Re: Adwords Batch Jobs CANCELED or INTERNAL_ERROR

[Richard Scorer]

Hi Josh,

Thanks for getting back to us, we will modify our batch writer so that it
collates the batch operations by type.

Cheers,
Richard

On Wed, 3 Jul 2019 at 16:28, Google Ads API Forum Advisor Prod <
adsapiforumadvi...@gmail.com> wrote:

> Hi Richard,
>
> I looked into our logs and spoke with the batch jobs team, and the jobs in
> question timed out because they were taking too long to complete. We took a
> look at your operations and noticed that you have many instances of the
> following pattern of operations:
>
>1. Create ad group 1
>2. Create an ad in ad group 1
>3. Create ad group criteria in ad group 1
>4. Create ad group 2
>5. Create an ad in ad group 2
>6. Create ad group criteria in ad group 2
>7. and so on...
>
> Instead of this approach, please group your operations according to
> operation type as recommended in the best practices section of our guide
> 
>  .
> For example, the following would be a much more efficient approach for the
> sequence above:
>
>1. Create ad group 1
>2. Create ad group 2
>3. ...
>4. Create ad in ad group 1
>5. Create ad in ad group 2
>6. ...
>7. Create ad group criteria in ad group 1
>8. Create ad group criteria in ad group 2
>9. ...
>
> Thanks,
> Josh, Google Ads API Team
>
> ref:_00D1U1174p._5001UCYZ9v:ref
>
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> .
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Re: Adwords Batch Jobs CANCELED or INTERNAL_ERROR

[Google Ads API Forum Advisor Prod]

Hi Richard,

I looked into our logs and spoke with the batch jobs team, and the jobs in 
question timed out because they were taking too long to complete. We took a 
look at your operations and noticed that you have many instances of the 
following pattern of operations:

Create ad group 1
Create an ad in ad group 1
Create ad group criteria in ad group 1
Create ad group 2
Create an ad in ad group 2
Create ad group criteria in ad group 2
and so on...

Instead of this approach, please group your operations according to operation 
type as recommended in the best practices section of our guide . For example, 
the following would be a much more efficient approach for the sequence above:

Create ad group 1
Create ad group 2
...
Create ad in ad group 1
Create ad in ad group 2
...
Create ad group criteria in ad group 1
Create ad group criteria in ad group 2
...

Thanks,
Josh, Google Ads API Team
ref:_00D1U1174p._5001UCYZ9v:ref

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Re: Adwords Batch Jobs CANCELED or INTERNAL_ERROR

[Richard Scorer]

Hi Ben,

Thanks for your response, is there any update? 

Thanks!

On Thursday, 20 June 2019 22:36:48 UTC+1, adsapiforumadvisor wrote:
>
> Hi Richard,
>
> Thanks for the question. I'm looking into this for you and will get back 
> to you with more information as soon as I can.
>
> Thanks,
> Ben Karl, Google Ads API Team
>
> ref:_00D1U1174p._5001UCYZ9v:ref

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RE: Adwords Batch Jobs CANCELED or INTERNAL_ERROR

[Google Ads API Forum Advisor Prod]

Hi Richard,

Thanks for the question. I'm looking into this for you and will get back to you 
with more information as soon as I can.

Thanks,
Ben Karl, Google Ads API Team
ref:_00D1U1174p._5001UCYZ9v:ref

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Adwords Batch Jobs CANCELED or INTERNAL_ERROR

[Richard Scorer]

Yesterday we pushed a number of batch jobs, 10% of which failed for no 
provided reason. Could someone please take a look and hopefully explain 
what happened to our batch jobs so we can perhaps prevent these issues in 
the future?

They are across a number of different accounts. We had 91 batch jobs 
CANCELED with no error - examples are 

Account: 1095363880, Batch: 1555479026
Account: 3732192484, Batch: 1555405878
Account: 6011282466, Batch: 1555832781

These accounts all seemed to be processing, and suddenly were CANCELED. 
Definitely not by us. 

Then we had 117 batch jobs failed due to "INTERNAL_ERROR".

Examples:
Account: 1289959727, Batch: 1555616228 - 77% complete, 32325 operations 
executed, 32325 succeeded, 32325 written.
Account: 1167746827, Batch: 137352 - 16% complete, 56691 operations 
executed, 549 succeeded, 56691 written.
Account: 4724505641, Batch: 1555633246 - 71% complete, 47421 operations 
executed, 47421 succeeded, 47426 written. <-- this one wrote more than 
operations provided.
Account: 5936322484, Batch: 1556502467 - 0% complete, 20 operations 
executed, 20 succeeded, 20 written.
Account: 8635488849, Batch: 1556365425 - 99% complete, 99075 operations 
executed, 94935 succeeded, 99075 written.


Thanks,
Richard

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