Re: 502 bad gateway errors

2023-12-21 Thread Marcel Steinbach
We've been experiencing this too since at least Dec 14ht. 

I1221 14:24:59.766567339   18437 writing.cc:143]   
CLIENT: Ping sent [ipv4:216.58.212.234:443]: max_pings_without_data: 2, 
pings_before_data_required: 1, last_ping_sent_time_: @908452ms
WARNING:google.ads.googleads.client:Request made: ClientCustomerId: 
1541036133, Host: googleads.googleapis.com, Method: 
/google.ads.googleads.v13.services.GoogleAdsService/Search, RequestId: 
None, IsFault: True, FaultMessage: 502:Bad Gateway
WARNING:google_ads_collector:503 502:Bad Gateway, retrying in 1 seconds...
INFO:google_ads_collector:Start fetching data for customer id ***
I1221 14:31:20.516098447   18447 connectivity_state.cc:183]   
 ConnectivityStateTracker client_channel[0x7dc9f4044300]: get current 
state: READY
I1221 14:31:54.549579928   18448 writing.cc:143]   
CLIENT: Ping sent [ipv4:216.58.212.234:443]: max_pings_without_data: 2, 
pings_before_data_required: 1, last_ping_sent_time_: @1323235ms

After that, the client API is stuck for more than 2h now (this is current)
In the last few days, we've even had jobs that were stuck for almost 12 
hours. 

We're using the python google ads sdk google-ads==20.0.0

I can send more details if needed.
On Wednesday, December 20, 2023 at 8:58:55 PM UTC+1 
sandra...@randallreilly.com wrote:

> Everything has been running much better for me since Sunday thankfully. 
> However, perhaps others were or are noticing similar issues.
>
> On Wednesday, December 20, 2023 at 12:02:24 PM UTC-5 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you are getting Bad 
>> Gateway errors from the Google Ads API. In order to assist you further, we 
>> would like to see the uncropped UI screenshot of the issue you are facing. 
>> Also, Kindly provide us with the complete API logs (*request* 
>> 
>>  and *response* 
>> 
>>  with *request-id* 
>> 
>>  and *request header* 
>> )
>>  
>> generated at your end.
>>
>> If you are using a client library and haven't enabled the logging yet, I 
>> would request you to enable logging for the specific client library that 
>> you are using. You can refer to the guides *Java* 
>> 
>> , *.Net* 
>> 
>> , *PHP* 
>> 
>> , *Python* 
>> 
>> , *Ruby* 
>> 
>>  or *Perl* 
>>  
>> to 
>> enable logging at your end. For REST interface requests, you can enable 
>> logging via the curl command by using the -i flag.
>>
>> You can send the details via Reply privately to the author option, or 
>> direct private reply to this email.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02r2tf7:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>  
>>
>>
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Re: 502 Bad Gateway Errors

2023-12-20 Thread GDZ
Lots of it yesterday and today too.

On Thursday, December 14, 2023 at 6:21:04 PM UTC-5 Sandra Brooks wrote:

> Is anyone aware of any issues with the Google Ads API? I am seeing 
> everything from increased latency to no response to 502 bad gateway errors 
> today. Everything was fine yesterday.  I have been trying to look at 
> everything I can, but curious if anyone else is seeing an issue.

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Re: Lots of 502 bad gateway errors

2015-06-12 Thread Nadine Sundquist (AdWords API Team)
Hello Ashley,

I've been monitoring the progress on this, and you should have seen a 
significant improvement throughout the week.

Cheers,
Nadine, AdWords API Team

On Monday, June 8, 2015 at 1:46:47 PM UTC-4, Nadine Sundquist (AdWords API 
Team) wrote:

 Hi Ashley,

 There are no updates, yet. I'll let you know as soon as I hear anything.

 Thanks,
 Nadine, AdWords API Team

 On Saturday, June 6, 2015 at 12:50:23 PM UTC-4, Ashley Xu wrote:

 Hi,

 Did we have any update on this? We are still seeing the issue but it just 
 happened less frequently.

 Thanks
 Ashley

 On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)

*LogDate*
 *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
 5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
 5/29/2015385/30/201565/30/20155



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Re: Lots of 502 bad gateway errors

2015-06-09 Thread Nadine Sundquist (AdWords API Team)
Hi Kristopher,

That error usually has a different root cause than what we're seeing here 
in this thread. If the problem persists, please start a new thread with 
information on your issue.

Thanks,
Nadine, AdWords API Team

On Tuesday, June 9, 2015 at 2:10:02 PM UTC-4, Kristopher Windsor wrote:

 Hi, I am seeing this error much more than usual, starting sometime in the 
 last 2-3 weeks:


 SOAP-ERROR: Parsing WSDL: Couldn't load from 
 'https:\/\/adwords.google.com\/api\/adwords\/cm\/v201502\/AdGroupService?wsdl'
  
 : failed to load external entity \https:\/\/adwords.google.com
 \/api\/adwords\/cm\/v201502\/AdGroupService?wsdl


 Is this error possibly related?

 Thanks, 

 On Monday, June 8, 2015 at 10:46:47 AM UTC-7, Nadine Sundquist (AdWords 
 API Team) wrote:

 Hi Ashley,

 There are no updates, yet. I'll let you know as soon as I hear anything.

 Thanks,
 Nadine, AdWords API Team

 On Saturday, June 6, 2015 at 12:50:23 PM UTC-4, Ashley Xu wrote:

 Hi,

 Did we have any update on this? We are still seeing the issue but it 
 just happened less frequently.

 Thanks
 Ashley

 On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find 
 below the stack trace and the number of failures per day. Could you please 
 help take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at 
 Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)


 *LogDate**NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/20156
 5/4/2015165/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/2015
 45/18/201515/18/201525/19/201515/19/201535/19/201535/20/201515/20/20153
 5/21/201525/26/201515/26/201515/27/201515/27/201545/28/201565/28/20157
 5/29/2015355/29/2015385/30/201565/30/20155



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Re: Lots of 502 bad gateway errors

2015-06-09 Thread Kristopher Windsor
Hi, I am seeing this error much more than usual, starting sometime in the 
last 2-3 weeks:


SOAP-ERROR: Parsing WSDL: Couldn't load from 
 'https:\/\/adwords.google.com\/api\/adwords\/cm\/v201502\/AdGroupService?wsdl'
  
 : failed to load external entity 
 \https:\/\/adwords.google.com\/api\/adwords\/cm\/v201502\/AdGroupService?wsdl


Is this error possibly related?

Thanks, 

On Monday, June 8, 2015 at 10:46:47 AM UTC-7, Nadine Sundquist (AdWords API 
Team) wrote:

 Hi Ashley,

 There are no updates, yet. I'll let you know as soon as I hear anything.

 Thanks,
 Nadine, AdWords API Team

 On Saturday, June 6, 2015 at 12:50:23 PM UTC-4, Ashley Xu wrote:

 Hi,

 Did we have any update on this? We are still seeing the issue but it just 
 happened less frequently.

 Thanks
 Ashley

 On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)

*LogDate*
 *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
 5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
 5/29/2015385/30/201565/30/20155



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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Lots of 502 bad gateway errors

2015-06-08 Thread Nadine Sundquist (AdWords API Team)
Hi Ashley,

There are no updates, yet. I'll let you know as soon as I hear anything.

Thanks,
Nadine, AdWords API Team

On Saturday, June 6, 2015 at 12:50:23 PM UTC-4, Ashley Xu wrote:

 Hi,

 Did we have any update on this? We are still seeing the issue but it just 
 happened less frequently.

 Thanks
 Ashley

 On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)

*LogDate*
 *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
 5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
 5/29/2015385/30/201565/30/20155



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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Lots of 502 bad gateway errors

2015-06-06 Thread Ashley Xu
Hi,

Did we have any update on this? We are still seeing the issue but it just 
happened less frequently.

Thanks
Ashley

On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)

*LogDate*
 *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
 5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
 5/29/2015385/30/201565/30/20155


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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: [2-5816000007232] Lots of 502 bad gateway errors

2015-06-04 Thread Zweitze de Vries
://adwords.google.com/api/adwords/cm/v201409;ADGROUP_PERFORMANCE_REPORT/reportType

   dateRangeType 
 xmlns=https://adwords.google.com/api/adwords/cm/v201409;ALL_TIME/dateRangeType

   downloadFormat 
 xmlns=https://adwords.google.com/api/adwords/cm/v201409;GZIPPED_XML/downloadFormat

   includeZeroImpressions xmlns=
 https://adwords.google.com/api/adwords/cm/v201409;true/includeZeroImpressions

 /reportDefinition

 Response headers:
 Content-Type
 text/html; charset=UTF-8
 Content-Length
 1477
 Date
 Wed, 03 Jun 2015 16:30:43 GMT
 Server
 GFE/2.0

 Note: in case of HTTP 502 we always retry the request three times before
 giving up. In other words, we experienced at least 8 errors. Unfortunately
 we don't log the older requests and responses.

 At the same time (approx 16.30h GMT) we also experienced a timeout, which
 could be related.
 Headers:
 Content-Type
 application/x-www-form-urlencoded
 Authorization
 Bearer ya29.h...uX7W1b
 clientCustomerId
 9861198322
 developerToken
 kNkfox...m9qg_g
 skipReportHeader
 True
 skipReportSummary
 True
 User-Agent
 Adwords API by Maxlead
 Host
 adwords.google.com
 Content-Length
 1106
 Accept-Encoding
 gzip, deflate

 Request:
 ?xml version=1.0?
 reportDefinition
   selector xmlns=https://adwords.google.com/api/adwords/cm/v201409;
 fieldsAccountDescriptiveName/fields
 fieldsAccountCurrencyCode/fields
 fieldsAccountTimeZoneId/fields
 fieldsImpressions/fields
 fieldsExternalCustomerId/fields
   /selector
   reportName 
 xmlns=https://adwords.google.com/api/adwords/cm/v201409;AdwordsReportAccountInfo_All_Time/reportName

   reportType 
 xmlns=https://adwords.google.com/api/adwords/cm/v201409;ACCOUNT_PERFORMANCE_REPORT/reportType

   dateRangeType 
 xmlns=https://adwords.google.com/api/adwords/cm/v201409;ALL_TIME/dateRangeType

   downloadFormat 
 xmlns=https://adwords.google.com/api/adwords/cm/v201409;GZIPPED_XML/downloadFormat

   includeZeroImpressions xmlns=
 https://adwords.google.com/api/adwords/cm/v201409;true/includeZeroImpressions

 /reportDefinition

 Again, a timeout will only stop our processes when it appears four times
 in a row.


 I hope this data helps!



 On Wednesday, June 3, 2015 at 7:06:40 PM UTC+2, Nadine Sundquist (AdWords
 API Team) wrote:

 Hello Ashley,

 I took a look at the errors on our servers. I'm not seeing anything
 unusual that could cause gateway issues. If your SOAP response does not
 have a *requestId*, then the request may not have even made it to our
 servers. I would recommend checking with your network administrator to see
 if you can trace the route of the request.

 Best,
 Nadine, AdWords API Team

 On Tuesday, June 2, 2015 at 5:26:00 PM UTC-4, Ashley Xu wrote:

 Could someone please help to investigate?

 On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below
 the stack trace and the number of failures per day. Could you please help
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector
 serviceSelector)



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Also find us on our blog and Google+:
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https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Lots of 502 bad gateway errors

2015-06-04 Thread Andrey Shetov
We have the same situation here in Russia, a lot of 502 bad gateway 
exceptions from googleads library.

https://lh3.googleusercontent.com/-xs0eT41aB70/VXAv4Yek-KI/ACc/aC-p98qcxnw/s1600/picture296-1.png


  File 
/var/app/.env/local/lib/python2.7/site-packages/googleads/common.py, line 
296, in MakeSoapRequest
for arg in args])
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 521, in __call__
return client.invoke(args, kwargs)
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 581, in invoke
result = self.send(soapenv)
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 619, in send
description=tostr(e), original_soapenv=original_soapenv)
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 677, in process_reply
raise Exception((status, description))
Exception: (502, u'Bad Gateway')

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Re: Lots of 502 bad gateway errors

2015-06-04 Thread Andrey Shetov
We have the same situation here in Russia. A lot of 502 exceptions recently 
from googleads python library.

https://lh3.googleusercontent.com/-EwjCpQTCTHQ/VXAz2tER8gI/ACo/2UjUQal1ThE/s1600/picture296-1.png
  File 
/var/app/.env/local/lib/python2.7/site-packages/googleads/common.py, line 
296, in MakeSoapRequest
for arg in args])
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 521, in __call__
return client.invoke(args, kwargs)
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 581, in invoke
result = self.send(soapenv)
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 619, in send
description=tostr(e), original_soapenv=original_soapenv)
  File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py, 
line 677, in process_reply
raise Exception((status, description))
Exception: (502, u'Bad Gateway')

On Tuesday, June 2, 2015 at 3:41:56 AM UTC+3, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley



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Re: Lots of 502 bad gateway errors

2015-06-04 Thread Zweitze
 
fieldsAccountTimeZoneId/fields 
fieldsImpressions/fields 
fieldsExternalCustomerId/fields 
  /selector 
  reportName 
xmlns=https://adwords.google.com/api/adwords/cm/v201409;AdwordsReportAccountInfo_All_Time/reportName
 

  reportType 
xmlns=https://adwords.google.com/api/adwords/cm/v201409;ACCOUNT_PERFORMANCE_REPORT/reportType
 

  dateRangeType 
xmlns=https://adwords.google.com/api/adwords/cm/v201409;ALL_TIME/dateRangeType
 

  downloadFormat 
xmlns=https://adwords.google.com/api/adwords/cm/v201409;GZIPPED_XML/downloadFormat
 

  includeZeroImpressions 
xmlns=https://adwords.google.com/api/adwords/cm/v201409;true/includeZeroImpressions
 

/reportDefinition

Again, a timeout will only stop our processes when it appears four times in 
a row.


I hope this data helps!



On Wednesday, June 3, 2015 at 7:06:40 PM UTC+2, Nadine Sundquist (AdWords 
API Team) wrote:

 Hello Ashley,

 I took a look at the errors on our servers. I'm not seeing anything 
 unusual that could cause gateway issues. If your SOAP response does not 
 have a *requestId*, then the request may not have even made it to our 
 servers. I would recommend checking with your network administrator to see 
 if you can trace the route of the request.

 Best,
 Nadine, AdWords API Team 

 On Tuesday, June 2, 2015 at 5:26:00 PM UTC-4, Ashley Xu wrote:

 Could someone please help to investigate?

 On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)

*LogDate*
 *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
 5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
 5/29/2015385/30/201565/30/20155



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Re: [2-5816000007232] Lots of 502 bad gateway errors

2015-06-04 Thread Андрей Шитов
# traceroute adwords.google.com
traceroute to adwords.google.com (173.194.67.101), 30 hops max, 60 byte packets
 1  static.129.109.4.46.clients.your-server.de (46.4.109.129)  1.137
ms  1.199 ms  1.219 ms
 2  hos-tr4.juniper2.rz14.hetzner.de (213.239.224.225)  0.173 ms
hos-tr2.juniper1.rz14.hetzner.de (213.239.224.161)  0.781 ms
hos-tr4.juniper2.rz14.hetzner.de (213.239.224.225)  0.179 ms
 3  core22.hetzner.de (213.239.245.125)  0.206 ms  0.212 ms
core21.hetzner.de (213.239.245.85)  1.223 ms
 4  core1.hetzner.de (213.239.245.218)  4.831 ms core4.hetzner.de
(213.239.245.14)  4.886 ms  4.871 ms
 5  juniper1.ffm.hetzner.de (213.239.245.5)  4.954 ms  4.981 ms
juniper4.ffm.hetzner.de (213.239.245.1)  4.885 ms
 6  de-cix20.net.google.com (80.81.193.108)  5.231 ms  5.230 ms  5.270 ms
 7  209.85.246.66 (209.85.246.66)  5.791 ms  5.776 ms  6.028 ms
 8  72.14.234.231 (72.14.234.231)  5.639 ms 209.85.251.246
(209.85.251.246)  5.851 ms 72.14.234.231 (72.14.234.231)  5.612 ms
 9  216.239.41.135 (216.239.41.135)  14.364 ms 216.239.41.137
(216.239.41.137)  14.160 ms 209.85.248.128 (209.85.248.128)  9.204 ms
10  74.125.37.156 (74.125.37.156)  13.825 ms 74.125.37.152
(74.125.37.152)  14.559 ms 74.125.37.97 (74.125.37.97)  13.851 ms
11  216.239.51.153 (216.239.51.153)  13.688 ms 72.14.239.96
(72.14.239.96)  14.034 ms 209.85.248.101 (209.85.248.101)  13.943 ms
12  * * *
13  wi-in-f101.1e100.net (173.194.67.101)  14.012 ms  13.850 ms  13.941 ms

# ping  adwords.google.com
PING adwords.l.google.com (173.194.67.101) 56(84) bytes of data.
64 bytes from wi-in-f101.1e100.net (173.194.67.101): icmp_req=1 ttl=48
time=14.2 ms
64 bytes from wi-in-f101.1e100.net (173.194.67.101): icmp_req=2 ttl=48
time=14.0 ms
64 bytes from wi-in-f101.1e100.net (173.194.67.101): icmp_req=3 ttl=48
time=14.0 ms
64 bytes from wi-in-f101.1e100.net (173.194.67.101): icmp_req=4 ttl=48
time=14.0 ms



On Thu, Jun 4, 2015 at 7:03 PM, adwords-api@googlegroups.com wrote:

 Hello,

 I want to to make sure our engineers have all the information they need to
 track this down.

- Are you also seeing 502 errors from the AdWords UI as well, or are
these errors only coming from the API?
- Could you please run *traceroute adwords.google.com
http://adwords.google.com *and send me the output?
- Could you please run *ping adwords.google.com
http://adwords.google.com* and send me the output?

 Thanks,
 Nadine, AdWords API Team
 =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 Also find us on our blog and discussion group:
 http://googleadsdeveloper.blogspot.com/search/label/adwords_api
 https://developers.google.com/adwords/api/community/
 =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

 On 06/04/15 07:03:32 ashe...@rtcsoftware.ru wrote:

 We have the same situation here in Russia, a lot of 502 bad gateway
 exceptions from googleads library.


 https://lh3.googleusercontent.com/-xs0eT41aB70/VXAv4Yek-KI/ACc/aC-p98qcxnw/s1600/picture296-1.png


   File
 /var/app/.env/local/lib/python2.7/site-packages/googleads/common.py, line
 296, in MakeSoapRequest
 for arg in args])
   File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py,
 line 521, in __call__
 return client.invoke(args, kwargs)
   File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py,
 line 581, in invoke
 result = self.send(soapenv)
   File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py,
 line 619, in send
 description=tostr(e), original_soapenv=original_soapenv)
   File /var/app/.env/local/lib/python2.7/site-packages/suds/client.py,
 line 677, in process_reply
 raise Exception((status, description))
 Exception: (502, u'Bad Gateway')

 --
 --
 =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 Also find us on our blog and Google+:
 https://googleadsdeveloper.blogspot.com/
 https://plus.google.com/+GoogleAdsDevelopers/posts
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Re: Lots of 502 bad gateway errors

2015-06-02 Thread Ashley Xu
Could someone please help to investigate?

On Monday, June 1, 2015 at 5:41:56 PM UTC-7, Ashley Xu wrote:

 Hi,

 We have seen a lot of 502 bad gateway errors recently. Please find below 
 the stack trace and the number of failures per day. Could you please help 
 take a look?

 Thanks
 Ashley

 Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
 request failed with HTTP status 502: Bad Gateway.
at 
 System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
  
 message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
 methodName, Object[] parameters)
at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
 methodName, Object[] parameters)
at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
 serviceSelector)

*LogDate*
 *NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
 5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
 5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
 5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
 5/29/2015385/30/201565/30/20155


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Lots of 502 bad gateway errors

2015-06-01 Thread Ashley Xu
Hi,

We have seen a lot of 502 bad gateway errors recently. Please find below 
the stack trace and the number of failures per day. Could you please help 
take a look?

Thanks
Ashley

Sync error: WebExceptionProtocolError --- System.Net.WebException: The 
request failed with HTTP status 502: Bad Gateway.
   at 
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage
 
message, WebResponse response, Stream responseStream, Boolean asyncCall)
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String 
methodName, Object[] parameters)
   at Google.Api.Ads.Common.Lib.AdsSoapClient.MakeApiCall(String 
methodName, Object[] parameters)
   at Google.Api.Ads.AdWords.v201409.ManagedCustomerService.get(Selector 
serviceSelector)

   *LogDate*
*NumFailures*5/1/201525/2/201515/3/201515/4/201535/4/201565/4/201516
5/12/201545/12/201595/12/2015235/13/201515/13/2015105/14/201545/18/20151
5/18/201525/19/201515/19/201535/19/201535/20/201515/20/201535/21/20152
5/26/201515/26/201515/27/201515/27/201545/28/201565/28/201575/29/201535
5/29/2015385/30/201565/30/20155

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connection resets, 502 Bad Gateway errors

2014-10-22 Thread lawrence kalinowski
Since October 11th, 2014 - incidence of connection resets  502 bad gateway 
exceptions rose dramatically. We've decreased the frequency of requests to 
address the connection resets, but have been unable to get the incidence of 
502 errors down to zero.

Best practices advice to avoid this error?

Something change API wise on or around 2014-10-11 that we need to 
permanently adjust our processes around?

thanks

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