Re: Call-to-Action Help

['Vincent Racaza (AdWords API Team)' via AdWords API and Google Ads API Forum]

Hi,

Your concern is more specific to the AdWords UI/product level, rather than 
the AdWords API. You can post your concern in the AdWords Community Forum 
 
for 
further assistance as our team only supports AdWords API related 
issues/concerns.

Thanks,
Vincent
AdWords API Team

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Call-to-Action Help

[PRODBYSCAR]

Hi,

Please see attached picture for the error i'm dealing with.

This is the second video I've been unable to add a Call-to-Action because 
Adwords claims my Youtube channel is not linked to my AdWords account.  I 
assure you they are linked as I've created 15+ Call-to-Action for videos.  
I was on the phone with an "Adwords Specialist" a month ago for over an 
hour, and she was unable to resolve the problem.  We unlinked and re-linked 
adwords account both from within adwords and on the youtube back end.  She 
had no idea why it was saying they weren't linked and were unable to create 
a call-to-action.  She offered to manually create the call-to-action for me 
but once again was unable because she couldn't figure out the error.

PLEASE don't give me advice on how to link my adwords and youtube account, 
this is not the issue!  I have no clue what the problem is and no Adwords 
advisors have been able to resolve.  This is beyond frustrating considering 
I spend a ton of money on adwords and can't even add a link to click for 
some videos.  I thought this was an odd one off error a month ago, but it 
appears to be happening again.  Please advise ASAP, and please don't 
provide me any garbage FAQ links.  this is clearly a bigger issue since 
account advisers couldn't even troubleshoot and fix.


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