Re: How to push call detail records to Google Ads via API?

[Google Ads API Forum Advisor Prod]

Hello Paul,

The Calls directly from your ads, calls to a phone number on your website, and 
clicks on a phone number on your mobile website are associated with the Ads in 
your campaign. You should be able to configure the phone number as a call 
extension or set up the phone number in the conversion tracking tag. The How to 
setup phone call conversion tracking section in the linked guide should be 
helpful.

For your second concern, the authentication takes place through AdWords API 
client app to access user's Google Ads account without having to handle or 
store the user's login info. While uploading the conversions through API, a 
conversion that happens when a user performs one the following sequences of 
actions:

User clicks on an advertiser's ad which takes the user to the advertiser's 
website, where special javascript installed on the page produces a 
dynamically-generated phone number. Then, user calls that number from their 
home (or other) phone
User makes a phone call from conversion-tracked call extensions

After successfully creating a new UploadCallConversion object, send the name of 
this conversion type along with your conversion details to the 
OfflineCallConversionFeedService to attribute those conversions to this 
conversion type. You may refer to this reference documentation for more 
information.

Hope this helps!!

Thanks,
Bharani, Google Ads API Team
ref:_00D1U1174p._5001UEHF1g:ref

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Re: How to push call detail records to Google Ads via API?

[P Grim]

Hi Bharani,

Many thanks for your response.  I had previously found the two links you 
provided, so I'm glad I'm on the right track.  Regarding the credentials in 
#4, what I meant was: do we need to have a separate security layer on top 
of our data source, or does the Google Ads API handle that somehow?

For instance, our clients will be using the Google Ads API to bring their 
call data from our system into Google Ads.  But how do we ensure that they 
are only pulling their own data from our system and not another client's 
data?  Where does that authentication take place: in the Google API (such 
as with a token), or on our side with a login procedure the client must go 
through?  

Thanks again!

Paul


On Wednesday, July 31, 2019 at 10:26:17 AM UTC-4, adsapiforumadvisor wrote:
>
> Hello Grim, 
>
> Sure, we will be happy to assist you with this. Please find my response 
> below:
>
> *1. Can the Google Ads API enable this functionality "as-is"?  Or, do we 
> need to customize the API? *
> Google Ads API has been moved to recently. We recommend to continue 
> running production systems using the AdWords API. While Google Ads API is 
> in “beta”, you may use the new API for testing and development work in 
> preparation for future migration. Please keep in mind that during this 
> "beta" phase, there may be breaking changes in the Google Ads API. To 
> import offline call conversions through AdWords API, you may refer to this 
> guide 
> 
>  
> which will help you get started.  
>
> *2. What data fields can we push to Google Ads? *
> #1 should address this concern.
>
> *3. Does the source data need to reside anywhere in particular (e.g. 
> within a specific database)? *
> This data should be gathered on your end. You may store them in a local 
> database. This help center article 
>  should be helpful 
> on how the call conversion tracking works.
>
> *4. How do the credentials work to ensure each client can only access 
> their own call data and not any other client's call data?  Do we have to 
> build a security layer on our side to restrict access to the source data?*
> Could you please confirm if you are referring to the credentials that are 
> used to make the API calls? If so, they will be able to access all the 
> accounts for which the specific user has permissions to. If your concern is 
> different, please elaborate.
>
> Let me know if you have any questions.
>
> Thanks,
> Bharani, Google Ads API Team
>
> ref:_00D1U1174p._5001UEHF1g:ref

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Re: How to push call detail records to Google Ads via API?

[P Grim]

Another question has come up:  if our clients are tracking their phone 
calls (which use their own phone numbers, not Google forwarding numbers) by 
taking the call data we collect for them and sending it to their Google Ads 
account, how can they associate each call to a particular ad campaign?  Do 
they have to manually configure that in Google Ads (such as inputting which 
phone number is related to which ad campaign)?  

Thanks for your insights!

Paul


On Wednesday, July 31, 2019 at 10:26:17 AM UTC-4, adsapiforumadvisor wrote:
>
> Hello Grim, 
>
> Sure, we will be happy to assist you with this. Please find my response 
> below:
>
> *1. Can the Google Ads API enable this functionality "as-is"?  Or, do we 
> need to customize the API? *
> Google Ads API has been moved to recently. We recommend to continue 
> running production systems using the AdWords API. While Google Ads API is 
> in “beta”, you may use the new API for testing and development work in 
> preparation for future migration. Please keep in mind that during this 
> "beta" phase, there may be breaking changes in the Google Ads API. To 
> import offline call conversions through AdWords API, you may refer to this 
> guide 
> 
>  
> which will help you get started.  
>
> *2. What data fields can we push to Google Ads? *
> #1 should address this concern.
>
> *3. Does the source data need to reside anywhere in particular (e.g. 
> within a specific database)? *
> This data should be gathered on your end. You may store them in a local 
> database. This help center article 
>  should be helpful 
> on how the call conversion tracking works.
>
> *4. How do the credentials work to ensure each client can only access 
> their own call data and not any other client's call data?  Do we have to 
> build a security layer on our side to restrict access to the source data?*
> Could you please confirm if you are referring to the credentials that are 
> used to make the API calls? If so, they will be able to access all the 
> accounts for which the specific user has permissions to. If your concern is 
> different, please elaborate.
>
> Let me know if you have any questions.
>
> Thanks,
> Bharani, Google Ads API Team
>
> ref:_00D1U1174p._5001UEHF1g:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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RE: How to push call detail records to Google Ads via API?

[Google Ads API Forum Advisor Prod]

Hello Grim,

Sure, we will be happy to assist you with this. Please find my response below:

1. Can the Google Ads API enable this functionality "as-is"?  Or, do we need to 
customize the API?
Google Ads API has been moved to recently. We recommend to continue running 
production systems using the AdWords API. While Google Ads API is in “beta”, 
you may use the new API for testing and development work in preparation for 
future migration. Please keep in mind that during this "beta" phase, there may 
be breaking changes in the Google Ads API. To import offline call conversions 
through AdWords API, you may refer to this guide which will help you get 
started.

2. What data fields can we push to Google Ads?
#1 should address this concern.

3. Does the source data need to reside anywhere in particular (e.g. within a 
specific database)?
This data should be gathered on your end. You may store them in a local 
database. This help center article should be helpful on how the call conversion 
tracking works.

4. How do the credentials work to ensure each client can only access their own 
call data and not any other client's call data?  Do we have to build a security 
layer on our side to restrict access to the source data?
Could you please confirm if you are referring to the credentials that are used 
to make the API calls? If so, they will be able to access all the accounts for 
which the specific user has permissions to. If your concern is different, 
please elaborate.

Let me know if you have any questions.

Thanks,
Bharani, Google Ads API Team
ref:_00D1U1174p._5001UEHF1g:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
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How to push call detail records to Google Ads via API?

[P Grim]

Hello Google Ads gurus,

I am a data analyst, not a developer, so I know nothing about Google Ads or 
APIs.  However, I've been tasked with gathering information about how to 
accomplish a certain project. 

We wish to enable our clients to import their call detail records (CDRs) 
from our system into their Google Ads accounts so that they can report 
calls as conversions and see how their phone campaigns are performing 
alongside their Google Ads campaigns. We want to provide them with 
everything they need in order to do this (API, etc.) 

Our peers in this space are already doing this so we know we're not 
breaking new ground here.  See Invoca 
 and Callrail 
 for examples.  This 
is the functionality we wish to emulate but we don't know where to start. 

Questions: 

   1. Can the Google Ads API enable this functionality "as-is"?  Or, do we 
   need to customize the API? 
   2. What data fields can we push to Google Ads? 
   3. Does the source data need to reside anywhere in particular (e.g. 
   within a specific database)? 
   4. How do the credentials work to ensure each client can only access 
   their own call data and not any other client's call data?  Do we have to 
   build a security layer on our side to restrict access to the source data? 

We have never worked in any capacity with Google Ads before so any guidance 
you can provide would be greatly appreciated!

Paul

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Also find us on our blog:
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

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