Urgent: Google Ads API Basic Access

2024-09-19 Thread Elizabeth Cajas Mera


Dear Google Ads API Team,

I hope this message finds you well.

I applied for Basic Access to the Google Ads API over a week ago and wanted 
to kindly request if the review process could be expedited. We are eager to 
proceed with our upcoming launch, and your assistance would be greatly 
appreciated. Our reference code is [6-240937606].

Thank you very much for your time and consideration.

Warm regards,

Elizabeth

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Urgent: Google Ads API Basic Access

2024-09-17 Thread Safwaan Khan
Hey!

I applied for Basic Access for the Google Ads API. Can you please expedite 
this. We are trying to launch soon! The reference code is below:

[2-861236756] 

Thanks,

Safwaan

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Re: No response from ads api basic access application

2024-09-13 Thread Oleg Saveliev
Hi, Support Team

I am facing the same issue. I also submitted an application, but still have 
got no response, though it was mentioned that we'd receive an update within 
3 business days.

   - Access level : Basic Access
   - Google Ads Manager Account (MCC) ID:  507-081-5921
   - Case ID: 7-982137460


Thanks

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Google Ads API Basic Access Application Status

2024-07-17 Thread Abdullah Alomar
Hi,


I applied for Google ads API basic access but I haven't receive any 
response. This is the application number [5-401736343]. How can I 
obtain the access?

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RE: follow-up on google ads api basic access application

2024-07-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you have submitted an application to obtain Basic Access. 
Since the access requests are handled by the Google Ads API Compliance team, I 
would recommend you reaching out to the Google Ads API Compliance team as they 
are better equipped to address your concerns.

Please note that our team can only assist with the technical queries or 
concerns related to the Google Ads API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJlIX:ref" 
(ADR-00245498)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Follow-Up on Google Ads API Basic Access Application

2024-07-08 Thread GCommerce Google Ads


Dear Google Ads Support Team,

I am writing to follow up on the status of our application for Basic Access 
to the Google Ads API, which we submitted over a week ago. We have not 
received any updates regarding our application.

Our manager account ID is 699-210-9598. Unfortunately, I do not have a case 
ID as we have not received any correspondence or updates.

Could you please provide an update on the status of our application?

Thank you for your assistance.

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RE: inquiry regarding delay in access to google ads api basic access

2024-07-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Abdullah,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for the basic 
API access and you haven't received any updates on your application status. 
Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:​ ​ ​ ​ ​ ​ ​

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).
The type of access which you have requested for?

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the developer token with the below details.

Google Ads Manager Account (MCC) ID:  requested
Case ID: requested
Access type: Basic

Kindly note that we can only assist with technical queries/concerns related to 
the Google Ads API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tJWLE:ref" 
(ADR-00244603)

Thanks,

Google Ads API Team


Register for the upcoming workshop: Performance Max and the Google Ads API!

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Inquiry Regarding Delay in Access to Google Ads API Basic Access

2024-06-30 Thread ABDULLAH ALMAHFADI


Dear Google Ads API Support Team,

I hope this message finds you well. I am writing to inquire about the delay 
in issuing access to the Basic Access of the Google Ads API. My application 
was submitted on my company account, and I have not yet received any 
confirmation or access details.

Could you please provide an update on the status of my application? 
Additionally, if there are any further steps I need to take, I would 
appreciate your guidance.

Thank you for your assistance.

Best regards,

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API Basic access unresponded and urgent !

2024-06-10 Thread Killian Coq
Hi

I'm conscious this is not the best way to reach out but I find no other 
solutions to have news regarding this. 

Account 364-713-0994

I applied for basic access the 30th of may. It is said that there will be a 
response in 3 business days.

Today I still have no answer. 
It is very impacting because we can't test properly and we can't deploy 
anything to users. 

I already did a support ticket on the 5th of June, but also no response.

Could you please escalate this or give an update ? 

Account 364-713-0994

Thank you !

Killian

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Re: once again no response from ads api basic access application

2024-05-26 Thread 'venum' via Google Ads API and AdWords API Forum
Can you please check for my why im not getting any response? Our manager ID 
is  196-628-0874
On Saturday, May 25, 2024 at 12:20:47 PM UTC+2 venum wrote:

> Thank you for the response, but i have already done this with no response.
>
> On Friday, May 24, 2024 at 6:31:32 PM UTC+2 Google Ads API Forum Advisor 
> wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team. 
>>
>> Kindly note that the Google Ads account access related issues are out of 
>> scope for the Google Ads API support team as our team specializes in Google 
>> Ads API  related 
>> concerns and technical implementations only. I would suggest you to reach 
>> out to the Ads Compliance team by using this form link 
>> . 
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02tJ5Hw:ref" (ADR-00236396)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: once again no response from ads api basic access application

2024-05-25 Thread 'venum' via Google Ads API and AdWords API Forum
Thank you for the response, but i have already done this with no response.

On Friday, May 24, 2024 at 6:31:32 PM UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> Kindly note that the Google Ads account access related issues are out of 
> scope for the Google Ads API support team as our team specializes in Google 
> Ads API  related 
> concerns and technical implementations only. I would suggest you to reach 
> out to the Ads Compliance team by using this form link 
> . 
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tJ5Hw:ref" (ADR-00236396)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: Once again no response from Ads API Basic Access application

2024-05-24 Thread 'venum' via Google Ads API and AdWords API Forum

Hello. How come we still havent gotten an update? We had even made a ticket 
with "Contact Google Ads API Compliance" but nothing in return.
On Wednesday, May 22, 2024 at 12:25:44 AM UTC+2 venum wrote:

> We urgently need an update on our applications for Basic Access to the 
> Google Ads API, which we have submitted multiple times over the past two 
> months. Despite our efforts, we have only received one update, and that was 
> due to a previous forum post. This update was not sent to the email 
> associated with our application, nor to the email registered under our 
> "developer details" in the Google Ads API center. Why?
>
> If our application is rejected again, we urgently need to know the exact 
> reason. The one update we received mentioned the need to specify which 
> services we are using, which we have already detailed in our application.
>
> Our manager account ID is 196-628-0874. We do not have a case ID as we 
> have not received any further updates.
>
> Thanks for the assistance. 

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Re: No response from ads api basic access application

2024-05-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

I understand that you have applied for Basic access to the Google Ads API. 
Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for Basic access to the Google Ads API with the below 
details.

Google Ads Manager Account (MCC) ID: 721-712-8182
Case ID: The user did not receive case ID

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02luRGT:ref" 
(ADR-00181395)

Thanks,

Google Ads API Team

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Re: No response from ads api basic access application

2024-05-16 Thread Iryna Galiuk
Hi Support Team,

we've faced the same problem as most of reporters here - no feedback about 
our application for Basic Access to the Google Ads API. 
I see that some people provide Case ID but we haven't received any - no 
confirmations with Case id after application form submission, nor after 
sending request to Compliance team via 
https://support.google.com/adspolicy/contact/contact_ads_api.

Google Ads manager account (MCC) ID* - 721-712-8182*
Contact email:* ad...@leeloo.ai*

This a very critical issue for our product. There are more 3 000 
enterprises that use our platform waiting for the feature to work.

I'd appreciate your assistance, 
Iryna

On Tuesday, May 14, 2024 at 7:45:20 AM UTC+3 Al-Ridhaa Khan wrote:

> Hi @Compliance Team
>
> Its been almost 2 months since request Basic API Access and I have not 
> received any feedback from your team, tonnes of emails and support tickets 
> logged with no response
>
> Please could you provide feedback on case [4-690136155] with MCC ID 
> 783-593-1046
>
> I look forward to hearing from you! 
>
> On Friday 10 May 2024 at 09:49:42 UTC+2 Google Ads API Forum Advisor wrote:
>
>> Hi,
>>
>> ++@Compliance team, please assist the user with the API - Basic access 
>> request.
>>
>> Summary: The user has applied for basic access with the below details.
>>
>>- 
>>
>>Google Ads Manager Account (MCC) ID: 551-077-6514
>>
>>
>>- 
>>
>>Cases ID: User says that they did not have the case ID
>>
>>
>>
>> Do reach out to the Google Ads API support 
>> <https://developers.google.com/google-ads/api/docs/start> team for any 
>> queries related to the API.
>>
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02luRGT:ref" (ADR-00181395)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>
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RE: no response to my request of google ads api basic access

2024-05-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for contacting the Google Ads API support team.

The access requests are handled by the Google Ads API Compliance team, we are 
transferring the case to the Ads API Compliance team. Can you kindly provide 
the following information for the compliance team to further assist you with 
your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)


@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 329-192-7327

Cases ID: Requested


Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIxyU:ref" 
(ADR-00234834)

Thanks,

Google Ads API Team

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RE: google ads api - basic access

2024-05-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

Kindly note that the access requests are handled by the Google Ads API 
Compliance team, we are transferring the case to the Ads API Compliance team. 
Can you kindly provide the following information for the compliance team to 
further assist you with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.
Summary:
The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID:  582-685-3404
Cases ID: 6-449236095

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIxyZ:ref" 
(ADR-00234835)

Thanks,

Google Ads API Team

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Google Ads API - basic access

2024-05-13 Thread Kian Vos


Hello,

A week ago, we requested basic access for the Google Ads API. However, we 
haven't received anything yet.

Could you please indicate approximately how much longer it will take?

Google Ads Manager Account (MCC) ID: 582-685-3404
Case ID: 6-449236095

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Re: No response from ads api basic access application

2024-05-13 Thread 'Al-Ridhaa Khan' via Google Ads API and AdWords API Forum
Hi @Compliance Team

Its been almost 2 months since request Basic API Access and I have not 
received any feedback from your team, tonnes of emails and support tickets 
logged with no response

Please could you provide feedback on case [4-690136155] with MCC ID 
783-593-1046

I look forward to hearing from you! 

On Friday 10 May 2024 at 09:49:42 UTC+2 Google Ads API Forum Advisor wrote:

> Hi,
>
> ++@Compliance team, please assist the user with the API - Basic access 
> request.
>
> Summary: The user has applied for basic access with the below details.
>
>- 
>
>Google Ads Manager Account (MCC) ID: 551-077-6514
>
>
>- 
>
>Cases ID: User says that they did not have the case ID
>
>
>
> Do reach out to the Google Ads API support 
> <https://developers.google.com/google-ads/api/docs/start> team for any 
> queries related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02luRGT:ref" (ADR-00181395)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>
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No Response to my request of Google Ads API Basic Access

2024-05-13 Thread Ushmit Lodha
Hello,

I submitted an application for basic access to the Google Ads API and have 
followed up via email a couple of times, but I have yet to receive a 
response. Could someone please provide an update on the status of my 
application? My Customer ID is 329-192-7327. Any guidance on further steps 
I need to take or additional information required would be greatly 
appreciated.

Thank you for your assistance.

Best regards,
Ushmit

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RE: no response from ads api basic access application

2024-05-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic 
access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 900-734-0050
Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tIwKK:ref" 
(ADR-00234418)

Thanks,

Google Ads API Team

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Re: no response from ads api basic access

2024-05-09 Thread Guilherme Cordeiro
Hi Support team, I've made a few applications through the last weeks, but 
no response was sent to me, also, I've sent a few applications but never 
received any Case Id.

- MCC ID for Google Ads: 551-077-6514
- Cases ID: User says that they did not have the case ID


I appreciate your assistance.  

On Thursday, May 9, 2024 at 3:17:58 AM UTC-3 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for Basic access to the Google Ads API with the below 
> details. 
>
>- Google Ads Manager Account (MCC) ID: 177-776-9554 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tIvTh:ref" (ADR-00234233)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: No response from Ads API Basic Access application

2024-05-09 Thread Ahmed Chami
Hi Support Team,

More than a week has passed since I applied for Basic Access to the Google 
Ads API, and I have not heard anything back. 

MCC ID for Google Ads: *900-734-0050*
I have no Case ID. I didn't get any email after the application was 
submitted (?)

I appreciate your assistance,

On Friday, May 26, 2023 at 6:20:05 PM UTC+1 Nick L wrote:

> Hi Support,
>
> I have submitted an application for Basic Access to the Google Ads API 
> over 2 weeks ago and have not received any response. I have also followed 
> up and submitted a case to the compliance team 1 week ago and received no 
> response to that either. Can someone provide help on this? It's going a a 
> full month without any response.  
>
> Here are the Account, Manager, and Case ID's for reference:
>
> Google Ads Account ID: *830-942-3873 <(830)%20942-3873>*
> Google Manager ID:* 646-865-4145 <(646)%20865-4145>*
> Application Case ID:  *8-565434342*
> Compliance Case ID: 
>
> * 6-229534237*
> Thank you for the help.
>

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Re: No response from ads api basic access application

2024-05-09 Thread Guilherme Cordeiro

Hi Support team, I've made a few applications through the last weeks, but 
no response was sent to me, also, I've sent a few applications but never 
received any Case Id.

- MCC ID for Google Ads: 551-077-6514
- Cases ID: User says that they did not have the case ID


I appreciate your assistance.  

On Thursday, May 9, 2024 at 5:35:58 AM UTC-3 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> ++@Compliance team, please assist the user with the API - Basic access 
> request.
>
> Summary: The user has applied for basic access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 177-776-9554 
>- Cases ID 1 : 8-002935837 
>- ​​​Cases ID 2 : 1-611436744 
>
> Do reach out to the Google Ads API support 
> <https://developers.google.com/google-ads/api/docs/start> team for any 
> queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02luRGT:ref" (ADR-00181395)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No response from Ads API Basic Access

2024-05-08 Thread BRAIN CUBE MEDIA
Hi Support Team

More than two weeks have passed since I submitted my application for Basic 
Access to the Google Ads API, and I have not heard anything. Today I 
submitted another application but I haven't heard anything back. Is there 
anyone that can help with this?

For your reference, the Account, Manager, and Case IDs are as follows: 

MCC ID for Google Ads: 177-776-9554 
1st Case ID for Application: 8-565434342 
2st Case ID for Application  : 8-002935837 

I appreciate your assistance.  

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No response from ads api basic access application

2024-05-08 Thread BRAIN CUBE MEDIA
Hello Support Team

More than two weeks have passed since I submitted my application for Basic 
Access to the Google Ads API, and I have not heard anything. I recently 
filled my application again but I haven't heard anything back. Is there 
anyone that can help with this? 


For your reference, the Account, Manager, and Case IDs are as follows: 

MCC ID for Google Ads: 177-776-9554
1st Case ID for Application: 8-002935837
2nd Case ID for Application : 1-611436744 

I appreciate your assistance.  
On Thursday, May 9, 2024 at 2:28:08 AM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> ++@Compliance team, please assist the user with the API - Basic access 
> request.
>
> Summary: The user has applied for basic access with the below details.
>
>- 
>
>Google Ads Manager Account (MCC) ID: 444-861-4380
>
>
>- 
>
>Cases ID: User says that they did not have the case ID
>
> Do reach out to the Google Ads API support 
> <https://developers.google.com/google-ads/api/docs/start> team for any 
> queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02luRGT:ref" (ADR-00181395)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response from ads api basic access application

2024-05-08 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

++@Compliance team, please assist the user with the API - Basic access request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 444-861-4380

Cases ID: User says that they did not have the case ID


Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02luRGT:ref" 
(ADR-00181395)

Thanks,

Google Ads API Team

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Re: no response from ads api basic access application

2024-05-08 Thread Portutel ads
I was not provided with a case ID. please advise accordingly.

On Monday 6 May 2024 at 23:31:40 UTC+1 Google Ads API Forum Advisor wrote:

> Hi,
>
> The access requests are handled by the Google Ads API Compliance team, we 
> are transferring the case to the Ads API Compliance team. Can you kindly 
> provide the following information for the compliance team to further assist 
> you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 444-861-4380 
>- Cases ID: Requested 
>
> Do reach out to the Google Ads API support 
>  team for any 
> queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02luRGT:ref" (ADR-00181395)
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response from ads api basic access application

2024-05-07 Thread Nur
Hi Support,

I have submitted an application for Basic Access to the Google Ads API one 
week ago and have not received any response. Can someone provide help on 
this? 


Google Ads Account ID: 605-066-3272
Google Manager ID: 644-486-4900

Thank you for the help,
Nursultan

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Re: no response from ads api basic access application

2024-05-06 Thread Portutel ads
Hello,
I have the same issue. I have applied for basic access two weeks ago and 
still no response. 
Google ads Manager account:  444-861-4380
Could you please help?

Thanks,
Portutel

On Wednesday 7 February 2024 at 04:12:15 UTC+1 Google Ads API Forum Advisor 
wrote:

Hi,

Thank you for reaching out to the Google Ads API support team.

By reviewing your concern, I understand that you have applied for Basic 
access to the Google Ads API. Since the access requests are handled by the 
Google Ads API Compliance team, we are transferring the case to the Ads API 
Compliance team. Can you kindly provide the following information for the 
compliance team to further assist you with your concern: 

   - Case ID generated from the compliance team in the format 
   0-0###0 (if there is any generated). 

@Compliance team, please confirm if you are able to assist in the below 
access request.

Summary:

The user has applied for Basic access to the Google Ads API with the below 
details. 
   
   - Google Ads Manager Account (MCC) ID:  266-382-9261 
   - Case ID: requested 

Do reach out to the Google Ads API 
 support team for 
any queries related to the API.

You can send the details via *Reply privately to the author option* or a 
*direct 
private reply *to this email.

  
This message is in relation to case "ref:!00D1U01174p.!5004Q02luRGT:ref"

Thanks,
  [image: Google Logo] Google Ads API Team 


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Ads Reporting API: Basic Access - No acknowledgement ticket received

2024-04-29 Thread Marketing Datalift
Hi Google Ads API Compliance Team,

*MCC ID: 800-648-5097*

*Test MCC ID: 982-950-7172*
*API Application submitted: Basic access for Ads Reporting*

We have applied for Basic access Token for reporting. *Surprisingly we have 
not received any update/ acknowledgement for the request on 19th April'24*

While we have taken care of all the prerequisites before the application 
submission:
- Advertiser verification
- Creation of Test MCC
- Auth Replication (along with Client ID and Client Secret) in frontend 
design 
- Design Doc submission in the API documents 

Will appreciate it if you can help in getting our API approved at 
the earliest OR share status of our application as its impacting our 
development process

Regards,
Abdul Wajid

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@Compliance team, API BASIC ACCESS, help

2024-04-24 Thread jaerak son
google ads api basic access를 신청한지 17일이 경과 하였습니다.

어떠한 회신도 받지 못하고 있습니다.

MCC ID : 397-336-1790

@Compliance team, please confirm if you are able to assist in the below 
access request

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Google Ads API Basic Access application

2024-04-22 Thread Stephen Trembath
Hi, similar to others in this group, we submitted our application for 
Google Ads API Basic Access close to two weeks ago, but have not seen a 
response yet.

Our Google Manager Ads Account ID is: 186-669-2738

We do not have a case number, we only received the following response: "The 
Google Ads API Compliance team has received your ticket. Please remain 
mindful that applications are typically reviewed within three business 
days, with an initial decision processed soon after, though some complex 
reviews may take longer. We will be in contact with you as soon as 
possible."

Could I please get a status check, in case we missed any response/emails?

Thank you very much,

Stephen

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Google Ads API Basic Token

2024-04-22 Thread Jeremy Hikind
Hi,

Been waiting for weeks now on a response to my Google Ads API basic access 
token request. I have also sent multiple requests to the Google Ads API 
Compliance team with no response. Seems like this is a major issue for 
other users as well. Is there anything we can do to get around this?

Jeremy

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Google Ads API Basic Access Delay

2024-04-17 Thread Jacob Harper
Hello, 

Hope you're doing well. I'm reaching out to ask for your help with my Basic 
Access API application under the MCC ID: 447-812-9157.

I filled out the form but haven't received a case ID or any response 
through any channel after waiting almost 2 weeks. This delay is affecting 
our client integrations.

I'd really appreciate any assistance you can provide. Thanks a lot in 
advance for your support and help!

Best regards,

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RE: google ads api - basic access level

2024-04-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access and have not received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 658-625-2833.
Case ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02tP59Q:ref" 
(ADR-00231003)

Thanks,

Google Ads API Team

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Google Ads API - Basic Access level

2024-04-12 Thread Danil Minakov
Hello, we applied for basic access over a week ago and never received a 
response.
We also sent a request to Google Ads API Compliance regarding this issue, 
but to no avail.
Google Ads manager account (MCC) ID: 658-625-2833

Please help to resolve this issue. Thank you!

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Re: google ads api basic access

2024-04-04 Thread Kevin Daniel
Apologies, I will continue on the other thread as this is a duplication

On Thursday, April 4, 2024 at 3:32:21 PM UTC+5:30 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> I see that you have already raised this concern on another thread with 
> "Application for Basic Token” and we have already responded there for this 
> issue. To avoid multiple threads on the same issue, please take a look at 
> that thread and continue the discussion on the same for further updates on 
> the issue.
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tOr09:ref" (ADR-00229919)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Google Ads API Basic Access application request

2024-04-04 Thread Wei Sheng
Hi Team,
We have applied for the basic access level token on 27th March but still 
there has been no response from your end. I read from the docs that the 
process time is 3 business days. May I know if there is anything I can do?

Here are the information may needed:

Google Ads Manager Account (MCC) ID: 565-031-0047

No Cade ID was generated.

Thanks


Wei from Uniquery

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Google Ads API Basic Access

2024-04-04 Thread Kevin Daniel
Hello Team,

I have applied for the Basic Token Access twice -
Our MCC ID is 762-957-9874. And we didn't receive any case ID or 
acknowledgement yet from Google regarding the submission.

And I wonder why Google does not yet have a system in place for us to track 
the submission status.

We are waiting to build the application using this API. Please do the 
needful as soon as possible.

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Google Ads API - Basic Account Access

2024-04-03 Thread Spencer
Hi,

I applied for Basic Account about a month ago and there has been no 
response to this request. 

Please let me know if you can help with this. MC Number: 187-049-0731 

Thanks,

Spencer 

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Re: ads api basic access level validation is pending for more than a month now

2024-04-03 Thread Karran G
Hi Team - we have re-submitted a new application end of last week. Would you be 
able to take a look at this please? 

> The MCC Act Id: 223-930-4519


Thanks,

Karran Gupta


> On Mar 25, 2024, at 1:05 PM, Karran G  wrote:
> 
> Hi Team - I am unable to find the Case ID in my email
> 
> The MCC Act Id: 223-930-4519
> 
> Karran
> 
> 
> 
>> On Mar 25, 2024, at 9:30 AM, 'Google Ads API Forum Advisor' via Google Ads 
>> API and AdWords API Forum  wrote:
>> 
>> Hi,
>> 
>> Thank you for reaching out to the Google Ads API support team.
>> 
>> Please do note that our team does not have any visibility or access to your 
>> previous conversations.
>> 
>> After reviewing your concern, I understand that you have submitted an 
>> application for the basic access of Google Ads API developer token and have 
>> not received any update.
>> 
>> Since the access requests are handled by the Google Ads API Compliance team, 
>> we are transferring the case to the Ads API Compliance team. Can you kindly 
>> provide the following information for the compliance team to further assist 
>> you with your concern:
>> Case ID generated from the compliance team in the format 0-0###0 (if 
>> there is any generated)
>> Google Ads Manager Account (MCC) ID
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>> 
>> Summary: The user has applied for the basic access with the below details.
>> Google Ads Manager Account (MCC) ID: requested
>> Case ID: requested
>> You can send the details via Reply privately to the author option, or direct 
>> private reply to this email. Do reach out to the Google Ads API 
>>  support team for 
>> any queries related to the API.
>> 
>>  
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CZY:ref" 
>> (ADR-00228579)
>> 
>> Thanks,
>>  
>>  Google Ads API Team
>> 
>> 
>> 
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>>  
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>> .
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>>  
>> .
> 

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Re: api: basic access

2024-04-03 Thread Kendy Nguyen
Hello,
Just checking on the progress of this. It has been over a month since i 
originally requested access.

Kind regards, 

On Tuesday, March 12, 2024 at 10:28:58 AM UTC+10 Google Ads API Forum 
Advisor wrote:

> Hi Kendy,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 414-940-0158 <(414)%20940-0158> 
>- Case ID: The user has not received any case ID.  
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzrhk:ref" (ADR-00226859)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: api basic access token - no respones or information

2024-04-01 Thread '江戸川橋事務所' via Google Ads API and AdWords API Forum
Hello,
I have the same issue. 
I've submitted two applications for Basic Access to the Ads API with no 
response a month ago and two weeks ago. 
I did not receive an email when I applied. So I do not have a case ID.
If I don't get an email, does that mean my application was unsuccessful?
My MCC Account ID:528-449-4192
Please help me and tell me what should I do.
2024年3月29日金曜日 7:26:02 UTC+9 Google Ads API Forum Advisor:

> Hi John,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Kindly note the access requests are handled by the Google Ads API 
> Compliance team. So, we are transferring this case to the Ads API 
> Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the Basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 110-252-8093 
>
>
>- Case ID: The user says that they haven't received any case ID 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02s0KtD:ref" (ADR-00229187)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: api basic access token - no respones or information

2024-03-28 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi John,

Thank you for reaching out to the Google Ads API support team.

Kindly note the access requests are handled by the Google Ads API Compliance 
team. So, we are transferring this case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the Basic access with the below details.

Google Ads Manager Account (MCC) ID: 110-252-8093
Case ID: The user says that they haven't received any case ID

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0KtD:ref" 
(ADR-00229187)

Thanks,

Google Ads API Team

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API Basic Access Token - No Respones or Information

2024-03-28 Thread John Joe Smith
Hello,

I've submitted two applications for Basic Access to the Ads API with no 
response a month ago and two weeks ago. This is my second thread in this 
group requesting some help since the first had no responses. 

Can you please help escalate the case as this is a critical need for our 
product/client services.

   - Google Ads Manager Account (MCC) ID: 110-252-8093
   - Access level (current): Test
   - Access level (requested): Basic
   - Cases ID: None provided


Also, yes I have reached out to the Google Ads API support team, many 
times. Again no response.

Please help us and tell us what we have to do to get our certification for 
basic access ASAP!

-John Joe

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Google Ads API Basic Access token request months ago

2024-03-26 Thread Pedro Leadstaker
Hello,

I've applied for the basic Google Api Acess via form 2 months ago. We 
applied again multiple times in the following weeks.
Me and my team also submitted two times on the support form. 
We ended up halting Google integration for a month, returning to it only 
this week.

I don't have any case IDs as I've heard nothing from Google regarding the 
submission.

My MCC is 987-248-7396.

Many Thanks,
Vítor L. Klock

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Re: ads api basic access level validation is pending for more than a month now

2024-03-25 Thread Karran G
Hi Team - I am unable to find the Case ID in my email

The MCC Act Id: 223-930-4519

Karran



> On Mar 25, 2024, at 9:30 AM, 'Google Ads API Forum Advisor' via Google Ads 
> API and AdWords API Forum  wrote:
> 
> Hi,
> 
> Thank you for reaching out to the Google Ads API support team.
> 
> Please do note that our team does not have any visibility or access to your 
> previous conversations.
> 
> After reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
> 
> Since the access requests are handled by the Google Ads API Compliance team, 
> we are transferring the case to the Ads API Compliance team. Can you kindly 
> provide the following information for the compliance team to further assist 
> you with your concern:
> Case ID generated from the compliance team in the format 0-0###0 (if 
> there is any generated)
> Google Ads Manager Account (MCC) ID
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
> 
> Summary: The user has applied for the basic access with the below details.
> Google Ads Manager Account (MCC) ID: requested
> Case ID: requested
> You can send the details via Reply privately to the author option, or direct 
> private reply to this email. Do reach out to the Google Ads API 
>  support team for 
> any queries related to the API.
> 
>  
> This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CZY:ref" 
> (ADR-00228579)
> 
> Thanks,
>  
>   Google Ads API Team
> 
> 
> 
> -- 
> -- 
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
> Also find us on our blog:
> https://googleadsdeveloper.blogspot.com/
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
>  
> You received this message because you are subscribed to the Google
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> --- 
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>  
> .

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Ads API Basic access level validation is pending for a long time

2024-03-25 Thread Arthur Noronha
Hello,

We have been asking for the Basic Level, and we still have no response.

I have been contacting the support by all the forms provided in the 
previous threads I saw here, but I haven't received any more news.

Here is my last ticket case  ID 7-756835541

This began to be really problematic for my product, so I would appreciate 
some reactivity here. I am to your disposal for sending complementary 
information if needed, the ID of the ads manager account is inside the 
above ticket for privacy issue.

Thanks.

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Re: google ads api: basic access help

2024-03-25 Thread Andreas Johansson
Hi,

Still haven't heard anything from the compliance team, is there a backlog 
of requests perhaps? If so, what's the usual waiting time?

Best Regards,
Andreas

On Monday, March 11, 2024 at 5:18:41 PM UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied 
> for API basic access and you haven't received any updates on your 
> application status.
>
> Since the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to 
> the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in 
> the below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 988-319-3654 
>- Case ID: requested 
>
> Do reach out to the Google Ads API support team 
> <https://developers.google.com/google-ads/api/docs/start>, for any queries 
> related to 
> the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzqXZ:ref" (ADR-00226806)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: ads api basic access level validation is pending for more than a month now

2024-03-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

Please do note that our team does not have any visibility or access to your 
previous conversations.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)
Google Ads Manager Account (MCC) ID

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: requested
Case ID: requested

You can send the details via Reply privately to the author option, or direct 
private reply to this email. Do reach out to the Google Ads API support team 
for any queries related to the API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CZY:ref" 
(ADR-00228579)

Thanks,

Google Ads API Team

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Ads API Basic access level validation is pending for more than a month now

2024-03-25 Thread Max Barbet
Hello,

We have been asking for the Basic Level since more than a month ago, and we 
still have no response.

I have been contacting the support by all the forms provided in the 
previous threads I saw here, but I haven't received any more news.

I tried again this morning, here is my ticket ID :8-960335583
The email address of the account is ad...@go-yourban.com

This began to be really problematic for my product, so I would appreciate 
some reactivity here. I am to your disposal for sending complementary 
information if needed, the ID of the ads manager account is inside the 
above ticket for privacy issue.

Have a nice day,

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RE: help regarding google ads api basic access

2024-03-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted a request 
for the basic access of Google Ads API developer token and waiting for a 
response from the team.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 255-698-1400

Do reach out to the Google Ads API support team for any queries related to the 
API.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.

This message is in relation to case "ref:!00D1U01174p.!5004Q02s0CBR:ref" 
(ADR-00228482)

Thanks,

Google Ads API Team

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Help regarding Google Ads API Basic Access

2024-03-24 Thread ursugar palaniappan
We need help from the Google Ads API Compliance team on the following -

We applied for *Basic Access* a month back under API Access in our MCC 
account (255-698-1400)

But still in API Access it shows Test Account and we haven't got any reply 
from the Google Ads API Compliance team.

We filled out the Google Ads API Token Application in its entirety but 
still *our applications is not reviewed for over a month* which typically 
get *reviewed within three business days*!

Can someone from Google Ads API Compliance team help us?

Thanks!

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Google Ads API : Basic Access

2024-03-20 Thread Manager Fbdashie
Dear Google Ads Support Team, @Compliance Team

I submitted an application for the basic access of Google Ads API developer 
token.
I've also tried contacting Google via `*Contact Google Ads API Compliance*`.
I have not received any response/update.

Google Ads Manager Account (MCC) ID: 682-567-9605
Cases ID: Not Received
Access level :  Basic access

Best regards

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Re: google ads api: basic access help

2024-03-14 Thread Andreas Johansson
Hi,

Thanks for forwarding it to the compliance team. Unfortunately we haven't 
received any case ID.

Best Regards,
Andreas

On Monday, March 11, 2024 at 5:18:41 PM UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied 
> for API basic access and you haven't received any updates on your 
> application status.
>
> Since the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to 
> the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in 
> the below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 988-319-3654 
>- Case ID: requested 
>
> Do reach out to the Google Ads API support team 
> <https://developers.google.com/google-ads/api/docs/start>, for any queries 
> related to 
> the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzqXZ:ref" (ADR-00226806)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: no response on api basic access, please help

2024-03-12 Thread Sam Pan

No, I haven't received any Case ID. Is there any update for this case? 
Thank you.
On Thursday, March 7, 2024 at 4:33:26 PM UTC+8 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the Case Id.
>
> Summary: The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 634-499-9913 
>- Cases ID: requested  
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkm6:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: api basic access -- months waiting

2024-03-12 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 837-279-0791
Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzszp:ref" 
(ADR-00226994)

Thanks,

Google Ads API Team

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API Basic Access -- Months Waiting

2024-03-12 Thread Austin Garvin
Hello,
My organization applied for basic api access MONTHS ago, and we have still 
not heard anything. We have a business that we are trying to run, and this 
is very difficult. It says that it is supposed to take three business days.

Account ID: 837-279-0791

Please help us gain basic api access. Thanks in advance.

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Re: google ads api basic access request still pending

2024-03-12 Thread Felix Wunderman
Hi,

why do I not get any support from you? We have a large enterprise to 
support and currently loosing the customers trust. This is by far the worst 
support experience that I ever had to deal with.
Felix Wunderman schrieb am Montag, 11. März 2024 um 09:25:14 UTC+1:

> Hi, 
>
> some time has passed. Could you provide an update on this?
>
> Thanks!
>
> Felix Wunderman schrieb am Donnerstag, 7. März 2024 um 15:30:08 UTC+1:
>
>> Hi,
>>
>> are there any updates on this?  Please help us out.
>>
>> Thanks
>>
>>
>> Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:
>>
>>> Hi together,
>>>
>>> are there any updates on this? 
>>> Our client is still waiting and it is getting harder and harder to 
>>> explain what excactly the issue is and why they have to wait for such a 
>>> long time for the implementation. 
>>>
>>> Thank you so much for speeding this up. 
>>>
>>> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 
>>> 19:36:56 UTC+1:
>>>
 Hi,

 Thank you for reaching out to the Google Ads API support team.

 After reviewing your concern, I understand that you applied for Basic 
 access, but you haven’t received any response.

 Since the access requests are handled by the Google Ads API Compliance 
 team, we are transferring the case to the Ads API Compliance team.

 @Compliance team, please confirm if you are able to assist in the below 
 access request.

 Summary: The user has applied for the developer token access with the 
 below details. 

- Google Ads Manager Account (MCC) ID: 981-919-5260 
- Cases ID: 4-078935938, 9-513935511, 8-916735821 
- Access type: Basic 

 Do reach out to the Google Ads API 
  support team 
 for any queries related to the API.
   
 This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"

 Thanks,
   
 [image: Google Logo] Google Ads API Team 




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RE: api: basic access

2024-03-11 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Kendy,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic 
access and haven’t received any response. Since the access requests are handled 
by the Google Ads API Compliance team, we are transferring the case to the Ads 
API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 414-940-0158
Case ID: The user has not received any case ID.

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzrhk:ref" 
(ADR-00226859)

Thanks,

Google Ads API Team

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API: Basic Access

2024-03-11 Thread Kendy Nguyen
Hi Support, 
I applied for Basic access to the google ads API a month ago and then again 
a few weeks ago and have not got any reply.

Ads account ID: 414-940-0158

I have not received any case ID's

Can we please check on this?

Kind regards,
Kendy

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RE: google ads api: basic access help

2024-03-11 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic 
access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 988-319-3654
Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzqXZ:ref" 
(ADR-00226806)

Thanks,

Google Ads API Team

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Google Ads API: Basic access help

2024-03-11 Thread Andreas Johansson
Hello,

We applied for basic access a few weeks ago but haven't heard anything 
back. The Ads Customer Support redirected me here.

Ads account ID: 988-319-3654

Is there anything we need to add in order to expedite the process?

Best Regards,
Andreas

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Re: google ads api: basic access help

2024-03-11 Thread Adrien Hingert
Just a quick message to thank the API team and the forum's moderators for 
their help. My application has been approved :)

On Monday 11 March 2024 at 10:06:35 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
> As the access requests are managed by the Google Ads API Compliance team, 
> I'm looping them back to this thread for further assistance.
>
>
> @Compliance team, please confirm if you are able to assist in the 
> below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID:  874-023-9937 
>
>
>- Access Type - Basic  
>- Cases ID: No case id received 
>
> Please feel free to get back to us if you have any queries related to the 
> API.
>
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: google ads api: basic access help

2024-03-11 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for getting back to us.

As the access requests are managed by the Google Ads API Compliance team, I'm 
looping them back to this thread for further assistance.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID:  874-023-9937
Access Type - Basic
Cases ID: No case id received

Please feel free to get back to us if you have any queries related to the API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"

Thanks,

Google Ads API Team

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Re: google ads api basic access request still pending

2024-03-11 Thread Felix Wunderman
Hi, 

some time has passed. Could you provide an update on this?

Thanks!

Felix Wunderman schrieb am Donnerstag, 7. März 2024 um 15:30:08 UTC+1:

> Hi,
>
> are there any updates on this?  Please help us out.
>
> Thanks
>
>
> Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:
>
>> Hi together,
>>
>> are there any updates on this? 
>> Our client is still waiting and it is getting harder and harder to 
>> explain what excactly the issue is and why they have to wait for such a 
>> long time for the implementation. 
>>
>> Thank you so much for speeding this up. 
>>
>> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 
>> 19:36:56 UTC+1:
>>
>>> Hi,
>>>
>>> Thank you for reaching out to the Google Ads API support team.
>>>
>>> After reviewing your concern, I understand that you applied for Basic 
>>> access, but you haven’t received any response.
>>>
>>> Since the access requests are handled by the Google Ads API Compliance 
>>> team, we are transferring the case to the Ads API Compliance team.
>>>
>>> @Compliance team, please confirm if you are able to assist in the below 
>>> access request.
>>>
>>> Summary: The user has applied for the developer token access with the 
>>> below details. 
>>>
>>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>>- Access type: Basic 
>>>
>>> Do reach out to the Google Ads API 
>>>  support team 
>>> for any queries related to the API.
>>>   
>>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>>
>>> Thanks,
>>>   
>>> [image: Google Logo] Google Ads API Team 
>>>
>>>
>>>

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Re: google ads api: basic access help

2024-03-11 Thread Adrien Hingert
Hi, is anybody from the Google team reading this forum?

On Monday 4 March 2024 at 19:22:39 UTC+1 Adrien Hingert wrote:

> Hi, are there any updates on this?
> Who can I reach out to?
>
> On Thursday 29 February 2024 at 17:48:09 UTC+1 Google Ads API Forum 
> Advisor wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you have submitted an 
>> application for the basic access of Google Ads API developer token and have 
>> not received any update.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team.
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary:
>>
>> The user has applied for the basic access with the below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 874-023-9937 
>>- Cases ID: User is saying that they never received a case ID 
>>
>> Do reach out to the *Google Ads API* 
>>  support team 
>> for any queries related to the API.
>>
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: google ads api basic access request still pending

2024-03-07 Thread Felix Wunderman
Hi,

are there any updates on this?  Please help us out.

Thanks


Felix Wunderman schrieb am Mittwoch, 6. März 2024 um 16:47:29 UTC+1:

> Hi together,
>
> are there any updates on this? 
> Our client is still waiting and it is getting harder and harder to explain 
> what excactly the issue is and why they have to wait for such a long time 
> for the implementation. 
>
> Thank you so much for speeding this up. 
>
> Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
> UTC+1:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you applied for Basic 
>> access, but you haven’t received any response.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team.
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for the developer token access with the 
>> below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>>- Access type: Basic 
>>
>> Do reach out to the Google Ads API 
>>  support team 
>> for any queries related to the API.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: no response on api basic access

2024-03-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for providing the additional information.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 424-788-5393
Case ID: User says that no case ID generated for their request

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkkF:ref"

Thanks,

Google Ads API Team

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Re: no response on api basic access

2024-03-07 Thread Kartik Gurmule
I do not see a Case ID generated when filling the form on (
https://support.google.com/adspolicy/contact/contact_ads_api). Neither did 
I receive any automated emails with acknowledgement.



On Thursday 7 March 2024 at 12:29:54 UTC+5:30 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted a 
> request for the basic access of Google Ads API developer token and waiting 
> for a response from the team.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated) 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 424-788-5393 <(424)%20788-5393> 
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct 
> private reply* to this email.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzkkF:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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No Response on API Basic Access, please help

2024-03-07 Thread Sam Pan
Hi, I has waiting for a month since I submitted my application for Basic 
Access. However, I don't recevie any response about this application. 
Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

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No Response on API Basic Access, please help

2024-03-07 Thread Sam Pan
Hi, I has waiting for a month since I submitted my application for Basic 
Access. However, I don't recevie any response about this application. 
Please help to resolve this issue for me. Thankyou.

My MCC ID: 634-499-9913

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No Response on API Basic Access

2024-03-06 Thread Kartik Gurmule
It has been over 2 months since I submitted my application for Basic 
Access. We have kept new onboarding on our app on hold until we could 
programmatically serve them. I filled the API Support Compliance Team form 
too around 1 month but but no update from them yet. Please escalate this 
issue for me.

My MCC ID: 424-788-5393

Thanks!

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Re: google ads api basic access request still pending

2024-03-06 Thread Felix Wunderman
Hi together,

are there any updates on this? 
Our client is still waiting and it is getting harder and harder to explain 
what excactly the issue is and why they have to wait for such a long time 
for the implementation. 

Thank you so much for speeding this up. 

Google Ads API Forum Advisor schrieb am Dienstag, 5. März 2024 um 19:36:56 
UTC+1:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you applied for Basic 
> access, but you haven’t received any response.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for the developer token access with the 
> below details. 
>
>- Google Ads Manager Account (MCC) ID: 981-919-5260 
>- Cases ID: 4-078935938, 9-513935511, 8-916735821 
>- Access type: Basic 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: access request still pending google ads api basic

2024-03-06 Thread Fabio M P
thanks for the quick reply.
How long does it take for the request to be processed from @Compliance team 
?
Thank you

Il giorno mercoledì 6 marzo 2024 alle 08:53:51 UTC+1 Google Ads API Forum 
Advisor ha scritto:

> Hi Fabio,
>
> Thank you for getting back to us. 
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, they are actively addressing the matter and kindly note that 
> access-related issues are beyond our current scope. Looping the Compliance 
> team back to this thread for further assistance. 
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 610-011-0758 
>- Case ID: Requested 
>
> Do reach out to the Google Ads API 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rziIX:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: access request still pending google ads api basic

2024-03-05 Thread Fabio M P
Hi,

This is the Google Ads Manager Account (MCC) ID: 610-011-0758 .

I hope to have news soon

Thanks

Fabio

Il giorno mercoledì 6 marzo 2024 alle 08:32:54 UTC+1 Google Ads API Forum 
Advisor ha scritto:

> Hi Fabio,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Google Ads Manager Account (MCC) ID 
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: Requested 
>- Case ID: Requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rziIX:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Access request still pending Google Ads API Basic

2024-03-05 Thread Fabio M P


Hello Team,

It's been almost a month since I've repeatedly requested basic access to 
the Google Ads developer token, yet the Google support team has failed to 
provide any response, update, or acknowledgment regarding my request.

As a result, the development of my business is currently at a standstill.

Could someone please assist me in obtaining the developer token, so that I 
can proceed with my business development?

Thanks

Fabio

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RE: google ads api basic access request still pending

2024-03-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you applied for Basic access, 
but you haven’t received any response.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for the developer token access with the below 
details.

Google Ads Manager Account (MCC) ID: 981-919-5260
Cases ID: 4-078935938, 9-513935511, 8-916735821
Access type: Basic

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzhBL:ref"

Thanks,

Google Ads API Team

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Google Ads API Basic access request still pending

2024-03-05 Thread Felix Wunderman
Hello Team,

It's been nearly one month that I have requested several times for basic 
access to the Google ads developer token, But the Google support team 
hasn't given any response, update or acknowledgement about the request.

Due to this, my business development is stuck in the process.

Can anyone please help me get the developer token so that I can continue 
the development of my business,

Still, I didn't get any kind of Case ID or anything.

Please look into this issue, and help me to solve this issue.

MCC ID: 981-919-5260
CASE ID (February 7, 2024 at 01:45 PM) : 4-078935938
CASE ID (February 13, 2024 at 12:49 PM) : 9-513935511
CASE ID (February 19, 2024 at 12:08 PM) : 8-916735821

Thanks @Google Team.

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Re: google ads api: basic access help

2024-03-04 Thread Adrien Hingert
Hi, are there any updates on this?
Who can I reach out to?

On Thursday 29 February 2024 at 17:48:09 UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team.
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 874-023-9937 
>- Cases ID: User is saying that they never received a case ID 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: google ads api: basic access help

2024-02-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for the basic access with the below details.

Google Ads Manager Account (MCC) ID: 874-023-9937
Cases ID: User is saying that they never received a case ID

Do reach out to the Google Ads API support team for any queries related to the 
API.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm0:ref"

Thanks,

Google Ads API Team

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Re: api basic access

2024-02-29 Thread Jeremie
Previous Case IDs are :
5-193735151
3-856334914

Both are closed, with no resolution to the issue.
On Thursday, February 29, 2024 at 10:02:43 AM UTC-5 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team. 
>
> After reviewing your concern, I understand that you have applied for basic 
> access and haven’t received any response. Since the access requests are 
> handled by the Google Ads API Compliance team, we are transferring the case 
> to the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 131-558-9570 
>- Case ID: Requested 
>
> Do reach out to the *Google Ads API* 
>  support team 
> for any queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm5:ref"
>
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: api basic access

2024-02-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for basic 
access and haven’t received any response. Since the access requests are handled 
by the Google Ads API Compliance team, we are transferring the case to the Ads 
API Compliance team. Can you kindly provide the following information for the 
compliance team to further assist you with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary:

The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 131-558-9570
Case ID: Requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzYm5:ref"

Thanks,

Google Ads API Team

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API Basic Access

2024-02-29 Thread Jeremie
Please forward to Compliance Team.

I have submitted multiple applications for upgrade from Test to Basic 
Access.
I have submitted multiple tickets using the API Compliance form requesting 
status updates.

I have not heard anything back in over 2 months.

Account ID 131-558-9570.

Could you please provide support.

Thanks

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Google Ads API: Basic access help

2024-02-29 Thread Adrien Hingert
I've applied twice for a basic access, the first time about 6 months ago, 
the second 2 weeks ago. I never received any answer. I've also tried 
contacting Google via its official form 
, but to no 
avail.

*Google Ads Manager Account ID (MCC): *874-023-9937
*Case ID: *I never received a case ID
*Access type: *Basic Access 

What cab I do to expedite this?

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Re: api basic access request - no response

2024-02-25 Thread knepp harr
Yes, please proceed.

Google Ads API Forum Advisor  于2024年2月23日周五
16:13写道:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an
> application for the basic access of Google Ads API developer token and have
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance
> team, we are transferring the case to the Ads API Compliance team. Can you
> kindly provide the following information for the compliance team to further
> assist you with your concern:
>
>- Case ID generated from the compliance team in the format
>0-0###0 (if there is any generated).
>
> @Compliance team, please confirm if you are able to assist in the below
> access request.
>
> Summary: The user has applied for basic access with the below details.
>
>- Google Ads Manager Account (MCC) ID: 123-926-5980
>- Cases ID: requested
>- Access level : Basic Access
>
> Do reach out to the Google Ads API support
>  team for any
> queries related to the API.
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzOJU:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

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Re: api basic access request - no response

2024-02-25 Thread knepp harr
Is the compliance team conducting reviews? How can I obtain a case ID? I 
haven't received any confirmation email after submitting the application. 
If there are any aspects of my application form that do not meet the 
requirements, could you please inform me?

在2024年2月23日星期五 UTC+8 16:14:11 写道:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 123-926-5980 
>- Cases ID: requested 
>- Access level : Basic Access 
>
> Do reach out to the Google Ads API support 
>  team for any 
> queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzOJU:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: api basic access request - no response

2024-02-23 Thread Gopesh Saha
Hi Team,
I had similar issue with 838-367-5796 account, sent the request more than 3 
working days, but no response yet.
No case id or email triggered, would you please help me on this.

Many thanks,
Gopesh

On Friday, February 23, 2024 at 8:23:34 AM UTC knepp harr wrote:

> Without case id, no related email was received
>
> 在2024年2月23日星期五 UTC+8 16:14:11 写道:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you have submitted an 
>> application for the basic access of Google Ads API developer token and have 
>> not received any update.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team. Can you 
>> kindly provide the following information for the compliance team to further 
>> assist you with your concern: 
>>
>>- Case ID generated from the compliance team in the format 
>>0-0###0 (if there is any generated). 
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for basic access with the below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 123-926-5980 
>>- Cases ID: requested 
>>- Access level : Basic Access 
>>
>> Do reach out to the Google Ads API support 
>>  team for any 
>> queries related to the API.
>>   
>> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzOJU:ref"
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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Re: api basic access request - no response

2024-02-23 Thread knepp harr
Without case id, no related email was received

在2024年2月23日星期五 UTC+8 16:14:11 写道:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have submitted an 
> application for the basic access of Google Ads API developer token and have 
> not received any update.
>
> Since the access requests are handled by the Google Ads API Compliance 
> team, we are transferring the case to the Ads API Compliance team. Can you 
> kindly provide the following information for the compliance team to further 
> assist you with your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary: The user has applied for basic access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 123-926-5980 
>- Cases ID: requested 
>- Access level : Basic Access 
>
> Do reach out to the Google Ads API support 
>  team for any 
> queries related to the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzOJU:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: api basic access request - no response

2024-02-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 123-926-5980
Cases ID: requested
Access level : Basic Access

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzOJU:ref"

Thanks,

Google Ads API Team

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API basic access request - no response

2024-02-22 Thread knepp harr
Dear Google Ads API community,

I have submitted API basic access request in this week, but I haven't heard 
back yet (the application says it will be done in 3 business days).

Could you please help us to know the status of this and if there is 
something I can do to get this access?

MCC account ID: 123-926-5980

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API basic access request - no response.

2024-02-20 Thread Haegwan Kim
Dear Google Ads API community,

I have submitted API basic access request last week, but I haven't heard 
back yet (the application says it will be done in 3 business days).

Could you please help us to know the status of this and if there is 
something I can do to get this access?

MCC account ID: 362-268-0947

Best,
Haegwan Kim

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Re: api basic access

2024-02-20 Thread Alex Briceno
I got the confirmation screen when request was submitted, but no email was 
recieved with confirmation or case ID. I even did it again and same thing 
happened, no email or ID was received.

Thanks,

On Tuesday, February 20, 2024 at 11:57:21 AM UTC-5 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> I would like to inform you that the case ID will be present in the auto 
> generated email from the compliance team after submitting the application 
> form. 
>
> Kindly note that the concerns related to access requests are out of scope 
> for the Google Ads API support team, as our team specializes in Google 
> Ads API  related 
> concerns and technical implementations only. Can you kindly provide the 
> following information for the compliance team to further assist you with 
> your concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request and the user did not receive the Case ID.
>
> Summary:
>
> The user has applied for basic access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 924-702-8688 
>
>
>- Case ID: requested 
>
> Do reach out to the Google Ads API 
> support
>  
> team for any queries related to the API.
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzHDb:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: api basic access

2024-02-20 Thread Alex Briceno
Case ID was not generated. is there a way I can see my request and look for 
that ID?

Thanks,

On Tuesday, February 20, 2024 at 11:42:20 AM UTC-5 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied 
> for API basic access and you haven't received any updates on your 
> application status.
>
> Since the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to 
> the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in 
> the below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 924-702-8688 
>- Cases ID: requested 
>
> Do reach out to the Google Ads API support team 
> <https://developers.google.com/google-ads/api/docs/start>, for any queries 
> related to 
> the API.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzHDb:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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RE: api basic access

2024-02-20 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic 
access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 924-702-8688
Cases ID: requested

Do reach out to the Google Ads API support team, for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzHDb:ref"

Thanks,

Google Ads API Team

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API Basic Access

2024-02-20 Thread Alex Briceno
hello,
I have submitted the request for the API basic access 2 weeks ago, but I 
have not heard back from you. Could you please help me to know the status 
of this and if there is something I can do to get this access sooner as We 
have our development parked until we get the right permissions.

MCC account ID: 924-702-8688

Thanks
Alex Briceno

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Re: no response from ads api basic access application

2024-02-19 Thread eeljun kye
Any update?

On Thursday, February 8, 2024 at 12:03:49 PM UTC+9 Google Ads API Forum 
Advisor wrote:

> Hi,
>
> Thank you for getting back to us.
>
> ++@Compliance team, please see the updated email from the user: 
>
>
> I haven't got Case ID...
>
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rythq:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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API Basic Access (Request Form Not Working?)

2024-02-15 Thread Izumi
I have repeatedly requested basic access to the Ads API and have received 
no response from the support team.

I have also filled out the following form to contact the Google Ads API 
Compliance team, but have yet to receive a response.

https://support.google.com/adspolicy/contact/new_token_application

MCC: 500-438-9058
Case-ID: not asigned

I would appreciate it if you could look into my case and let me know when 
you expect a response from Google.

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API Basic Access Request (Request Form Not Working?)

2024-02-15 Thread Yu
I have repeatedly requested basic access to the Ads API and have received 
no response from the support team.

I have also filled out the following form to contact the Google Ads API 
Compliance team, but have yet to receive a response.

https://support.google.com/adspolicy/contact/new_token_application

MCC: 500-438-9058
Case-ID: not asigned 

I would appreciate it if you could look into my case and let me know when 
you expect a response from Google.

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API Basic Access Request

2024-02-15 Thread Santiago Olalde Fiandor
Good morning,

My company requested Basic Access for the API last week, but we've heard 
nothing since. I don't have a request ID or anything like it, but the main 
account's ID is 765-446-0356. Could someone please help with this? 

Thank you very much in advance, and sorry for the problems.

Regards,
Santiago 

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