RE: Can you use HTML5 ads for dynamic retargeting using the API?

2020-12-10 Thread Google Ads API Forum Advisor Prod
Hi Tory,

Thank you for reaching out.

To better look into the issue, could you confirm if you are using the AdWords 
API or the Google Ads API?

Also you may share your customer ID and the complete request and response logs, 
along with the request ID, that was generated when the error occurred. You may 
send the requested details using the Reply privately to author option.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q28ogt9:ref

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Can you use HTML5 ads for dynamic retargeting using the API?

2020-12-09 Thread Tory Hornsby
We've created HTML5 ads for Dynamic Retargeting, which work if we upload 
them manually. We have lots of clients and can't do this manually for all 
of them, therefore we're using the API.

However, we're getting an error:  
MEDIA_BUNDLE_NOT_COMPATIBLE_TO_PRODUCT_TYPE

This means "The media bundle is not compatible with the asset spec product 
type. (E.g. Gmail, dynamic remarketing, etc.)"

This has us thinking we may have to use Responsive Ads instead of HTML5 
media bundle for dynamic retargeting.

Can anyone verify this?

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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