Re: CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-06-05 Thread David Torres
Hi Akil,

This is the normal behavior when further changes occurred to the same 
entity, so in this case seems like the campaign was created but then ad 
extensions were added, so it will not be reported as NEW.

Best,

-David Torres - AdWords API Team

On Wednesday, May 23, 2012 11:14:39 AM UTC-4, Akil Burgess wrote:

 Hi all,

 I am seeing an issue where the CustomerSyncService is returning a campaign 
 as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time range that 
 definitely contains the time where the campaign was created. My date range 
 starts at the min time supported by the API so I would expect the campaign 
 to return as NEW (or that it would have no sub-changes if it hadn't been 
 created yet).

 Is this a bug in the CustomerSyncService change aggregation? I've pasted 
 the api call xml at the end of this message.

 Request ID: *0004c0b55eb53c800ada3f9149c2*

 Thanks,

 Akil



 -BEGIN API CALL-
  
 Request
 ---
  ?xml version=1.0 encoding=utf-8?soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; 
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
 xmlns:xsd=http://www.w3.org/2001/XMLSchema;  soap:Header   
 RequestHeader xmlns=https://adwords.google.com/api/adwords/ch/v201109; 
   authToken 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/authToken  
developerToken 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/developerToken
clientCustomerId 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;9567252878/clientCustomerId
userAgent 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/userAgent  
/RequestHeader/soap:Header  soap:Body get 
 xmlns=https://adwords.google.com/api/adwords/ch/v201109; 
 selector  dateTimeRange   
   min 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;19700101 00 
 UTC/minmax 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;20110125 171228 
 UTC/max/dateTimeRange 
campaignIds60421525/campaignIds 
 /selector /get  /soap:Body/soap:Envelope
  
 Response
 
  soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;   
 soap:Header   ns2:ResponseHeader 
 xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109; 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;
 requestId0004c0b55eb53c800ada3f9149c2/requestId 
 operations0/operations  
 responseTime123/responseTimeunits0/units  
   /ns2:ResponseHeader   /soap:Header  soap:Body 
 ns2:getResponse xmlns=https://adwords.google.com/api/adwords/cm/v201109; 
 xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109;
ns2:rval  ns2:changedCampaigns 
  ns2:campaignId60421525/ns2:campaignId

 ns2:campaignChangeStatusFIELDS_UNCHANGED/ns2:campaignChangeStatus 
   
 ns2:addedAdExtensions92982565/ns2:addedAdExtensions   
   ns2:campaignTargetingChangedfalse/ns2:campaignTargetingChanged  
 /ns2:changedCampaigns 
 ns2:lastChangeTimestamp20110125 171228 UTC/ns2:lastChangeTimestamp
   /ns2:rval /ns2:getResponse  
 /soap:Body/soap:Envelope
 -END API CALL---
  



-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en


Re: CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-05-30 Thread Akil Burgess
For anyone interested in this thread it seems like this is either an 
intermittent issue or it was fixed. For the same request I am now correctly 
receiving the campaign as NEW.

*API Team -* Any ideas what the issue may have been with my previous 
request?

Thanks,
Akil

On Friday, 25 May 2012 14:32:51 UTC+1, Akil Burgess wrote:

 Ping?

 On Wednesday, 23 May 2012 16:14:39 UTC+1, Akil Burgess wrote:

 Hi all,

 I am seeing an issue where the CustomerSyncService is returning a 
 campaign as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time 
 range that definitely contains the time where the campaign was created. My 
 date range starts at the min time supported by the API so I would expect 
 the campaign to return as NEW (or that it would have no sub-changes if it 
 hadn't been created yet).

 Is this a bug in the CustomerSyncService change aggregation? I've pasted 
 the api call xml at the end of this message.

 Request ID: *0004c0b55eb53c800ada3f9149c2*

 Thanks,

 Akil



 -BEGIN API CALL-
  
 Request
 ---
  ?xml version=1.0 encoding=utf-8?soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; 
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
 xmlns:xsd=http://www.w3.org/2001/XMLSchema; soap:Header   
 RequestHeader xmlns=https://adwords.google.com/api/adwords/ch/v201109;
authToken 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/authToken 
 developerToken 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/developerToken
clientCustomerId 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;9567252878/clientCustomerId
userAgent 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/userAgent 
 /RequestHeader/soap:Header  soap:Body get 
 xmlns=https://adwords.google.com/api/adwords/ch/v201109; 
 selector  dateTimeRange  
min 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;19700101 00 
 UTC/minmax 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;20110125 171228 
 UTC/max/dateTimeRange
 campaignIds60421525/campaignIds 
 /selector /get  /soap:Body/soap:Envelope
  
 Response
 
  soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;  
 soap:Header   ns2:ResponseHeader 
 xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109; 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;   
  requestId0004c0b55eb53c800ada3f9149c2/requestId 
 operations0/operations  
 responseTime123/responseTimeunits0/units 
/ns2:ResponseHeader   /soap:Header  soap:Body 
 ns2:getResponse xmlns=https://adwords.google.com/api/adwords/cm/v201109; 
 xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109;   
 ns2:rval  ns2:changedCampaigns   
ns2:campaignId60421525/ns2:campaignId 
   
 ns2:campaignChangeStatusFIELDS_UNCHANGED/ns2:campaignChangeStatus

 ns2:addedAdExtensions92982565/ns2:addedAdExtensions  

 ns2:campaignTargetingChangedfalse/ns2:campaignTargetingChanged   
/ns2:changedCampaigns 
 ns2:lastChangeTimestamp20110125 171228 UTC/ns2:lastChangeTimestamp   
/ns2:rval /ns2:getResponse  
 /soap:Body/soap:Envelope
 -END API CALL---
  



-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en


Re: CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-05-25 Thread Akil Burgess
Ping?

On Wednesday, 23 May 2012 16:14:39 UTC+1, Akil Burgess wrote:

 Hi all,

 I am seeing an issue where the CustomerSyncService is returning a campaign 
 as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time range that 
 definitely contains the time where the campaign was created. My date range 
 starts at the min time supported by the API so I would expect the campaign 
 to return as NEW (or that it would have no sub-changes if it hadn't been 
 created yet).

 Is this a bug in the CustomerSyncService change aggregation? I've pasted 
 the api call xml at the end of this message.

 Request ID: *0004c0b55eb53c800ada3f9149c2*

 Thanks,

 Akil



 -BEGIN API CALL-
  
 Request
 ---
  ?xml version=1.0 encoding=utf-8?soap:Envelope 
 xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; 
 xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
 xmlns:xsd=http://www.w3.org/2001/XMLSchema;  soap:Header   
 RequestHeader xmlns=https://adwords.google.com/api/adwords/ch/v201109; 
   authToken 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/authToken  
developerToken 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/developerToken
clientCustomerId 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;9567252878/clientCustomerId
userAgent 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/userAgent  
/RequestHeader/soap:Header  soap:Body get 
 xmlns=https://adwords.google.com/api/adwords/ch/v201109; 
 selector  dateTimeRange   
   min 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;19700101 00 
 UTC/minmax 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;20110125 171228 
 UTC/max/dateTimeRange 
campaignIds60421525/campaignIds 
 /selector /get  /soap:Body/soap:Envelope
  
 Response
 
  soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;   
 soap:Header   ns2:ResponseHeader 
 xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109; 
 xmlns=https://adwords.google.com/api/adwords/cm/v201109;
 requestId0004c0b55eb53c800ada3f9149c2/requestId 
 operations0/operations  
 responseTime123/responseTimeunits0/units  
   /ns2:ResponseHeader   /soap:Header  soap:Body 
 ns2:getResponse xmlns=https://adwords.google.com/api/adwords/cm/v201109; 
 xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109;
ns2:rval  ns2:changedCampaigns 
  ns2:campaignId60421525/ns2:campaignId

 ns2:campaignChangeStatusFIELDS_UNCHANGED/ns2:campaignChangeStatus 
   
 ns2:addedAdExtensions92982565/ns2:addedAdExtensions   
   ns2:campaignTargetingChangedfalse/ns2:campaignTargetingChanged  
 /ns2:changedCampaigns 
 ns2:lastChangeTimestamp20110125 171228 UTC/ns2:lastChangeTimestamp
   /ns2:rval /ns2:getResponse  
 /soap:Body/soap:Envelope
 -END API CALL---
  



-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en


CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-05-23 Thread Akil Burgess
Hi all,

I am seeing an issue where the CustomerSyncService is returning a campaign 
as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time range that 
definitely contains the time where the campaign was created. My date range 
starts at the min time supported by the API so I would expect the campaign 
to return as NEW (or that it would have no sub-changes if it hadn't been 
created yet).

Is this a bug in the CustomerSyncService change aggregation? I've pasted 
the api call xml at the end of this message.

Request ID: *0004c0b55eb53c800ada3f9149c2*

Thanks,

Akil



-BEGIN API CALL-
 
Request
---
 ?xml version=1.0 encoding=utf-8?soap:Envelope 
xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; 
xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
xmlns:xsd=http://www.w3.org/2001/XMLSchema;soap:Header   
RequestHeader xmlns=https://adwords.google.com/api/adwords/ch/v201109;   
authToken 
xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/authToken
 developerToken 
xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/developerToken
   clientCustomerId 
xmlns=https://adwords.google.com/api/adwords/cm/v201109;9567252878/clientCustomerId
   userAgent 
xmlns=https://adwords.google.com/api/adwords/cm/v201109;**/userAgent
 /RequestHeader/soap:Header  soap:Body get 
xmlns=https://adwords.google.com/api/adwords/ch/v201109; 
selector  dateTimeRange 
min xmlns=https://adwords.google.com/api/adwords/cm/v201109;19700101 
00 UTC/minmax 
xmlns=https://adwords.google.com/api/adwords/cm/v201109;20110125 171228 
UTC/max/dateTimeRange   
 campaignIds60421525/campaignIds /selector
 /get  /soap:Body/soap:Envelope
 
Response

 soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; 
soap:Header   ns2:ResponseHeader 
xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109; 
xmlns=https://adwords.google.com/api/adwords/cm/v201109;
requestId0004c0b55eb53c800ada3f9149c2/requestId 
operations0/operations  
responseTime123/responseTimeunits0/units
/ns2:ResponseHeader   /soap:Header  soap:Body 
ns2:getResponse xmlns=https://adwords.google.com/api/adwords/cm/v201109; 
xmlns:ns2=https://adwords.google.com/api/adwords/ch/v201109;  
 ns2:rval  ns2:changedCampaigns 
 ns2:campaignId60421525/ns2:campaignId  
 
ns2:campaignChangeStatusFIELDS_UNCHANGED/ns2:campaignChangeStatus   
ns2:addedAdExtensions92982565/ns2:addedAdExtensions 

ns2:campaignTargetingChangedfalse/ns2:campaignTargetingChanged  
/ns2:changedCampaigns 
ns2:lastChangeTimestamp20110125 171228 UTC/ns2:lastChangeTimestamp  
/ns2:rval /ns2:getResponse  
/soap:Body/soap:Envelope
-END API CALL---
 

-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com/group/adwords-api
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups AdWords API Forum group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en