Re: Delayed Billing

2010-12-07 Thread Murray
Thanks for the reply. I'll use that service in future. But it might
also be a good idea to remove the text from the adwords site that says
the billing data is updated daily. That gives the false impression
that charges are not being run up when they are.

regards,
Murray

On Dec 8, 4:25 am, AdWords API Advisor 
wrote:
> Hi Murray,
>
> The amount of unit used are reported in the units SOAP header and
> through the InfoService.  You can use this data to calculate the
> amount that you will be billed for.  The frequency with which you are
> billed for those units may depend on your billing details, country,
> etc.
>
> Best,
> - Eric
>
> On Dec 7, 8:35 am, Murray Kester  wrote:
>
>
>
>
>
>
>
> > Hello Eric
>
> > Could you please advise at your earliest convenience.
>
> > Best regards,
>
> > Murray

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Re: Delayed Billing

2010-12-07 Thread AdWords API Advisor
Hi Murray,

The amount of unit used are reported in the units SOAP header and
through the InfoService.  You can use this data to calculate the
amount that you will be billed for.  The frequency with which you are
billed for those units may depend on your billing details, country,
etc.

Best,
- Eric

On Dec 7, 8:35 am, Murray Kester  wrote:
> Hello Eric
>
> Could you please advise at your earliest convenience.
>
> Best regards,
>
> Murray

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Re: Delayed Billing

2010-12-07 Thread Murray Kester
Hello Eric


Could you please advise at your earliest convenience.


Best regards,


Murray

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Re: Delayed Billing

2010-12-06 Thread Murray
Hello Eric

Prior to opening a new topic here I did, in fact, open a ticket with
my support representative. This is what they wrote:

"Sometimes the system might be going through an update to the
interface or
other features. At this point, all features of the product might not
be
readily visible. We apologize for the inconvenience this may have
caused
and I have forwarded your comments to the team which develops the
product.
Thank you for your feedback".

Now that is a non-answer to my problem. And my problem is that I don't
get any billing appearing for my API Usage until about the 15th of
each month. However, I run automated reports which use the API every
single day. The web interface on Adwords says "Usage data is updated
daily". Now clearly that is not the case. So please tell me how can I
monitor my API expenses if the reporting doesn't work?

Best,

Murray

On Dec 7, 2:36 am, AdWords API Advisor 
wrote:
> Hi Murray,
>
> Please follow up with the your support representative.
>
> Best,
> - Eric Koleda, AdWords API Team
>
> On Dec 2, 7:52 pm, Murray  wrote:
>
>
>
>
>
>
>
> > Hello
>
> > This issue is still happening. No billing for two weeks and then a
> > full two weeks billing hits. Why has no-one responded? I contacted my
> > support rep and they said that they referred the issue to the API
> > team. Please respond and please fix the problem.
>
> > Murray
>
> > On Nov 20, 10:01 am, Murray Kester  wrote:
>
> > > Hello. I would like an explanation please as to why no API billing
> > > appeared on my MCC account for the first 15 days of this month and then
> > > on the 15th suddenly all the API charges for the entire month appeared.

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Re: Delayed Billing

2010-12-06 Thread AdWords API Advisor
Hi Murray,

Please follow up with the your support representative.

Best,
- Eric Koleda, AdWords API Team

On Dec 2, 7:52 pm, Murray  wrote:
> Hello
>
> This issue is still happening. No billing for two weeks and then a
> full two weeks billing hits. Why has no-one responded? I contacted my
> support rep and they said that they referred the issue to the API
> team. Please respond and please fix the problem.
>
> Murray
>
> On Nov 20, 10:01 am, Murray Kester  wrote:
>
>
>
>
>
>
>
> > Hello. I would like an explanation please as to why no API billing
> > appeared on my MCC account for the first 15 days of this month and then
> > on the 15th suddenly all the API charges for the entire month appeared.

-- 
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Also find us on our blog and discussion group:
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http://groups.google.com/group/adwords-api
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Re: Delayed Billing

2010-12-02 Thread Murray
Hello

This issue is still happening. No billing for two weeks and then a
full two weeks billing hits. Why has no-one responded? I contacted my
support rep and they said that they referred the issue to the API
team. Please respond and please fix the problem.

Murray

On Nov 20, 10:01 am, Murray Kester  wrote:
> Hello. I would like an explanation please as to why no API billing
> appeared on my MCC account for the first 15 days of this month and then
> on the 15th suddenly all the API charges for the entire month appeared.

-- 
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http://groups.google.com/group/adwords-api
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Delayed Billing

2010-11-19 Thread Murray Kester
Hello. I would like an explanation please as to why no API billing
appeared on my MCC account for the first 15 days of this month and then
on the 15th suddenly all the API charges for the entire month appeared.

-- 
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Also find us on our blog and discussion group:
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http://groups.google.com/group/adwords-api
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