Re: AuthenticationError.CLIENT_EMAIL_INVALID on V2009 services only

2010-04-28 Thread AdWords API Advisor
Hi Marco,

To debug this issue I'll need some more specific information about
your account.  Can you please send the following information to
adwordsapiadvi...@google.com:

- The email address used to generate the authToken.
- The email address in the clientEmail header.

After you've done that please respond to this thread so I will know to
check that inbox.

Best,
- Eric Koleda, AdWords API Team

On Apr 27, 8:54 am, Marco marcovdk...@gmail.com wrote:
 We have an MCC Account that contains hundreds of other (MCC) accounts.
 All of them work fine except for one,  that will only allow us to use
 the V13 services (ReportService, AccountService etc.). Because the
 other accounts are working great, the problem should not be in the
 AuthorizationToken as far as I can see and it is not using a legacy
 login. When retrieving the client accounts of the MCC that contains
 this account I do find it in the array. So it seems that this error is
 caused by something specific to V2009.

 Does someone have any idea about what else can cause this message?

 SOAP request/response:

 ?xml version=1.0 encoding=UTF-8?
 soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/
 envelope/ xmlns:xsd=http://www.w3.org/2001/XMLSchema;
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
         soapenv:Header
                 ns1:RequestHeader 
 soapenv:actor=http://schemas.xmlsoap.org/soap/
 actor/next soapenv:mustUnderstand=0 xmlns:ns1=https://
 adwords.google.com/api/adwords/cm/v200909
                         ns1:authToken 
 xmlns:ns1=https://adwords.google.com/api/adwords/cm/
 v200909**/ns1:authToken
                         ns1:clientEmail**clientaccount**/ns1:clientEmail
                         ns1:developerToken**devtoken**/ns1:developerToken
                         ns1:userAgent**useragent**/ns1:userAgent
                         ns1:validateOnlyfalse/ns1:validateOnly
                 /ns1:RequestHeader
         /soapenv:Header
         soapenv:Body
                 get xmlns=https://adwords.google.com/api/adwords/cm/
 v200909selector//get
         /soapenv:Body
 /soapenv:Envelope

 ---

 ?xml version=1.0 encoding=UTF-8?
 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
         soap:Header
                 ResponseHeader 
 xmlns=https://adwords.google.com/api/adwords/cm/
 v200909
                         
 requestId0b11991f1c0ae9e1800cd86cd6f0754f/requestId
                         operations0/operations
                         responseTime3715/responseTime
                         units0/units
                 /ResponseHeader
         /soap:Header
         soap:Body
                 soap:Fault
                         faultcodesoap:Server/faultcode
                         faultstringAuthenticationError.CLIENT_EMAIL_INVALID 
 @ ;
 trigger:'**clientaccount**' Service[CampaignService.get]/faultstring
                         detail
                                 ApiExceptionFault 
 xmlns=https://adwords.google.com/api/adwords/
 cm/v200909
                                 
 messageAuthenticationError.CLIENT_EMAIL_INVALID @ ;
 trigger:'**clientaccount**' Service[CampaignService.get]/message
                                 ApplicationException.TypeApiException/
 ApplicationException.Type
                                 errors xsi:type=AuthenticationError 
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
                                         fieldPath/
                                         trigger**clientaccount**/trigger
                                         
 ApiError.TypeAuthenticationError/ApiError.Type
                                         reasonCLIENT_EMAIL_INVALID/reason
                                 /errors
                                 /ApiExceptionFault
                         /detail
                 /soap:Fault
         /soap:Body
 /soap:Envelope

 --
 =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
 Have you migrated to v200909 yet?
 The v13 sunset is on April 22, 2010.

 Also find us on our blog and discussion 
 group:http://adwordsapi.blogspot.comhttp://groups.google.com/group/adwords-api
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-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Have you migrated to v200909 yet?
The v13 sunset is on April 22, 2010.

Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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To unsubscribe 

AuthenticationError.CLIENT_EMAIL_INVALID on V2009 services only

2010-04-27 Thread Marco
We have an MCC Account that contains hundreds of other (MCC) accounts.
All of them work fine except for one,  that will only allow us to use
the V13 services (ReportService, AccountService etc.). Because the
other accounts are working great, the problem should not be in the
AuthorizationToken as far as I can see and it is not using a legacy
login. When retrieving the client accounts of the MCC that contains
this account I do find it in the array. So it seems that this error is
caused by something specific to V2009.

Does someone have any idea about what else can cause this message?



SOAP request/response:

?xml version=1.0 encoding=UTF-8?
soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/
envelope/ xmlns:xsd=http://www.w3.org/2001/XMLSchema;
xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance;
soapenv:Header
ns1:RequestHeader 
soapenv:actor=http://schemas.xmlsoap.org/soap/
actor/next soapenv:mustUnderstand=0 xmlns:ns1=https://
adwords.google.com/api/adwords/cm/v200909
ns1:authToken 
xmlns:ns1=https://adwords.google.com/api/adwords/cm/
v200909**/ns1:authToken
ns1:clientEmail**clientaccount**/ns1:clientEmail
ns1:developerToken**devtoken**/ns1:developerToken
ns1:userAgent**useragent**/ns1:userAgent
ns1:validateOnlyfalse/ns1:validateOnly
/ns1:RequestHeader
/soapenv:Header
soapenv:Body
get xmlns=https://adwords.google.com/api/adwords/cm/
v200909selector//get
/soapenv:Body
/soapenv:Envelope

---

?xml version=1.0 encoding=UTF-8?
soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
soap:Header
ResponseHeader 
xmlns=https://adwords.google.com/api/adwords/cm/
v200909
requestId0b11991f1c0ae9e1800cd86cd6f0754f/requestId
operations0/operations
responseTime3715/responseTime
units0/units
/ResponseHeader
/soap:Header
soap:Body
soap:Fault
faultcodesoap:Server/faultcode
faultstringAuthenticationError.CLIENT_EMAIL_INVALID @ 
;
trigger:'**clientaccount**' Service[CampaignService.get]/faultstring
detail
ApiExceptionFault 
xmlns=https://adwords.google.com/api/adwords/
cm/v200909

messageAuthenticationError.CLIENT_EMAIL_INVALID @ ;
trigger:'**clientaccount**' Service[CampaignService.get]/message
ApplicationException.TypeApiException/
ApplicationException.Type
errors xsi:type=AuthenticationError 
xmlns:xsi=http://
www.w3.org/2001/XMLSchema-instance
fieldPath/
trigger**clientaccount**/trigger

ApiError.TypeAuthenticationError/ApiError.Type
reasonCLIENT_EMAIL_INVALID/reason
/errors
/ApiExceptionFault
/detail
/soap:Fault
/soap:Body
/soap:Envelope


-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Have you migrated to v200909 yet?
The v13 sunset is on April 22, 2010.

Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en