Re: getting a lot of authentication errors

2019-04-30 Thread mspierenburg via AdWords API and Google Ads API Forum 
Hi Mike,

The error seems to be more frequent now.
Is there already any update on this?

Kind regards,

Manuel

On Monday, April 29, 2019 at 4:28:21 PM UTC+2, googleadsapi-forumadvisor 
wrote:
>
> Hello,
>
> We've gotten a few reports of this issue. I'm following up with the 
> engineering team to try to determine the cause, and will post here with any 
> updates.
>
> Regards,
> Mike, Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> https://ads-developers.googleblog.com/search/label/google_ads_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 04/26/19 11:21:10 flowers...@gmail.com  wrote:
>
> I am also experiencing the same issue, using the Java client library. I 
> have been successfully accessing the Ads API to pull reports for multiple 
> client customers via the 'search' endpoint for the last month or so. 
> Starting this morning intermittent 'UNAUTHENTICATED' errors began occurring 
> unpredictably. By unpredictably, I mean:
>
> -API requests using the same immutable Credentials object succeed both 
> prior to and subsequent to the error.
> -If a failed API request is repeated, it may succeed or may fail again.
>
> These errors seem to occur on roughly 10% of API requests. Example:
>
> 19/04/26 10:51:19 WARN summary: FAILURE REQUEST SUMMARY. Method: google.
> ads.googleads.v1.services.GoogleAdsService/Search, Endpoint: googleads.
> googleapis.com:443, CustomerID: x, RequestID: dVfS-
> CY45L7gCmsbebvunw, ResponseCode: UNAUTHENTICATED, Fault: Request is 
> missing required authentication credential. Expected OAuth 2 access token, 
> login cookie or other valid authentication credential. See https://
> developers.google.com/identity/sign-in/web/devconsole-project..
>
> 19/04/26 10:51:19 WARN AdWordsLogIngestion: Exception checking status for 
> customer x
>
> com.google.ads.googleads.v1.errors.GoogleAdsException: errors {
>
>  error_code {
>
>authentication_error: AUTHENTICATION_ERROR
>
>  }
>
>  message: "Authentication of the request failed."
>
> }
>
>
> at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
> createException(GoogleAdsException.java:42)
>
>at com.google.ads.googleads.v1.errors.GoogleAdsException$Factory.
> createException(GoogleAdsException.java:34)
>
>
> Again, we have not had any issues accessing the API until this morning. No 
> code or environment changes on our end. Please let me know if you need any 
> more info.
>
>
> On Friday, April 26, 2019 at 4:06:55 AM UTC-4, mspier...@bol.com wrote:
>
> Hi,
>
> We get a lot of authentication errors recently for our api calls. After 
> some retries they sometime work sometimes not:
>
> status = StatusCode.UNAUTHENTICATEDy
> details = "Request is missing required authentication credential. Expected 
> OAuth 2 access token, login cookie or other valid authentication 
> credential. See https://developers.google.com/identity/sign-in/web/
> devconsole-project."
>
> We use the python client with a google-ads.yml file. 
> This worked without any problems until now.
> Is there a problem with the api currently?
>
>
> Regards,
>
> Manuel
>
> -- 
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getting a lot of authentication errors

2019-04-26 Thread mspierenburg via AdWords API and Google Ads API Forum 
Hi,

We get a lot of authentication errors recently for our api calls. After 
some retries they sometime work sometimes not:

status = StatusCode.UNAUTHENTICATED
details = "Request is missing required authentication credential. Expected 
OAuth 2 access token, login cookie or other valid authentication 
credential. See 
https://developers.google.com/identity/sign-in/web/devconsole-project.;

We use the python client with a google-ads.yml file. 
This worked without any problems until now.
Is there a problem with the api currently?


Regards,

Manuel

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Re: Error when trying to retrieve bid modifiers on campaign level

2019-03-20 Thread mspierenburg via AdWords API and Google Ads API Forum 
Hi Anthony,

Thank you for clarification. There was no campaign bid modifier for this 
campaign indeed. 
I didn't realise that this message indicates an empty response. 

Thanks,

Manuel

On Tuesday, March 19, 2019 at 10:19:16 PM UTC+1, googleadsapi-forumadvisor 
wrote:
>
> Hello,
>
> The API request you made doesn't result in an error, rather an empty 
> response. Can you please let me know the campaign ID you are trying to 
> query on so I can check what the issue may be?
>
> Thanks,
> Anthony
> Google Ads API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> http://googleadsdeveloper.blogspot.com/search/label/adwords_api
> https://developers.google.com/adwords/api/community/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>
> On 03/19/19 08:15:06 mspier...@bol.com  wrote:
>
> Hi,
>
> I'm trying to get the campaign bid modifiers via the python library and 
> the GoogleAdsService (v1) like the following:
> q = ('SELECT campaign_bid_modifier.bid_modifier '
>  'FROM campaign_bid_modifier '
>  'WHERE campaign.id = %s' % campaign_id)
> result = ga_service.search(customer_id, query=q)
>
> But I get the following error:
> [2019-03-19 12:53:39,426 - INFO] Request made: ClientCustomerId: xxx, Host
> : googleads.googleapis.com:443, Method: 
> /google.ads.googleads.v1.services.GoogleAdsService/Search, RequestId: xxx, 
> IsFault: False, FaultMessage: None
>
>
> A similar request to retrieve the bid modifiers on ad group level works 
> without a problem.
> What is wrong here?
>
>
> -- 
> -- 
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> Also find us on our blog:
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Error when trying to retrieve bid modifiers on campaign level

2019-03-19 Thread mspierenburg via AdWords API and Google Ads API Forum 
Hi,

I'm trying to get the campaign bid modifiers via the python library and the 
GoogleAdsService (v1) like the following:
q = ('SELECT campaign_bid_modifier.bid_modifier '
 'FROM campaign_bid_modifier '
 'WHERE campaign.id = %s' % campaign_id)
result = ga_service.search(customer_id, query=q)

But I get the following error:
[2019-03-19 12:53:39,426 - INFO] Request made: ClientCustomerId: xxx, Host: 
googleads.googleapis.com:443, Method: 
/google.ads.googleads.v1.services.GoogleAdsService/Search, RequestId: xxx, 
IsFault: False, FaultMessage: None


A similar request to retrieve the bid modifiers on ad group level works 
without a problem.
What is wrong here?


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Re: Change History data is not matching with Adwords interface.

2019-03-11 Thread mspierenburg via AdWords API and Google Ads API Forum 
Hi Dannison,

I had the same issue. I would like to retrieve the change history data 
which is visible in the UI via the Google Ads api but it seems the 
CustomerSyncService does not return this data.
For example I can't see any bid changes and also it is not visible who made 
the change.

Is there another service which can return this information?

Kind regards,

Manuel Spierenburg


On Monday, March 11, 2019 at 7:42:58 AM UTC+1, googleadsapi-forumadvisor 
wrote:
>
> Hi Vijaysinh,
>
> It appears that your issue concerns about the Change History in the Google 
> Ads UI. With this said, you could open your concern to the Advertiser's 
> Community Forum 
>  
> as the product experts are better equipped in assisting you with this.
>
> However, I will answer your concerns about the CustomerSyncService in this 
> thread. The CustomerSyncService 
> 
>  does 
> not return a detailed result of the changes as this will only show campaign 
> and account based changes. This service is not 100% equivalent to the 
> Change History feature in the Google Ads UI. The Change History returns a 
> more detailed result of all the changes made in an account. You may refer 
> to this guide about Change History 
>  for more 
> details. 
>
> Do take note that the CustomerSyncService may return summary of changes 
> that are not visible in the UI. There may be some internal clean-up of data 
> required. For example, change in attribution models based on conversions 
> behavior, change in bidding etc. If you have specific changes that you 
> would like us to check further, please let me know.
>
> Regards,
> Dannison
> AdWords API Team
>
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog and discussion group:
> http://googleadsdeveloper.blogspot.com/search/label/adwords_api
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>
> On 03/09/19 14:14:29 er.parmarvi...@gmail.com wrote:
>
> Hi Team,
>
> I am not getting proper data from adwords api for Change history data.
>
> I have attached my account change history screenshot for date 13th Feb 19 
> to 14th Feb 19 its showing 
>
> *All Change 31 please check in attached screenshot. *
>
> *Account changes = 8 *
> *Ad Changes = 0*
> *Bid Changes = 0*
> *Budget Changes = 14*
> *Conversion Changes = 0*
> *Keyword Changes = 0*
> *Network Changes = 3*
> *Status Changes = 0*
> *Targeting Changes = 13*
>
> *Above sum is also not matching with adwords interface as it say 31 all 
> changes but if you sum above than its 38, please explain why?*
>
> My Adwords Account timezone is Asia/Kolkata.
>
> Using adwords api I am not even getting 31 changes also, please check my 
> attached sample request.
>
> I am getting only 3 changes in response.
>
> Please advise why so much difference in data? How do I get proper and 
> accurate data using api?
>
> I am using PHP.
>
> Thanks & Regards,
> Vijaysinh Parmar. 
>
>
>
>
>
>
>
>
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