Hi lfernandes,
The clientEmail specified in this request is listed as "Your old,
shared login" in the AdWords web interface. In general these are
still valid for use in the clientEmail header, but from time to time
some are rejected. The simplest solution is to create a new Google
account (https://www.google.com/accounts/NewAccount) or GMail account
and give it access to the AdWords account. That new email should then
be valid in the clientEmail header.
Best,
- Eric Koleda, AdWords API Team
On Nov 3, 7:31 am, live_ines wrote:
> Hi,
> We have a set of clients and each client have a set of campaigns. For
> three specific clients we are unable to obtain information of the
> campaign and we have the following error:
> AuthenticationError.CLIENT_EMAIL_INVALID
> For all other clients work fine.
> In API v13 we could obtain information from the campaigns of those
> clients.
> We have experienced both the API v200909 and v201008 and we always get
> the same error. It seems that there is something wrong with these
> emails, but we're not seeing what can be. These emails exists and in
> the Adwords site we have access to the information of campaigns of
> those clients.
>
> These three emails are the first clients emails we created on the
> Adwords. Does something change about the first email created?
>
> Here is the answer Soap:
>
> http://schemas.xmlsoap.org/soap/envelope/";>
>
> https://adwords.google.com/api/adwords/cm/
> v201008">eed65a2e03e009539866955b9dc957f8
> 0
> 1375
> 0
>
>
>
>
> soap:Server
> AuthenticationError.CLIENT_EMAIL_INVALID @ ;
> trigger:'***clientEmail***' Service[CampaignService.get]
>
> https://adwords.google.com/api/adwords/cm/
> v201008">AuthenticationError.CLIENT_EMAIL_INVALID @ ;
> trigger:'***clientEmail***' Service[CampaignService.get] message>ApiException ApplicationException.Type>
> http://www.w3.org/2001/XMLSchema-instance";
> xsi:type="AuthenticationError">
> ***clientEmail***
> AuthenticationError.CLIENT_EMAIL_INVALID errorString>AuthenticationError
> CLIENT_EMAIL_INVALID
>
>
>
>
>
>
>
> I appreciate any help.
>
> Best regards,
> lfernandes
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