Re: Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-06-20 Thread Google Ads API Forum Advisor 
Hi Caihua,

It appears that you did not receive the replies of our team that were sent 
privately. With this, allow me to reiterate the reply that we sent and you can 
see it below:

Our team will be needing the complete request and response logs especially with 
request ID instead generated for this report and where the issue occurred to 
further investigate. We would not be able to view our backend without the said 
information.

That being said, if you haven't enabled the logging of API transactions yet, 
then please do so by following this guide for .Net client library. If the issue 
that is mentioned on that Github tracker will occur, then I would suggest 
following up the author of the client library there as the request ID is 
important detail for checking this issue on our side.

You can provide it via Reply privately to author option. If this option is not 
available, then you can send it on this email alias instead 
googleadsapi-supp...@google.com.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2EqJ7A:ref

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Re: Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-06-17 Thread Caihua Du 
Hi team,

Let me know if anyone can help here, please.

I can repost this question to the main forum if that helps. Thank you.

On Tue, Jun 15, 2021 at 11:59 PM Caihua Du  wrote:

> Hi Team,
>
> Gentle ping here if you have any update on this case. Thanks.
>
>
> On Wed, Jun 9, 2021 at 9:52 PM Caihua Du  wrote:
>
>> Hi Ernie and team,
>>
>> If you have any update on this issue, please let us know. Thanks again
>> for your help.
>>
>> Caihua
>>
>> On Mon, Jun 7, 2021 at 11:11 PM Caihua Du  wrote:
>>
>>> Thank you Ernie! Yes, it's really weird that if there is no Responsive
>>> Search Ad, I agree those calls should return immediately.
>>>
>>> Currently our logging level is set at summary level, which is to
>>> reduce our log volume from our end. We don't enable verbose/Information log
>>> yet.
>>>
>>> It looks like there was a bug in the dotnet client library as there is
>>> no request id in case of failure:Search Stream Logging: Request Id
>>> Empty? · Issue #283 · googleads/google-ads-dotnet · GitHub
>>> 
>>>
>>> For the requests I have shared earlier, I don't see the request id in
>>> the request.
>>>
>>> Would it be possible to correlate the data based on the customer id and
>>> request body to find the corresponding request from the backend? If
>>> Devtoken is needed, I can provide that info too. Thanks!
>>>
>>>
>>>
>>> On Sun, Jun 6, 2021 at 8:39 PM Google Ads API Forum Advisor Prod <
>>> adsapiforumadvi...@gmail.com> wrote:
>>>
 Hi Caihua,

 I work with Xiaoming and let me provide support to your concern.

 Upon checking the provided logs and your account, I can say that the
 error shouldn’t have happened because the campaign IDs specified in the
 query don’t have any responsive search ad, therefore querying of this API
 request should be faster. Also for this reason, the error should not
 occurred as it usually happens when the data being processed by the API is
 large, but this is not the current situation.

 With this, so that our team can further investigate, could you provide
 the complete request
 
 and response
 
 logs especially with request ID
 
 generated on your end? If you haven't yet, logging can be enabled by
 navigating to the Client libraries > Your client library (ex. Java) >
 Logging documentation, which you can access from this link
 .

 Regards,
 [image: Google Logo]
 Ernie John Blanca Tacata
 Google Ads API Team


 ref:_00D1U1174p._5004Q2EqJ7A:ref

>>>

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Re: Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-06-16 Thread Google Ads API Forum Advisor 
Hello Caihua,

Both my colleagues (Peter & Ernie) have already responded to you. It seems that 
you're not able to receive their response. For reference, I'm pasting its 
contents below :

"Our team will be needing the complete request and response logs especially 
with request ID instead generated for this report and where the issue occurred 
to further investigate. We would not be able to view our backend without the 
said information.

That being said, if you haven't enabled the logging of API transactions yet, 
then please do so by following this guide for .Net client library. If the issue 
that is mentioned on that Github tracker will occur, then I would suggest 
following up the author of the client library there as the request ID is 
important detail for checking this issue on our side.

That said, could you also share the requested details so our team can take a 
closer look at the issue?"

Please send those requested details via Reply privately to author option or via 
this email address (googleadsapi-supp...@google.com).

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2EqJ7A:ref

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Re: Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-06-01 Thread Google Ads API Forum Advisor Prod 
Hi Caihua,

Thank you for reaching out. From your report definition I could tell you have 
many fields. However, to improve the performance I would suggest you try to 
query part of the fields for each of the campaigns in one query instead of 
querying them all in one single query.

Thanks and regards,
Xiaoming, Google Ads API Team


Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2EqJ7A:ref

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Re: Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-05-28 Thread duca...@gmail.com 
Hello Xiaoming,

As suggested here, we switched to Google Ads API and performance is still 
bad. It took more than 3 hours to download RSA from 3 campaigns. This seems 
too slow. 

Here is the query which you can try out. Please let us know if any 
optimization we can do from our side. Thanks !

Downloading via delegate: SELECT ad_group_ad.ad.final_urls, 
ad_group_ad.ad.final_mobile_urls, ad_group_ad.ad.id, 
ad_group_ad.ad.responsive_search_ad.descriptions, 
ad_group_ad.ad.responsive_search_ad.headlines, 
ad_group_ad.ad.responsive_search_ad.path1, 
ad_group_ad.ad.responsive_search_ad.path2, 
ad_group_ad.ad.tracking_url_template, ad_group_ad.ad.url_custom_parameters, 
ad_group_ad.ad.final_url_suffix, ad_group_ad.status, ad_group.id, 
ad_group.name, campaign.name
FROM ad_group_ad
WHERE campaign.id IN (88845851, 105682211, 105682451)
AND ad_group_ad.ad.type = 'RESPONSIVE_SEARCH_AD'
AND ad_group.status != 'REMOVED'
AND ad_group_ad.status != 'REMOVED'
ORDER BY ad_group_ad.ad.id ASC

Caihua.
On Tuesday, April 6, 2021 at 11:44:44 AM UTC-7 adsapiforumadvisor wrote:

> Hi Binbin,
>
> Thank you for reaching out. Please give it a try to query the ad_group_ad 
>  
> resource via the Google Ads API instead.
>
> Thanks and regards,
> Xiaoming, Google Ads API Team
>  
> [image: Google Logo] 
> Xiaoming 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2EqJ7A:ref
>

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RE: Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-04-06 Thread Google Ads API Forum Advisor Prod 
Hi Binbin,

Thank you for reaching out. Please give it a try to query the ad_group_ad 
resource via the Google Ads API instead.

Thanks and regards,
Xiaoming, Google Ads API Team

Xiaoming
Google Ads API Team
ref:_00D1U1174p._5004Q2EqJ7A:ref

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Perf issue when downloading AD_PERFORMANCE_REPORT for Responsive Search Ad

2021-04-06 Thread binbin yang 
Hi,
We noticed that downloading ad performance report for RSA was much slower 
than downloading other types of Ad (e.g. ExpandedTextAd). Sometimes it took 
more than 45min to retrieve the performance data for RSAs under 5 
campaigns. Is there any known perf issue with the RSA performance report 
download?

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