Hi,
On your first *Ad Approval Error* question, it looks like you recreated the
ad and it has since been approved. Is this still an issue?
Regarding the *Google Feed Error* issue, I can't speak to the UI upload
process, but I did notice that the one ad (ID 47482897276 - now deleted) in
the AdGroup using the *GFeed* feed referenced the wrong feed name. The
customizer text was of the form "Only {=*Feed For Ad Customizers*
#...Price}", but I would have expected to see the name *GFeed* in there.
Did you rename the *GFeed* feed, by any chance?
Thanks,
Josh, AdWords API Team
On Friday, October 10, 2014 12:35:03 PM UTC-4, ay...@everymundo.com wrote:
>
> Hi,
>
> It would be very helpful for us to get in contact via phone or chat with a
> direct Adwords Technical support to review these issues.
>
> We are experiencing the follow two errors:
>
> *Ad Approval Error*
> Our test ad is using the Ad Customizer feature, drawing its data from a
> feed output the we designed; title "Feed2". The ad was working, showing the
> variable data drawn from the feed, for a week. Last week the ad began to
> show an error despite not having changed any of the text, settings, or the
> feed related to the ad.
>
> When we refresh the page sometimes the error changes, but for the most
> part we are receiving the following message,
> "Your ad can't show because its parameters couldn't be filled in. Make
> sure to check that you have matching values that fit within the character
> limits."
>
> We can provide more detailed information and screen shots via email to
> help as well. We've tried changing the text to make it shorter,
> re-uploading and re-submitting the feed (which was approved again), as well
> as adjusting a few of the campaign settings, but have had so success at
> getting the Ad Customizer Ads working with the feed again.
>
>
> *Google Feed Error*
> Shared Library > Business Data
>
> Feed Name: 'GFeed'
>
> When we uploaded the Google Template Feed Spreadsheet it wouldn't take
> the data for the first couple of weeks working with the Ad Customizer feed;
> we received a message that read "Unknown Error". In it's place we used a
> Spreadsheet that pulled the data from a custom script we designed, which
> worked. About a week later, without any change to the document or the
> settings, we attempted to upload the spreadsheet again while trouble
> shooting the above mentioned error and it was approved. However, we still
> receive the same errors in the Ad Campaign.
>
> Really appreciate any help.
>
> Thanks in advance!
>
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