CUSTOMER_NOT_ENABLED error in v10

2022-05-11 Thread r10.m...@gmail.com 
Hi Team, 

We are using v10 google ads API in our. We are making listaccessible call 
to get list of direct accessible accounts. For each account, we have used 
below GAQL query to fetch the details of that account. 

*SELECT  customer.id,  customer.descriptive_name,  customer.manager, 
customer.auto_tagging_enabled, customer.status FROM customer WHERE 
customer.status = 'ENABLED'"*;


Using below function to make a request:





* GoogleAdsServiceClient.SearchPagedResponse response; response = 
googleAdsServiceClient.search( SearchGoogleAdsRequest.newBuilder() 
.setQuery(query) .setCustomerId(Long.toString(customerId)) .build());*


Even though we are using Enabled status , still i am seeing 
CUSTOMER_NOT_ENABLED error

```
errors {
  error_code {
authorization_error: CUSTOMER_NOT_ENABLED
  }
  message: "The customer can\'t be used because it isn\'t enabled."
}
request_id: "03obkXEENDCCxVmotA_nvg"


Why the request is still failing with CUSTOMER_NOT_ENABLED error , if i 
have added the *customer.status = 'ENABLED' in *GAQL query. 

Thanks


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Re: Unable to see an adaccount name for which user has manager permission

2021-06-29 Thread r10.m...@gmail.com 
Hi Team,

Apologies for the late reply . The Client Customer Id of the "G Adventures 
API(5849061746)" is  6686213225.

Kindly check for the above details

Thanks
Marketo
On Tuesday, June 15, 2021 at 9:24:05 AM UTC+5:30 adsapi wrote:

> Hi,
>
> Thank you for reaching out. I had to remove your initial posts as it 
> contained the information of your logs.
>
> Moving forward, so our team can have a closer look at the issue, could you 
> provide the client account ID of the "G Adventures API" account? Also is 
> the said account indeed under your MCC/manager account's direct hierarchy?
>
> In addition, you may also note that, if any Google Ads account has been 
> cancelled or inactive, they will no longer be returned in requests using 
> the ManagedCustomerService 
> 
>  
> get requests.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2Iv7Tk:ref
>

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Unable to see an adaccount name for which user has manager permission

2021-06-11 Thread r10.m...@gmail.com 
Hi team , 

We are having customer match feature where before creating a new audience , 
we fetch   the list of adaccount, (customer has access to) using below code.

$adWordsServices = new AdWordsServices();
$customerService = $adWordsServices->get($this->session, 
ManagedCustomerService::class);
$selector = new Selector();
$selector->setFields(array('Name', 'CustomerId', 'CanManageClients'));

This is basically calling get customer of 
https://adwords.google.com/api/adwords/mcm/v201809

below is the soap call 

**

*http://schemas.xmlsoap.org/soap/envelope/"; xmlns*:*ns1*=*
"https://adwords.google.com/api/adwords/cm/v201809"; xmlns*:*ns2*=*
"https://adwords.google.com/api/adwords/mcm/v201809"*>*

**

**

**6686213225**

**REDACTED**

**Marketo (AwApi-PHP, 
googleads-php-lib/38.0.0, PHP/5.6.40)**

**false**

**true**

**

**

**

**

**

**Name**

**CustomerId**

**CanManageClients**

**

**

**

**
However , One of our customer complains that they are not seeing one of the 
account (G Adventures API) which they have proper permission.

Client customer id is 6686213225. 
Response of this API does n't have ad account name ""G Adventures API"
Customer claims that they have proper permission on  this account . 

As this is open forum , I am not posting any token related stuff. 

Let me know if you need more info.





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Re: MutateMembersError.INVALID_USER_LIST_ID Error details

2020-12-23 Thread r10.m...@gmail.com 
Hi,

Below is the audience id:
834418488 : Marketo Emails - Current MQLs, SALs, SQLs - 30D

Below response we got for the above audience.
CrmBasedUserList{dataSourceType=FIRST_PARTY, id=834418488, isReadOnly=true, 
listType=CRM_BASED, name=Marketo Emails - Current MQLs, SALs, SQLs - 30D, 
status=OPEN, uploadKeyType=CONTACT_INFO, userListType=CrmBasedUserList}

On Wednesday, December 23, 2020 at 12:25:08 PM UTC+5:30 adsapiforumadvisor 
wrote:

> Hi,
>
> Thank for posting your concern.
>
> The INVALID_USER_LIST_ID 
> 
>  
> occurs when user list ID provided for the job is invalid. However, since 
> the audience ID is existing in your account, then it should be processed by 
> the API.
>
> With this, could you provide the complete API request and response logs 
> with request ID where we can see this error? You can provide it via *Reply 
> privately to author* option.
>
> As for the question below, I can see in the logs that the returned value 
> is *false* for this audience instead of *true*. With this, please provide 
> the audience ID that is read-only so I can discuss it to the rest of the 
> team.
>
> *Could you please help me to understand why isReadOnly true? Is it 
> something related to account permission?*
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q29U8iw:ref
>

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MutateMembersError.INVALID_USER_LIST_ID Error details

2020-12-22 Thread r10.m...@gmail.com 
Hi Team,

Currently one of our customer has complaining that they are getting "
*MutateMembersError.INVALID_USER_LIST_ID*" error while performing push 
audience through Marketo platform to a CrmBasedUserList.

Audience Id: 834418488 ("Marketo Emails - Current MQLs, SALs, SQLs - 30D")
Account Id: 4093066984

We got below details for the above audience id:

CrmBasedUserList{dataSourceType=FIRST_PARTY, id=6526882883, 
isReadOnly=false, listType=CRM_BASED, name=rElevenExport, status=OPEN, 
uploadKeyType=CONTACT_INFO, userListType=CrmBasedUserList}

Could you please help me to understand why isReadOnly true? Is it something 
related to account permission?


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