Re: Deleting "Removed" Entities

2018-07-02 Thread sam 
Hi Josh,

Thanks for the help! That makes sense. We'll see how it continues to run.

Thanks,
Sam

On Monday, July 2, 2018 at 9:14:24 AM UTC-7, Josh Radcliff (AdWords API 
Team) wrote:
>
> Hi Sam,
>
> The other accounts under the manager account should not impact the account 
> limit.
>
> I noticed that you deleted a large # of campaigns in this particular 
> account on the 25th and 26th, and then submitted your batch job on the 
> 26th. I'm still investigating, but it's possible that the error you 
> encountered in the batch job was a timing issue, where the account limits 
> check had not "caught up" with all of the deletes you performed. To test 
> this theory, could you retry your batch job and let me know if it succeeds 
> this time?
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, June 29, 2018 at 2:54:07 PM UTC-4, s...@feedonomics.com 
>  wrote:
>>
>> Hi Dannison,
>>
>> The Client Customer ID for which we received the campaign limit error has 
>> 0 campaigns:
>>
>>
>> 
>>
>> However, we do have many other linked accounts:
>>
>>
>> 
>>
>> So is the limit coming from all the other connected accounts? That would 
>> be extremely limiting if that's the case.
>>
>> Thanks,
>> Sam
>>
>> On Thursday, June 28, 2018 at 7:55:12 PM UTC-7, Dannison Yao (AdWords API 
>> Team) wrote:
>>>
>>> Hi Sam,
>>>
>>> Thank you for providing the requested information privately. Allow me to 
>>> reply in the public thread for other developer's reference. Upon 
>>> investigation of the logs you provided, you were over the system limit for 
>>> the number of campaigns allowed which is 10,000 according to this guide 
>>> . Based on 
>>> your logs, you have reached a total of 10,031 campaigns already. I suggest 
>>> you do a clean up to prevent this error from re-occurring.
>>>
>>> Let me know if you have further clarifications.
>>>
>>> Regards,
>>> Dannison
>>> AdWords API Team
>>>
>>
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Re: Deleting "Removed" Entities

2018-07-02 Thread 'Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Sam,

The other accounts under the manager account should not impact the account 
limit.

I noticed that you deleted a large # of campaigns in this particular 
account on the 25th and 26th, and then submitted your batch job on the 
26th. I'm still investigating, but it's possible that the error you 
encountered in the batch job was a timing issue, where the account limits 
check had not "caught up" with all of the deletes you performed. To test 
this theory, could you retry your batch job and let me know if it succeeds 
this time?

Thanks,
Josh, AdWords API Team

On Friday, June 29, 2018 at 2:54:07 PM UTC-4, s...@feedonomics.com wrote:
>
> Hi Dannison,
>
> The Client Customer ID for which we received the campaign limit error has 
> 0 campaigns:
>
>
> 
>
> However, we do have many other linked accounts:
>
>
> 
>
> So is the limit coming from all the other connected accounts? That would 
> be extremely limiting if that's the case.
>
> Thanks,
> Sam
>
> On Thursday, June 28, 2018 at 7:55:12 PM UTC-7, Dannison Yao (AdWords API 
> Team) wrote:
>>
>> Hi Sam,
>>
>> Thank you for providing the requested information privately. Allow me to 
>> reply in the public thread for other developer's reference. Upon 
>> investigation of the logs you provided, you were over the system limit for 
>> the number of campaigns allowed which is 10,000 according to this guide 
>> . Based on your 
>> logs, you have reached a total of 10,031 campaigns already. I suggest you 
>> do a clean up to prevent this error from re-occurring.
>>
>> Let me know if you have further clarifications.
>>
>> Regards,
>> Dannison
>> AdWords API Team
>>
>

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Re: Deleting "Removed" Entities

2018-06-29 Thread sam 
Hi Dannison,

The Client Customer ID for which we received the campaign limit error has 0 
campaigns:



However, we do have many other linked accounts:



So is the limit coming from all the other connected accounts? That would be 
extremely limiting if that's the case.

Thanks,
Sam

On Thursday, June 28, 2018 at 7:55:12 PM UTC-7, Dannison Yao (AdWords API 
Team) wrote:
>
> Hi Sam,
>
> Thank you for providing the requested information privately. Allow me to 
> reply in the public thread for other developer's reference. Upon 
> investigation of the logs you provided, you were over the system limit for 
> the number of campaigns allowed which is 10,000 according to this guide 
> . Based on your 
> logs, you have reached a total of 10,031 campaigns already. I suggest you 
> do a clean up to prevent this error from re-occurring.
>
> Let me know if you have further clarifications.
>
> Regards,
> Dannison
> AdWords API Team
>

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Re: Deleting "Removed" Entities

2018-06-28 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Sam,

Thank you for providing the requested information privately. Allow me to 
reply in the public thread for other developer's reference. Upon 
investigation of the logs you provided, you were over the system limit for 
the number of campaigns allowed which is 10,000 according to this guide 
. Based on your 
logs, you have reached a total of 10,031 campaigns already. I suggest you 
do a clean up to prevent this error from re-occurring.

Let me know if you have further clarifications.

Regards,
Dannison
AdWords API Team

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Re: Deleting "Removed" Entities

2018-06-28 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Sam,

Upon investigation, the CAMPAIGNS_PER_ACCOUNT reason is not under the 
ACCOUNT_LIMIT errors. With this said, could you provide the complete SOAP 
request and response logs that was generated during the error encounter 
along with your clientCustomerId? You may reply to me via *Reply privately 
to author*.

To answer your second question, the limits provided is for individual 
client accounts.

Regards,
Dannison
AdWords API Team

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Re: Deleting "Removed" Entities

2018-06-27 Thread sam 
Hi Dannison,

Thanks for the assistance. We were getting the 
"EntityCountLimitExceeded.ACCOUNT_LIMIT" errors for 
"CAMPAIGNS_PER_ACCOUNT", even when there were 0 non-removed campaigns in 
the account.

Also, are these limits on a manager account level or individual account 
level?

Thanks,
Sam

On Tuesday, June 26, 2018 at 9:01:57 PM UTC-7, Dannison Yao (AdWords API 
Team) wrote:
>
> Hi Sam,
>
> Campaigns can have a total limit of 10,000 and the "REMOVED" entities do 
> not count in the account limit as stated in this guide 
> . The 
> error EntityCountLimitExceeded.ACCOUNT_LIMIT you are encountering could be 
> of many reasons. You could check this guide 
>  for the 
> possible reasons on why you are encountering this error. You would have to 
> clean up your account depending on each entity limit that you think might 
> have already exceeded.
>
> Regards,
> Dannison
> AdWords API Team
>

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Re: Deleting "Removed" Entities

2018-06-26 Thread 'Dannison Yao (AdWords API Team)' via AdWords API and Google Ads API Forum 
Hi Sam,

Campaigns can have a total limit of 10,000 and the "REMOVED" entities do 
not count in the account limit as stated in this guide 
. The 
error EntityCountLimitExceeded.ACCOUNT_LIMIT you are encountering could be 
of many reasons. You could check this guide 
 for the 
possible reasons on why you are encountering this error. You would have to 
clean up your account depending on each entity limit that you think might 
have already exceeded.

Regards,
Dannison
AdWords API Team

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Deleting "Removed" Entities

2018-06-26 Thread sam 
We have an account we use for testing, and over time we've accumulated 
removed campaigns and AdGroups to the point where we're getting 
"EntityCountLimitExceeded.ACCOUNT_LIMIT" errors.

Is it possible to delete "removed" items so we can free up room?

Thanks!

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