Re: AlertService problem

[Josh Radcliff (AdWords API Team)]

Hi,

We do not have any immediate plans for expanding or enhancing the alert 
service. If and when this changes, we'll post an announcement to our blog 
.

Cheers,
Josh, AdWords API Team

On Monday, April 7, 2014 3:15:23 PM UTC-4, Josh Radcliff (AdWords API Team) 
wrote:
>
> Hi,
>
> Sorry, but I don't have an ETA for a fix for this yet.
>
> Regards,
> Josh, AdWords API Team
>
> On Monday, April 7, 2014 4:59:50 AM UTC-4, Sebastian Prmanagement wrote:
>>
>> any news?
>>
>

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Re: AlertService problem

[Josh Radcliff (AdWords API Team)]

Hi,

Sorry, but I don't have an ETA for a fix for this yet.

Regards,
Josh, AdWords API Team

On Monday, April 7, 2014 4:59:50 AM UTC-4, Sebastian Prmanagement wrote:
>
> any news?
>

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Re: AlertService problem

[Sebastian Prmanagement]

any news?

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Re: AlertService problem

[Josh Radcliff (AdWords API Team)]

Hi,

We're aware of this issue and are looking into it.  I'll post an update 
once I have more information.

Cheers,
Josh, AdWords API Team

On Tuesday, April 1, 2014 9:43:47 AM UTC-4, Sebastian Prmanagement wrote:
>
> Hi,
> I tried to get all red alerts via AlertService (api adwords v201402)
> api response gets one red alert "PAYMENT_NOT_ENTERED" for customer-id: 
> 157-170-6206
> but when I log on to adwords.google.com i can see more alerts, for 
> example:
> "Display advertising can be suspended soon as your account balance is 
> almost depleted" (customer-id: 336-670-8987).
> The question is, do i should also get red alert of type 
> "ACCOUNT_ON_TARGET" with this customer id?
> How can i get alert about "balance is almost depleted" for customer nr 
> 336-670-8987?
> (I use all of type alerts in 'AlertQuery' and all available 'severities')
>

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AlertService problem

[Sebastian Prmanagement]

Hi,
I tried to get all red alerts via AlertService (api adwords v201402)
api response gets one red alert "PAYMENT_NOT_ENTERED" for customer-id: 
157-170-6206
but when I log on to adwords.google.com i can see more alerts, for example:
"Display advertising can be suspended soon as your account balance is 
almost depleted" (customer-id: 336-670-8987).
The question is, do i should also get red alert of type "ACCOUNT_ON_TARGET" 
with this customer id?
How can i get alert about "balance is almost depleted" for customer nr 
336-670-8987?
(I use all of type alerts in 'AlertQuery' and all available 'severities')

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Re: AlertService problem V201008

[AdWords API Advisor]

Hi,

Once the issue I mentioned in the previous thread gets resolved, you
should be able to do this. The workaround I suggested was until the
issue gets addressed.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Jan 13, 4:00 am, cwu2006  wrote:
> Hi Thanks for replying.
> The purpose of using this service is to send email automatically to
> account managers they normally don't check alert from adword web UI.
> However as a management agency the clients under our MCC varies from
> time to time. My question is that can we get all alerts received in we
> MCC with a single token generated from ClientEmal/passowrd? Or it just
> retrieves alerts for the particular client?
>
> Thanks
>
> On Jan 12, 5:10 pm, AdWords API Advisor 
> wrote:
>
>
>
>
>
>
>
> > Hi,
>
> > We have a known issue at our end where the AlertService throws an
> > AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE if you use an
> > authToken generated using an MCC email/password + clientEmail in
> > request headers. For now, the workaround is to use an authToken
> > generated using the clientEmail/password.
>
> > Cheers,
> > Anash P. Oommen,
> > AdWords API Advisor.
>
> > On Jan 10, 11:21 am, cwu2006  wrote:
>
> > > I have tried to use new AlertService from adword v201008. however i
> > > just cannot get alerts although I can see them from log in to my MCC
> > > account. I have checked everything and follows recommanded codes
> > > practice for .NET. It just cannot get alerts. I have two different
> > > situations.
> > > 1. once I set up pageing parameter with startIndex and numberResults
> > > the API just returns  error:
> > > "AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE". It seems that
> > > the token is invalid or expired , but the same token is using with
> > > other services well. (report service, adgroup service, accountservice
> > > etc)
> > > 2.when I removed paging parameters the API call went through but
> > > AlertPage always returns empty record.
> > > Can any adword api guru can give me some clues what is behind those
> > > situations?- Hide quoted text -
>
> > - Show quoted text -

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Re: AlertService problem V201008

[cwu2006]

Hi Thanks for replying.
The purpose of using this service is to send email automatically to
account managers they normally don't check alert from adword web UI.
However as a management agency the clients under our MCC varies from
time to time. My question is that can we get all alerts received in we
MCC with a single token generated from ClientEmal/passowrd? Or it just
retrieves alerts for the particular client?

Thanks

On Jan 12, 5:10 pm, AdWords API Advisor 
wrote:
> Hi,
>
> We have a known issue at our end where the AlertService throws an
> AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE if you use an
> authToken generated using an MCC email/password + clientEmail in
> request headers. For now, the workaround is to use an authToken
> generated using the clientEmail/password.
>
> Cheers,
> Anash P. Oommen,
> AdWords API Advisor.
>
> On Jan 10, 11:21 am, cwu2006  wrote:
>
>
>
> > I have tried to use new AlertService from adword v201008. however i
> > just cannot get alerts although I can see them from log in to my MCC
> > account. I have checked everything and follows recommanded codes
> > practice for .NET. It just cannot get alerts. I have two different
> > situations.
> > 1. once I set up pageing parameter with startIndex and numberResults
> > the API just returns  error:
> > "AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE". It seems that
> > the token is invalid or expired , but the same token is using with
> > other services well. (report service, adgroup service, accountservice
> > etc)
> > 2.when I removed paging parameters the API call went through but
> > AlertPage always returns empty record.
> > Can any adword api guru can give me some clues what is behind those
> > situations?- Hide quoted text -
>
> - Show quoted text -

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Re: AlertService problem V201008

[AdWords API Advisor]

Hi,

We have a known issue at our end where the AlertService throws an
AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE if you use an
authToken generated using an MCC email/password + clientEmail in
request headers. For now, the workaround is to use an authToken
generated using the clientEmail/password.

Cheers,
Anash P. Oommen,
AdWords API Advisor.

On Jan 10, 11:21 am, cwu2006  wrote:
> I have tried to use new AlertService from adword v201008. however i
> just cannot get alerts although I can see them from log in to my MCC
> account. I have checked everything and follows recommanded codes
> practice for .NET. It just cannot get alerts. I have two different
> situations.
> 1. once I set up pageing parameter with startIndex and numberResults
> the API just returns  error:
> "AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE". It seems that
> the token is invalid or expired , but the same token is using with
> other services well. (report service, adgroup service, accountservice
> etc)
> 2.when I removed paging parameters the API call went through but
> AlertPage always returns empty record.
> Can any adword api guru can give me some clues what is behind those
> situations?

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http://groups.google.com/group/adwords-api
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AlertService problem V201008

[cwu2006]

I have tried to use new AlertService from adword v201008. however i
just cannot get alerts although I can see them from log in to my MCC
account. I have checked everything and follows recommanded codes
practice for .NET. It just cannot get alerts. I have two different
situations.
1. once I set up pageing parameter with startIndex and numberResults
the API just returns  error:
"AuthenticationError.FAILED_TO_RETRIEVE_LOGIN_COOKIE". It seems that
the token is invalid or expired , but the same token is using with
other services well. (report service, adgroup service, accountservice
etc)
2.when I removed paging parameters the API call went through but
AlertPage always returns empty record.
Can any adword api guru can give me some clues what is behind those
situations?

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Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
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