Re: Google Ads API Conversion Event Not AllowListed

2023-05-26 Thread David Levin 
Hello,
I wanted to provide a quick update.  I have been through the gauntlet with 
several Google Ads Product support team members and no one seems to be able 
to get me "allowlisted" so I can upload click conversions for my client.  
We've been trying to get this working for months now with no luck.  Is 
there anyone on the Google Ads API team that can help direct me to the 
right place?  This is extremely frustrating.

On Tuesday, March 21, 2023 at 11:51:44 PM UTC-7 Google Ads API Forum 
Advisor wrote:

> Hi David,
>
> Thank you for your confirmation. 
>
> To resolve this, you may need to reach out to the Google representative to 
> allowlisted as allowlisting process is out of scope for our team, and 
> Google Representative is the one who completes the process on your behalf. 
> That said, if you have yet to identify a Google representative, then the 
> Google 
> Ads Product support team  can 
> help identify one for you. As soon as they have been identified for you, 
> the Google representative can send us a separate email so our team can help 
> provide information to them.
>
> Best regards,
>
> [image: Google Logo] Google Ads API Team 
>
> ref:_00D1U1174p._5004Q2k17Z2:ref
>

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Re: Google Ads API Conversion Event Not AllowListed

2023-03-21 Thread David Levin 
Hello, thanks for the response.
I am the account manager with MCCID 7247015696.  I attempted to call Google 
Ads Support and they had no idea how to assist me in getting allowlisted.

On Tuesday, March 21, 2023 at 1:09:58 AM UTC-7 Google Ads API Forum Advisor 
wrote:

> Hi David,
>
>
> Thanks for reaching out to the Google Ads API team. I hope you are doing 
> well today.
>
>
> With regards to your concern, it appears that you have encountered 
> the “Customer is not allowlisted for accessing this feature”. Kindly note 
> that Google Ads API added support to 
> ClickConversion.conversion_environment 
> 
>  on 
> which a conversion was recorded since version 10.1.0. However, this feature 
> is available to *allowlisted* accounts only and this is why you are 
> encountering the said error.
>
>
> If you want to get allowlisted to this specific feature, then you may 
> reach out to your Google representative or Account manager and for them to 
> reach out to our team *separately* so our team can provide the internal 
> document that they can use in the said allowlisting process.
>  
>
> Regards,
> [image: Google Logo] Google Ads API Team 
>
>
> ref:_00D1U1174p._5004Q2k17Z2:ref
>

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RE: Google Ads API Conversion Event Not AllowListed

2023-03-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi David,


Thanks for reaching out to the Google Ads API team. I hope you are doing well 
today.


With regards to your concern, it appears that you have encountered the 
“Customer is not allowlisted for accessing this feature”. Kindly note that 
Google Ads API added support to ClickConversion.conversion_environment on which 
a conversion was recorded since version 10.1.0. However, this feature is 
available to allowlisted accounts only and this is why you are encountering the 
said error.


If you want to get allowlisted to this specific feature, then you may reach out 
to your Google representative or Account manager and for them to reach out to 
our team separately so our team can provide the internal document that they can 
use in the said allowlisting process.

Regards,

Google Ads API Team
ref:_00D1U1174p._5004Q2k17Z2:ref

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Google Ads API Conversion Event Not AllowListed

2023-03-20 Thread David Levin 
Hello,
We are attempting to create Google Ads click conversions to the REST API. 
However, I am getting an error that says "Customer is not allowlisted for 
accessing this feature., at conversions[0].conversion_environment"

I am logged in as the Manager Account with admin + owner access.  Here is 
an example request:

https://googleads.googleapis.com/v13/customers/X:uploadClickConversions
```
"conversions": [
{
"gbraid": "",
"wbraid": "",
"externalAttributionData": {},
"customVariables": [],
"cartData": {},
"userIdentifiers": [],
"conversionEnvironment": "WEB",
"gclid": " X",
"conversionAction": "customers/X/conversionActions/1046888366",
"conversionDateTime": "2023-03-19 12:32:45-08:00",
"conversionValue": 100,
"currencyCode": "USD",
"orderId": "1"
}
],
"partialFailure": true,
"validateOnly": true,
"debugEnabled": true
} 
```

The exact response I receive is:
```
{
  "partialFailureError": {
"code": 3,
"message": "Customer is not allowlisted for accessing this feature., at 
conversions[0].conversion_environment",
"details": [
  {
"@type": 
"type.googleapis.com/google.ads.googleads.v13.errors.GoogleAdsFailure",
"errors": [
  {
"errorCode": {
  "notAllowlistedError": 
"CUSTOMER_NOT_ALLOWLISTED_FOR_THIS_FEATURE"
},
"message": "Customer is not allowlisted for accessing this 
feature.",
"trigger": {
  "int64Value": "2"
},
"location": {
  "fieldPathElements": [
{
  "fieldName": "conversions",
  "index": 0
},
{
  "fieldName": "conversion_environment"
}
  ]
}
  }
]
  }
]
  }
}

Can you please assist in resolving the issue?

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