Re: google ads api token application - no response over 2 weeks. help!

[Ánh Phạm Ngọc]

Hi there,

To your question, I will answer as followed:

   - Case ID generated from the compliance team in the format
   0-0###0 (if there is any generated). => I never received any Case
   ID when I submitted the contact form, just the following screenshot

[image: image.png]

   - The type of access which you have requested for? Basic Access


On Fri, Sep 29, 2023 at 4:28 PM Google Ads API Direct Support <
googleadsapi-supp...@google.com> wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied for
> Google Ads API Token access and you haven't received any updates on your
> application status.
>
> Since the access requests are handled by the Google Ads API Compliance
> team, we are transferring the case to the Ads API Compliance team. Can you
> kindly provide the following information for the compliance team to further
> assist you with your concern:
>
>- Case ID generated from the compliance team in the format
>0-0###0 (if there is any generated).
>- The type of access which you have requested for?
>
> @Compliance team, please confirm if you are able to assist in the below
> access request.
>
> Summary: The user has applied for API access with the below details.
>
>- Google Ads Manager Account (MCC) ID:  947-167-4135
>- Cases ID: requested
>- Access type: requested
>
> Do reach out to the Google Ads API support team
> , for any
> queries related to the API.
>
>
>
> This message is in relation to case "ref:_00D1U1174p._5004Q2p2PGZ:ref"
>
> Thanks,
>
> [image: Google Logo] Google Ads API Team
>
>
>

-- 


Phạm Ngọc Ánh

Product Manager Associate

Teko Vietnam Technology JSC. - VNLIFE Group

  (098) 544-7158   anh...@teko.vn 

  12th Floor, Peakview Tower, 36 Hoang Cau Road, Dong Da District, Hanoi

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Google Ads API Token Application - No Response over 2 weeks. HELP!

[Ánh Phạm Ngọc]

Hi there,

I submitted the Google Ads API Token Application on September 13, 2023 and 
it has been more than 2 weeks but I haven't received any response yet. I've 
also opened several support tickets with  Google Ads API Compliance team
 through this form 

 about 
the issue but also no response. 

Is there any way I can get a status update on this process? My Google Ads 
manager account (MCC) ID associated with developer token is 947-167-4135

It is very urgent that we get a response from Google ASAP, so I would 
really appreciate if you could provide any clue or response on when I can 
expect to have my developer token approved. 

Thank you

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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