Hi,
This is Carmela from the Google Ads API team. Thank you for reaching out.
With regard to your concern, it appears that you have encountered the
USER_PERMISSION_DENIED. It means that the authorized customer does not have
access to the operating customer. It's common cause is when authenticating as a
user with access to a manager account but not specifying login-customer-id in
the request. That said, I would suggest specifying the login-customer-id as the
manager account ID without hyphens (-). Client libraries have built in support
for this, or see our guide.
If the issue persists even after doing this, then you may provide the complete
request and response logs with request ID and request header generated on your
end so our team can provide guidance accordingly? If you haven't yet, logging
can be enabled by navigating to the Client libraries > Your client library (ex.
Java) > Logging documentation, which you can access from this link. You can
provide it via Reply privately to author option. If this option is not
available, then send it instead on this email address
googleadsapi-supp...@google.com.
Regards,
Carmela
Google Ads API Team
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