Re: AdGroupService is giving UNEXPECTED_INTERNAL_API_ERROR

2010-12-06 Thread AdWords API Advisor
Hi Dan,

Let's consolidate this conversation into your existing thread:

  
http://groups.google.com/group/adwords-api/browse_thread/thread/3849d5c7c2f5300c/

Best,
- Eric Koleda, AdWords API Team

On Dec 6, 4:07 pm, dan  wrote:
> This is still happening and it happens *every* time--it's not
> intermittent. This means AdWords editor is completely unusable because
> I can't download my camapaigns, and I haven't been able to manage my
> account because of this since Dec3.
> Is there any status on this error?
>
> On Dec 4, 2:56 am, dan  wrote:
>
>
>
>
>
>
>
> > I am unable to perform a get operation with the AdGroupService. This
> > has been giving the internal api error for over 12 hours.
> > Additionally, AdWords Editor exhibits the same problem and cannot
> > download my campaigns.
>
> > AdWordsEditor gives the error as:
> > [##]
> > InternalApiError.Unexpected_Internal_API_ERROR @
> > com.google.ads.api.shasta.ShastaServerException:  > title='RpcStatus=APPLICATION_ERROR. AppErrorCode=0'/>
> > RpcErrorDetail=Could not read shard information for customer
> > Id=##, Shard=2, Fingerprint=#
>
> > However, the CampaignService works fine, my programs can call the
> > campaign service without any trouble and the AdWordsEditor is able to
> > populate its list of potential campaigns to download. It's just the
> > AdGroupService that is not working.

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Re: AdGroupService is giving UNEXPECTED_INTERNAL_API_ERROR

2010-12-06 Thread dan
This is still happening and it happens *every* time--it's not
intermittent. This means AdWords editor is completely unusable because
I can't download my camapaigns, and I haven't been able to manage my
account because of this since Dec3.
Is there any status on this error?




On Dec 4, 2:56 am, dan  wrote:
> I am unable to perform a get operation with the AdGroupService. This
> has been giving the internal api error for over 12 hours.
> Additionally, AdWords Editor exhibits the same problem and cannot
> download my campaigns.
>
> AdWordsEditor gives the error as:
> [##]
> InternalApiError.Unexpected_Internal_API_ERROR @
> com.google.ads.api.shasta.ShastaServerException:  title='RpcStatus=APPLICATION_ERROR. AppErrorCode=0'/>
> RpcErrorDetail=Could not read shard information for customer
> Id=##, Shard=2, Fingerprint=#
>
> However, the CampaignService works fine, my programs can call the
> campaign service without any trouble and the AdWordsEditor is able to
> populate its list of potential campaigns to download. It's just the
> AdGroupService that is not working.

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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AdGroupService is giving UNEXPECTED_INTERNAL_API_ERROR

2010-12-06 Thread dan
I am unable to perform a get operation with the AdGroupService. This
has been giving the internal api error for over 12 hours.
Additionally, AdWords Editor exhibits the same problem and cannot
download my campaigns.

AdWordsEditor gives the error as:
[##]
InternalApiError.Unexpected_Internal_API_ERROR @
com.google.ads.api.shasta.ShastaServerException: 
RpcErrorDetail=Could not read shard information for customer
Id=##, Shard=2, Fingerprint=#

However, the CampaignService works fine, my programs can call the
campaign service without any trouble and the AdWordsEditor is able to
populate its list of potential campaigns to download. It's just the
AdGroupService that is not working.

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
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