Hi Mariam,
Thank you for reaching out to Google Ads API support. Thank you for the
picture, there is a heading 'Policy details' that gives me a hunch that if you
tried the same thing in the Ads UI you will get the same results. If I am
correct in my assumptions I suggest you reach out to our product support team
for further assistance. The Ads API can only be a conduit to the Ads Product as
expressed in the Ads UI, what doesn't work in the UI won't work in the API.
If there is a difference between what the APi and UI does, could you send us a
'DEBUG' log level request and response log of raw API communications of the
error, combined with an uncropped, full screen screenshot of the UI showing the
difference?
The request and response appears similar to the JSON Mappings in our REST
documentation with additional headers and information such as request Id. Here
are logging instructions for our Java, .NET, PHP, Python, Ruby and Perl Ads API
Client Libraries.
If you are using our REST interface then the full multi line curl command line
is a request log and adding curl command line option '-i' will also generate a
response log.
You may send the requested information via "Reply to author" or via
googleadsapi-supp...@google.com with a link to this forum post added to the new
thread.
Regards,
Aryeh
Google Ads API Team
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