Re: clarification on api error codes

['Oksana Sulyma' via Google Ads API and AdWords API Forum]

Thanks team! 
I think I've found what I needed here: 
https://grpc.github.io/grpc/core/md_doc_statuscodes.html 
So as example getting error:
error : { "message": "Resource has been exhausted (e.g. check quota).", 
"code": 8, "status": "RESOURCE_EXHAUSTED",
}
we can search for  "status": "RESOURCE_EXHAUSTED" in Google Ads 
documentation for errors and find that it belongs to enum 
https://developers.google.com/google-ads/api/reference/rpc/v16/InternalErrorEnum.InternalError#internal_error
 
which are retrievable error (per 
https://developers.google.com/google-ads/api/docs/best-practices/error-types).

Google Ads team, could you please confirm that my logic on Google Ads API 
errors categorisation is correct? 
Thanks!

On Monday, June 3, 2024 at 7:55:17 PM UTC+3 Google Ads API Forum Advisor 
wrote:

> Hi Oksana,
>
> I would suggest you refer to the document Error types 
> 
>  to 
> get more information on the errors in the Google Ads API. Please go through 
> the guides Common Errors 
>  and 
> Asynchronous 
> errors 
>  
> for 
> more details.
>
> I hope this helps! Feel free to get back to us in case of any further 
> queries.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tJ2wC:ref" (ADR-00235902)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: clarification on api error codes

[Oksana Sulyma]

Thanks for your answers team, now I understand better. 
Speaking of Reports 
 and 
GoogleAdsService.SearchStream,  where can I find documentation on error 
codes like 8, 4, 14 from my examples? 
Do you have a documentation page that contents complete list of error codes 
and error descriptions for Reports 
 and 
GoogleAdsService.SearchStream ? 
Using Reports 
 and 
GoogleAdsService.SearchStream we get various errors and I'm looking for 
documentation on possible errors codes, statuses, details. 
Thanks,
Oksana
On Friday, May 31, 2024 at 9:02:07 PM UTC+3 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> All Google Ads API services have default settings including timeouts that 
> are used by the transport 
> .
>  
> Any service of a given Google Ads API version has a dedicated JSON file 
> with these default settings defined at service and method levels. You may 
> refer to this guide 
>  
> which 
> has information about errors. Hope this helps.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02tJ2wC:ref" (ADR-00235902)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>

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Re: clarification on api error codes

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

All Google Ads API services have default settings including timeouts that are 
used by the transport. Any service of a given Google Ads API version has a 
dedicated JSON file with these default settings defined at service and method 
levels. You may refer to this guide which has information about errors. Hope 
this helps.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ2wC:ref" 
(ADR-00235902)

Thanks,

Google Ads API Team

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Also find us on our blog:
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Re: clarification on api error codes

['Oksana Sulyma' via Google Ads API and AdWords API Forum]

Hi team! Friendly reminder on my question. Thanks!

On Wednesday, May 22, 2024 at 10:22:13 AM UTC+3 Oksana Sulyma wrote:

> Hi Google Ads API team! 
>
> Thanks so much for clarifications and quick response. 
> We are using official google-ads-php library. 
>
> And my main task now is in distinguishing error messages for proper 
> processing at our side - like you've mentioned - have a delays, break to 
> smaller requests, etc. 
>
> And I'm looking for proper field in error response (like message, code, 
> status) to be a base for errors sorting. This is why I've asked for 
> documentation on codes. Cause we know that error messages could be an 
> object of changes. 
> What would you recommend me in this situation? Will it be correct to use 
> status 
> field (like "RESOURCE_EXHAUSTED", "DEADLINE_EXCEEDED", "UNAVAILABLE") to 
> split errors by groups for different processing? 
> Can we think that all errors we get have code and status? 
>
> Thanks again for all your help!
> Oksana
> On Tuesday, May 21, 2024 at 6:48:44 PM UTC+3 Google Ads API Forum Advisor 
> wrote:
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> I could see that you have encountered the following errors:
>>
>> 1)  "RESOURCE_EXHAUSTED 
>> "
>>  
>> error, which means that a system frequency limit has been exceeded. Kindly 
>> prevent sending too many requests in a short period of time and also ensure 
>> to set up short delays between requests or combine more operations in fewer 
>> requests. Also, please check this sample code for how to Handle a Rate 
>> Exceeded Error 
>> 
>>  for 
>> more information.
>>
>> Additionally, we also have daily API operation limits where requests that 
>> violate these limits are rejected with the error: RESOURCE_EXHAUSTED. You 
>> may check out API Limits and Quotas 
>>  
>> for 
>> more information. 
>>
>> 2)  DEADLINE_EXCEEDED 
>> 
>>  error. 
>> This is a deadline exceeded error. This could be due to low timeout. 
>> However, could you confirm if you’ve set a low timeout? Wait for about 30 
>> seconds, then retry the request. If the error persists try breaking the 
>> request into multiple, smaller requests that can be completed more quickly. 
>> For more information you may check this document 
>> 
>>  
>> which will explain how to handle this error. 
>>
>> 3) The "Connection reset by peer" error, this issue appears to be client 
>> library specific. Could you please confirm which Client Library 
>>  you are 
>> using ?
>>
>> If the error still persists, after following the above suggestions, 
>> provide us with the updated complete API logs (request 
>> 
>>  and response 
>> 
>>  with request-id 
>> 
>>  and request header 
>> )
>>  
>> generated at your end.
>>
>> If you are using a client library and haven't enabled the logging yet, I 
>> would request you to enable logging for the specific client library that 
>> you are using. You can refer to the guides Java 
>> 
>> , .Net 
>> 
>> , PHP 
>> 
>> , Python 
>> 
>> , Ruby 
>> 
>>  or Perl 
>>  
>> to 
>> enable logging at your end. For REST interface requests, you can enable 
>> logging via the curl command by using the -i flag.
>>
>> You can send the details via *Reply privately to the author option*, or 
>> *direct 
>> private reply* to this email.
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02tJ2wC:ref" (ADR-00235902)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>
>>

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You received this me

RE: clarification on api error codes

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

I could see that you have encountered the following errors:

1)  "RESOURCE_EXHAUSTED" error, which means that a system frequency limit has 
been exceeded. Kindly prevent sending too many requests in a short period of 
time and also ensure to set up short delays between requests or combine more 
operations in fewer requests. Also, please check this sample code for how to 
Handle a Rate Exceeded Error for more information.

Additionally, we also have daily API operation limits where requests that 
violate these limits are rejected with the error: RESOURCE_EXHAUSTED. You may 
check out API Limits and Quotas for more information.

2) DEADLINE_EXCEEDED error. This is a deadline exceeded error. This could be 
due to low timeout. However, could you confirm if you’ve set a low timeout? 
Wait for about 30 seconds, then retry the request. If the error persists try 
breaking the request into multiple, smaller requests that can be completed more 
quickly. For more information you may check this document which will explain 
how to handle this error.

3) The "Connection reset by peer" error, this issue appears to be client 
library specific. Could you please confirm which Client Library you are using ?

If the error still persists, after following the above suggestions, provide us 
with the updated complete API logs (request and response with request-id and 
request header) generated at your end.

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.

You can send the details via Reply privately to the author option, or direct 
private reply to this email.
This message is in relation to case "ref:!00D1U01174p.!5004Q02tJ2wC:ref" 
(ADR-00235902)

Thanks,

Google Ads API Team

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https://googleadsdeveloper.blogspot.com/
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Clarification on API error codes

['Oksana Sulyma' via Google Ads API and AdWords API Forum]

Hi Google Ads API team,

Using reporting API for various accounts, we face temporary errors like: 

error : { "message": "Resource has been exhausted (e.g. check quota).", 
"code": 8, "status": "RESOURCE_EXHAUSTED", "details": [ { "@type": 
"google.ads.googleads.v16.errors.googleadsfailure-bin", "data": "" }, { "@type": "grpc-status-details-bin", "data": "" }, { "@type": "request-id", "data": "R0nAJOVxhkE-9OMaTT_jOA" 
} ] }

OR
{ "message": "Deadline Exceeded", "code": 4, "status": "DEADLINE_EXCEEDED", 
"details": [] }

OR
{ "message": "Connection reset by peer", "code": 14, "status": 
"UNAVAILABLE", "details": [] }

And I can't find in documentation details on error codes like 8, 4, 14 from 
my examples.
Could you please help me? Do you have a documentation page that contents 
complete list of error codes and error descriptions? 

Thanks!

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