RE: campaign api failed due to connection time out

2023-05-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Aaron,

Thank you for the reply.

What we mean is, did you try the request again and still encounter issues 
(example: code=UNAVAILABLE, description=io exception, 
cause=io.grpc.netty.shaded.io.netty.channel.unix.Errors)? $NativeIoException: 
readAddress(..) failed: Connection timed out)?

If you still haven't tried the request again, then we would suggest you try it 
again so we can check if this is just a transient issue.

On the other hand, please also try our API explorer here: 
"https://developers.google.com/google-ads/api/rest/reference/rest/v13/customers.googleAds/searchStream#:~:text=Authorization%20Scopes-,Try%20it!,-Caution%3A%20You";,
 and let us know how it goes on your end, so that we can further check if the 
issue causing it is from the client library and also for our team to provide 
appropriate recommendations to you.

This message is in relation to case "ref:_00D1U1174p._5004Q2lKDtE:ref"

Thanks,

Google Ads API Team

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Re: Campaign API failed due to Connection Time Out

2023-05-21 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi,

 Thanks for your feedback, could you guide me which error type we 
should include to proceed retry? Coz we won't add all the exceptions for 
retry handling. Thank you very much.

Regards,
Aaron

On Saturday, May 20, 2023 at 5:03:14 AM UTC+8 Google Ads API and AdWords 
API Forum wrote:

> Hi,
>
> Thank you for raising this issue to the Google Ads API support team.
>
> Regarding your concern, can you confirm if you already retry your request 
> and yet you still got the same error? If you haven't yet, I suggest doing 
> so. Also, you may check this Timeout (
>
> https://developers.google.com/google-ads/api/docs/client-libs/java/advanced-usage#timeout)
>  
> document for reference.
>
> Regards,
> Google Ads API Team
> On Friday, May 19, 2023 at 10:11:20 AM UTC+8 changh...@rakuten.com wrote:
>
>> Hi Team, we hit one exception regarding the timeout, could you please 
>> check the issue log as below, thank you very much.
>>
>> date:2023-05-19T05:43:41.037+09:00 thread:grpc-default-executor-7 track: 
>> level:WARN logger:com.google.ads.googleads.lib.request.summary 
>> message:FAILURE 
>> REQUEST SUMMARY. Method: 
>> google.ads.googleads.v12.services.GoogleAdsService/SearchStream, Endpoint: 
>> googleads.googleapis.com:443, CustomerID: 5014627391 <(501)%20462-7391>, 
>> RequestID: null, ResponseCode: UNAVAILABLE, Fault: io exception.
>>
>> date:2023-05-19T05:43:41.040+09:00 thread:grpc-default-executor-7 track: 
>> level:INFO logger:com.google.ads.googleads.lib.request.detail 
>> message:FAILURE 
>> REQUEST DETAIL.
>>
>> Request
>>
>> ---
>>
>> MethodName: 
>> google.ads.googleads.v12.services.GoogleAdsService/SearchStream
>>
>> Endpoint: googleads.googleapis.com:443
>>
>> Headers: {developer-token=REDACTED, login-customer-id=5693729523, 
>> x-goog-api-client=gl-java/17.0.2 gccl/22.0.0 gapic/22.0.0 gax/2.12.2 
>> grpc/1.44.0 pb/3.19.6}
>>
>> Body: customer_id: "5014627391 <(501)%20462-7391>"
>>
>> query: "SELECT customer.id, campaign.id, campaign_budget.amount_micros 
>> FROM campaign WHERE segments.date = \'2023-05-19\' ORDER BY campaign.id"
>>
>>
>>
>> Response
>>
>> 
>>
>> Headers: null
>>
>> Body: null
>>
>> Failure message: null
>>
>> Status: Status{code=UNAVAILABLE, description=io exception, 
>> cause=io.grpc.netty.shaded.io.netty.channel.unix.Errors$NativeIoException: 
>> readAddress(..) failed: Connection timed out
>>
>> }.
>>
>>

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Re: Campaign API failed due to Connection Time Out

2023-05-19 Thread Google Ads API and AdWords API Forum
Re-posting the last inquiry (
https://groups.google.com/g/adwords-api/c/2LoSETqvDdc) from the forum as it 
wasn't routed to our support queue.

Regards,
Google Ads API Team
On Friday, May 19, 2023 at 10:11:20 AM UTC+8 changh...@rakuten.com wrote:

> Hi Team, we hit one exception regarding the timeout, could you please 
> check the issue log as below, thank you very much.
>
> date:2023-05-19T05:43:41.037+09:00 thread:grpc-default-executor-7 track: 
> level:WARN logger:com.google.ads.googleads.lib.request.summary 
> message:FAILURE 
> REQUEST SUMMARY. Method: 
> google.ads.googleads.v12.services.GoogleAdsService/SearchStream, Endpoint: 
> googleads.googleapis.com:443, CustomerID: 5014627391 <(501)%20462-7391>, 
> RequestID: null, ResponseCode: UNAVAILABLE, Fault: io exception.
>
> date:2023-05-19T05:43:41.040+09:00 thread:grpc-default-executor-7 track: 
> level:INFO logger:com.google.ads.googleads.lib.request.detail message:FAILURE 
> REQUEST DETAIL.
>
> Request
>
> ---
>
> MethodName: google.ads.googleads.v12.services.GoogleAdsService/SearchStream
>
> Endpoint: googleads.googleapis.com:443
>
> Headers: {developer-token=REDACTED, login-customer-id=5693729523, 
> x-goog-api-client=gl-java/17.0.2 gccl/22.0.0 gapic/22.0.0 gax/2.12.2 
> grpc/1.44.0 pb/3.19.6}
>
> Body: customer_id: "5014627391 <(501)%20462-7391>"
>
> query: "SELECT customer.id, campaign.id, campaign_budget.amount_micros 
> FROM campaign WHERE segments.date = \'2023-05-19\' ORDER BY campaign.id"
>
>
>
> Response
>
> 
>
> Headers: null
>
> Body: null
>
> Failure message: null
>
> Status: Status{code=UNAVAILABLE, description=io exception, 
> cause=io.grpc.netty.shaded.io.netty.channel.unix.Errors$NativeIoException: 
> readAddress(..) failed: Connection timed out
>
> }.
>
>

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Campaign API failed due to Connection Time Out

2023-05-18 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Team, we hit one exception regarding the timeout, could you please check 
the issue log as below, thank you very much.

date:2023-05-19T05:43:41.037+09:00 thread:grpc-default-executor-7 track: 
level:WARN logger:com.google.ads.googleads.lib.request.summary message:FAILURE 
REQUEST SUMMARY. Method: 
google.ads.googleads.v12.services.GoogleAdsService/SearchStream, Endpoint: 
googleads.googleapis.com:443, CustomerID: 5014627391, RequestID: null, 
ResponseCode: UNAVAILABLE, Fault: io exception.

date:2023-05-19T05:43:41.040+09:00 thread:grpc-default-executor-7 track: 
level:INFO logger:com.google.ads.googleads.lib.request.detail message:FAILURE 
REQUEST DETAIL.

Request

---

MethodName: google.ads.googleads.v12.services.GoogleAdsService/SearchStream

Endpoint: googleads.googleapis.com:443

Headers: {developer-token=REDACTED, login-customer-id=5693729523, 
x-goog-api-client=gl-java/17.0.2 gccl/22.0.0 gapic/22.0.0 gax/2.12.2 
grpc/1.44.0 pb/3.19.6}

Body: customer_id: "5014627391"

query: "SELECT customer.id, campaign.id, campaign_budget.amount_micros FROM 
campaign WHERE segments.date = \'2023-05-19\' ORDER BY campaign.id"



Response



Headers: null

Body: null

Failure message: null

Status: Status{code=UNAVAILABLE, description=io exception, 
cause=io.grpc.netty.shaded.io.netty.channel.unix.Errors$NativeIoException: 
readAddress(..) failed: Connection timed out

}.

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