RE: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

2019-08-12 Thread Google Ads API Forum Advisor Prod 
Hi,

Could you confirm if the timestamp that you've set for the conversionTime field 
is the based on your Google Ads account's timezone?  You may confirm it via 
CustomerService.getCustomers() to retrieve the DateTimeZone of the account.

You may then retry your request once you have applied the correct timezone. 
Should the issue persist, you may send the complete SOAP request and response 
logs via the Reply privately to author option so I can further investigate.

Regards,
Ejay
Google Ads API Team
ref:_00D1U1174p._5001UEInf2:ref

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/aGF8c0PW5T1Q00xbencszGQeq9fd7MCEshUw%40sfdc.net.

Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

2019-08-12 Thread Shreepriya Chaturvedi 

Hi all,

Did anyone find a solution to this problem. Even I am facing the same 
issue. Adwords account is in EST. I am trying to upload the data using 
Adwords API in UTC  and hence using Etc/GMT as timezone in the date sent. 
However, few of the conversions are getting passed while majority says 
"CONVERSION_PRECEDES_CLICK ".

Thanks 

On Friday, 16 September 2016 18:46:46 UTC+5:30, Kevin Liu wrote:
>
> Hi,
>
> I encounter this error when I upload offline conversions to google 
> adwords. I tried to search online to see if there is any helpful info 
> there, but it seems that they didn't work for my case.
> I wonder if there is a way that I can check the click time of the gclid. 
> The conversion time in our database is in UTC format. So every conversion 
> data will be sent to google adwords with the time zone "Etc/GMT", am I 
> correct?
> The request SOAP body is shown below. I use stars to replace some parts of 
> the conversion name here, if you need the exact name, I will reply to you.
>
>>
>> 
>> 
>>   
>> ADD
>> 
>>   
>> CN_htO2Nks8CFWMq0wod58sLwA
>>   Dx Registration
>>   20160915 192928 Etc/GMT
>> 
>>   
>> 
>>   
>
>
> The response is
>
> http://schemas.xmlsoap.org/soap/envelope/;>
>>   
>> https://adwords.google.com/api/adwords/cm/v201607;>
>>   00053c9db24581e90a3714ce46027a91
>>   OfflineConversionFeedService
>>   mutate
>>   0
>>   85
>> 
>>   
>>   
>> 
>>   soap:Server
>>   [OfflineConversionError.CONVERSION_PRECEDES_CLICK @ 
>> operations[0].operand]
>>   
>> https://adwords.google.com/api/adwords/cm/v201607;>
>>   [OfflineConversionError.CONVERSION_PRECEDES_CLICK @ 
>> operations[0].operand]
>>   
>> ApiException
>>   http://www.w3.org/2001/XMLSchema-instance; 
>> xsi:type="OfflineConversionError">
>> operations[0].operand
>> 
>> 
>> OfflineConversionError.CONVERSION_PRECEDES_CLICK
>> OfflineConversionError
>> CONVERSION_PRECEDES_CLICK
>>   
>> 
>>   
>> 
>>   
>> 
>
>
> If you need anything else, please let me know.
>
> Thanks,
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API and Google Ads API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/47a51a6c-f2ee-493b-be18-0e40ed8169fd%40googlegroups.com.

Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

2016-12-23 Thread Mark Jones 
Hello,

I was reading your suggestion about associating the timezone of the 
conversion with the same timezone as the account, however, according to the 
docs you pointed out here

https://developers.google.com/adwords/api/docs/guides/conversion-tracking#validation_rules

   - 
   
   The conversionTime must have a timezone ID 
   . The 
   timezone ID can be for any valid timezone: *It does not have to match 
   the account's timezone.*
   
It states that timezones do not have to match?

Can you clarify?

Thanks
Mark


On Monday, September 19, 2016 at 8:42:30 AM UTC-7, Vishal Vinayak (Adwords 
API Team) wrote:
>
> Hi Kevin,
>
> Unfortunately, there is no way to fetch the time-stamp of a google click 
> via the API. However, I can see that the default timezone of the account 
> linked to your email ID is Dublin (GMT +1) whereas the timezone included 
> with the conversions in your SOAP request is GMT. Could you please 
> associate the same timezone with your conversions as that of your account 
> and let me know if you are still facing the same issue?   
> Regards,
> Vishal Vinayak, AdWords API Team
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/847c0919-0a83-4b80-938f-3129f10d0620%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

2016-09-19 Thread 'Vishal Vinayak (Adwords API Team)' via AdWords API Forum 
Hi Kevin,

Unfortunately, there is no way to fetch the time-stamp of a google click 
via the API. However, I can see that the default timezone of the account 
linked to your email ID is Dublin (GMT +1) whereas the timezone included 
with the conversions in your SOAP request is GMT. Could you please 
associate the same timezone with your conversions as that of your account 
and let me know if you are still facing the same issue?   
Regards,
Vishal Vinayak, AdWords API Team

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/9938ec94-4d6c-4d4a-806b-327cca05c8c9%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

2016-09-19 Thread Kevin Liu 
Hi Vishal,

yeah, I followed all the rules there, I want to know if I can get the 
google click time, not the conversion time. By using 
OfflineConversionFeedService, I need to specify the conversionTime myself, 
if you see my SOAP request, you will find out that a valid timezone ID is 
there, but google adwords API returns me a "CONVERSION_PRECEDES_CLICK" 
error. I know the meaning of "CONVERSION_PRECEDES_CLICK" error, but I just 
want to know why this happened. The conversion happened when a user 
finished the signup form on our website (UTC time), it should be after the 
google click time. Could you please help me check on your side?

Thanks,
Kevin

On Friday, September 16, 2016 at 9:56:46 PM UTC+1, Vishal Vinayak (Adwords 
API Team) wrote:
>
> Hi Kevin,
>
> When uploading offline conversions, please follow the validation rules 
> listed on this page 
> .
>  
> To your question, you can get the time by using the 
> OfflineConversionFeedService 
> .
>  
> Also, as long as the conversionTime has a valid timezone ID 
> ,
>  
> your request should be considered valid. 
>
> Hope this helps. Please feel free to revert in case you have more 
> questions.
>
> Regards,
> Vishal, AdWords API Team
>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/7643ee85-698b-4117-b986-e83d430f8db6%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Re: CONVERSION_PRECEDES_CLICK error while uploading offline conversions

2016-09-16 Thread 'Vishal Vinayak (Adwords API Team)' via AdWords API Forum 
Hi Kevin,

When uploading offline conversions, please follow the validation rules 
listed on this page 
.
 
To your question, you can get the time by using the 
OfflineConversionFeedService 
.
 
Also, as long as the conversionTime has a valid timezone ID 
,
 
your request should be considered valid. 

Hope this helps. Please feel free to revert in case you have more questions.

Regards,
Vishal, AdWords API Team

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/4888a90d-52ec-4ed0-89d9-6ee6dcc02398%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.