Re: Problem with Lead Form Webhook

2022-10-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Shehan,

Thank you for replying to this email thread.

Please note that our team can only provide support to the issues and concerns 
related to the Google Ads API. However, since your concern is more of the lead 
form webhook, then I am afraid that we would not be able to provide support 
here as it is outside of our expertise already. With this, you may try reaching 
out as well to the more equipped team via the links below:
https://developers.google.com/google-ads/webhook/docs/support
https://support.google.com/google-ads/gethelp

Regards,

Ernie John
Google Ads API Team
ref:_00D1U1174p._5004Q2ZKIPs:ref

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Re: Problem with Lead Form Webhook

2022-10-26 Thread Shehan Jayasinghe 
If anyone viewing can help me, please 
check 
https://support.google.com/google-ads/thread/183873766/leadform-not-firing-webhook
 
on the google ads community thread. Thank you

On Wednesday, October 26, 2022 at 5:17:11 PM UTC+11 adsapi wrote:

> Hi Shehan,
>  
>
> Thanks for reaching out to the Google Ads API team. I hope you are doing 
> well today.
>
>
> With regards to your issue about this, *"We've posted on the links you've 
> added here but no one is getting back to us. We've contacted google support 
> chat but they say they're not an expert on this issue. Please let us know 
> who can look into this as we can't retrieve our leads." *I understand 
> your situation right now but the only team can help you to retrieve you 
> lead is the team he mention by my colleague, allow me to reiterate again my 
> colleague said, *"Unfortunately, our team does not have the expertise to 
> assist with the Webhook API. According to the **support section * 
> *of the 
> Lead Form Webhook documentation, **the Ads community* 
> * is the recommended 
> place to ask for help on this." *If you have posted your concern to the 
> said Ads community. I suggest to wait for their response to your post 
> concern.
>  
>
> Regards,
> [image: Google Logo] 
> Darwin 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZKIPs:ref
>

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Re: Problem with Lead Form Webhook

2022-10-25 Thread Shehan Jayasinghe 
We're having this same issue, we're setting up the ads through API and 
sending test data is received successfully. We've posted on the links 
you've added here but no one is getting back to us. We've contacted google 
support chat but they say they're not an expert on this issue. Please let 
us know who can look into this as we can't retrieve our leads. 

Thank you.

On Thursday, April 7, 2022 at 4:23:18 PM UTC+10 adsapi wrote:

> Hi Viktor,
>
> Thank you for your email.
>
> If you have related concerns on the Google Ads API/ AdWords API, please 
> feel free to add those in this email thread so our team can give support to 
> you.
>
> Regards,
> [image: Google Logo] 
> Carmela 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZKIPs:ref
>

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Re: Problem with Lead Form Webhook

2022-04-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi Viktor,

Thank you for your email.

If you have related concerns on the Google Ads API/ AdWords API, please feel 
free to add those in this email thread so our team can give support to you.

Regards,

Carmela
Google Ads API Team
ref:_00D1U1174p._5004Q2ZKIPs:ref

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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Re: Problem with Lead Form Webhook

2022-04-06 Thread vikto...@doxadigital.com 
Okay Matt,
Thanks

On Wednesday, April 6, 2022 at 10:05:30 PM UTC+7 adsapi wrote:

> Hi Viktor,
>
> Thanks for reaching out. Unfortunately, our team does not have the 
> expertise to assist with the Webhook API. According to the support 
> section  
> of the Lead Form Webhook documentation, the Ads community 
>  is the recommended 
> place to ask for help on this.
>
> Regards,
> Matt
> Google Ads API Team
>
> [image: Google Logo] 
> Matt 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2ZKIPs:ref
>

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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
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