RE: Adding customer match list with api (c#)generates a different match rate than uploading csv file

2023-01-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Sami,

Thanks for reaching out to the Google Ads API Forum. I hope you are doing well 
today.

If you want to create and update a Customer Match List, then for customer 
match, you may refer here for ways on how you can remove the audiences. Once 
removed, you may then add new audiences into those user_lists similar to how 
you initially populated the list using the OfflineUserDataJobService. For 
example, to add audiences, you may refer to this code example.

With regards to concern on match rate, you may also use the 
enableMatchRateRangePreview field when creating an OfflineUserDataJob, then you 
may set enableMatchRateRangePreview to true, and match rate range for the 
offline user data job is calculated and made available in the resource.

Also, I would request you to check the request and response logs associated 
with the customer match data uploads to ensure that there haven't been any 
issues. Could you confirm if your API errors returned after the upload was 
completed when those customer match user list uploaded using the Google Ads 
API? Could you provide the complete request and response logs with request ID 
generated on your end? It would be helpful if you could provide the user list 
ID for the Ads UI uploads, so that we can check better.

You may then send the requested information via the Reply privately to the 
author option. If this option is not available, you may send the details 
directly to our googleadsapi-supp...@google.com alias instead.

Have a great day.

Regards,

Marjorie
Google Ads API Team
ref:_00D1U1174p._5004Q2hyutn:ref

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Adding customer match list with api (c#)generates a different match rate than uploading csv file

2023-01-16 Thread Sami Steenhaut
So i need to automate the creation and update of a Customer Match List via 
the Google Ads api v11. We have over 2 millions user to sync, so we do 
multiple calls that contains 100K users each since this is the threshold. 
After running my program and after that the api calls are processed, the 
match rate is always around 65-75%. The problem is that when i take the 
exact same users and i put them all in a csv file, then uploads it directly 
in the audience section, the match rate is 100%. They should be the same. 
The hashing and the formating are the exact same for both ways. 

Can i get help with that, or is that normal ?

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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