AdWords API Re: Unable to get Adgroup/Campaign informations : CLIENT_EMAIL_INVALID
Hi, My apologies for the confusion. I looked up the client email address that was generating the error and it's a legacy login. In the AdWords UI you can see this under My account - Account access and in the table under the Access level column will be Your old, shared login for legacy logins. Legacy logins aren't supported in v2009, which is why you only got this error in v2009. To use this API with this account you will need to add a new login to the account and use that email address in the API request. Best, - Eric On Mar 22, 6:35 am, TompiT thomas.pit...@gmail.com wrote: Hi, Thanks for your help, this client account exists, the email used is correct and the token used for the MCC is valid and has access to this account from adwords web interface. Indeed, with v13 API all works fine with the same value, but it seems to be different under v200909. On 19 mar, 19:26, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi, Can you confirm that this client account exists and that the MCC account that the authToken was generated for has access to the account? Best, - Eric Koleda, AdWords API Team On Mar 19, 8:41 am, TompiT thomas.pit...@gmail.com wrote: Hi, While trying to get an adgroup informations by id adgroup using v200909 AdGroupServiceInterface we get the following exception from API : AuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw- bestoftheb...@shopping-engine.com' We have the same problem by trying to get data from different campaigns or adgroups. Note that our code is also used for other accounts and we don't have any issue, it just appears on one account. Could you help us to find what is wrong with that ? Thanks in advance, Find below the SOAP informations (request/response) -- Request : -- ?xml version=1.0 encoding=UTF-8? soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/ envelope/ xmlns:xsd=http://www.w3.org/2001/XMLSchema; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; soapenv:Header ns1:RequestHeader soapenv:actor=http://schemas.xmlsoap.org/ soap/actor/next soapenv:mustUnderstand=0 xmlns:ns1=https:// adwords.google.com/api/adwords/cm/v200909 ns1:authToken xmlns:ns1=https://adwords.google.com/api/ adwords/cm/v200909**/ns1:authTokenns1:clientEmailgb-aw- bestoftheb...@shopping-engine.com/ ns1:clientEmailns1:developerTokenmyDevToken/ ns1:developerTokenns1:userAgentAdWords API Java Client Library - v7.1.0 - myUserAgent/ns1:userAgentns1:validateOnlyfalse/ ns1:validateOnly /ns1:RequestHeader /soapenv:Header soapenv:Body get xmlns=https://adwords.google.com/api/adwords/cm/ v200909 selector adGroupIds329941153/adGroupIds /selector /get /soapenv:Body /soapenv:Envelope -- Response : -- ?xml version=1.0 encoding=UTF-8? soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; soap:Header ResponseHeader xmlns=https://adwords.google.com/api/adwords/ cm/v200909 requestId2f53bc5eb69660a5636dfb67acfa9e0a/ requestIdoperations0/operationsresponseTime149/ responseTimeunits0/units /ResponseHeader /soap:Header soap:Body soap:Fault faultcodesoap:Server/ faultcodefaultstringAuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw-bestoftheb...@shopping-engine.com'/faultstring detail ApiExceptionFault xmlns=https://adwords.google.com/ api/adwords/cm/v200909 messageAuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw-bestoftheb...@shopping-engine.com'/ messageApplicationException.TypeApiException/ ApplicationException.Type errors xsi:type=AuthenticationError xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; fieldPath/triggergb-aw- bestoftheb...@shopping-engine.com/ triggerApiError.TypeAuthenticationError/ ApiError.TypereasonCLIENT_EMAIL_INVALID/reason /errors /ApiExceptionFault /detail /soap:Fault /soap:Body /soap:Envelope -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Have you migrated to v200909 yet? The v13 sunset is on April 22, 2010. Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at
AdWords API Re: Unable to get Adgroup/Campaign informations : CLIENT_EMAIL_INVALID
Hi, Thanks for your help, this client account exists, the email used is correct and the token used for the MCC is valid and has access to this account from adwords web interface. Indeed, with v13 API all works fine with the same value, but it seems to be different under v200909. On 19 mar, 19:26, AdWords API Advisor adwordsapiadvi...@google.com wrote: Hi, Can you confirm that this client account exists and that the MCC account that the authToken was generated for has access to the account? Best, - Eric Koleda, AdWords API Team On Mar 19, 8:41 am, TompiT thomas.pit...@gmail.com wrote: Hi, While trying to get an adgroup informations by id adgroup using v200909 AdGroupServiceInterface we get the following exception from API : AuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw- bestoftheb...@shopping-engine.com' We have the same problem by trying to get data from different campaigns or adgroups. Note that our code is also used for other accounts and we don't have any issue, it just appears on one account. Could you help us to find what is wrong with that ? Thanks in advance, Find below the SOAP informations (request/response) -- Request : -- ?xml version=1.0 encoding=UTF-8? soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/ envelope/ xmlns:xsd=http://www.w3.org/2001/XMLSchema; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; soapenv:Header ns1:RequestHeader soapenv:actor=http://schemas.xmlsoap.org/ soap/actor/next soapenv:mustUnderstand=0 xmlns:ns1=https:// adwords.google.com/api/adwords/cm/v200909 ns1:authToken xmlns:ns1=https://adwords.google.com/api/ adwords/cm/v200909**/ns1:authTokenns1:clientEmailgb-aw- bestoftheb...@shopping-engine.com/ ns1:clientEmailns1:developerTokenmyDevToken/ ns1:developerTokenns1:userAgentAdWords API Java Client Library - v7.1.0 - myUserAgent/ns1:userAgentns1:validateOnlyfalse/ ns1:validateOnly /ns1:RequestHeader /soapenv:Header soapenv:Body get xmlns=https://adwords.google.com/api/adwords/cm/ v200909 selector adGroupIds329941153/adGroupIds /selector /get /soapenv:Body /soapenv:Envelope -- Response : -- ?xml version=1.0 encoding=UTF-8? soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; soap:Header ResponseHeader xmlns=https://adwords.google.com/api/adwords/ cm/v200909 requestId2f53bc5eb69660a5636dfb67acfa9e0a/ requestIdoperations0/operationsresponseTime149/ responseTimeunits0/units /ResponseHeader /soap:Header soap:Body soap:Fault faultcodesoap:Server/ faultcodefaultstringAuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw-bestoftheb...@shopping-engine.com'/faultstring detail ApiExceptionFault xmlns=https://adwords.google.com/ api/adwords/cm/v200909 messageAuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw-bestoftheb...@shopping-engine.com'/ messageApplicationException.TypeApiException/ ApplicationException.Type errors xsi:type=AuthenticationError xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; fieldPath/triggergb-aw- bestoftheb...@shopping-engine.com/ triggerApiError.TypeAuthenticationError/ ApiError.TypereasonCLIENT_EMAIL_INVALID/reason /errors /ApiExceptionFault /detail /soap:Fault /soap:Body /soap:Envelope -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Have you migrated to v200909 yet? The v13 sunset is on April 22, 2010. Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en To unsubscribe from this group, send email to adwords-api+unsubscribegooglegroups.com or reply to this email with the words REMOVE ME as the subject.
AdWords API Re: Unable to get Adgroup/Campaign informations : CLIENT_EMAIL_INVALID
Hi, Can you confirm that this client account exists and that the MCC account that the authToken was generated for has access to the account? Best, - Eric Koleda, AdWords API Team On Mar 19, 8:41 am, TompiT thomas.pit...@gmail.com wrote: Hi, While trying to get an adgroup informations by id adgroup using v200909 AdGroupServiceInterface we get the following exception from API : AuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw- bestoftheb...@shopping-engine.com' We have the same problem by trying to get data from different campaigns or adgroups. Note that our code is also used for other accounts and we don't have any issue, it just appears on one account. Could you help us to find what is wrong with that ? Thanks in advance, Find below the SOAP informations (request/response) -- Request : -- ?xml version=1.0 encoding=UTF-8? soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/ envelope/ xmlns:xsd=http://www.w3.org/2001/XMLSchema; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; soapenv:Header ns1:RequestHeader soapenv:actor=http://schemas.xmlsoap.org/ soap/actor/next soapenv:mustUnderstand=0 xmlns:ns1=https:// adwords.google.com/api/adwords/cm/v200909 ns1:authToken xmlns:ns1=https://adwords.google.com/api/ adwords/cm/v200909**/ns1:authTokenns1:clientEmailgb-aw- bestoftheb...@shopping-engine.com/ ns1:clientEmailns1:developerTokenmyDevToken/ ns1:developerTokenns1:userAgentAdWords API Java Client Library - v7.1.0 - myUserAgent/ns1:userAgentns1:validateOnlyfalse/ ns1:validateOnly /ns1:RequestHeader /soapenv:Header soapenv:Body get xmlns=https://adwords.google.com/api/adwords/cm/ v200909 selector adGroupIds329941153/adGroupIds /selector /get /soapenv:Body /soapenv:Envelope -- Response : -- ?xml version=1.0 encoding=UTF-8? soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; soap:Header ResponseHeader xmlns=https://adwords.google.com/api/adwords/ cm/v200909 requestId2f53bc5eb69660a5636dfb67acfa9e0a/ requestIdoperations0/operationsresponseTime149/ responseTimeunits0/units /ResponseHeader /soap:Header soap:Body soap:Fault faultcodesoap:Server/ faultcodefaultstringAuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw-bestoftheb...@shopping-engine.com'/faultstring detail ApiExceptionFault xmlns=https://adwords.google.com/ api/adwords/cm/v200909 messageAuthenticationError.CLIENT_EMAIL_INVALID @ ; trigger:'gb-aw-bestoftheb...@shopping-engine.com'/ messageApplicationException.TypeApiException/ ApplicationException.Type errors xsi:type=AuthenticationError xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; fieldPath/triggergb-aw- bestoftheb...@shopping-engine.com/ triggerApiError.TypeAuthenticationError/ ApiError.TypereasonCLIENT_EMAIL_INVALID/reason /errors /ApiExceptionFault /detail /soap:Fault /soap:Body /soap:Envelope -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Have you migrated to v200909 yet? The v13 sunset is on April 22, 2010. Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups AdWords API Forum group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en To unsubscribe from this group, send email to adwords-api+unsubscribegooglegroups.com or reply to this email with the words REMOVE ME as the subject.
