Re: Internal API error v201209 in MutateJobService

2013-04-16 Thread Tom
Paul,

We are still facing this issue quite often while updating the Keyword Max 
CPC both by using Mutate Job Service as well as modifying the bid at 
individual keyword level. Here are the user warnings generated for the same

15-04-2013 18:25:10 (BST) : [User Warning] setKeywordMaxCpc: (faultcode: 
soap:Server, faultstring: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro])
 
for Adgroup 5504148555  Keyword 32039493795 [file] 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php 
[line] 113

15-04-2013 18:26:11 (BST) : [User Warning] setKeywordMaxCpc: (faultcode: 
soap:Server, faultstring: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro])
 
for Adgroup 6874677195  Keyword 28573261995 [file] 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php 
[line] 113

15-04-2013 18:28:01 (BST) : [User Warning] setKeywordMaxCpc: (faultcode: 
soap:Server, faultstring: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro])
 
for Adgroup 4604790195  Keyword 11692114905 [file] 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php 
[line] 113

Can you please tell me how these can be resolved as they are affecting our 
bid changes?

On Friday, 15 March 2013 19:53:36 UTC+5:30, Paul Matthews wrote:

 Hi Tom,

 We're just looking into this issue. In the mean time, could you attempt to 
 re-make the request to confirm it consistently errors.

 Regards,

 - Paul, AdWords API Team.


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Re: Internal API error v201209 in MutateJobService

2013-03-28 Thread Akroplax
I have found this error to be related to creating TemplateAd ad types.  
When trying to add encoding to these ad types, the ads get deleted, but the 
new ones with encoding are not created and the above error is thrown.
 
I have sent my logs to the support email address.  I also wanted to share 
the details of my findings here so that others can add work-arounds until 
the issue is resolved.  
 
Since I exclusively use the MutateJobService to send my encoding requests, 
I've had to disable encoding TemplateAds until this is resolved.
 
- Peter

On Friday, March 15, 2013 10:23:36 AM UTC-4, Paul Matthews wrote:

 Hi Tom, 

 We're just looking into this issue. In the mean time, could you attempt to 
 re-make the request to confirm it consistently errors.

 Regards,

 - Paul, AdWords API Team.


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Internal API error v201209 in MutateJobService

2013-03-13 Thread Tom
I am trying to update the bids at keyword level using Mutate operation. But 
I received an Internal API error. The soap xml  is as follows:

?xml version=1.0?
soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/;
  soap:Header
ResponseHeader 
xmlns=https://adwords.google.com/api/adwords/cm/v201209;
  requestId0004d7bb92fa7ba00ae574e51963/requestId
  serviceNameAdGroupService/serviceName
  methodNamemutate/methodName
  operations0/operations
  responseTime25294/responseTime
  units0/units
/ResponseHeader
  /soap:Header
  soap:Body
soap:Fault
  faultcodesoap:Server/faultcode
  faultstring[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/faultstring
  detail
ApiExceptionFault 
xmlns=https://adwords.google.com/api/adwords/cm/v201209;
  message[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.lt;initgt;(InternalApiErro]/message
  
ApplicationException.TypeApiException/ApplicationException.Type
  errors xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; 
xsi:type=InternalApiError
fieldPath/
trigger/

errorStringInternalApiError.UNEXPECTED_INTERNAL_API_ERROR/errorString
ApiError.TypeInternalApiError/ApiError.Type
reasonUNEXPECTED_INTERNAL_API_ERROR/reason
  /errors
/ApiExceptionFault
  /detail
/soap:Fault
  /soap:Body
/soap:Envelope

And through the operation I received the following stack trace :
 PHP Fatal error: Uncaught SoapFault exception: [soap:Server] 
[InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro] 
in 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/Common/Lib/AdsSoapClient.php:201
 
Stack trace: #0 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/Common/Lib/AdsSoapClient.php(201):
 
SoapClient-__soapCall('getResult', Array, NULL, Array, Array) #1 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/AdWords/v201209/MutateJobService.php(16462):
 
AdsSoapClient-__soapCall('getResult', Array) #2 
/var/www/sites/psmedia/perfectstormmedia/tools/class/AdWordsAPI.class.php(1595):
 
MutateJobService-getResult(Object(BulkMutateJobSelector)) #3 
/var/www/sites/psmedia/perfectstormmedia/tools/campaign-bids/class/campaignBidsAPI.php(134):
 
AdWordsAPI-bulkUpdateKeywordMaxCPC(Array) #4 
/var/www/sites/psmedia/perfectstormmedia/tools/campaign-bids/updateBids.php(207):
 
campaignBidsAPI-updateKeywordsCPC(A in 
/var/www/sites/psmedia/perfectstormmedia/tools/includes/api/google/Common/Lib/AdsSoapClient.php
 
on line 201


Please let me know if this issue is at my code end or at the API end.

- Tom

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