwetha,

I understand and know what you wrote.

Each week we upload the same emails to Google via the API and we transfer 
183,946 contacts and 36,000 will be shown in SizeForSearch.



*This time we also transferred the same emails, transferred 183,946 
contacts and SizeForSearch only shows 16,000.*Best,
Alexander


On Tuesday, 25 July 2017 19:38:07 UTC+2, Shwetha Vastrad (AdWords API Team) 
wrote:
>
> Hi Alexander, 
>
> When you upload email address using AdwordsUserListService 
> ,
>  
> these email addresses will be processed offline and added to your UserList. 
> These email address must be associated with a Google account. Google will 
> only import a hashed email address if it has details about that email 
> address. So it is possible that you uploaded 183946 hashed emails, but 
> Google only imported 16,000 emails. Please note that the SizeForSearch will 
> be rounded to the two most significant digits.
>
> Regards,
> Shwetha, AdWords API Team.
>

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SizeForSearch of CrmBasedUserList not updated

[alexander.daniel via AdWords API Forum]

Hi,

our QA team uploads the same set of emails via the API each week. I checked 
our logs and the expected 183946 contacts were transferred to Google. The 
expected size for SizeForSearch is 36,000.

But this week the SizeForSearch is only 16,000 even though the audience was 
uploaded already 4 days ago at 2017-07-21 12:53:53.683.

Best,
Alexander

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Audience size: Search <100 but YouTube 34,000 and Display (Gmail only) 35,000

[alexander.daniel via AdWords API Forum]

Hi,

in our QA tests we always use the same contacts to create an audience. On 
4th of Nov and before the sizeForSearch was 34,000. For our tests since 7th 
of Nov sizeForSearch is 0. In the AdWords UI we see following list sizes: 
Search <100; YouTube 34,000; Display (Gmail only) 35,000. Why are contacts 
not matched anymore for search?

Best,
Alexander

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Video Ad Groups missing when querying Ad Groups using User Lists via AdGroupCriterionService

[alexander.daniel via AdWords API Forum]

Hi,

via the AdGroupCriterionService I am querying all ad groups using a user 
list [1]. That works fine but *video campaigns are NOT returned in the 
response*.

Why are video campaigns not in the response?

All the best,
Alex 

[1] SOAP request:
http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance;
  
 xmlns:tns="https://adwords.google.com/api/adwords/cm/v201509; 
xmlns:jaxb="http://java.sun.com/xml/ns/jaxb;>

https://adwords.google.com/api/adwords/cm/v201509; 
xmlns="https://adwords.google.com/api/adwords/cm/v201509;>
**
**



https://adwords.google.com/api/adwords/cm/v201509;>

AdGroupId
UserListId
UserListName

CriteriaType
EQUALS
USER_LIST






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Set Name and Description of CrmBasedUserList

[alexander.daniel via AdWords API Forum]

Hi fellow devs and AdWords API Team,

I want to set the name and description of an existing CrmBasedUserList. I 
always get back an USER_LIST_MUTATE_NOT_SUPPORTED error.

Is it really not possible to set the name and description of an existing 
CrmBasedUserList?

Thanks in advance,
Alex

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Re: Size of User List Differs from Value Displayed in UI

[alexander.daniel via AdWords API Forum]

Hi Yin,

I just resent the message with the SOAP request and the response with *Reply 
privately to author*. Did you get it?

Thanks,
Alex

On Friday, 4 March 2016 16:55:09 UTC+1, Yin Niu wrote:
>
> Hi Alex, 
>
> I am sorry, but I haven't received your reply email. Could you please send 
> the SOAP request and response again? Please click *Reply privately to 
> author* in the forum when responding.
>
> Thanks, 
> Yin, AdWords API Team. 
>

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Re: Size of User List Differs from Value Displayed in UI

[alexander.daniel via AdWords API Forum]

Hi Yin,

I didn't get any private response yet. Is there something wrong 
communication-wise or are you still investigating?

Thanks,
Alex

On Tuesday, 1 March 2016 16:45:25 UTC+1, Yin Niu wrote:
>
> Hi Alex, 
>
> What is the actual size of the email list that you uploaded? Could you 
> please send the SOAP request and response so that we could look into 
> further? Please click *Reply privately to author* in the forum when 
> responding.
>
> Thanks, 
> Yin, AdWords API Team. 
>

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Re: Query "In Process..." State for CrmBasedUserList

[alexander.daniel via AdWords API Forum]

Hi Yin,

thanks for your answer. Is there any chance to have that in the next 
version of the API?

Best,
Alex

On Tuesday, 1 March 2016 16:18:13 UTC+1, Yin Niu wrote:
>
> Hi Alex, 
>
> It takes a while for the userlist to be loaded in AdWords. Once the 
> userlist is loaded, the "In Process" message will disappear. This status is 
> not available in API. 
>
> Thanks,
> Yin, AdWords API Team. 
>

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Size of User List Differs from Value Displayed in UI

[alexander.daniel via AdWords API Forum]

Hi,

I uploaded a CrmBasedUserList via the API. The AdWords UI shows a list size 
(Google Properties) of 33,000 for the audience. But querying the user list 
via the API always returns "size":"0","sizeRange":"LESS_THAN_FIVE_HUNDRED".

Why does the API not return the same size the UI displays?

Best,
Alex

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Query "In Process..." State for CrmBasedUserList

[alexander.daniel via AdWords API Forum]

Hi,

After uploading a CrmBasedUserList via the API it is processed. The AdWords 
UI shows "In Process..." below the user list. How can this information be 
queried via the API?

Best,
Alex

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Max number of days for membershipLifeSpan in CrmBasedUserList (v201509 AdWords API)

[alexander.daniel via AdWords API Forum]

Dear AdWords API Team and fellow devs,

when creating a CrmBasedUserList via the v201509 AdWords API the maximum 
value accepted for membershipLifeSpan is 180 days although the documentation 

 says 
540 days. Is this an issue in the API or in the documentation? 

Best,
Alex

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Membership duration bound to user list or to ad?

[alexander.daniel via AdWords API Forum]

Dear AdWords API Team and fellow devs,

what I got from the docs so far:

Membership duration is the number of days a user's cookie stays on your 
remarketing list.

How it works: When you create a remarketing list, you decide how long a 
visitor's cookie stays on your list if that person doesn't visit your site 
again.

Can you please comment on my educated guesses:

   1. Membership duration for a visitor depends on the site of the ad. If he 
visits the site within the membership duration he stays on the list. This is 
tracked via Google search or a Google pixel added to the site.
   2. The members in the user lists stay the same because whether somebody is 
in/out is tracked via the ad associated with a site. Therefore when creating a 
new campaign with ad group and ad the whole user list is used.
   3. When a user is added to the user list via the API after ad creation the 
membership duration starts at that very moment.

Best,
Alex

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